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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 267023 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 267023 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13094 Views
  • 6 replies
  • 11 likes
  • Security
  • 13094 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530294 Views
  • 989 replies
  • 113 likes
  • Account
  • 530294 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128273 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128273 Views
  • 74 replies
  • 12 likes

Cancel account I can't log into

I think I might have two Facebook Spotify accounts connected to the same Facebook. I can't log into the premium account but only the free one. I've never been able to log on to my pc and get into the premium one. I logged out of my phone to see if I ...

  • Visitor
  • I think I might have two Facebook Spotify accounts connected to the same Facebook.  I can't log into the premium account but only the free one. I've never been able to log on to my pc and get i...
  • user-removed
  • Not applicable
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Can't log in

I use the app everyday and was using it this morning but now I've been logged out on all of my devices and when I try logging in with facebook it tells me "username or password is incorrect" and I reset my password using my email but when I logged in...

  • Newbie
  • I use the app everyday and was using it this morning but now I've been logged out on all of my devices and when I try logging in with facebook it tells me "username or password is incorrect" and I re...
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 188 Views
  • 0 replies
  • 0 likes

Two Accounts Accidentally Merging?

I have two accounts - one on Premium, one that is free. A few days ago I logged out of the premium account and logged back in; this time it showed me a weird mix of MY account and my MOTHER'S account (frequently accessed on another computer in the ho...

  • Newbie
  • I have two accounts - one on Premium, one that is free. A few days ago I logged out of the premium account and logged back in; this time it showed me a weird mix of MY account and my MOTHER'S account...
  • 192 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 192 Views
  • 0 replies
  • 0 likes

If my phone is broken, can I recover my playlist on a new phone with ID and password?

I'm very new to Spirify and not that it has ever happened to me but if I do something like drop my phone in the water, will I still be able to recover my playlist on a new smart phone when I reinstall the app and log in with my username and password?...

  • Newbie
  • I'm very new to Spirify and not that it has ever happened to me but if I do something like drop my phone in the water, will I still be able to recover my playlist on a new smart phone when I reinstal...
  • acremijas
  • Casual Listener
  • 1395 Views
  • 2 replies
  • 0 likes
  • 1395 Views
  • 2 replies
  • 0 likes

Cannot change country

Hello, I have a German laptop with a German IP address that's preventing me from changing my country. I would like to update my payment information, but it's still charging me in euros. Can anyone help me do this? Thanks!Joy

  • Newbie
  • Hello,    I have a German laptop with a German IP address that's preventing me from changing my country. I would like to update my payment information, but it's still charging me in euros...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Cancelar Assinatura

Boa noite, eu acabei de assinar o spotify premium por 3 meses, mas nao quero que assinem automaticamente depois dos 3 meses, ou seja, se na opcao cancelar premium no site do spotify, sera cancelado a cobranca automatica ? se sim, eu perderei os 3 mes...

  • Newbie
  • Boa noite, eu acabei de assinar o spotify premium por 3 meses, mas nao quero que assinem automaticamente depois dos 3 meses, ou seja, se na opcao cancelar premium no site do spotify, sera cancelado a...
  • 518 Views
  • 0 replies
  • 0 likes
  • 518 Views
  • 0 replies
  • 0 likes

individual deal to family deal

If my family each has the 99 cent deal can we transfer over to the family deal and not lose our music? Thanks

  • Newbie
  • If my family each has the 99 cent deal can we transfer over to the family deal and not lose our music? Thanks
  • 276 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 276 Views
  • 0 replies
  • 0 likes

Artist Tab Not Working As Intended (On My Account)

Hi All, I have been having some trouble with my Artist tab in my library. My artist tab does not disply music I have saved, by artist. Rather, it displays only the select few artists I follow. See screenshots below: Note: All these examples are filte...

Jessica Account (Example 1).PNG Jessica Account (Example 2).PNG Jonathan Account (Example 1).PNG Jonathan Account (Example 2).PNG
  • Newbie
  • Hi All,   I have been having some trouble with my Artist tab in my library. My artist tab does not disply music I have saved, by artist. Rather, it displays only the select few artists I follo...
  • 953 Views
  • 0 replies
  • 5 likes
  • Account
  • 953 Views
  • 0 replies
  • 5 likes

I cant open my accont

I was just using my premium last ningt but when i tried to open it today i cant log in even if the account and password were correct. Tried it several times. So i decided to try to reset the password hoping that it might work. When i enter my account...

  • Newbie
  • I was just using my premium last ningt but when i tried to open it today i cant log in even if the account and password were correct. Tried it several times. So i decided to try to reset the password...
  • 313 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 313 Views
  • 0 replies
  • 0 likes

Password reset email not received

Hi, I'm trying to reset my password but I haven't received any emails and I've tried multiple times. I'm on a premium account and its not in my junk folder. Any help? My user name is perejm-au Thanks!

  • Casual Listener
  • Hi,  I'm trying to reset my password but I haven't received any emails and I've tried multiple times. I'm on a premium account and its not in my junk folder.    Any help? My user na...
  • Annap1
  • Casual Listener
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 338 Views
  • 1 replies
  • 0 likes

Odeme gerceklesti ama premium aktif olmadi

Bu aksam hesabimda kart bilgilerini girdikten sonra makbuzu aldim fakat premium aktif olmadi

  • Newbie
  • Bu aksam hesabimda kart bilgilerini girdikten sonra makbuzu aldim fakat premium aktif olmadi
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

My Spotify Account Page Is in an Unknown Language

Hello, I'm a Spotify Preium member having trouble with my Spotify. The trouble is that, even though my defualt language for Spotify is set for English, and my location is set for "US," my Spotify account page nevertheless opens in Hungarian. I only k...

  • Casual Listener
  • Hello,   I'm a Spotify Preium member having trouble with my Spotify. The trouble is that, even though my defualt language for Spotify is set for English, and my location is set for "US," my Sp...
  • 333 Views
  • 0 replies
  • 0 likes
  • Account
  • 333 Views
  • 0 replies
  • 0 likes

Spotify accounts seem hackable even with 2fa (facebook)

I'm not sure if somebody else experienced this, but recently other folks are messing up my play-sessions and adding playlists.I noticed that somebody seemed to have gotten my "device account logon" number (i used to register my playstation 4 to it) a...

  • Newbie
  • I'm not sure if somebody else experienced this, but recently other folks are messing up my play-sessions and adding playlists. I noticed that somebody seemed to have gotten my "device account logo...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Playback paused, your account is in use somewhere else"

Okay so ive had Spotify premium on my devices (Laptop, IPad, and Phone Im surrounded by them atm so no one has my device) for about a year now, and now my music is constantly being paused. Its pausing because it says my account is in use somewhere el...

  • Casual Listener
  • Okay so ive had Spotify premium on my devices (Laptop, IPad, and Phone Im surrounded by them atm so no one has my device) for about a year now, and now my music is constantly being paused. Its pausin...
  • Windgapwines
  • Newbie
  • 811 Views
  • 2 replies
  • 2 likes
  • 811 Views
  • 2 replies
  • 2 likes

Payment Problem

I bought Spotify premium but my account did not increase to premium and I paid money for my premium account from my bank account thus i have receipt of payment but i haven't premium.

  • Newbie
  • I bought Spotify premium but my account did not increase to premium and I paid money for my premium account from my bank account thus i have receipt of payment but i haven't premium.
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 162 Views
  • 0 replies
  • 0 likes

Spotify and PlayStation

Hi I need help , i am trying to use my Spotify on my game console, but it’s saying it’s linked to another account. But it shouldn’t be linked to an account at all

  • Newbie
  • Hi I need help , i am trying to use my Spotify on my game console, but it’s saying it’s linked to another account. But it shouldn’t be linked to an account at all
  • 183 Views
  • 0 replies
  • 0 likes
  • Account
  • 183 Views
  • 0 replies
  • 0 likes

problems with family plan

why my parents are not being able to get in on my family plan? my mom receives the invitation and after the inserting the information apears a error message! we all live in the same adress!!! but they keep rejecting her!

  • Newbie
  • why my parents are not being able to get in on my family plan? my mom receives the invitation and after the inserting the information apears a error message! we all live in the same adress!!! but the...
  • 212 Views
  • 0 replies
  • 0 likes
  • Premium
  • 212 Views
  • 0 replies
  • 0 likes

Alla mina spellistor är borta?`

När jag loggade in på Spotify idag så var alla mina spellistor borta? Snälla spotify hjälp mig att få tillbaka dem. Mitt användarnamn är Oligus94 och jag är premium användare.

  • Newbie
  • När jag loggade in på Spotify idag så var alla mina spellistor borta? Snälla spotify hjälp mig att få tillbaka dem. Mitt användarnamn är Oligus94 och jag är premium användare. 
  • dannewiechel
  • Newbie
  • 6470 Views
  • 4 replies
  • 0 likes
  • 6470 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cambiare il nome del nome utente

Come bisogna fare per cambiare il nome utente su Spotify? 

  • Newbie
  • Come bisogna fare per cambiare il nome utente su Spotify? 
  • user-removed
  • Not applicable
  • 20790 Views
  • 2 replies
  • 4 likes
  • 20790 Views
  • 2 replies
  • 4 likes

Log out itself

My spotify app logs out itself when it is in offline mode. Then when I want to log in, it says "you should be in online mode". I am asking, before I dont log in how could I make it online ? Every time i delete the app and download again. I dont want ...

  • Casual Listener
  • My spotify app logs out itself when it is in offline mode. Then when I want to log in, it says "you should be in online mode". I am asking, before I dont log in how could I make it online ? Every tim...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes