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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 155554 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 155554 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10578 Views
  • 3 replies
  • 10 likes
  • Security
  • 10578 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505984 Views
  • 985 replies
  • 112 likes
  • Account
  • 505984 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124383 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124383 Views
  • 74 replies
  • 12 likes

Superuser Contribution Account trouble

I've logged out of my Spotify and can't remember my password. I can't reset it as I believe my account is linked to an old email. I have 2 Spotify accounts. 1 premium account which I'm talking about, and 1 old free account. What is the best option fo...

  • Casual Listener
  • I've logged out of my Spotify and can't remember my password. I can't reset it as I believe my account is linked to an old email. I have 2 Spotify accounts. 1 premium account which I'm talking about,...
  • MaryS
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Forgotten information

I created a Spotify premium account and it somehow logged me out. I can't remember the username or email so I can't log in, but I don't want to be paying for an account I can't use. Please help

  • Newbie
  • I created a Spotify premium account and it somehow logged me out. I can't remember the username or email so I can't log in, but I don't want to be paying for an account I can't use. Please help 
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

[Family] Allow Family Members with a different Address

Hi I need some help please on adding my family to premium. I've logged in however when I press to button to add member of the family the screen says white and doesn't give me any options, please can someone point in the the right direction many thank...

  • Newbie
  • Hi I need some help please on adding my family to premium. I've logged in however when I press to button to add member of the family the screen says white and doesn't give me any options, please can ...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

kredi kartimdan para cekildi ve premiuma gecemedim

Premium olabilmek icin bir haftalik deneme suresi aldim. 1 hafta sonra premium olmak icin kredi karti ile denedim ama olmadi. Baska bir kredi karti ile denedim yine olmadi. 2. deneyisimde oldu ama bu sefer 3 kere para cekti ve hala premium degilim gi...

  • Casual Listener
  • Premium olabilmek icin bir haftalik deneme suresi aldim. 1 hafta sonra premium olmak icin kredi karti ile denedim ama olmadi. Baska bir kredi karti ile denedim yine olmadi. 2. deneyisimde oldu ama bu...
  • 319 Views
  • 0 replies
  • 2 likes
  • Account
  • 319 Views
  • 0 replies
  • 2 likes

I just got a new phone and it's not letting me in my Spotify account and I already paid my premium a

I just got a new phone and it's not letting me connect to my Spotify account and my premium is already been paid now what do I do now I cannot get in all my music is in my Spotify account

  • Newbie
  • I just got a new phone and it's not letting me connect to my Spotify account and my premium is already been paid now what do I do now I cannot get in all my music is in my Spotify account
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Facebook login

Hi there, on Friday night (2nd December) I logged into my Spotify account from a stranger's browser on a computer. I did not log out. At many points on Saturday 3rd December, I received notifications from Facebook that someone had logged into my Face...

  • Casual Listener
  •  Hi there, on Friday night (2nd December) I logged into my Spotify account from a stranger's browser on a computer. I did not log out. At many points on Saturday 3rd December, I received notific...
  • IguanaSetup
  • Community Legend
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Problemi di accesso

Buongiorno,da due mesi pago l'abbonamento a PREMIUM FAMILY ma questo mese i miei family members non riescono ad entrare

  • Newbie
  • Buongiorno,da due mesi pago l'abbonamento a PREMIUM FAMILY ma questo mese i miei family members non riescono ad entrare
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Can't find playlist I deleted from the recover playlist site

So. I can't find playlist I deleted from the recovery site. I am 100% sure I'm on the right account etc. Please help!!

  • Newbie
  • So. I can't find playlist I deleted from the recovery site. I am 100% sure I'm on the right account etc. Please help!!
  • 331 Views
  • 0 replies
  • 1 likes
  • Account
  • 331 Views
  • 0 replies
  • 1 likes

Moved from UK to Canada, can’t change country

I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Euro. I just want to switch my account over to Canada....

  • Casual Listener
  • I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Eur...
  • teejaroo
  • Newbie
  • 418 Views
  • 2 replies
  • 0 likes
  • Account
  • 418 Views
  • 2 replies
  • 0 likes

Someone changed my spotify email and password?

Good afternoon spotify. Somone changed my password and email this week and i did not touch a thing on my account seetings for over a year. I just got premium last month. Here is the email I got. PLEASE HELP Hello, Spotify here. We wanted to let you k...

  • Newbie
  • Good afternoon spotify. Somone changed my password and email this week and i did not touch a thing on my account seetings for over a year. I just got premium last month. Here is the email I got. &n...
  • Maxim
  • Spotify Star
  • 1826 Views
  • 1 replies
  • 0 likes
  • Security
  • 1826 Views
  • 1 replies
  • 0 likes

account and email wierdness

I created my spotfy account with my email address and then linked my facebook - a few years ago. All is fine no problem However, at the end of the month, my email was not recognised or password, but I can log in with facebook, and I have my playlists...

  • Newbie
  • I created my spotfy account with my email address and then linked my facebook - a few years ago.  All is fine no problem   However, at the end of the month, my email was not recognised or...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Got charged twice.

How can i talk with or email someone from Spotify!!?? Idk how or who is using my bank info. I got billed twice for 9.99 And it says to log in with ur emails incase it's from any of them. I did and it doesn't show that i have another Spotify acct. I n...

  • Newbie
  • How can i talk with or email someone from Spotify!!?? Idk how or who is using my bank info. I got billed twice for 9.99 And it says to log in with ur emails incase it's from any of them. I did and it...
  • 183 Views
  • 0 replies
  • 0 likes
  • Account
  • 183 Views
  • 0 replies
  • 0 likes

Spotify y Facebook

Hola, Hace ya un tiempo elimine definitivamente mi cuenta de Facebook y olvide que mi cuenta de Spotify estaba conectada a la misma, por ende ya no puedo iniciar sesion, lo cual es logico. Mi problema es que no me deja utilizar el email anterior para...

  • Visitor
  • Hola,   Hace ya un tiempo elimine definitivamente mi cuenta de Facebook y olvide que mi cuenta de Spotify estaba conectada a la misma, por ende ya no puedo iniciar sesion, lo cual es logico.&n...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! I CAN'T PAY FOR SPOTIFY PREMIUM

When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card. I have changed password, still same result. I have money on my card, it's working, still same result. I'm very frustrated and ...

  • Casual Listener
  • When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card.  I have changed password, still same result. I have money on my card,...
  • fluffyshadowman
  • Casual Listener
  • 34145 Views
  • 36 replies
  • 0 likes
  • 34145 Views
  • 36 replies
  • 0 likes

LAOS - unable to log onto my premium account

Hi, i'm currently travelling through Laos and accidentely threw the spotify app off my phone. I was able to re- install the app but cannot log onto my premium account. When I click on log in, nothing happens. I've tried downloading it twice already w...

  • Newbie
  • Hi,   i'm currently travelling through Laos and accidentely threw the spotify app off my phone. I was able to re- install the app but cannot log onto my premium account. When I click on log in...
  • 757 Views
  • 0 replies
  • 0 likes
  • 757 Views
  • 0 replies
  • 0 likes

How to avail of Spotify premium $99/year promo if I have an existing premium subscription?

There is an ongoing $99/year promo for Spotify in Singapore but my ongoing premium subscription just refreshed. Im interested to avail the $99 promo but not sure how it will work with my existing subscription. Please help. Thanks!

  • Casual Listener
  • There is an ongoing $99/year promo for Spotify in Singapore but my ongoing premium subscription just refreshed. Im interested to avail the $99 promo but not sure how it will work with my existing sub...
  • 339 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 339 Views
  • 0 replies
  • 0 likes

Solved!! Purchased $99 yearly plan but still shows $9.99 will be charged next week

I bought the $99 yearly plan but the site still says it will charge $9.99 next week under my old monthly subscription. Is the site going to charge me twice??

  • Newbie
  • I bought the $99 yearly plan but the site still says it will charge $9.99 next week under my old monthly subscription.     Is the site going to charge me twice??
  • DOWS3
  • Newbie
  • 626 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 626 Views
  • 2 replies
  • 0 likes

i cant remember my password and my email is so old that it has been deleted.

like the title says. i cant accses the email my account is linked to, so i can't reset my password. For now I have linked the account to my facebook but i want to use it normaly.

  • Newbie
  • like the title says. i cant accses the email my account is linked to, so i can't reset my password. For now I have linked the account to my facebook but i want to use it normaly. 
  • 264 Views
  • 0 replies
  • 0 likes
  • Account
  • 264 Views
  • 0 replies
  • 0 likes

Trying to log in daughter on family account

I’ve just added in family account and sent my daughter an invite. When she accepts it it is logging in under my name not hers and will allow her to make account changes...please help

  • Newbie
  • I’ve just added in family account and sent my daughter an invite. When she accepts it it is logging in under my name not hers and will allow her to make account changes...please help
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

I can't log in?

Spotify won't let me log in - but it's not about my username and password. Instead, when I try to log in I get a popup saying "Login failed - You can only use Spotify abroad for 14 days." I'm so confused about what this means? I haven't been abroad a...

  • Casual Listener
  • Spotify won't let me log in - but it's not about my username and password. Instead, when I try to log in I get a popup saying "Login failed - You can only use Spotify abroad for 14 days." I'm so conf...
  • mayaaaa
  • Casual Listener
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes