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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83494 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104627 Views
10 replies
3 likes
when I try to change my country of residence in the "edit profile" menu, the checkbox with the country list is not available. Please Help!!!
when I try to change my country of residence in the "edit profile" menu, the checkbox with the country list is not available. Please Help!!!
196 Views
0 replies
0 likes
Hello, i was using SPOTIFY PREMIUM with FACEBOOK account, but now I deleted FACEBOOK account and I can not SIGN IN on new devices.I am logged on my PC but my name is changed - I see some numbers.Solution please ? Of course, i can delete this account ...
Hello, i was using SPOTIFY PREMIUM with FACEBOOK account, but now I deleted FACEBOOK account and I can not SIGN IN on new devices. I am logged on my PC but my name is changed - I see some n...
173 Views
0 replies
0 likes
I recently tried to switch payment methods on spotify premium and ever since then my account has been disabled. I had to create this account just so that I could try to get some help. I'm getting pretty frustrated seeing as I have paid and cannot eve...
I recently tried to switch payment methods on spotify premium and ever since then my account has been disabled. I had to create this account just so that I could try to get some help. I'm getting pre...
160 Views
0 replies
0 likes
I prepaid a years sunscription yet am still being charged the monthly rate. What to do.....
I prepaid a years sunscription yet am still being charged the monthly rate. What to do.....
Community Legend
258 Views
1 replies
0 likes
I would like to login to my account, that I created a while back. Only thing is that I have forgotten the username, I remember the password and the playlist I had. I have tried to get a response , but no response. Please help!
I would like to login to my account, that I created a while back. Only thing is that I have forgotten the username, I remember the password and the playlist I had. I have tried to get a response , bu...
Community Legend
615 Views
3 replies
0 likes
Hi Spotify,I would like to try one month Premium trial, together with my friends but I'm the only one with a debit card. So I would like to know if we can create one account for ourselves and use the same card number for the trial. Thanks!
Hi Spotify, I would like to try one month Premium trial, together with my friends but I'm the only one with a debit card. So I would like to know if we can create one account for ourselves and use t...
Spotify Star
5073 Views
4 replies
0 likes
Hi, I downloaded Spotify while I was traveling in Thailand. I hereby specified I was from Europe. However, I now still receive Spotify emails in Thai (which I of course cannot read) and all my premium offers are in the local currency Baht. Is there a...
Hi, I downloaded Spotify while I was traveling in Thailand. I hereby specified I was from Europe. However, I now still receive Spotify emails in Thai (which I of course cannot read) and all my ...
222 Views
0 replies
0 likes
Today I discovered that spotify suddenly started playing adverts! Went to my account settings it says I have a free account. However, on 3 December 2017 an amount of 14,95 had been payed by my account. Have tried logging out and logging in again. Uni...
Today I discovered that spotify suddenly started playing adverts! Went to my account settings it says I have a free account. However, on 3 December 2017 an amount of 14,95 had been payed by my a...
187 Views
0 replies
0 likes
Hi there I have Spotify on Windows 7 which worked well until recently. The current problem however is that on the login screen I enter my details and the screen greys out and when I hover over the password box there's a small "no entry" type sign (re...
Hi there I have Spotify on Windows 7 which worked well until recently. The current problem however is that on the login screen I enter my details and the screen greys out and when I hover ov...
627 Views
0 replies
0 likes
Hi. I have two separate accounts. One of them is named and the other one is borankay. because they are so similar and I can't remember the email for the one I cant log into it and I have a premium account at that one. Please help!!!
Hi. I have two separate accounts. One of them is named <removed sensitive information> and the other one is borankay. because they are so similar and I can't remember the email for the &l...
Community Legend
250 Views
1 replies
0 likes
I woke up this morning to find all my playlists and saved songs are gone. Don't know what happened. Is there any way to get them back without having to search and redowmlaod everything?Please Help!
I woke up this morning to find all my playlists and saved songs are gone. Don't know what happened. Is there any way to get them back without having to search and redowmlaod everything? Please Help!...
Roadie
647 Views
2 replies
0 likes
Hi, As requested by my Personal bank adviser, I have prevented Internet Payment (and transactions from foreign countries) from my MasterCard. This is a security measure, to prevent card skimming and payment frauds. So, if I want to pay something over...
Hi, As requested by my Personal bank adviser, I have prevented Internet Payment (and transactions from foreign countries) from my MasterCard. This is a security measure, to prevent card skim...
196 Views
0 replies
0 likes
Hi, Today I noticed that my accoutn wasn't premium, so I guessed that a payment was missed. But no, I have had a monthly family subscription for a long time and today didn't work.... So I subscribed again and now I can see that in December I was invo...
Hi, Today I noticed that my accoutn wasn't premium, so I guessed that a payment was missed. But no, I have had a monthly family subscription for a long time and today didn't work.... So I su...
Not applicable
348 Views
2 replies
0 likes
Hi there, I have acquired the offer of 69E for 1 year (the package which gives you 2 months for free) and still in my Subscription it states that I'll be charged the ordinary 6,99E per month. As the newsletter is somewhat not clear, could you please ...
Hi there, I have acquired the offer of 69E for 1 year (the package which gives you 2 months for free) and still in my Subscription it states that I'll be charged the ordinary 6,99E per month...
Community Legend
512 Views
3 replies
0 likes
Just today I bought the .99c premium for my sister but her account was still FREE and I was charged. She was using her facebook details and she doesnt have email address connected so we cant get the reciept info. Theres nothing on the spotify account...
Just today I bought the .99c premium for my sister but her account was still FREE and I was charged. She was using her facebook details and she doesnt have email address connected so we cant get the ...
187 Views
0 replies
0 likes
Hallo,Hatte bis jetzt immer premium family, mein Freund zahlt und haz mich dazu genommen.Hat jetzt jahrelang funktioniert, auf einmal nicht mehr. Habens probiert moch zu loeschen und wieder hinzu zu fuegen, funktioniert aber iwi nicht.Wir haben die s...
Hallo, Hatte bis jetzt immer premium family, mein Freund zahlt und haz mich dazu genommen. Hat jetzt jahrelang funktioniert, auf einmal nicht mehr. Habens probiert moch zu loeschen und wieder hinzu...
245 Views
0 replies
0 likes
i recently updated Spotify to the most up to date version and I just tried to open the app but it restarted my phone. What is going on/what can I do? I would prefer not to delete the app then re download it because I have premium and it would suck to...
i recently updated Spotify to the most up to date version and I just tried to open the app but it restarted my phone. What is going on/what can I do? I would prefer not to delete the app then re down...
Newbie
504 Views
2 replies
0 likes
When I try to change my free account to the student account it doesn't take me to the page where I search for my universtiy. How can I get it to work if I can't do that?
When I try to change my free account to the student account it doesn't take me to the page where I search for my universtiy. How can I get it to work if I can't do that?
277 Views
0 replies
0 likes
I was getting the pop up in the app saying I needed to confirm my email, so I did. I opened the email and clicked confirm. It said my email was confirmed and now when I open the app it says I have to change my email because I haven’t confirmed it yet...
I was getting the pop up in the app saying I needed to confirm my email, so I did. I opened the email and clicked confirm. It said my email was confirmed and now when I open the app it says I have to...
398 Views
0 replies
0 likes
HACE POCO MI DISPOSITIVO ME SACO LA CUENTA DE SPOTIFY PERO YO ESTABA EN MODO OFFLINE Y NO ME DEJA REINGRESAR QUE PUEDO HACER ?
HACE POCO MI DISPOSITIVO ME SACO LA CUENTA DE SPOTIFY PERO YO ESTABA EN MODO OFFLINE Y NO ME DEJA REINGRESAR QUE PUEDO HACER ?
233 Views
0 replies
0 likes
