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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83960 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660085 Views

13 replies

4 likes

Account
  • 660085 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741953 Views

18 replies

29 likes

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  • 18 replies
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Superuser Contribution Student premium not working in Spain and can't change country in account settings

I currently have a student premium account. I am in Spain now and Spotify premium seems to be no longer working (though I am still being charged for it). The option to edit my country in account settings is disabled. What do I do?

Newbie

I currently have a student premium account.  I am in Spain now and Spotify premium seems to be no longer working (though I am still being charged for it).  The option to edit my country in ...

FabianS_Bogota

Roadie

298 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution "other devices available" while on public transport - HACK?

I was having an issue today while on the subway. My music stopped and some other music started playing. I noticed, that there were "other devices" available and some other user was listening on my account! I even saw his name on my device/app. I was ...

Newbie

I was having an issue today while on the subway. My music stopped and some other music started playing. I noticed, that there were "other devices" available and some other user was listening on my ac...

FabianS_Bogota

Roadie

226 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't Log into Spotify on Roku Ultra

I am unable to log into my Spotify account on my Roku. I keep getting error code 6.4. Anybody able to help?

Newbie

I am unable to log into my Spotify account on my Roku. I keep getting error code 6.4. Anybody able to help?

FabianS_Bogota

Roadie

335 Views

1 replies

0 likes

Login
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  • 1 replies
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Regular

</mod snip email>

141 Views

0 replies

0 likes

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Payment submited to my creditcard, but I still not able to use the premium features

Hey there, I'm brazilian and I just finished the subscription on spotfy to be able to use the student discount and premium features. I sent the document of university enrollment with the emission date.The problem is that the payment was discounted fr...

Newbie

Hey there, I'm brazilian and I just finished the subscription on spotfy to be able to use the student discount and premium features. I sent the document of university enrollment with the emission dat...

user-removed

Not applicable

373 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't login via Facebook

Hello,i can't login via Facebook into my Spotify account. The app tells me:"wrong login data". And i can't login on the Spotify website too:"redirection error". I have already changed my password on facebook. ThanksFlorian

Newbie

Hello, i can't login via Facebook into my Spotify account. The app tells me:"wrong login data". And i can't login on the Spotify website too:"redirection error". I have already changed my password o...

139 Views

0 replies

0 likes

Account
Login
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Cannot login

I am currently logged into my mom's account because I cannot access my own. When I try to login, Spotify acknowledges my username exists, but states " Unfortunately there is no email address associated with the specified user. We are therefore unable...

Newbie

I am currently logged into my mom's account because I cannot access my own. When I try to login, Spotify acknowledges my username exists, but states " Unfortunately there is no email address ass...

298 Views

0 replies

0 likes

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  • 0 replies
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No option to change Incorrect linked Facebook account?

When attempting to go through settings to disconnect an incorrectly linked facebook account there is no option to do so? Can anyone help?

Newbie

When attempting to go through settings to disconnect an incorrectly linked facebook account there is no option to do so? Can anyone help?

141 Views

0 replies

0 likes

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SUPPORT CENTER

I want to comment that the Support Center needs to improve on their help on issues. Three days ago I requested a password reset. I was not receiving the email, so I contaced the support group. The Chat room ignored me after they couldn't figure out w...

Newbie

I want to comment that the Support Center needs to improve on their help on issues.    Three days ago I requested a password reset.  I was not receiving the email, so I contaced the...

179 Views

0 replies

0 likes

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change my country

Hi,I`m using Spotify Premium in Canada, but I`m originaly from Germany. Now I`m flying back home and I want to change my country to Germany, but I`m unable to change my country because I can`t change my payment method because I`m in Canada and theref...

Newbie

Hi, I`m using Spotify Premium in Canada, but I`m originaly from Germany. Now I`m flying back home and I want to change my country to Germany, but I`m unable to change my country because I can`t chan...

141 Views

0 replies

0 likes

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Regular

dfgqw3rwsfs

124 Views

0 replies

0 likes

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Regular

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150 Views

0 replies

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Upgrade issue

I upgraded to Spotify Premium via my Sonos for iOS app - works a dream via Sonos speakers! However....I'm unable to log into Spotify Premium via Safari browser on macbook. My iOS Spotify app works fine. I originally signed up using Facebook credentia...

Newbie

I upgraded to Spotify Premium via my Sonos for iOS app - works a dream via Sonos speakers!  However....I'm unable to log into Spotify Premium via Safari browser on macbook. My iOS Spotify a...

183 Views

0 replies

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adad

adad

Regular

adad

159 Views

0 replies

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Regular

fffddfsfgfg

121 Views

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Forgot username and password for Premium account

So I accidently logged out of my premium account. The problem is that I have forgot both my username and password for it and now I'll be charged for an account I can't log in to. How can I recover both username and password for this account?

Newbie

So I accidently logged out of my premium account. The problem is that I have forgot both my username and password for it and now I'll be charged for an account I can't log in to. How can I recover bo...

231 Views

0 replies

0 likes

Account
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kihssj bhsdai9

Regular

kihssj bhsdai9

128 Views

0 replies

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Free
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waksgh ngsijk

waksgh ngsijk

Regular

waksgh ngsijk

120 Views

0 replies

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Free
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mfdwstkdg

mfdwstkdg

Regular

mfdwstkdg

122 Views

0 replies

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Free
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lhtfdjh/l?l;ok

lhtfdjh/l?l;ok

Regular

lhtfdjh/l?l;ok

216 Views

0 replies

0 likes

Free
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