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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734357 Views

18 replies

29 likes

  • 734357 Views
  • 18 replies
  • 29 likes

My account associated with another person?

Hi guys! I'm noticing somebody changing songs with my Spotify account. Going into settings it's associated with my facebook account, my credit card, but an email address I don't recognize. What should I do? Thank you!

Casual Listener

Hi guys!   I'm noticing somebody changing songs with my Spotify account. Going into settings it's associated with my facebook account, my credit card, but an email address I don't recognize. W...

jrubensco

Regular

288 Views

3 replies

0 likes

  • 288 Views
  • 3 replies
  • 0 likes

Cant remember my email adress

I have a very anoying problem for a fey weeks. I cant remember the email adress of my account.. so my little brother cant use my spotify acc atm... he asks me everyday so thats why i am here

Newbie

I have a very anoying problem for a fey weeks. I cant remember the email adress of my account.. so my little brother cant use my spotify acc atm... he asks me everyday so thats why i am here

341 Views

0 replies

0 likes

Account
Login
Other
  • 341 Views
  • 0 replies
  • 0 likes

Is there a way to stop making the songs I listen to affect the song recommendations? (Discover/ mix)

I like listening to songs with lyrics and stuff, but when I am doing homework those kinds of songs can be distracting, so I listen the the deep focus playlist. Unfortunately, when I do this, the songs affect what spotify thinks I like, and when I go ...

Newbie

I like listening to songs with lyrics and stuff, but when I am doing homework those kinds of songs can be distracting, so I listen the the deep focus playlist. Unfortunately, when I do this, the song...

jsannn

Community Legend

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Superuser Contribution Log in problems

I have two mobiles, only 1 has spotify. Now I want to log in using my other phone.The problem is I don't know the log-in details.. I only have mobile number where they deduct the premium fee, I can't trace.

Newbie

I have two mobiles, only 1 has spotify. Now I want to log in using my other phone. The problem is I don't know the log-in details.. I only have mobile number where they deduct the premium fee, I can...

priyankapotnis8

Newbie

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes

Spotify Free

Hope can listen to music by using free version on phones in Taiwan.

Newbie

Hope can listen to music by using free version on phones in Taiwan.

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student discount

Hi Spotify, So I get verified, that I'm a student. SheerID says that I'm supposed to return to Spotify and nothing else.When I try to sign up, it gives me the normal price, and when I try to do the student discount it asks me to verify again, but I c...

Newbie

Hi Spotify,   So I get verified, that I'm a student. SheerID says that I'm supposed to return to Spotify and nothing else. When I try to sign up, it gives me the normal price, and when I try ...

ZullyB

Roadie

438 Views

1 replies

0 likes

Account
Premium
  • 438 Views
  • 1 replies
  • 0 likes

Someone hacked my account please help.

Someone has hacked my account and changed the email *edited for privacy reasons*. It was previously *edited for privacy reasons*. this person is listening to my premium account and deleting playlists.i am still linked in phone and computer through Fa...

Newbie

Someone has hacked my account and changed   the email *edited for privacy reasons*. It was previously *edited for privacy reasons*.   this person is listening to my premium accoun...

IguanaSetup

Community Legend

198 Views

1 replies

0 likes

Account
  • 198 Views
  • 1 replies
  • 0 likes

Cant find playlists

Hi, i am having trouble finding my playlists. I have forgotten my username and password and had to reset my password using my email and therefore have created another account for which i cannot access my playsists??I have Spotify on my Iphone, Ipad a...

Newbie

Hi, i am having trouble finding my playlists. I have forgotten my username and password and had to reset my password using my email and therefore have created another account for which i cannot acces...

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

Superuser Contribution Contrate spotify para estudiantes, se me realizo el cobro dos veces y no tengo premium

Contraté Spotify para estudiantes y se me hizo el cargo dos veces, estaba esperando el mensaje de verificacion de sheerID y ya me llegó diciendo un enlace de completar compra, cuando ingresé me salió que pusiera la forma de pago para continuar, siend...

Newbie

Contraté Spotify para estudiantes y se me hizo el cargo dos veces, estaba esperando el mensaje de verificacion de sheerID y ya me llegó diciendo un enlace de completar compra, cuando ingresé me salió...

ZullyB

Roadie

794 Views

1 replies

0 likes

Account
Premium
Subscription
  • 794 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium Family Plan Roomate cant join

I made a spotify premium plan for all my roomates and I. It wored for one of them, but for the other, when they click the accept invite link, it redirects them back to the subscription page, doing nothing. please help

Casual Listener

I made a spotify premium plan for all my roomates and I. It wored for one of them, but for the other, when they click the accept invite link, it redirects them back to the subscription page, doing no...

haydee112513

Newbie

1222 Views

4 replies

0 likes

  • 1222 Views
  • 4 replies
  • 0 likes

Mi perfil de artista esta doble y necesito unirlos

resulta que un amigo subio a Spotify un remix a un tema mio, lo cual creo un perfil de artista, al tiempo yo subi un tema original a esta plataforma y creo otro perfil de artista lo cual me causa confusion ya que se cual es el que quiero mas quisiera...

Newbie

resulta que un amigo subio a Spotify un remix a un tema mio, lo cual creo un perfil de artista, al tiempo yo subi un tema original a esta plataforma y creo otro perfil de artista lo cual me causa con...

gracenats

Gig Goer

8337 Views

1 replies

1 likes

Account
  • 8337 Views
  • 1 replies
  • 1 likes

Sharing music in Facebook Messenger

I've tried to send music to my friend in Korea but when I share music through messenger, the link doesn't go through.

Visitor

I've tried to send music to my friend in Korea but when I share music through messenger, the link doesn't go through. 

user-removed

Not applicable

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

log in problems

trying to log into my daughters account on her new phone. we use her facebook and it says no account under that email. we try to create an account and it says "email already taken" frustrated

Casual Listener

trying to log into my daughters account on her new phone.  we use her facebook and it says no account under that email. we try to create an account and it says "email already taken"   fru...

stevek07

Casual Listener

251 Views

2 replies

0 likes

  • 251 Views
  • 2 replies
  • 0 likes

Deleted Old Facebook account and Can't change password to access account

I made a spotify account years ago and it was connected by facebook. I deleted that facebook awhile ago. Now that groove is closing and we are being transferred to spotify i wanted to use the same email as my xbox account but i can't due to the fact ...

Visitor

I made a spotify account years ago and it was connected by facebook. I deleted that facebook awhile ago. Now that groove is closing and we are being transferred to spotify i wanted to use the same em...

320 Views

0 replies

1 likes

  • 320 Views
  • 0 replies
  • 1 likes

No more unlimited skips

For the past couple of weeks, I was able to skip as many songs as I wanted and rewind them. Now, I can’t do that anymore and I only get the 6 skips thing again. Just to clarify, I’ve never had this account as premium. I’m getting tired of listening t...

Visitor

For the past couple of weeks, I was able to skip as many songs as I wanted and rewind them. Now, I can’t do that anymore and I only get the 6 skips thing again. Just to clarify, I’ve never had this a...

Maxim

Spotify Star

524 Views

1 replies

0 likes

Account
Free
Unlimited
  • 524 Views
  • 1 replies
  • 0 likes

email address issue

Hi all, I had previously logged in with my facebook account which has an email address that does not exist anymore. Unfortunately I cannot change the email address from Spotify and need to connect to my Facebook account to do it, however on Facebook ...

Newbie

Hi all,   I had previously logged in with my facebook account which has an email address that does not exist anymore. Unfortunately I cannot change the email address from Spotify and need to c...

Nickolay

Composer

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Can't cancel without facebook

I do not have facebook any longer (can't reactive it either, its gone) and I want to delete my Premium account, however, I can not log into spotify without facebook. I created spotify with facebook. Please help me delete my account - the only thing i...

Casual Listener

I do not have facebook any longer (can't reactive it either, its gone) and I want to delete my Premium account, however, I can not log into spotify without facebook. I created spotify with facebook.&...

178 Views

0 replies

0 likes

Account
Login
Premium
  • 178 Views
  • 0 replies
  • 0 likes

Deaactivated Facebook / logged out - I CAN'T CANCEL PREMIUM

I deactivated Facebook entriley, no going back. I have been logged out of Spotify on both my mobile app and computer. I have no way now to log into spotify because I do not have facebook (the account was created through facebok). How do I cancel my p...

Casual Listener

I deactivated Facebook entriley, no going back. I have been logged out of Spotify on both my mobile app and computer. I have no way now to log into spotify because I do not have facebook (the account...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Adding to a Family Account

Hi, I am trying to add someone to my family plan and once I send them an invitation, the invite code they use is deemed invalid. We have tried multiple times and there are only 2 other people in the family plan so i don't believe it is full. I dont k...

Newbie

Hi, I am trying to add someone to my family plan and once I send them an invitation, the invite code they use is deemed invalid. We have tried multiple times and there are only 2 other people in the ...

141 Views

0 replies

0 likes

  • 141 Views
  • 0 replies
  • 0 likes