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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77020 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95257 Views
9 replies
2 likes
Hi guys I just changed my subscription from monthly to pay once listen all year option. But I just realised that I already for December I paid the monthly already how des this goes will I get a refund of the yearly option will start from next year Ja...
Hi guys I just changed my subscription from monthly to pay once listen all year option. But I just realised that I already for December I paid the monthly already how des this goes will I get a refun...
705 Views
0 replies
0 likes
Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscription ? And also what will happen if that person is no l...
Hello I have been wodering what happens when you upgrade premuim account to family member account. Is he/she still get charged for the premium account or spotify automatically cancel the subscri...
199 Views
0 replies
0 likes
I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!! Does anyone knows if the free Spotify "erase" your playlists if you don't use Spotify for ...
I was out from my country for a month so I just re-opened spotify after more than one month and ... surprise (!!!) ... I couldn't find my playlists anymore!!!! Does anyone knows if the free Sp...
216 Views
0 replies
0 likes
Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem "ops algo deu errado". Eu nao sei se eu cadastrei meu...
Ola tudo bem? Meu marido nao consegue alterar o plano dele para o plano familiar. Eu ja mandei o convite para o email e alterei minha conta para o plano familiar corretamente. O site da a mensagem&...
255 Views
0 replies
0 likes
Um, of course it fails! What kind of idiots don't ask for the name on your credit card. So my new card has a different first name since my bank decided to just use an initial for all first names. But when I go to enter the new payment method nowhere ...
Um, of course it fails! What kind of idiots don't ask for the name on your credit card. So my new card has a different first name since my bank decided to just use an initial for all firs...
279 Views
0 replies
0 likes
I've had Spotify Premium for a while now and it's been fine. Recently my card expired so obviously my paymens were unable to go through. I tried to update my card details but each time I enter all my new card info it just gives me a message saying "u...
I've had Spotify Premium for a while now and it's been fine. Recently my card expired so obviously my paymens were unable to go through. I tried to update my card details but each time I enter all my...
Casual Listener
1622 Views
7 replies
0 likes
I've forgotten my Spotify password and I believe my account is linked to an old email account I can't access. Therefore cannot reset my password. What is the best solution to this? Thanks, Daniel
I've forgotten my Spotify password and I believe my account is linked to an old email account I can't access. Therefore cannot reset my password. What is the best solution to this? Thanks, &n...
394 Views
0 replies
0 likes
Hey There, last Week there went something wrong with my account, suddenly all my Family Members were gone and it seems like all my liked songs disappeared and there are only some Songs left which i never added in my list.All the current Songs there w...
Hey There, last Week there went something wrong with my account, suddenly all my Family Members were gone and it seems like all my liked songs disappeared and there are only some Songs ...
589 Views
0 replies
0 likes
My main spotify account is frozen. It's stuck on a track that is 2:17s long but according to the counter 2491:50s (this was yesterday), it just keeps on counting as though it's playing, nothing is playing. I've tried logging out, clicking on another ...
My main spotify account is frozen. It's stuck on a track that is 2:17s long but according to the counter 2491:50s (this was yesterday), it just keeps on counting as though it's playing, nothing is pl...
267 Views
0 replies
0 likes
Sono abbonato a Spotify Premium con un abbonamento mensile regolare. Essendo studente Universtario ho diritto allo sconto studenti. Chiedo se fosse possibile usufruirne senza dover creare un nuovo account e se si, come svolgere il procedimento.Grazie...
Sono abbonato a Spotify Premium con un abbonamento mensile regolare. Essendo studente Universtario ho diritto allo sconto studenti. Chiedo se fosse possibile usufruirne senza dover creare un nuovo ac...
215 Views
0 replies
0 likes
Hi, I get an error message when trying to activate the 9 kr./month offer : https://www.spotify.com/se/purchase/panel/?utm_source=twitter_se_affinity_na_subs&utm_medium=paidsocial&utm_campaign=2017q4_global_se_premiumbusiness_holiday_intro+92242&intro...
Hi, I get an error message when trying to activate the 9 kr./month offer : https://www.spotify.com/se/purchase/panel/?utm_source=twitter_se_affinity_na_subs&utm_medium=paidsocia...
253 Views
0 replies
0 likes
Hi, tried to login, but system does not allow me to login. When I try to change my password by clicking the link in the email, the system complaints that the link has already been used. I did this a number of times, sending myself 5 password reset em...
Hi, tried to login, but system does not allow me to login. When I try to change my password by clicking the link in the email, the system complaints that the link has already been used. &nb...
236 Views
0 replies
0 likes
Hi, As a vivid user of your Discover Weekly feature I have noticed I'm getting some/more and more unwanted finnish pop-songs in my list.Now, I have probably at some stage listened to some Finnish band, but, since I am now mostly using the Discover We...
Hi, As a vivid user of your Discover Weekly feature I have noticed I'm getting some/more and more unwanted finnish pop-songs in my list. Now, I have probably at some stage listened to s...
204 Views
0 replies
0 likes
Hey, I can't seem to log in to the webplayer. When I try, I just get redirected to the login page. I know I'm filling in my email address+pw correctly, because if I fill it in incorrectly I get an error message that I've done so. I've logged onto the...
Hey, I can't seem to log in to the webplayer. When I try, I just get redirected to the login page. I know I'm filling in my email address+pw correctly, because if I fill it in incorrectly I get an er...
211 Views
0 replies
0 likes
Hola, Tengo spotify premiun en el Reino Unido pero ahora vivo en Espana y quiero que me lo cobren en mi cuengta espanola .Podriais decirme si simplemente se puede transferir o tengo que cancelar la suscripcion en UK y hacer una nueva en Esapna ? Si e...
Hola, Tengo spotify premiun en el Reino Unido pero ahora vivo en Espana y quiero que me lo cobren en mi cuengta espanola . Podriais decirme si simplemente se puede transferir o tengo que cancelar ...
408 Views
0 replies
0 likes
Hi therei think I have two accounts with spotifyhow can I stop the premium & continue with the family?
Hi there i think I have two accounts with spotify how can I stop the premium & continue with the family?
241 Views
0 replies
0 likes
it turns out that my spotify account is the same as Facebook's, what happened is that today I bought premium in it and try to link it with my ps4 account, the problem arises on the basis that it does not let me login because it says that this account...
it turns out that my spotify account is the same as Facebook's, what happened is that today I bought premium in it and try to link it with my ps4 account, the problem arises on the basis that it does...
216 Views
0 replies
0 likes
Can somebody please help me with this?I've searched all over this website and can not find a support email or phone number. I cancelled my subscription to spotify months ago and just realized I'm still being charged for premium membership.I know for ...
Can somebody please help me with this? I've searched all over this website and can not find a support email or phone number. I cancelled my subscription to spotify months ago and just reali...
Newbie
418 Views
2 replies
0 likes
I am getting charged twice per month but only have one premium account. I have NO idea what account else they are charging me for?!
I am getting charged twice per month but only have one premium account. I have NO idea what account else they are charging me for?!
Casual Listener
251 Views
1 replies
0 likes
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Casual Listener
590 Views
2 replies
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