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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89053 Views

9 replies

2 likes

Account
Login
  • 89053 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759620 Views

18 replies

29 likes

  • 759620 Views
  • 18 replies
  • 29 likes

Link my Live account to my Gmail account in Spotify

Hi, I have 2 accounts in Spotify, 1 for my Live account (premium) and another for my Gmail account (free), but I want to merge or link my 2 accounts. Is there any way to do this?Thank You!!

Newbie

Hi, I have 2 accounts in Spotify, 1 for my Live account (premium) and another for my Gmail account (free), but I want to merge or link my 2 accounts. Is there any way to do this? Thank You!!

Maxim

Spotify Star

1356 Views

1 replies

0 likes

  • 1356 Views
  • 1 replies
  • 0 likes

does anyone knows how to see which address you put on your account?

does anyone knows how to see which address you put on your account? i need some help with that since i don't know how to solve that, i've been trying many things but non of them works! S.O.S

Newbie

does anyone knows how to see which address you put on your account? i need some help with that since i don't know how to solve that, i've been trying many things but non of them works! S.O.S

Maxim

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Premium

I signed up for premium but it still makes me shuffle all the songs and when I want to take it off it says “ you have discovered a premium feature “ my account says it’s premium ? I’m starting to get very frustrated

Newbie

I signed up for premium but it still makes me shuffle all the songs and when I want to take it off it says “ you have discovered a premium feature “  my account says it’s premium ? I’m starting ...

Ethangarcia

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

No puedo administrar mi plan premium

Hola, soy la administradora de mi plan premium pero desde hace un par de meses no puedo entrar a administrarlo, la pagina me sale en blanco. Vale decir, no puedo agregar, quitar ni ver ninguno de mis miembros!... Ayuda

Newbie

Hola, soy la administradora de mi plan premium pero desde hace un par de meses no puedo entrar a administrarlo, la pagina me sale en blanco. Vale decir, no puedo agregar, quitar ni ver ninguno de mis...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

No account

I do not have a Spotify account but I am being charged for services

Casual Listener

I do not have a Spotify account but I am being charged for services

Maxim

Spotify Star

338 Views

1 replies

0 likes

Premium
  • 338 Views
  • 1 replies
  • 0 likes

Zahlung ueber Telekom Rechnung

Ich habe vor ca. 4 Jahren Spotify direkt gebucht und als Zahlungsmethode "Telekom Rechnung" angegeben. Ich habe aber nicht ueber Telekom gebucht. Jetzt wollte ich eigentlich auf "premium family" upgraden. Da jedoch mein Telekom Vertrag in ein paar Mo...

Casual Listener

Ich habe vor ca. 4 Jahren Spotify direkt gebucht und als Zahlungsmethode "Telekom Rechnung" angegeben. Ich habe aber nicht ueber Telekom gebucht. Jetzt wollte ich eigentlich auf "premium family" upgr...

Maxim

Spotify Star

1671 Views

3 replies

0 likes

  • 1671 Views
  • 3 replies
  • 0 likes

Closed down uni email account

I already had a freespotify account, then I got a premium account with my uni email address.(seperate account)Now I have left uni I can no longer access my email account, it doesn't exist. I have been charged full price premium which I no longer want...

Newbie

I already had a freespotify account, then I got a premium account with my uni email address.(seperate account) Now I have left uni I can no longer access my email account, it doesn't exist. I have b...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Abrir canal de Spotify con pagina de Facebook

¿Como puedo abrir una cuenta o canal de Spotify vinculado a una pagina de Facebook?

Newbie

¿Como puedo abrir una cuenta o canal de Spotify vinculado a una pagina de Facebook?

331 Views

0 replies

0 likes

Account
  • 331 Views
  • 0 replies
  • 0 likes

cant use App on iPhone X

Hey I am new to Spotify, just downloaded it to my new iPhone X and when im logging in with email and try to listen to music i get the message „an error occured“ when i log in with Facebook i get the message „error 404“Any Ideas what to do? I already ...

Newbie

Hey I am new to Spotify, just downloaded  it to my new iPhone X and when im logging in with email and try to listen to music i get the message „an error occured“ when i log in with Facebook i ge...

245 Views

0 replies

0 likes

Account
Login
  • 245 Views
  • 0 replies
  • 0 likes

Me estan cobrando Spotify y no tengo Spotify

No tengo cuenta de Spotify sin embargo cada mes me lo estan cobrando 

Newbie

No tengo cuenta de Spotify sin embargo cada mes me lo estan cobrando 

363 Views

0 replies

0 likes

Subscription
  • 363 Views
  • 0 replies
  • 0 likes

Lost all Music on Spotify....

Hello everybody,This morning I got the message on my iphone that my offline music will be deleted, since I am already locked in on 3 devices. That surprised me at first, but I ignored it first. As I wanted to use my Spotify app later in the day, I re...

Newbie

Hello everybody, This morning I got the message on my iphone that my offline music will be deleted, since I am already locked in on 3 devices. That surprised me at first, but I ignored it first. As ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Playlist sorting options

my playlists wouldn't play and I can't play any song

Newbie

my playlists wouldn't play and I can't play any song

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Error 404 and An zeroes Occurred

When I’m logged into my Spotify app, The only message displayed is “an error occurred”. The “try again” button does nothing. I have tried deleting and redownlaoding the app, logging in and out, restarting my phone, and changing my password. I am a pr...

Newbie

When I’m logged into my Spotify app, The only message displayed is “an error occurred”. The “try again” button does nothing. I have tried deleting and redownlaoding the app, logging in and out, &nbsp...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

Deleted facebook account, can't login

I deleted my facebook account a few weeks ago and now I can't login into spotify. I have spotify premium.

Newbie

I deleted my facebook account a few weeks ago and now I can't login into spotify. I have spotify premium. 

211 Views

0 replies

0 likes

Login
  • 211 Views
  • 0 replies
  • 0 likes

Facebook account vanished

Hi,The master account for our family plan is not accessible anymore. It seems to have vanished. The login was through facebook but I cannot login with Spotify using my facebook password. I always get a message saying "You don't have a Spotify account...

Newbie

Hi, The master account for our family plan is not accessible anymore. It seems to have vanished. The login was through facebook but I cannot login with Spotify using my facebook password. I always g...

279 Views

0 replies

0 likes

Account
Premium
  • 279 Views
  • 0 replies
  • 0 likes

How do I delete my artist page?

How do I delete my artist page? My band changed our name and re-uploaded our music under our new name on a new artist page, but I can't delete my old one. I removed all of our music through Distrokid, but the profile is still there and I cannot add a...

Newbie

How do I delete my artist page? My band changed our name and re-uploaded our music under our new name on a new artist page, but I can't delete my old one. I removed all of our music through Distrokid...

14621 Views

0 replies

68 likes

  • 14621 Views
  • 0 replies
  • 68 likes

ty

ty

Regular

ty

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Loging In

Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can login.

Newbie

Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can logi...

veronii

Casual Listener

2665 Views

5 replies

2 likes

Login
  • 2665 Views
  • 5 replies
  • 2 likes

Different user names

I created an account with a normal username but if I log in with my username and my password It gives me an error (3). Infact if I go to account details the username is completely different! But, if I log in with the email, the username that I see on...

Newbie

I created an account with a normal username but if I log in with my username and my password It gives me an error (3). Infact if I go to account details the username is completely different! But, if ...

265 Views

0 replies

0 likes

Account
  • 265 Views
  • 0 replies
  • 0 likes

Quitting a subscription via phone company

I have a subscription through a phone company. I´m switching companies now and the company I´m switching to doesn´t have a direct co-operation with Spotify. How do I pay my monthly subscription with credit card?

Newbie

I have a subscription through a phone company. I´m switching companies now and the company I´m switching to doesn´t have a direct co-operation with Spotify. How do I pay my monthly subscription with ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes