Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76313 Views

28 replies

0 likes

  • 76313 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94150 Views

9 replies

2 likes

Account
Login
  • 94150 Views
  • 9 replies
  • 2 likes

900 COP by 3 months

I paid my suscription and i did not receive the promotio, 3 months by COP900. Who could help me to get the promo?

Newbie

I paid my suscription and i did not receive the promotio, 3 months by COP900.  Who could help me to get the promo?

177 Views

0 replies

0 likes

  • 177 Views
  • 0 replies
  • 0 likes

Can't join Family Plan

Hey everyone, My family recently purchased a family plan (We have never had premium accounts on spotify before). When I tried to join the plan, I only got error code 600 telling me "something went wrong". Is anyone familiar with this problem? I am cu...

Newbie

Hey everyone, My family recently purchased a family plan (We have never had premium accounts on spotify before). When I tried to join the plan, I only got error code 600 telling me "something went wr...

Liljaaros03

Newbie

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing Artist Name

Hi guys - I was wondering if anyone can tell me how I can change my artist name. I tried to in account settings, but it didn't do anything. The songs I have on Spotify have been uploaded by a 3rd party platform, so IDK if I will need to ask through t...

Newbie

Hi guys - I was wondering if anyone can tell me how I can change my artist name. I tried to in account settings, but it didn't do anything. The songs I have on Spotify have been uploaded by a 3rd par...

Zookstar

Newbie

3568 Views

2 replies

0 likes

  • 3568 Views
  • 2 replies
  • 0 likes

bsrgrwe

rhrthtrhrthrt

Regular

rhrthtrhrthrt

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

No puedo ingresar a plan familiar

He intentado entrar a un plan familiar con mi cuenta pero me dice que no puedo entrar ya.

Visitor

He intentado entrar a un plan familiar con mi cuenta pero me dice que no puedo entrar ya.

Sachi2402

Newbie

26652 Views

8 replies

2 likes

  • 26652 Views
  • 8 replies
  • 2 likes

switch to the new account

Hey there, I had changed my account and I wanted to know if there is any way to bring all my datas to the new account?!

Newbie

Hey there, I had changed my account and I wanted to know if there is any way to bring all my datas to the new account?!

IguanaSetup

Community Legend

286 Views

1 replies

0 likes

Account
  • 286 Views
  • 1 replies
  • 0 likes

Special character in password not possible

On spotify.com I changed my password recently, containing an ^ character. However, it turned out that this meant I could not log in on the spotify application (tried it on Linux). Changing my password to something only containing letters and numbers ...

Newbie

On spotify.com I changed my password recently, containing an ^ character. However, it turned out that this meant I could not log in on the spotify application (tried it on Linux). Changing my passwor...

484 Views

0 replies

0 likes

Account
Login
Security
  • 484 Views
  • 0 replies
  • 0 likes

dsfsfddsgbffdgdasaedwrerfefgggfbnfghbfgbfdgdsfgfgsefdadadeadeadasd

srefgrrggfbdsfsdfefetdrsfdsfdsffbhdgbdgvfgsferwrftgdfgserrhtfgdsfseferrfghaertgrgfgdggdfvdfvfdvdfdfdffgfdgdgrhrdtdhj

Regular

srefgrrggfbdsfsdfefetdrsfdsfdsffbhdgbdgvfgsferwrftgdfgserrhtfgdsfseferrfghaertgrgfgdggdfvdfvfdvdfdfdffgfdgdgrhrdtdhj

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

Can't Log in on Iphone App

I just got a new phone today, and i re-downloaded the Spotify app, but when I open the app and click sign in nothing happens. No matter how many times I click 'sign in' it does not prompt me for my username and password or anything. Anyone know how t...

Newbie

I just got a new phone today, and i re-downloaded the Spotify app, but when I open the app and click sign in nothing happens. No matter how many times I click 'sign in' it does not prompt me for my u...

Luke

Community Legend

355 Views

1 replies

0 likes

Login
  • 355 Views
  • 1 replies
  • 0 likes

Spotify premium and only one device online working ? Normal ?

Hey I am wandering if it is normal that I just can listening music on one device when all my device are online.I tried to put all my device online and to listen music in different room and it will s not possible. It it is normal or it’s just somethin...

Newbie

Hey I am wandering if it is normal that I just can listening music on one device when all my device are online. I tried to put all my device online and to listen music in different room and it will ...

Luke

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Music keeps getting interrupted -- Hacked? Technical issue?

Hi all, I'm really at the end of my rope here. I've had spotify premium for several years now. I use it on my computer, and on two different phones on occasion. What has happened recently is driving my nuts. Something is connected to my spotify accou...

Newbie

Hi all, I'm really at the end of my rope here.  I've had spotify premium for several years now. I use it on my computer, and on two different phones on occasion.   What has happened rece...

safeguard

Newbie

4301 Views

7 replies

0 likes

Account
Security
  • 4301 Views
  • 7 replies
  • 0 likes

Telefone Regiões Metropolitanas

Olá, Já procurei ajuda por aqui e não consegui resolver o problema de ser adicionada no plano premium família. Aparece uma mensagem após a inserção do código dizendo que não é possível resgatar o código. Já tentei com outras contas, outros navegadore...

Newbie

Olá,    Já procurei ajuda por aqui e não consegui resolver o problema de ser adicionada no plano premium família. Aparece uma mensagem após a inserção do código dizendo que não é possível...

Bittencourt

Spotify Star

546 Views

3 replies

0 likes

  • 546 Views
  • 3 replies
  • 0 likes

My 2017 wrapped

I am not able to see my 2017 wrapped does anybody know how to solve this issue?

Casual Listener

I am not able to see my 2017 wrapped does anybody know how to solve this issue?

rhvankeulen

Casual Listener

3423 Views

3 replies

3 likes

  • 3423 Views
  • 3 replies
  • 3 likes

Bezahlung mit Geschenkkarte

Hallo Community,Mein Account ist zurzeit mit meinem Paypal Konto verknüpft.Wenn ich nun eine Geschenkkarte einlöse wird mein Paypalkonto trotzdem noch belastet oder wird erst mal der Gutschein "eingelöst" ?Wenn ja wie viele Geschenkkarten kann ich au...

Newbie

Hallo Community, Mein Account ist zurzeit mit meinem Paypal Konto verknüpft. Wenn ich nun eine Geschenkkarte einlöse wird mein Paypalkonto trotzdem noch belastet oder wird erst mal der Gutschein "e...

c-limo16v

Newbie

528 Views

2 replies

0 likes

Premium
  • 528 Views
  • 2 replies
  • 0 likes

artist i52Dj

good to all, I am a music producer, I recently joined spotify, the question is, when I already had a profile with all my themes released, different stamps, how could I have power over that account? What steps should I follow?

Newbie

        good to all, I am a music producer, I recently joined spotify, the question is, when I already had a profile with all my themes released, different stamps, how could I...

Maxim

Spotify Star

321 Views

1 replies

0 likes

Account
Other
  • 321 Views
  • 1 replies
  • 0 likes

nickname won't change back to the start

I signed up for spotify and made all of the needed information anonimous. Somehow it got connected with my facebook. After months I figgered out how to break the connetion with my facebook. But my facebook name stays at my account, but i didnt sign u...

Newbie

I signed up for spotify and made all of the needed information anonimous.  Somehow it got connected with my facebook. After months I figgered out how to break the connetion with my facebook.&nb...

Maxim

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

subscription without my agreement !

Hi, I don't know how, but a premium was subscribed without my approval. I want it refund and I want you to delete my credit card details. It's not even possible for me to do it ! Please

Newbie

Hi,  I don't know how, but a premium was subscribed without my approval. I want it refund and I want you to delete my credit card details. It's not even possible for me to do it !   ...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Log Into my Spotify for Artists Profile

So I have had a song on Spotify for about two weeks and have been putting it off for some time, but finally decided to get a Spotify for Artists account so I could edit my Spotify profile. I got verified yesterday and was able to log in and see stats...

Casual Listener

So I have had a song on Spotify for about two weeks and have been putting it off for some time, but finally decided to get a Spotify for Artists account so I could edit my Spotify profile. I got veri...

LIVINCHEBEATS

Newbie

6896 Views

5 replies

0 likes

  • 6896 Views
  • 5 replies
  • 0 likes

Problems logging on Spotify via Facebook

Greetings from the day before yesterday I'm having problems, my Spotify account was created by means of Facebook and from one moment to another the session was closed that was open on all sides. Now when I try to login via Facebook for the App tells ...

Newbie

Greetings from the day before yesterday I'm having problems, my Spotify account was created by means of Facebook and from one moment to another the session was closed that was open on all sides. &nb...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes