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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290192 Views

529 replies

34 likes

Account
Free
  • 290192 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13654 Views

6 replies

11 likes

Security
  • 13654 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540851 Views

990 replies

114 likes

Account
  • 540851 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129632 Views

74 replies

12 likes

Account
Login
Premium
  • 129632 Views
  • 74 replies
  • 12 likes

Superuser Contribution Free Spotify.

I opened a free account with Spotify. It claims that I can listen to any and all of the music on its site. However, each time I selected a genre and tried to shuffle the songs I got the message that that particular song is not available. This turned ...

Casual Listener

I opened a free account with Spotify.  It claims that I can listen to any and all of the music on its site.  However, each time I selected a genre and tried to shuffle the songs I got the m...

SergioDavid

Roadie

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password error code

I keep trying to reset my password and everyone I type a new one in it’s says the “CSRF” token is invalid. **bleep** does that even mean? I can’t login to actually get an customer support from an app I use daily and can’t sign up for the promotions t...

Newbie

I keep trying to reset my password and everyone I type a new one in it’s says the “CSRF” token is invalid. **bleep** does that even mean? I can’t login to actually get an customer support from an app...

SergioDavid

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Hk subscription

Hi I live and work in hk and have hk credit cards but I am currently in Australia on holiday and trying to sign up for the hk premium promotion but it is automatically selecting Australia for me and it won't let me change it...I assume it is because ...

Newbie

Hi I live and work in hk and have hk credit cards but I am currently in Australia on holiday and trying to sign up for the hk premium promotion but it is automatically selecting Australia for me and ...

Skyline1314

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Email change

Hey, years ago I made an account connected to my Facebook and then never used it and a while after I made a new account with a different email and didn’t connect it to my Facebook. I now want to use my email on my old account for my new one but it wo...

Newbie

Hey, years ago I made an account connected to my Facebook and then never used it and a while after I made a new account with a different email and didn’t connect it to my Facebook. I now want to use ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

comment imprimer ma facture SVP ?

Bonjour,j'essaie en vain d'imprimer ma factureComment faire merci à la communauty

Newbie

Bonjour, j'essaie en vain d'imprimer ma facture Comment faire merci à la communauty

Lapin1

Newbie

8539 Views

2 replies

1 likes

Other
  • 8539 Views
  • 2 replies
  • 1 likes

Incorrect top ten

I don't think I've ever once opted to listen to Shape of You by Ed Sheeran and yet, I find it in the top 10 in my 2017 rewind. My question to you is... Am I being set up, and if so, why? Does Ed need the fake extra clicks and does spotify think I won...

Newbie

I don't think I've ever once opted to listen to Shape of You by Ed Sheeran and yet, I find it in the top 10 in my 2017 rewind.   My question to you is... Am I being set up, and if so, why? Doe...

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Incorrect payment charge

Dear Spotify, I contacted you on 20/9/17 as I found premium payments had been taken from my credit card without my knowledge (I hadn't knowingly signed up nor had I been using the account). I spoke with Philip A via online chat who kindly agreed to r...

Newbie

Dear Spotify,   I contacted you on 20/9/17 as I found premium payments had been taken from my credit card without my knowledge (I hadn't knowingly signed up nor had I been using the accou...

324 Views

0 replies

0 likes

Account
Premium
  • 324 Views
  • 0 replies
  • 0 likes

Payment Issue

I am a free user and only ha e one account but my debit card has been charged so it has to be linked to someone else's account.

Newbie

I am a free user and only ha e one account but my debit card has been charged so it has to be linked to someone else's account. 

267 Views

0 replies

0 likes

Account
Free
Security
Subscription
  • 267 Views
  • 0 replies
  • 0 likes

Not being able to login my account

Okay, hello there I actually have a problem with logging in my account. Not to lie, i used a vpn to make an account, since my friend said that it is so cool. Later on i closed my vpn and it worked perfectly. Then it stopped. Tried to login my account...

Visitor

Okay, hello there I actually have a problem with logging in my account. Not to lie, i used a vpn to make an account, since my friend said that it is so cool. Later on i closed my vpn and it worked pe...

248 Views

0 replies

0 likes

Account
Login
  • 248 Views
  • 0 replies
  • 0 likes

Merge an uploaded album into Artist Profile

Hey guys, I recently uploaded an album via online distributor.Everything is alright, artist and album name are ok.The only exeption is that a new artist profile has been created instead than merging the new album into the existing one. Who should I c...

Roadie

Hey guys, I recently uploaded an album via online distributor. Everything is alright, artist and album name are ok. The only exeption is that a new artist profile has been created instead than merg...

381 Views

0 replies

0 likes

Subscription
  • 381 Views
  • 0 replies
  • 0 likes

Fresh start Spotify account?

How do I start my spotify account over and make it seem like spotify has no idea what music I like?My friend had been listening to my account on my computer and there is music/artist in my Discovery weekly and New music i might like that are competel...

Newbie

How do I start my spotify account over and make it seem like spotify has no idea what music I like? My friend had been listening to my account on my computer and there is music/artist in my Discover...

Maxim

Spotify Star

1579 Views

1 replies

0 likes

  • 1579 Views
  • 1 replies
  • 0 likes

Solved!! Switching from Premium to Free-Keep playlists and songs?

I need to switch from Premium to Free for a couple of months. Will all of my music and playlists still be there when I get Premium back again?

Newbie

I need to switch from Premium to Free for a couple of months. Will all of my music and playlists still be there when I get Premium back again?

Maxim

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

livelikelarry

So Im a artist and i recently did a song with someone else . They got it onto spotify and randomly create a profile with me name . So Im thinking it does it by default and all I had to do was make an account with the same username it would give me my...

Newbie

So Im a artist and i recently did a song with someone else . They got it onto spotify and randomly create a profile with me name . So Im thinking it does it by default and all I had to do was make an...

Maxim

Spotify Star

274 Views

1 replies

0 likes

Other
  • 274 Views
  • 1 replies
  • 0 likes

Why isn't there mixtapes :(

Spotify is amazing. It's just doesn't have one thing; mixtapes. I love rap and some mixtapes are amazing and better than some actual albums and I'm disappointed spotify doesn't have them. So please please PLEASE add them like Sorry 4 the wait or dedi...

Visitor

Spotify is amazing. It's just doesn't have one thing; mixtapes. I love rap and some mixtapes are amazing and better than some actual albums and I'm disappointed spotify doesn't have them. So please ...

svwela

Casual Listener

10053 Views

12 replies

12 likes

  • 10053 Views
  • 12 replies
  • 12 likes

Cant logg inn

OK so yesterday i was trying to logg into my account to listen to my playlists, then i discovered that i couldnt logg inn... i tried many different ways and so on. and appereantly my email that i use on my spotify didnt exsist. I know that it was tha...

Newbie

OK so yesterday i was trying to logg into my account to listen to my playlists, then i discovered that i couldnt logg inn... i tried many different ways and so on. and appereantly my email that i use...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Post code is not accepted

I cannot get premium beause the system doen not accept the postal code. I tried several times but it didnt work

Newbie

I cannot get premium beause the system doen not accept the postal code. I tried several times but it didnt work

180 Views

0 replies

0 likes

  • 180 Views
  • 0 replies
  • 0 likes

PAYMENT FAILED ??!!! WHY CAN'T I SUBSCRIBE TO 3 MONTHS OF PREMIUM OR 1 MONTH OF PREMIUM ??????

PLEASE HELP ME !!! I CALLED THE BANK A FEW TIMES AND THEY SAID MY CARD IS ALL FINE AND TRIED USING MY MOM'S CARD AND STILL PAYMENT FAILED ?????!!!! I CANT EVEN PAY AND IS IT JUST ME OR ANYONE ELSE TOO ???? 3 MONTHS OR 1 MONTH OF SUBSCRIPTION FAILED. ...

Newbie

PLEASE HELP ME !!! I CALLED THE BANK A FEW TIMES AND THEY SAID MY CARD IS ALL FINE AND TRIED USING MY MOM'S CARD AND STILL PAYMENT FAILED ?????!!!! I CANT EVEN PAY AND IS IT JUST ME OR ANYONE ELSE TO...

372 Views

0 replies

0 likes

Premium
Subscription
  • 372 Views
  • 0 replies
  • 0 likes

How to give Spotify Premium as a gift to a friend in an unlisted country? Can it be an extension of

App won't download.Hi There, I'm Canadian and I was recently in Bangladesh which does not currently have Spotify. When I was there, it worked fine on my phone. I have a friend there that I would like to give Spotify Premium as a gift. I set up the ac...

Newbie

App won't download. Hi There,   I'm Canadian and I was recently in Bangladesh which does not currently have Spotify.  When I was there, it worked fine on my phone.  I have a friend ...

Kizia

Newbie

922 Views

2 replies

0 likes

Account
Premium
Subscription
  • 922 Views
  • 2 replies
  • 0 likes

Deleted my facebook

I deleted my Facebook account connected to spotify and I can't log back in but I'm still being charged for my premium account

Newbie

I deleted my Facebook account connected to spotify and I can't log back in but I'm still being charged for my premium account 

claudiasabrinaa

Newbie

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

New account

Im currently on an account with my ex using her email but i pay for it. Is there any way for me to start a new account and keep the music i already ave downloaded?

Newbie

Im currently on an account with my ex using her email but i pay for it. Is there any way for me to start a new account and keep the music i already ave downloaded?

180 Views

0 replies

0 likes

Account
  • 180 Views
  • 0 replies
  • 0 likes