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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1563 Views
  • 0 replies
  • 7 likes
  • Security
  • 1563 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445620 Views
  • 970 replies
  • 108 likes
  • Account
  • 445620 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198930 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198930 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108213 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108213 Views
  • 70 replies
  • 11 likes

Have no access to email

To anyone, I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it?

  • Newbie
  • To anyone,  I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it? 
  • reactreality101
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
  • 235 Views
  • 1 replies
  • 0 likes

Discount

I'm already a premium subscriber, can I take advantage of the $99 yearly discount, if so how? Also I'd like to give the $99 discount as a Christmas presant to someone who is already a premium subscriber, can I and how?

  • Casual Listener
  • I'm already a premium subscriber, can I take advantage of the $99 yearly discount, if so how?  Also I'd like to give the $99 discount as a Christmas presant to someone who is already a premium s...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Help

Spotify signed me out and isn't letting me sign back in i have the correct password and email

  • Newbie
  • Spotify signed me out and isn't letting me sign back in i have the correct password and email 
  • reactreality101
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

combining account

Is there any way I would be able to combine two already existing premium accounts into like a family plan together? We have both had our accounts for years and don't want to loose the music we have saved and playlists we have created, help?

  • Newbie
  •  Is there any way I would be able to combine two already existing premium accounts into like a family plan together? We have both had our accounts for years and don't want to loose the musi...
  • osornios
  • Spotify Star
  • 1059 Views
  • 3 replies
  • 0 likes
  • 1059 Views
  • 3 replies
  • 0 likes

double charged by spotify and app store

I have an accounted created using facebook which seems to be charged by spotify, but have another montlhy charge being made by app store from apple. Can´t figure it out how to block apple payment, as it apperars as cancelled in my phone.

  • Newbie
  • I have an accounted created using facebook which seems to be charged by spotify, but have another montlhy charge being made by app store from apple. Can´t figure it out how to block apple payment, as...
  • osornios
  • Spotify Star
  • 3047 Views
  • 3 replies
  • 0 likes
  • Account
  • 3047 Views
  • 3 replies
  • 0 likes

Phone number showing up on my playlist

Hello, I created a spotify account today (without facebook). I created a public playlist and it shows my phone number. It lists the playlist name and by: and the phone number. Also, in the upper right corner, it also shows my number as the username. ...

  • Visitor
  • Hello,    I created a spotify account today (without facebook). I created a public playlist and it shows my phone number. It lists the playlist name and by: and the phone number. &n...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

Facebook login problems

I cannot log into Spotify on my phone or on the desktop app through facebook. I can only play spotify through the web browser, which is the only thing that will allow me to log in. I have not deactivated my facebook account, nor changed any settings ...

  • Newbie
  • I cannot log into Spotify on my phone or on the desktop app through facebook. I can only play spotify through the web browser, which is the only thing that will allow me to log in. I have not deactiv...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Deleted account but profile still listed

Hi,I deleted an account and set up another with a new email -- but want to use the same Profile name and image. Even though the original account has been deleted, it is still visible when people search for the profile name -- there is nothing to indi...

  • Newbie
  • Hi, I deleted an account and set up another with a new email -- but want to use the same Profile name and image.  Even though the original account has been deleted, it is still visible when peo...
  • 305 Views
  • 0 replies
  • 0 likes
  • Account
  • 305 Views
  • 0 replies
  • 0 likes

Can't get 2 of my 3 phones to connect to my Spotify Premium

I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spotify directly. Please help!

  • Newbie
  • I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spot...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Submitted Album

Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is not me (https://open.spotify.com/artist/1vKH0UqgAnYN4b7SIoVNW...

  • Newbie
  • Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Premium: Can't change country from UK to Canada

Hello, I've moved from the UK to Canada, cancelled my paypal account with which I was paying for premium. So I changed ountries in the payment method change menu, and I tried changing the payment method to a Canadian credit card. I get this: It looks...

  • Newbie
  • Hello,    I've moved from the UK to Canada, cancelled my paypal account with which I was paying for premium.    So I changed ountries in the payment method change menu, and I ...
  • hannahejo
  • Casual Listener
  • 737 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 737 Views
  • 3 replies
  • 0 likes

Connecting to Facebook doesn't work

I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!!

  • Newbie
  • I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!! 
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify no me deja restaurar una playlist

Buenas.Soy parte de una cuenta premium familiar y mi problema es el siguiente:Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las que he creado yo. Hoy 6 de diciembre pude restaurar 3 ...

  • Newbie
  • Buenas. Soy parte de una cuenta premium familiar y mi problema es el siguiente: Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Facebook Account

so i have 2 accounts, an old one thats made through facebook and a one with email..but i want to delete the facebook account and link my new account to my facebook how can i do this ?

  • Newbie
  • so i have 2 accounts, an old one thats made through facebook and a one with email.. but i want to delete the facebook account and link my new account to my facebook  how can i do this ?
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

My Mom's Spotify is Linked to My Facebook... -_-

I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?

  • Newbie
  • I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Student Discount

Can I get a refund for my three months I've been paying $10 a month instead of the $5 I signed up for? I'm a student, have been the whole time, and will be for another 3 years

  • Newbie
  • Can I get a refund for my three months I've been paying $10 a month instead of the $5 I signed up for? I'm a student, have been the whole time, and will be for another 3 years
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Old Facebook, New Account

So, I had an old Spotify account that i signed up for with Facebook who knows how long ago and forgot about. Recently I Created a new spotify account with my Email address and have a premium subscription Problem: I cannot link my new account to my fa...

  • Casual Listener
  • So,    I had an old Spotify account that i signed up for with Facebook who knows how long ago and forgot about.   Recently I Created a new spotify account with my Email address and...
  • Nikop23
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

error 408

Hi,i registered my account as italian, never changed the coutry in spotify nor in real life and i'm getting error 408 since couple of daysany solution??

  • Newbie
  • Hi, i registered my account as italian, never changed the coutry in spotify nor in real life and i'm getting error 408 since couple of days any solution??
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Premium yearly subscription offer

Hey, My Spotify App showed me an offer where I‘d pay for a full year now and would get two months off in return. When I clicked on the ad, a website opened that shows exactly the same ad, but there‘s absolutely no further explanation on how I could t...

  • Newbie
  • Hey,   My Spotify App showed me an offer where I‘d pay for a full year now and would get two months off in return. When I clicked on the ad, a website opened that shows exactly the same ad, bu...
  • 521 Views
  • 0 replies
  • 1 likes
  • Premium
  • 521 Views
  • 0 replies
  • 1 likes

Can't download the app

Hi, I have troubles with my spotify app, I wanted to do the update of my app but it doesn't work so I uninstall it and when I want to reinstall the app, at 100% my phone restart by himself, I tried with other app to reinstall, uninstall and install o...

  • Newbie
  • Hi, I have troubles with my spotify app, I wanted to do the update of my app but it doesn't work so I uninstall it and when I want to reinstall the app, at 100% my phone restart by himself, I tried w...
  • reactreality101
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes