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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 483 Views
  • 0 replies
  • 7 likes
  • Security
  • 483 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441362 Views
  • 968 replies
  • 108 likes
  • Account
  • 441362 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196228 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196228 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107142 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107142 Views
  • 70 replies
  • 11 likes

Premium to Family

Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscription ? And also what will happen if that person is no l...

  • Newbie
  • Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscri...
  • 124 Views
  • 0 replies
  • 0 likes
  • Account
  • 124 Views
  • 0 replies
  • 0 likes

Where are my playlists???!!!

I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!! Does anyone knows if the free Spotify "erase" your playlists if you don't use Spotify for ...

  • Newbie
  • I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!!  Does anyone knows if the free Sp...
  • 150 Views
  • 0 replies
  • 0 likes
  • Account
  • 150 Views
  • 0 replies
  • 0 likes

Plano familiar

Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem "ops algo deu errado". Eu nao sei se eu cadastrei meu...

  • Newbie
  • Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem&...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

update payment method failed

Um, of course it fails! What kind of idiots don't ask for the name on your credit card. So my new card has a different first name since my bank decided to just use an initial for all first names. But when I go to enter the new payment method nowhere ...

  • Casual Listener
  • Um, of course it fails!  What kind of idiots don't ask for the name on your credit card.  So my new card has a different first name since my bank decided to just use an initial for all firs...
  • 190 Views
  • 0 replies
  • 0 likes
  • Account
  • 190 Views
  • 0 replies
  • 0 likes

Can't update card details

I've had Spotify Premium for a while now and it's been fine. Recently my card expired so obviously my paymens were unable to go through. I tried to update my card details but each time I enter all my new card info it just gives me a message saying "u...

  • Newbie
  • I've had Spotify Premium for a while now and it's been fine. Recently my card expired so obviously my paymens were unable to go through. I tried to update my card details but each time I enter all my...
  • Joetrade
  • Casual Listener
  • 1308 Views
  • 7 replies
  • 0 likes
  • 1308 Views
  • 7 replies
  • 0 likes

Resetting password, expired email

I've forgotten my Spotify password and I believe my account is linked to an old email account I can't access. Therefore cannot reset my password. What is the best solution to this? Thanks, Daniel

  • Casual Listener
  • I've forgotten my Spotify password and I believe my account is linked to an old email account I can't access. Therefore cannot reset my password. What is the best solution to this?  Thanks, &n...
  • 301 Views
  • 0 replies
  • 0 likes
  • Account
  • 301 Views
  • 0 replies
  • 0 likes

All liked Songs disappeared

Hey There, last Week there went something wrong with my account, suddenly all my Family Members were gone and it seems like all my liked songs disappeared and there are only some Songs left which i never added in my list.All the current Songs there w...

  • Visitor
  • Hey There,   last Week there went something wrong with my account, suddenly all my Family Members were gone and it seems like all my liked songs disappeared and there are only some Songs ...
  • 509 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 509 Views
  • 0 replies
  • 0 likes

Spotify is frozen.

My main spotify account is frozen. It's stuck on a track that is 2:17s long but according to the counter 2491:50s (this was yesterday), it just keeps on counting as though it's playing, nothing is playing. I've tried logging out, clicking on another ...

  • Newbie
  • My main spotify account is frozen. It's stuck on a track that is 2:17s long but according to the counter 2491:50s (this was yesterday), it just keeps on counting as though it's playing, nothing is pl...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Problemi sconto studenti

Sono abbonato a Spotify Premium con un abbonamento mensile regolare. Essendo studente Universtario ho diritto allo sconto studenti. Chiedo se fosse possibile usufruirne senza dover creare un nuovo account e se si, come svolgere il procedimento.Grazie...

  • Newbie
  • Sono abbonato a Spotify Premium con un abbonamento mensile regolare. Essendo studente Universtario ho diritto allo sconto studenti. Chiedo se fosse possibile usufruirne senza dover creare un nuovo ac...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Campaign has already been used

Hi, I get an error message when trying to activate the 9 kr./month offer : https://www.spotify.com/se/purchase/panel/?utm_source=twitter_se_affinity_na_subs&utm_medium=paidsocial&utm_campaign=2017q4_global_se_premiumbusiness_holiday_intro+92242&intro...

  • Newbie
  • Hi,   I get an error message when trying to activate the 9 kr./month offer :   https://www.spotify.com/se/purchase/panel/?utm_source=twitter_se_affinity_na_subs&utm_medium=paidsocia...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Trouble logging in and changing password

Hi, tried to login, but system does not allow me to login. When I try to change my password by clicking the link in the email, the system complaints that the link has already been used. I did this a number of times, sending myself 5 password reset em...

  • Newbie
  • Hi,   tried to login, but system does not allow me to login. When I try to change my password by clicking the link in the email, the system complaints that the link has already been used. &nb...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Discover Weekly

Hi, As a vivid user of your Discover Weekly feature I have noticed I'm getting some/more and more unwanted finnish pop-songs in my list.Now, I have probably at some stage listened to some Finnish band, but, since I am now mostly using the Discover We...

  • Newbie
  • Hi,   As a vivid user of your Discover Weekly feature I have noticed I'm getting some/more and more unwanted finnish pop-songs in my list. Now, I have probably at some stage listened to s...
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 139 Views
  • 0 replies
  • 0 likes

Can't login webplayer, no errormessage

Hey, I can't seem to log in to the webplayer. When I try, I just get redirected to the login page. I know I'm filling in my email address+pw correctly, because if I fill it in incorrectly I get an error message that I've done so. I've logged onto the...

  • Newbie
  • Hey, I can't seem to log in to the webplayer. When I try, I just get redirected to the login page. I know I'm filling in my email address+pw correctly, because if I fill it in incorrectly I get an er...
  • 159 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 159 Views
  • 0 replies
  • 0 likes

Help Transferencia de cuenta de UK a Espana

Hola, Tengo spotify premiun en el Reino Unido pero ahora vivo en Espana y quiero que me lo cobren en mi cuengta espanola .Podriais decirme si simplemente se puede transferir o tengo que cancelar la suscripcion en UK y hacer una nueva en Esapna ? Si e...

  • Newbie
  • Hola, Tengo spotify premiun en el Reino Unido pero ahora vivo en Espana y quiero que me lo cobren en mi cuengta espanola . Podriais decirme si simplemente se puede transferir o tengo que cancelar ...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

2 accounts problem

Hi therei think I have two accounts with spotifyhow can I stop the premium & continue with the family?

  • Newbie
  • Hi there i think I have two accounts with spotify how can I stop the premium & continue with the family?
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

I cant link my spotify account to my psn

it turns out that my spotify account is the same as Facebook's, what happened is that today I bought premium in it and try to link it with my ps4 account, the problem arises on the basis that it does not let me login because it says that this account...

  • Newbie
  • it turns out that my spotify account is the same as Facebook's, what happened is that today I bought premium in it and try to link it with my ps4 account, the problem arises on the basis that it does...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

CANCELLED my subscription months ago, still getting CHARGED for premium.

Can somebody please help me with this?I've searched all over this website and can not find a support email or phone number. I cancelled my subscription to spotify months ago and just realized I'm still being charged for premium membership.I know for ...

  • Newbie
  • Can somebody please help me with this? I've searched all over this website and can not find a support email or phone number.   I cancelled my subscription to spotify months ago and just reali...
  • Pippy
  • Newbie
  • 302 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 302 Views
  • 2 replies
  • 0 likes

Charged twice per month for one account or?!

I am getting charged twice per month but only have one premium account. I have NO idea what account else they are charging me for?!

  • Casual Listener
  • I am getting charged twice per month but only have one premium account. I have NO idea what account else they are charging me for?!
  • Gjoggen
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Account hacked and password resset

hey I really need your help, today I was listening from my computer, and it was ok but suddenly my music was interrupted by someone else using an iphone cause that's what spotify showed to me. Now when I try to access to my account, it says my passwo...

  • Casual Listener
  • hey I really need your help, today I was listening from my computer, and it was ok but suddenly my music was interrupted by someone else using an iphone cause that's what spotify showed to me. Now wh...
  • IguanaSetup
  • Community Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 307 Views
  • 3 replies
  • 0 likes