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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080340 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080340 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49892 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49892 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146304 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146304 Views
  • 4840 replies
  • 118 likes

Sonos

I cannot log out of a Sonos device i logged into, i tried removing it from apps, changing facebook password and log out of devices everywhere, nothing seems to work, the next step would be to cancel the subscription as i cannot use it anymore, and i ...

  • Newbie
  • I cannot log out of a Sonos device i logged into, i tried removing it from apps, changing facebook password and log out of devices everywhere, nothing seems to work, the next step would be to cancel ...
  • 57 Views
  • 0 replies
  • 0 likes
  • Account
  • 57 Views
  • 0 replies
  • 0 likes

Account Migration

Hi,Can you transfer all data from my previous account(cakal1905) to my new account(hakanmutlu14)?

  • Newbie
  • Hi, Can you transfer all data from my previous account(cakal1905) to my new account(hakanmutlu14)?
  • 196 Views
  • 0 replies
  • 0 likes
  • Account
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cuenta Premium cancelada

Buenos días, hoy cumplian los 3 meses de promocion que ustedes ofreceis, y por eso decidí cancelar mi cuenta premium, pero justo antes de cancelarla se me han cobrado los 9.99€ del siguiente mes, ¿hay alguna forma de que me devuelvan ese dinero o de ...

  • Newbie
  • Buenos días, hoy cumplian los 3 meses de promocion que ustedes ofreceis, y por eso decidí cancelar mi cuenta premium, pero justo antes de cancelarla se me han cobrado los 9.99€ del siguiente mes, ¿ha...
  • RodrigoPalma
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Issue with logging in on Onkyo TX-NR515

Hello,I'm using Spotify on my Onkyo device, i had got premium account for a long while. Last time i changed to spotify premium family and now i have login error on my device and cannot use the service anymore. No any other device is using my account ...

  • Casual Listener
  • Hello, I'm using Spotify on my Onkyo device, i had got premium account for a long while. Last time i changed to spotify premium family and now i have login error on my device and cannot use the serv...
  • chrisg77
  • Casual Listener
  • 1255 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 1255 Views
  • 3 replies
  • 1 likes

Premium for Family

Im not sure if ths is where im supposed to get help from Spotify difrectly but last week i enabled Family Sharing so i could use my spotify account at the gym while my wife uses Spotify on the Sonos system at home. It worked fine for a few days and t...

  • Newbie
  • Im not sure if ths is where im supposed to get help from Spotify difrectly but last week i enabled Family Sharing so i could use my spotify account at the gym while my wife uses  Spotify on the ...
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cannot delete my playlist

Hi,I've created a playlist just recently, but it cannot be played or the contents cannot be shown. Also, I cannot delete the playlist. Neither from the desktop nor from the Android app. I've tried the browser but nothing works.What can I do to delete...

  • Regular
  • Hi, I've created a playlist just recently, but it cannot be played or the contents cannot be shown. Also, I cannot delete the playlist. Neither from the desktop nor from the Android app. I've tried ...
  • mohamad_d
  • Regular
  • 162 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 162 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cerrar cuenta sin dar de baja la tarjeta de credito

Buen día, queria saber si alguien me podía ayudar, ya que quiero cerrar la cuenta pero no puedo dar de baja la tarjeta de credito, que sucede si la cierro sin dar de baja la tarjeta? Me seguirán cobrando o que puedo hacer?

  • Casual Listener
  • Buen día, queria saber si alguien me podía ayudar, ya que quiero cerrar la cuenta pero no puedo dar de baja la tarjeta de credito, que sucede si la cierro sin dar de baja la tarjeta? Me seguirán cobr...
  • Arturo2996
  • Casual Listener
  • 422 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 422 Views
  • 2 replies
  • 0 likes

Signing up for new account

I recently made a new account as a student, and I want to delete my old account, but will the music delete from my new account also? I followed my old account on my new one and downloaded each playlist. I just want to make sure they won't dissappear ...

  • Casual Listener
  • I recently made a new account as a student, and I want to delete my old account, but will the music delete from my new account also? I followed my old account on my new one and downloaded each playli...
  • kaylenebreann
  • Casual Listener
  • 132 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 132 Views
  • 2 replies
  • 0 likes

Site under maitnance can't update payment info

Tried this morning and this evening I can log in to account but can't make changes when will this be fixed. Also cannot add a family member to our plan for same reason

  • Newbie
  • Tried this morning and this evening I can log in to account but can't make changes when will this be fixed. Also cannot add a family member to our plan for same reason
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Superuser Contribution Qualified for Student Account But Keep Being Charged for Premium

A few months ago, I signed up for the Spotify Student discount and sent my proof of enrollment. I got an email a few days later confirming that it went through and that I qualified for the discount. However, I keep being charged for the full premium ...

  • Newbie
  • A few months ago, I signed up for the Spotify Student discount and sent my proof of enrollment. I got an email a few days later confirming that it went through and that I qualified for the discount. ...
  • Alfredo
  • Roadie
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Account hacked (changed email)

My spotify account seems to have been hacked. It changes to some random device playing and my email in my account has been changed, but i can still log on with facebook. What do i do?

  • Newbie
  • My spotify account seems to have been hacked. It changes to some random device playing and my email in my account has been changed, but i can still log on with facebook. What do i do?
  • ShadowFoxus
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Cannot log in.. going round in circles with facebook and spotify! Very Annoying!!

Had an old spotify account linked to facebook which I deleted from facebook. Now have premium and cannot sign in as it wants me to sign in through facebook (which is not longer connected to spotify) cannot reset password as it keeps saying I need to ...

  • Newbie
  • Had an old spotify account linked to facebook which I deleted from facebook.  Now have premium and cannot sign in as it wants me to sign in through facebook (which is not longer connected to spo...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

  • Casual Listener
  • Quickbooks sh Quickbooks sh
  • 61 Views
  • 0 replies
  • 0 likes
  • 61 Views
  • 0 replies
  • 0 likes

Temporary error linking with Facebook

Trying to link my account to facebook but keeps coming out that there is a temporary error. I already closed the account that was linked to my Facebook so that I could link it to this one. However, it still won't let me link.

  • Newbie
  • Trying to link my account to facebook but keeps coming out that there is a temporary error. I already closed the account that was linked to my Facebook so that I could link it to this one. However, i...
  • 80 Views
  • 0 replies
  • 0 likes
  • 80 Views
  • 0 replies
  • 0 likes

an unknown error occurred. please try again in a while

Hi:I recently added a friend in my Premium account. When they try to log in into the new account, the "an unknown error occurred. please try again in a while" message appears in any device they've tried to log inI would like to get some adviceThanks ...

  • Casual Listener
  • Hi: I recently added a friend in my Premium account. When they try to log in into the new account, the "an unknown error occurred. please try again in a while" message appears in any device they've ...
  • 1345 Views
  • 0 replies
  • 1 likes
  • Account
  • 1345 Views
  • 0 replies
  • 1 likes

FRUSTRATING

So I cant remember my password when I go to reset my password it asks me for my old password!! How annoying is that, I wouldnt be getting a new one if I remembered. Been going round in circles for an hour. That and trying to update my billing info. I...

  • Newbie
  • So I cant remember my password when I go to reset my password it asks me for my old password!! How annoying is that, I wouldnt be getting a new one if I remembered. Been going round in circles for an...
  • kejt_
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

un error desconocido ha ocurrido por favor intente mas tarde

SaludosAgregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse.Alquien puede ayudarme?gracias

WhatsApp Image 2017-08-25 at 17.30.27.jpeg
  • Casual Listener
  • Saludos Agregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse. Alquien puede ayudarme? gracias
  • 542 Views
  • 0 replies
  • 0 likes
  • Account
  • 542 Views
  • 0 replies
  • 0 likes

Help pls

Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i've been hacked but idk help.

  • Newbie
  • Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i...
  • 51 Views
  • 0 replies
  • 0 likes
  • 51 Views
  • 0 replies
  • 0 likes