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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4468 Views
  • 0 replies
  • 9 likes
  • Security
  • 4468 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463748 Views
  • 974 replies
  • 110 likes
  • Account
  • 463748 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205200 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205200 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112956 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112956 Views
  • 72 replies
  • 12 likes

Unable to change my updated email address from facebook to my current Spotify account

Hi guys, So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was never updated in my Spotify account. When I try to manually edi...

  • Casual Listener
  • Hi guys,   So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was nev...
  • 245 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 245 Views
  • 0 replies
  • 0 likes

How to use premium subscription in Slovenia?

Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?

  • Newbie
  • Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?
  • 760 Views
  • 0 replies
  • 0 likes
  • 760 Views
  • 0 replies
  • 0 likes

4 Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.

Guten Abend zusammen,meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus).Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem Anmeldeformular ganz normal weitergeleitet.Doch dann wenn...

  • Newbie
  • Guten Abend zusammen, meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus). Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem An...
  • Maxim
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problema para virar Premium, cartoes recusados

Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro:Opa, parece que seu cartão ou serviço de pagamento está num dia rui...

  • Casual Listener
  • Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro: Opa, parece qu...
  • micheldalla
  • Newbie
  • 31643 Views
  • 21 replies
  • 4 likes
  • Account
    Free
    Premium
    Subscription
  • 31643 Views
  • 21 replies
  • 4 likes

Unable to download spotify desktop client Windows 7

I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." After trying to reinstall it i get a message saying "Unable to download sp...

  • Casual Listener
  • I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL'  please, reinstall this application."  After...
  • kirillov
  • Casual Listener
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

Premium: paid but subscriprion deleted

I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation

  • Newbie
  • I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Solved!! Web player - How to scrobble to Last fm?

Hi there, I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this feature cancelled? Any suggestions?

  • Regular
  • Hi there,   I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this ...
  • hans-jürgen
  • Roadie
  • 29344 Views
  • 29 replies
  • 11 likes
  • Account
  • 29344 Views
  • 29 replies
  • 11 likes

Can,t connect to Bluesound Powernode2

There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings.I can detect Bluesound but I can´t connect

  • Newbie
  • There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings. I can d...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Premium Aktivierung

Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es aktiviert wird. Wisst ihr woran das liegt?

  • Newbie
  • Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es...
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Premium
  • 252 Views
  • 1 replies
  • 0 likes

Ich bekomme nur noch Family angeboten

Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will ich aber nicht da ich der einzige bin der Spotify nu...

  • Newbie
  • Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will i...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Premium
  • 284 Views
  • 1 replies
  • 0 likes

Have premium on phone and Ipad but not coming up on my desktop

i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..

  • Newbie
  • i signed up for .99 account on spotify for 3 month premium on Nov. 24.  It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again.. 
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

I can't access my account to cancel my Premium subscription

I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my password but I dont have access to the email account it sends th...

  • Newbie
  • I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in.  I have tried to reset my passwor...
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Cancelling a subscription

I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?

  • Visitor
  • I am currently paying for two accounts, mine and my sister's.  My sister passed away and I need to cancel her account.  How do I do this?
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

dropping out when another user in my family account starts to stream

Hi, first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop out.Shouldn´t the family bundle keep that from happening? I ...

  • Newbie
  • Hi,   first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop ...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Charged by premium account but i dont know the account

Hi! Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my electron but thats it. What i can do?

  • Newbie
  • Hi!   Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my elect...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Spotify For Artists App Issue

On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved since (even though I’ve listened to the song on oth...

  • Newbie
  • On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved ...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

my spotify cant connect to the internet

at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen

  • Newbie
  • at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen
  • LeoRager
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging In

I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporarily unavailable and to try again later with error co...

  • Casual Listener
  • I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporari...
  • pringles1324
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Spotify dropped all existing family members

I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it says they already have premium. When in all actuall...

  • Casual Listener
  • I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it ...
  • Bittencourt
  • Spotify Star
  • 619 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 619 Views
  • 4 replies
  • 0 likes

Unable to change location

Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location saying that Spotify isn't available in Denmark. I tried to...

  • Newbie
  • Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location sa...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes