Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077805 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077805 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49545 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49545 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145747 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145747 Views
  • 4840 replies
  • 118 likes

Change Login Password

I have an account which is able to login both using the Facebook and the email address. I can not find a way to change the email login password, which I have to do because my password is leaked by Spotify! It is now publicly available with houndres o...

  • Newbie
  • I have an account which is able to login both using the Facebook and the email address. I can not find a way to change the email login password, which I have to do because my password is leaked by Sp...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Enjoying your trip? To listen abroad for more than 14 days.

Gets this error: Enjoying your trip? To listen abroad for more than 14 days.When trying to log in to my phone, even my account is registered in the country im in. Please help

  • Newbie
  • Gets this error: Enjoying your trip? To listen abroad for more than 14 days. When trying to log in to my phone, even my account is registered in the country im in. Please help
  • hyperhelium
  • Casual Listener
  • 3667 Views
  • 5 replies
  • 4 likes
  • 3667 Views
  • 5 replies
  • 4 likes

IMPOSSIBLE DE ME CONNECTER À MON COMPTE CAR MON ADRESSE MAIL ASSOCIÉE EST OBSOLÈTE

BonjourJ'ai un compte Spotify Premium et je souhaite mettre à jour mes coordonnées bancaires mais je n'ai plus accès à l'adresse mail (une très vieille adresse hotmail) à laquelle mon compte Spotify est associée je ne peux donc RIEN modifier dans mon...

  • Not applicable
  • Bonjour J'ai un compte Spotify Premium et je souhaite mettre à jour mes coordonnées bancaires mais je n'ai plus accès à l'adresse mail (une très vieille adresse hotmail) à laquelle mon compte Spot...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Account Stolen?

I reliazed someone else also using my spotify account, I changed my password but the "song" hacker listening is now all over recommandation. Is there anyway to reset this?

  • Casual Listener
  • I reliazed someone else also using my spotify account, I changed my password but the "song" hacker listening is now all over recommandation.    Is there anyway to reset this?
  • alperegitmen
  • Casual Listener
  • 103 Views
  • 2 replies
  • 0 likes
  • 103 Views
  • 2 replies
  • 0 likes

Solved!! How long does it take to get the blue mark for an artist?

hiwe already published a song on spotify but we have no access to the artist profile. i filled in the request form and sent it about a week ago. my question: how long does it take to get an answer? regards

  • Newbie
  • hi we already published a song on spotify but we have no access to the artist profile. i filled in the request form and sent it about a week ago.   my question: how long does it take to ...
  • Maxim
  • Spotify Star
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
  • 484 Views
  • 1 replies
  • 0 likes

Age won't update in my Spotify.

I created a Spotify account linked to my facebook account. I noticed that my age in facebook is wrong so i changed it to my correct age, but then it won't change the age in my Spotify profile.I am trying to get the student discount and I think this i...

  • Newbie
  • I created a Spotify account linked to my facebook account. I noticed that my age in facebook is wrong so i changed it to my correct age, but then it won't change the age in my Spotify profile. ...
  • 158 Views
  • 0 replies
  • 2 likes
  • Account
    Premium
  • 158 Views
  • 0 replies
  • 2 likes

Spotify on ps4

I can't seem to link my spotify account to my PlayStation network account and when I try to link them together it tells me that they are already linked and to try a different Sony account.. help please??

  • Newbie
  • I can't seem to link my spotify account to my PlayStation network account and when I try to link them together it tells me that they are already linked and to try a different Sony account.. help plea...
  • 48 Views
  • 0 replies
  • 0 likes
  • 48 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trató de agregar a mi novio al Plan Familiar Premium vivimos en la misma casa

Le he enviado varias veces la invitación y sale que no se ha podido verificar la dirección, estamos los 2 haciendo los pasos ponemos la misma dirección y nada! Alguien me puede ayudar!

  • Newbie
  • Le he enviado varias veces la invitación y sale que no se ha podido verificar la dirección, estamos los 2 haciendo los pasos ponemos la misma dirección y nada! Alguien me puede ayudar!
  • RodrigoPalma
  • Roadie
  • 221 Views
  • 1 replies
  • 1 likes
  • 221 Views
  • 1 replies
  • 1 likes

Solved!! Me pide iniciar sesion

Hola, tengo un problema con las canciones que he descargado, se borran y cuando quiero escucharlas sin Internet al abrir la aplicación me pide que la vuelva a iniciar. Ya borre la aplicación y la volvi a instalar.Que puedo hacer?

  • Casual Listener
  • Hola, tengo un problema con las canciones que he descargado, se borran y cuando quiero escucharlas sin Internet al abrir la aplicación me pide que la vuelva a iniciar. Ya borre la aplicación y la vol...
  • josephparkerbel
  • Regular
  • 992 Views
  • 3 replies
  • 0 likes
  • Other
  • 992 Views
  • 3 replies
  • 0 likes

Error code 503

Tried going onto Spotify.com on my laptop and on my phone and everytime it says error code 503. How else could I access my account info or make this error code go away?

  • Newbie
  • Tried going onto Spotify.com on my laptop and on my phone and everytime it says error code 503. How else could I access my account info or make this error code go away?
  • 117 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 117 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant access songs that aren't downloaded ?

For some reason now when I go to turn the 'downloaded' switch off it says I can't play any songs that aren't downloaded. But I do have premium sooo ???

  • Casual Listener
  • For some reason now when I go to turn the 'downloaded' switch off it says I can't play any songs that aren't downloaded. But I do have premium sooo ???
  • RodrigoPalma
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Premium
  • 121 Views
  • 1 replies
  • 0 likes

time waste

I have to go to work soon and still with my premium family **bleep**ing account I cannot get my daughter set up with her slice of the inaction - C.U.N.T.S.

  • Newbie
  • I have to go to work soon and still with my premium family **bleep**ing account I cannot get my daughter set up with her slice of the inaction - C.U.N.T.S.  
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Account User name issue

I use facebook to log in my premium account but my name on Facebook is not reflecting on my Spotify account as a user name.

  • Casual Listener
  • I use facebook to log in my premium account but my name on Facebook is not reflecting on my Spotify account as a user name.
  • 94 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 94 Views
  • 0 replies
  • 0 likes

Wrong Account

I opened my Spotify app today on my iPhone and after looking through the playlists checked to see the profile was not mine and that I was logged into someone's account from a different continent who I've never met. Anyone know why this happened?!

  • Casual Listener
  • I opened my Spotify app today on my iPhone and after looking through the playlists checked to see the profile was not mine and that I was logged into someone's account from a different continent who ...
  • Scottsheerin
  • Casual Listener
  • 108 Views
  • 2 replies
  • 0 likes
  • Account
  • 108 Views
  • 2 replies
  • 0 likes

I cant login to spotify because I cannot access my old email.

Can ANYONE please contact a moderator to contact me at ktmxcw@att.net. I cannot reach ANYONE because I have to login (which I can't) to even message someone. Thanks

  • Casual Listener
  • Can ANYONE please contact a moderator to contact me at ktmxcw@att.net. I cannot reach ANYONE because I have to login (which I can't) to even message someone.   Thanks
  • osornios
  • Spotify Star
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 265 Views
  • 2 replies
  • 0 likes

Premium account streams while outside the US

If you have an US premium account and are travelling to another country, does the streams count towards US charts or towards the charts of the country you're currently at?

  • Newbie
  • If you have an US premium account and are travelling to another country, does the streams count towards US charts or towards the charts of the country you're currently at?
  • osornios
  • Spotify Star
  • 155 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 155 Views
  • 2 replies
  • 0 likes

Account Has Been Hacked

Last night I was suddenly logged out of my account and anytime I try to log back in it says usernamer/password is incorrect. I am trying to get to customer service, but it all requires me to log in, which I can't. I need to speak with someone ASAP! I...

  • Newbie
  • Last night I was suddenly logged out of my account and anytime I try to log back in it says usernamer/password is incorrect. I am trying to get to customer service, but it all requires me to log in, ...
  • porschamccall
  • Casual Listener
  • 121 Views
  • 2 replies
  • 0 likes
  • Account
  • 121 Views
  • 2 replies
  • 0 likes

Necesito facturar lo cobros

Buenas tardes.Necesito facturar los recibos hechos a mi tarjeta. Ya lo he mencionado otras veces, cancelé el servicio Premium y posteriormente lo siguieron cobrando. Una vez más lo he cancelado el día de hoy, ahora lo que quiero es que me hagan una f...

  • Newbie
  • Buenas tardes. Necesito facturar los recibos hechos a mi tarjeta. Ya lo he mencionado otras veces, cancelé el servicio Premium y posteriormente lo siguieron cobrando. Una vez más lo he cancelado el ...
  • osornios
  • Spotify Star
  • 2113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2113 Views
  • 1 replies
  • 0 likes

Remove the facebook name

Hi, how do i remove my name in Spotify, since i connected to facebook it shows my name instead of my username.. how do i remove that name?

  • Casual Listener
  • Hi, how do i remove my name in Spotify, since i connected to facebook it shows my name instead of my username.. how do i remove that name?
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
  • 111 Views
  • 0 replies
  • 0 likes