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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82112 Views

9 replies

2 likes

Account
Login
  • 82112 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657589 Views

13 replies

4 likes

Account
  • 657589 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738993 Views

18 replies

29 likes

  • 738993 Views
  • 18 replies
  • 29 likes

One of my spotify family account appears as a "free account"

Hello, I encounter a problem with my dad's spotify account.He is part of my premium family account, on my account when I check his account it looks ok, but when he connects on its it appears as "free user".Could you help me please.I already try to di...

Newbie

Hello,   I encounter a problem with my dad's spotify account. He is part of my premium family account, on my account when I check his account it looks ok, but when he connects on its it appea...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

No Notifications

I'm subscribed to a bunch of artists and I follow a bunch of playlists. I never get notifications when an artist releases something new or when a playlist gets updated. How do I fix this? Thanks.

Newbie

I'm subscribed to a bunch of artists and I follow a bunch of playlists. I never get notifications when an artist releases something new or when a playlist gets updated. How do I fix this? Thanks.

268 Views

0 replies

1 likes

  • 268 Views
  • 0 replies
  • 1 likes

Problemi sconto studenti

Salve... la scuola che frequento non c’era tra le liste, ho inviato i dati della scuola e ancora i devono dare confermacomunque sia, mi ha fatto ritornare a spotify per rifare l’iscrizione. Morale della favola,mi hanno erogato i soldi, tuttavia se ri...

Newbie

Salve... la scuola che frequento non c’era tra le liste, ho inviato i dati della scuola e ancora i devono dare conferma comunque sia, mi ha fatto ritornare a spotify per rifare l’iscrizione. Morale ...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Account Hacked

My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any credit card information please Thanks

Newbie

My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any ...

Billy-J

Spotify Star

366 Views

1 replies

0 likes

Account
Login
  • 366 Views
  • 1 replies
  • 0 likes

can't login on other devices

I have a premium account on my phone but i can't login on other devices. Every time I try to change my password i get no email but if i try it on my other account i do get an email. I tried changing my password by filling in my username but I still d...

Visitor

I have a premium account on my phone but i can't login on other devices. Every time I try to change my password i get no email but if i try it on my other account i do get an email. I tried changing ...

194 Views

0 replies

0 likes

Account
Login
Premium
  • 194 Views
  • 0 replies
  • 0 likes

I can’t login and can’t reset password

Spoiler (Highlight to read) I’ have a premium subscription, linked to the email jsage5@yahoo.comcan’t reset my password because it says that there is no account linked to this email, BUT IM POSITIVE IT IS BECAUSE I GET MY SPOTIFY RECEIPTS FROM THAT E...

Visitor

  I’ have a premium subscription, linked to the email jsage5@yahoo.com can’t reset my password because it says that there is no account linked to this email, BUT IM POSITIVE IT IS BECAUSE I GE...

user-removed

Not applicable

273 Views

1 replies

0 likes

Account
Other
Premium
Security
Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Still being charged

I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this!

Casual Listener

I canceled my premium 4 months ago and I'm still being charged. I'm so frustrated that no one has helped me; I don't want to keep paying this! 

Billy-J

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Absolutely frustrated about not being able to log in

So essentially I had created an account with Spotify well over a year ago, and I did through my Facebook account which I have deleted several months ago. Today, I had to reinstall my spotify app on my phone, and now I can't log in because my Facebook...

Newbie

So essentially I had created an account with Spotify well over a year ago, and I did through my Facebook account which I have deleted several months ago.  Today, I had to reinstall my spotify ap...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Cannot find email attached to my account

Does Spotify not have a contact email support system?We are a family of 4 and my husband gets charged $9.99 per month and his spotify for his personal device is working but when we try to login to his account it says there is no acccount associated w...

Newbie

Does Spotify not have a contact email support system? We are a family of 4 and my husband gets charged $9.99 per month and his spotify for his personal device is working but when we try to login to ...

345 Views

0 replies

0 likes

  • 345 Views
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wrong error massage

It says that someone else is using my account and stops my spotify but It can't be true because I've already changed all my passwords and restartet everything. This comes repeatadly on my desctop spotify since one week. When I'm using it over phone, ...

Newbie

It says that someone else is using my account and stops my spotify but It can't be true because I've already changed all my passwords and restartet everything. This comes repeatadly on my desctop spo...

193 Views

0 replies

0 likes

  • 193 Views
  • 0 replies
  • 0 likes

Username and password wrong

I cant login anymore with my Facebook account while i have a Premium account conected with my Facebook of says wrong username or password but i changed it in Facebook bit it didnt help

Newbie

I cant login anymore with my Facebook account while i have a Premium account conected with my Facebook of says wrong username or password but i changed it in Facebook bit it didnt help

242 Views

0 replies

0 likes

Login
  • 242 Views
  • 0 replies
  • 0 likes

login in with facebook not work

Hello,My first problem is, spotify don't send to facebook music what I listen at the moment. So I'm delete facebook aplication on my facebook profile and spotify, unlik account and now I tray to link my acconund again but I can't. I can't "login in w...

Casual Listener

Hello, My first problem is, spotify don't send to facebook music what I listen at the moment. So I'm delete facebook aplication on my facebook profile and spotify, unlik account and now I tray to li...

163 Views

0 replies

0 likes

Account
Login
  • 163 Views
  • 0 replies
  • 0 likes

My school isn't listed

I want to use the student discount but my school wasn't listed. So I did the SheerID request but it's been more than a month now and I still haven't got any email from them if my school was accepted.

Newbie

I want to use the student discount but my school wasn't listed. So I did the SheerID request but it's been more than a month now and I still haven't got any email from them if my school was accepted....

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

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sdkfabjsfdbavdfhaildsf

Regular

sdkfabjsfdbavdfhaildsf

159 Views

0 replies

0 likes

  • 159 Views
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How to delete device form Spotify connect

Hello, i wanna ask if its possible delete some device from Spotify Connect?I only found options for deleting all device. Thanks for reply.

Newbie

Hello, i wanna ask if its possible delete some device from Spotify Connect? I only found options for deleting all device.   Thanks for reply.

309 Views

0 replies

0 likes

Account
Other
  • 309 Views
  • 0 replies
  • 0 likes

Local Files will not Download to my Phone

I recently bought Garth Brooks ultimate hits album. After downloading the songs to my computer, I can play them in Spotify on my laptop, but they only appear as greyed out options on my phone and remain unplayable. Does anyone know how to fix this?

Newbie

I recently bought Garth Brooks ultimate hits album. After downloading the songs to my computer, I can play them in Spotify on my laptop, but they only appear as greyed out options on my phone and rem...

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

tytrutruytur

yurtyttutu

Regular

yurtyttutu

103 Views

0 replies

0 likes

Account
  • 103 Views
  • 0 replies
  • 0 likes

sdfgfhdj

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Regular

jhkklhjklsdffdgsfdgsfd dfgsfdg

117 Views

0 replies

0 likes

  • 117 Views
  • 0 replies
  • 0 likes