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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 267200 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 267200 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13099 Views
  • 6 replies
  • 11 likes
  • Security
  • 13099 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530380 Views
  • 989 replies
  • 113 likes
  • Account
  • 530380 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128280 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128280 Views
  • 74 replies
  • 12 likes

change the email on my account to an old spotify facebook linked account

Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook. When I try and do it, i get the error "email already used". How can i change it to this and not use facebook...

  • Newbie
  • Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook.  When I try and do it, i get the error "email alread...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Log in

Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help

  • Newbie
  • Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help
  • user-removed
  • Not applicable
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Switch from premium to free

I'm trying to cancel my premium and use the free version. It won't let me. Every time I go to the app it says there's a problem with my payment so my account is on pause. I click on cancel subscription and it says an error . So unless you pay you can...

  • Casual Listener
  • I'm trying to cancel my premium and use the free version. It won't let me.   Every time I go to the app it says there's a problem with my payment so my account is on pause. I click on cancel s...
  • user-removed
  • Not applicable
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can't login to my account

Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I know my login is correct because when I enter it compa...

  • Newbie
  • Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I kno...
  • user-removed
  • Not applicable
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Won't let me log in

When I try to click the button 'Log in to Facebook' on the desktop windows app It doesn't respond to my click so i've tried using the email and password way to see if that worked and it still didn't, i've also tried reinstalling and everything else t...

  • Casual Listener
  • When I try to click the button 'Log in to Facebook' on the desktop windows app It doesn't respond to my click so i've tried using the email and password way to see if that worked and it still didn't,...
  • user-removed
  • Not applicable
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Can't log in

Can't log in. And password reset is not sending me an email. 

  • Casual Listener
  • Can't log in. And password reset is not sending me an email. 
  • Sakamur1
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

i created a new account and conneted to facebook and now i cant log ind to my old-facebook account

it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account to see if it was bugg aswell so i did and accidentally conneted to my facebook. and now i cant log into my old...

  • Casual Listener
  • it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account  to see if it was bugg aswell so i did and a...
  • 307 Views
  • 0 replies
  • 1 likes
  • Login
  • 307 Views
  • 0 replies
  • 1 likes

Move playlists from one account to other

I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???

  • Visitor
  • I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???
  • 209 Views
  • 0 replies
  • 0 likes
  • Account
  • 209 Views
  • 0 replies
  • 0 likes

Hello

I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code

  • Newbie
  • I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

familie acount

wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat

  • Newbie
  • wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
  • 188 Views
  • 0 replies
  • 0 likes

Cannot log into Spotify with old Facebook account

Hi there,I delete my facebook account and I had a premium Spotify family account connected to that Facebook account. I am not able to log in Spotify because my Facebook account is deleted but I need to cancel my Premium subscription so I can restart ...

  • Newbie
  • Hi there, I delete my facebook account and I had a premium Spotify family account connected to that Facebook account. I am not able to log in Spotify because my Facebook account is deleted but I nee...
  • 359 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 359 Views
  • 0 replies
  • 0 likes

Trouble Logging In

Hey, So randomly last night my spotify asked me for my password and I had a tough time remembering it. I clicked reset and it said that an email was sent to my inbox about resetting the password. The problem is that I do not remember the email addres...

  • Newbie
  • Hey,   So randomly last night my spotify asked me for my password and I had a tough time remembering it. I clicked reset and it said that an email was sent to my inbox about resetting the pass...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Van premium opeens naar free

Hoi, gisteren was ik nog muziek aan het luisteren op mijn spotify premium. Ik word vandaag wakker en ik heb geen premium meer maar een free account. Ik betaal elke maand een factuur en deze maand (november) ook. Hoezo is mijn account dan opeens free?

  • Casual Listener
  • Hoi,   gisteren was ik nog muziek aan het luisteren op mijn spotify premium. Ik word vandaag wakker en ik heb geen premium meer maar een free account. Ik betaal elke maand een factuur en deze ...
  • Merry92
  • Casual Listener
  • 674 Views
  • 2 replies
  • 0 likes
  • 674 Views
  • 2 replies
  • 0 likes

It’s saying my Number is not valid I’m for Ireland

I want to get an account but it is saying my number is not valid I’m from Ireland

  • Newbie
  • I want to get an account but it is saying my number is not valid I’m from Ireland 
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Please hekp cant install from app store as showing old account

Please can someone help? I have just got spotify as part of a phone deal, I have gone to download the app on my iphone but at that point shows an account i must have tries a few years ago for a trial, i dont want this how do i change it please

  • Newbie
  • Please can someone help? I have just got spotify as part of a phone deal, I have gone to download the app on my iphone but at that point shows an account i must have tries a few years ago for a trial...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

payment problem in Turkey

i had been using Spotify for a while by a free account on my computer, and i liked it, i decided to buy, i bought it, i used it 1 month without problem. But i got a mail," we couldn't get your payment" at normally, that's impossible because my creidt...

  • Newbie
  • i had been using Spotify for a while by a free account on my computer, and i liked it, i decided to buy, i bought it, i used it 1 month without problem. But i got a mail," we couldn't get your paymen...
  • 397 Views
  • 0 replies
  • 0 likes
  • Premium
  • 397 Views
  • 0 replies
  • 0 likes

Account Hacked!

Hello, My account was hacked and then my e-mail address and password were changed. I know have no way to access my account. I am unable to get in touch with support because I am unable to log in to my account. What do you reccommend I do in a situati...

  • Newbie
  • Hello,   My account was hacked and then my e-mail address and password were changed. I know have no way to access my account. I am unable to get in touch with support because I am unable to lo...
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

My account is hacked

So I've been having this issue for a while now. My account is accessed from another country by a hacker. He/She has been bothering me for a while so I changed my password. This hacker maybe triggered and decided to change my e-mail, password for Spot...

  • Newbie
  • So I've been having this issue for a while now. My account is accessed from another country by a hacker. He/She has been bothering me for a while so I changed my password. This hacker maybe triggered...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 288 Views
  • 1 replies
  • 0 likes

Wrapped 2017: "Somethings not working"

I want to get my Wrapped 2017 but I can't. First, Spotify said that they didn't have data. That was strange because I use the app every day, so I found a solution here. Then I get this message: "Somethings not working, so sorry about that. We''ll wor...

  • Newbie
  • I want to get my Wrapped 2017 but I can't.  First, Spotify said that they didn't have data. That was strange because I use the app every day, so I found a solution here.   Then I get thi...
  • 603 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 603 Views
  • 0 replies
  • 0 likes

Can't log in for 2017 wrapped

So I'd been trying for an hour to log into my old Spotify account and I finally was able to find the email and password and was able to log in on my phone. However when I go to chrome and attempt to see my 2017 wrapped, it tells me I have the wrong u...

  • Newbie
  • So I'd been trying for an hour to log into my old Spotify account and I finally was able to find the email and password and was able to log in on my phone. However when I go to chrome and attempt to ...
  • 478 Views
  • 0 replies
  • 0 likes
  • Login
  • 478 Views
  • 0 replies
  • 0 likes