Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
a month ago
ribezaz
Spotify Star
9928 Views
3 replies
9 likes
Security

9928 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
imksa
Newbie
494095 Views
981 replies
112 likes
Account

494095 Views
981 replies
112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1214021 Views
119 replies
117 likes
Account

1214021 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122707 Views
72 replies
12 likes
Account
Login
Premium

122707 Views
72 replies
12 likes

Someone's using my account

I let someone connect their sonas sound system to my spotify and since I've let them use my spotify they are able to use my spotify account without me knowing and it stops what ever I'm playing on my spotify account on my phone! Drives me insane as I...

Yaz05
Casual Listener
I let someone connect their sonas sound system to my spotify and since I've let them use my spotify they are able to use my spotify account without me knowing and it stops what ever I'm playing on my...
2017-12-21 11:49:58 PM
2017-12-21 11:53:32 PM
Yaz05
Casual Listener
255 Views
1 replies
0 likes
Account
Login
Security

255 Views
1 replies
0 likes

Unable to accept invitation to family premium

I was initially logged in using a family members account on my iPhone but have since deleted the Spotify app and then reinstalled and created my own account. The family member has now updated to premium for family and invited me but when I accept the...

hgrant100
Newbie
I was initially logged in using a family members account on my iPhone but have since deleted the Spotify app and then reinstalled and created my own account. The family member has now updated to prem...
2017-12-21 11:31:33 PM
204 Views
0 replies
0 likes
Login

204 Views
0 replies
0 likes

)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688

)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox wifi HelpD...

gflkgfgflgk
Regular
)0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox wifi HelpDesk Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox wifi HelpDesk Nu...
2017-12-21 11:04:31 PM
299 Views
0 replies
0 likes
Account

299 Views
0 replies
0 likes

no username?

why can't I choose an username when i register? After I completed the registration for my girlfriend, the username was some random letters and numbers. I did not register with facebook. I used a normal e mail.

Kylethedork
Casual Listener
why can't I choose an username when i register? After I completed the registration for my girlfriend, the username was some random letters and numbers. I did not register with facebook. I used a norm...
2017-12-21 11:00:32 PM
209 Views
0 replies
0 likes
Account
Login

209 Views
0 replies
0 likes

Link account with facebook

I have another account linked with my fb but i have my main apotify account and when i try to link this account says error

zeuv
Newbie
I have another account linked with my fb but i have my main apotify account and when i try to link this account says error
2017-12-21 10:54:48 PM
166 Views
0 replies
0 likes

166 Views
0 replies
0 likes

)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688

)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688)0(1855X246X8688 cox ...

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Regular
)0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox Customer Support Number? @@CALL!!<> +0((1855//246//8688 )0(1855X246X8688 cox Cu...
2017-12-21 10:17:38 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Account

Hi. I have an Spotify account with premium But i cant get in. I have no idea what the pasword or username is, and no idea what email i have used. And i want to remove my card from that account so i dont pay for an account i dont use. I’ll rather make...

user-removed
Visitor
Hi. I have an Spotify account with premium But i cant get in. I have no idea what the pasword or username is, and no idea what email i have used. And i want to remove my card from that account so i d...
2017-12-21 9:01:23 PM
167 Views
0 replies
0 likes

167 Views
0 replies
0 likes

Einladung

Ich kann die EInladung als Family Prime Mitglied nicht annehmen. Wenn ich auf den Link klicke leitet es mich weiter zu einer Seite an welcher ich Name und Adresse eingeben soll. Nach abschicken dessen, wird ein roter Kasten angezeigt ,,Hoppla da ist ...

LENA15
Newbie
Ich kann die EInladung als Family Prime Mitglied nicht annehmen. Wenn ich auf den Link klicke leitet es mich weiter zu einer Seite an welcher ich Name und Adresse eingeben soll. Nach abschicken ...
2017-12-21 8:45:47 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Se cobran en mi tarjeta una cuenta de spotify que no recuerdo

Se estan combrando 18.90 de mi tarjeta de credito de una ceunta que no recuerdo los datos para poder ingresar este es el recibo que me viene en mi cuenta de credito CONS Spotify P0458

richard39
Newbie
Se estan combrando 18.90 de mi tarjeta de credito de una ceunta que no recuerdo los datos para poder ingresar este es el recibo que me viene en mi cuenta de credito CONS Spotify P0458
2017-12-21 8:37:10 PM
324 Views
0 replies
0 likes
Account
Security
Subscription

324 Views
0 replies
0 likes

Spotify double charging me

I have been a Spotify Premium customer for some time on a monthly payment account. I recently paid the $99 to get a full year of Spotify Premium, but my account information on their Spotify web site continues to show me as a monthly customer. I'm inf...

chasdl
Casual Listener
I have been a Spotify Premium customer for some time on a monthly payment account. I recently paid the $99 to get a full year of Spotify Premium, but my account information on their Spotify web...
2017-12-21 8:20:37 PM
396 Views
0 replies
0 likes
Account
Premium

396 Views
0 replies
0 likes

Lost premium account

I tried using all the steps from previous similar problems posted but i still can't figure it out. I switched banks and updated my new card payment, I see that it went through, but my account says spotify free still. My playlists are still there, so ...

Robin_Marsh
Newbie
I tried using all the steps from previous similar problems posted but i still can't figure it out. I switched banks and updated my new card payment, I see that it went through, but my account says sp...
2017-12-21 8:05:54 PM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

premium personal and family

i own a personal premium account and i've been invited from my wife to share his family account so i want to unsiscribe my premium one. How can i manage this ?

otreboronatipac
Newbie
i own a personal premium account and i've been invited from my wife to share his family account so i want to unsiscribe my premium one. How can i manage this ?
2017-12-21 8:04:47 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

email account problems

I have registered my Spotify account using Facebook, but Spotify can't access to my email that is already signed on my Facebook account.I can't set the devices' password without the email.Please, can someone help me?

giannijj95
Newbie
I have registered my Spotify account using Facebook, but Spotify can't access to my email that is already signed on my Facebook account. I can't set the devices' password without the email. Please,...
2017-12-21 6:34:35 PM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Logging in

When I try log into my only Spotify account which I have the password and username saved by google and have never changed it, it says it’s wrong and apparently I have account called reneejc2003 which I have never used or heard of. I have none of my p...

Reneejc2003
Newbie
When I try log into my only Spotify account which I have the password and username saved by google and have never changed it, it says it’s wrong and apparently I have account called reneejc2003 which...
2017-12-21 6:16:45 PM
220 Views
0 replies
0 likes
Security

220 Views
0 replies
0 likes

Gift card payment

I have just tried at least 5 times to purchase a 6 month gift card using credit card, each time the message 'Payment failed' is presented, how can I check these have gone through and more importantly only once?

chad444
Casual Listener
I have just tried at least 5 times to purchase a 6 month gift card using credit card, each time the message 'Payment failed' is presented, how can I check these have gone through and more importantly...
2017-12-21 5:17:52 PM
257 Views
0 replies
0 likes
Other

257 Views
0 replies
0 likes

Solved!! Gift Card - error at payment online gift card

I wanted to purchase a 6-month gift-card on spotify.com for my sister. First I tried to buy it with my credit card, but got an error that the payment failed... So I tried again, but this time with paypal and again got an error. But now I got an email...

Puschkin
Newbie
I wanted to purchase a 6-month gift-card on spotify.com for my sister. First I tried to buy it with my credit card, but got an error that the payment failed... So I tried again, but this time wi...
2014-12-25 1:31:12 PM
2017-12-21 5:13:17 PM
chad444
Casual Listener
1898 Views
3 replies
0 likes
Subscription

1898 Views
3 replies
0 likes

This account isn't mine!

Hey everyone. I'm not a Spotify user, I never signed up, but today I received a few emails about changes in my account or something like that. I tried to log in, and sure enough someone used my email address for whatever reason. It seems that this ac...

owlsaur
Newbie
Hey everyone. I'm not a Spotify user, I never signed up, but today I received a few emails about changes in my account or something like that. I tried to log in, and sure enough someone used my email...
2017-12-21 4:32:14 PM
2017-12-21 5:06:29 PM
LeoRager
Community Legend
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

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huinakamsuk
Regular
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2017-12-21 4:27:57 PM
371 Views
0 replies
0 likes
Account

371 Views
0 replies
0 likes

Spotify free

Hi there, My name is Alessio Corino and I have a spotify account associated at the email address I don't know why if I log in in my profile I can see that I have Spotify free on. Anyway, you've been charging me last month so I'd like to knwo which k...

alessio94
Newbie
Hi there, My name is Alessio Corino and I have a spotify account associated at the email address <removed sensitive information> I don't know why if I log in in my profi...
2017-12-14 3:31:47 PM
2017-12-21 3:46:32 PM
Robert_W
Community Legend
200 Views
1 replies
0 likes
Account

200 Views
1 replies
0 likes

Account hacked

Hi there, So I set up a new account, username a week ago, it has been hacked, the email and password changed, but my card details are still being used for payment. I need to shut down this hacked, fraudulent account so they don't keep stealing from ...

user-removed
Visitor
Hi there, So I set up a new account, username <removed sensitive information> a week ago, it has been hacked, the email and password changed, but my card details are still being ...
2017-12-14 5:53:26 PM
2017-12-21 3:37:37 PM
Robert_W
Community Legend
149 Views
1 replies
0 likes
Account

149 Views
1 replies
0 likes

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