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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm trying to get into my mother's plan, I put all the right data but it's not always going to be wrong, and I can not even check my mother's account for what may be wrong because it's not possible to see / change the address, what's very ridiculous
Dear Spotify, Since a day or two, my spotify app on my phone won't let me log in,on my computer it works just fine. It just says i'm offline and that i need to go online to make a connection with Spotify,but when i press connect, this message dissapp...
what is going on.... mine and my husbands are fine,but both my daughter's accounts say upgrade to premium, which we already are!!!,not happy at all.
I am trying to update my credit card details since getting a new one. I am entering my information under the Subscription/Payment where it gives me an option via the "Update" button. When I enter my cc info, it brings me to another screen to verify m...
I've attempted to update my payment information via my cell phone and via a PC. After i enter all of the information I submit the changes and it does not go through. I am using Google Fiber 1G services, my connection is sound. I am surfing the web an...
Himy playlists have just disappeared, this is the second time this has happened. How do I stop it from happening.
I lost my student discount and i have signed up for hulu through my spotify but the connection between the two got removed. hulu said i needed to talk to spotify. how do i speak to someone from spotify for help.
Hi, I have upgraded my Spotify from free to premium today and I cannot login, there is no error message or anything when I click login, nothing happens. I can login on Safari but not on the app. I have tried resetting my password but that has made no...
Hey, I deleted my releases and the spinnup account for spotify but on spotify my name and picture can still be found. However I don't have an acctual spotify account. Can the problem be solved via spotify?
I’ve been a premium user for years. Got a new phone yesterday. Logged into Spotify and it worked great. This morning open it again and I’m getting ads and it says my account is not on the free version. How do I get back to my premium status?
Hi, I'm currently using a family plan (Germany) for three persons, I would like to add another account, but I always get the message:"Oops! Something went wrong, please try again."I already tried a different browser but I get the same error message.D...
Two days ago two members of the Premium for Family were removed from the family plan. Two weeks ago, all the members of the plan were requested to re-write the address information and we all wrote the address and the premium accounts kept working for...
Hey, I did not know i had two accounts. One through my mail and the other through facebook. Now I upgraded the wrong account (mail) by accident and all my saved music from my used account (facebook) does not have premium. Could you maybe merge those ...
Well, I've seen this on numerous posts, but I never saw the issue resolved other than constant suggestions of "Change your password" "You might need to create a new account"A foreign device that's clearly no where to be found and is doing it from a s...
My new Acer win10 computer has spotify. It is not listed on control panel programs. the exe file cannot be deleted by even an Admin. This is obviously a deliberate action on the part of Spotify to prevent me from removing it. The supposed "contact fo...
I have two spotify accounts on different emails. I was wondering if it was possible to merge them together. Thankyou.
Hi all, So yesterday is switched from e-mail account on facebook since i was getting overrun with some anoying spam mails. So after the change i checked on spotify to see if my email is changed on there to but my old e-mail is still showing up.Anyone...
Hey guys,Guess i screwed up this morning.I had two acounts on Spotify, 1 connected to facebook (premium) and 1 free not connected.Because i wanted the playlist on the free acount to apear on the premium one, i loged out of my premium loged in on the ...