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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9996 Views
  • 3 replies
  • 9 likes
  • Security
  • 9996 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498492 Views
  • 982 replies
  • 112 likes
  • Account
  • 498492 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214427 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214427 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122873 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122873 Views
  • 72 replies
  • 12 likes

Account hacked!

Hi! Could you please help me with a problem I've got? Some month ago the password on my account changed and logged me out from all devices. I managed to log into Spotify via Facebook to change password but I cannot since the Email I am using on this ...

  • Casual Listener
  • Hi! Could you please help me with a problem I've got? Some month ago the password on my account changed and logged me out from all devices. I managed to log into Spotify via Facebook to change passwo...
  • Maxim
  • Spotify Star
  • 316 Views
  • 3 replies
  • 0 likes
  • Security
  • 316 Views
  • 3 replies
  • 0 likes

Turned my app option offline

How do I get back online with spotify app ?. Keeps telling me to switch it back online on my spotty profile. Really frustrated

  • Newbie
  • How do I get back online with spotify app ?. Keeps telling me to switch it back online on my spotty profile. Really frustrated
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Problemi pagamento

Io avrei un problema piuttosto urgente, mi sono accorto solo dopo due mesi che sono passato dall’account premium standard a quello per studenti, che ogni mese mi fa pagare 4,99€ per quello studenti piu’ 9,99€ che non mi spiego, mi potreste aiutare pe...

  • Newbie
  • Io avrei un problema piuttosto urgente, mi sono accorto solo dopo due mesi che sono passato dall’account premium standard a quello per studenti, che ogni mese mi fa pagare 4,99€ per quello studenti p...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

"You are currently set to offline"

Hi all, I am traveling internationally for a few weeks currently at my destination, I have downloaded thousands of songs for the trip, somehow Spotify has logged me out and I cannot log back in as I receive "You are currently set to offline" - is the...

  • Casual Listener
  • Hi all, I am traveling internationally for a few weeks currently at my destination, I have downloaded thousands of songs for the trip, somehow Spotify has logged me out and I cannot log back in as I ...
  • Tom
  • Community Legend
  • 2875 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 2875 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can not login abroad, what can I do?

It shows I can only use 14 days abroad. What can I do next? Thanks!

  • Newbie
  • It shows I can only use 14 days abroad. What can I do next? Thanks!
  • SergioDavid
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in

hello spotify i have my premium account locked to my facebook but if i want to login it says it dont have connection with facebook and error 1003 how is this possible greetingdennis sarton

  • Newbie
  • hello spotify i have my premium account locked to my facebook but if i want to login it says it dont have connection with facebook and error 1003 how is this possible greeting dennis sarton
  • SergioDavid
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

No members in my family

When I look i my settings i can see no members of my family. I no i have 4 members and i whant to edit the list. ?? Regards Stig

  • Newbie
  • When I look i my settings i can see no members of my family. I no i have 4 members and i whant to edit the list.  ??   Regards Stig  
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

acount pay date

how to change when spotify takes the money out of my account I need it taken out on the first

  • Newbie
  • how to change when spotify takes the money out of my account I need it taken out on the first
  • 172 Views
  • 0 replies
  • 1 likes
  • 172 Views
  • 0 replies
  • 1 likes

Song uploaded to Spotify is under the wrong artist

My band has uploaded our first single to spotify but for some reason it has been listed under the wrong band with the same name. Would it be possible for a new artist page to be created with our song on it so we are not easily confused. I've noticed ...

  • Newbie
  • My band has uploaded our first single to spotify but for some reason it has been listed under the wrong band with the same name. Would it be possible for a new artist page to be created with our song...
  • Worship
  • Casual Listener
  • 677 Views
  • 3 replies
  • 0 likes
  • 677 Views
  • 3 replies
  • 0 likes

Charged for premium

Hi, I was just charged for premium when I should have been charged the student rate as I have been a full-time student for the past few years. I am trying to determine why this changed as I have been charged $5.40 on Nov 3. Then this month I was char...

  • Casual Listener
  • Hi, I was just charged for premium when I should have been charged the student rate as I have been a full-time student for the past few years. I am trying to determine why this changed as I have...
  • hellrazoromega
  • Casual Listener
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Can't log in in foreign country

I am in South Korea and got logged out of my account after two weeks of being here, when I try to log in I keep getting a message saying that Ican only use Spotify for 14 days if I am out of my country. What can I do?

  • Newbie
  • I am in South Korea and got logged out of my account after two weeks of being here, when I try to log in I keep getting a message saying that I can only use Spotify for 14 days if I am out of my cou...
  • jmonty777
  • Newbie
  • 247 Views
  • 1 replies
  • 0 likes
  • Login
  • 247 Views
  • 1 replies
  • 0 likes

No puedo pagar premium con PAYPAL

Llevo dos semanas intentando hacer pago por medio de paypal para adquirir spotify premiun

  • Newbie
  • Llevo dos semanas intentando hacer pago por medio de paypal para adquirir spotify premiun 
  • 728 Views
  • 0 replies
  • 1 likes
  • Premium
  • 728 Views
  • 0 replies
  • 1 likes

Solved!! Wrong artists' page

Hello, My music I uploaded via Distrokid is showing on another artists' page.I can even see all his stats related to his songs. I already started a separation request some time ago but this problem is still ongoing. can you please help me out? thanks...

  • Casual Listener
  • Hello,    My music I uploaded via Distrokid is showing on another artists' page. I can even see all his stats related to his songs.   I already started a separation request some t...
  • Maxim
  • Spotify Star
  • 619 Views
  • 3 replies
  • 0 likes
  • Account
  • 619 Views
  • 3 replies
  • 0 likes

Pay once listen all year

Hi guys I just changed my subscription from monthly to pay once listen all year option. But I just realised that I already for December I paid the monthly already how des this goes will I get a refund of the yearly option will start from next year Ja...

  • Newbie
  • Hi guys I just changed my subscription from monthly to pay once listen all year option. But I just realised that I already for December I paid the monthly already how des this goes will I get a refun...
  • 643 Views
  • 0 replies
  • 0 likes
  • 643 Views
  • 0 replies
  • 0 likes

Premium to Family

Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscription ? And also what will happen if that person is no l...

  • Newbie
  • Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscri...
  • 145 Views
  • 0 replies
  • 0 likes
  • Account
  • 145 Views
  • 0 replies
  • 0 likes

Where are my playlists???!!!

I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!! Does anyone knows if the free Spotify "erase" your playlists if you don't use Spotify for ...

  • Newbie
  • I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!!  Does anyone knows if the free Sp...
  • 165 Views
  • 0 replies
  • 0 likes
  • Account
  • 165 Views
  • 0 replies
  • 0 likes

Plano familiar

Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem "ops algo deu errado". Eu nao sei se eu cadastrei meu...

  • Newbie
  • Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem&...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

update payment method failed

Um, of course it fails! What kind of idiots don't ask for the name on your credit card. So my new card has a different first name since my bank decided to just use an initial for all first names. But when I go to enter the new payment method nowhere ...

  • Casual Listener
  • Um, of course it fails!  What kind of idiots don't ask for the name on your credit card.  So my new card has a different first name since my bank decided to just use an initial for all firs...
  • 204 Views
  • 0 replies
  • 0 likes
  • Account
  • 204 Views
  • 0 replies
  • 0 likes