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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84018 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660098 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741979 Views
18 replies
29 likes
I accidentally asked for a chargeback for spotify premium account. I meant to simply cancel my subscription but now my account is disabled. How do I get my free spotify account back? Please help.
I accidentally asked for a chargeback for spotify premium account. I meant to simply cancel my subscription but now my account is disabled. How do I get my free spotify account back? Please help.
Spotify Star
206 Views
1 replies
0 likes
Hi,Someone created an account with my own email in a different country.I have access to the account with all the details including his "premium" access and already reinitialize the password.What can I do to be ableto create "my" account with my own e...
Hi, Someone created an account with my own email in a different country. I have access to the account with all the details including his "premium" access and already reinitialize the password. Wha...
178 Views
0 replies
0 likes
I made an account 8 months ago and haven’t used it since. I now do not know the password , username or email I used for this account and I’ve been getting charged $9.99 for the past 8 months when my account was on free Spotify. How do I find my accou...
I made an account 8 months ago and haven’t used it since. I now do not know the password , username or email I used for this account and I’ve been getting charged $9.99 for the past 8 months wh...
227 Views
0 replies
0 likes
Hello there, I found an article that stated how to do this but unfortunately the link on the website was no longer there. I moved from the US to brazil and I was hopping to change my my family plan to Brazil. A) Will I be able to pay in Brazilian Rea...
Hello there, I found an article that stated how to do this but unfortunately the link on the website was no longer there. I moved from the US to brazil and I was hopping to change my my fami...
193 Views
0 replies
0 likes
Hi, My wife and i have premium for family subscriptions.2 days ago my wife's iPhone and other Spotify connected devices suddenly loged out.She tried to log in again but failed.She has her username and password (and i know that they are correct) but s...
Hi, My wife and i have premium for family subscriptions. 2 days ago my wife's iPhone and other Spotify connected devices suddenly loged out. She tried to log in again but fail...
173 Views
0 replies
0 likes
Hallo,Hatte diese Meldung gestern ein Mal und mein Spotify hat sich pausiert, Als ich wieder auf Play gedrückt habe ging alles wieder. Kann das ein Fehler gewesen sein oder wurde ich gehackt?
Hallo, Hatte diese Meldung gestern ein Mal und mein Spotify hat sich pausiert, Als ich wieder auf Play gedrückt habe ging alles wieder. Kann das ein Fehler gewesen sein oder wurde ich gehackt?
Spotify Star
3010 Views
3 replies
0 likes
Hello, I have a problem with login in because i forgot my password and i have an premium account, the password of my email was the same password as the password of my spotify account. So every month I pay for my account but I can't use it. What can I...
Hello, I have a problem with login in because i forgot my password and i have an premium account, the password of my email was the same password as the password of my spotify account. So eve...
166 Views
0 replies
0 likes
Hi all,Just sent a letter to Spotify support, but I thought I would share my story here as well, as I'm pretty worried now.Some unknown smartphone was using my account, for a few weeks now probably, but I only noticed it yesterday, when it 'logged in...
Hi all, Just sent a letter to Spotify support, but I thought I would share my story here as well, as I'm pretty worried now. Some unknown smartphone was using my account, for a few weeks now pr...
Music Fan
1030 Views
3 replies
0 likes
I registered with Spotify yesterday, and could listen to it, no problem. But since then, I can listen to it on my Google Home Mini, but I can't log on with the app, neither on my phone or my tablet. I enter my email and password, and it tells me that...
I registered with Spotify yesterday, and could listen to it, no problem. But since then, I can listen to it on my Google Home Mini, but I can't log on with the app, neither on my phone or my tab...
Newbie
482 Views
1 replies
0 likes
Zojuist aangemeld bij Spotify en ik heb nu geen toegang tot mijn muziek terwijl er wel: 4,99 is geincasseerd van mijn rekening. Het account werkt niet doordat mijn MBO school: horizon college er niet tussen staat. Iedereen ongeacht op MBO, HBO, of un...
Zojuist aangemeld bij Spotify en ik heb nu geen toegang tot mijn muziek terwijl er wel: 4,99 is geincasseerd van mijn rekening. Het account werkt niet doordat mijn MBO school: horizon...
924 Views
0 replies
1 likes
Hi, How can I know the date I sign up with Spotify? Can we include that as a feature in the Account page?
Hi, How can I know the date I sign up with Spotify? Can we include that as a feature in the Account page?
Roadie
314 Views
1 replies
0 likes
Spotify does not work. All songs are unavailable and unplayable except with shuffle play. I can't skip through parts of a song. I was able to play music (not on shuffle) only when I was on my free trial. After that, Spotify went back to not working. ...
Spotify does not work. All songs are unavailable and unplayable except with shuffle play. I can't skip through parts of a song. I was able to play music (not on shuffle) only when I was on my ...
Newbie
884 Views
2 replies
0 likes
I have repeatedly attempted to add my Starbucks Partner discount to my Spotify account but I keep getting the error message bellow or something highly similar. I’ve read multiple other threads where this is happening to other Partners. Please fix as ...
I have repeatedly attempted to add my Starbucks Partner discount to my Spotify account but I keep getting the error message bellow or something highly similar. I’ve read multiple other threads where ...
Newbie
504 Views
1 replies
0 likes
And now they change my name and email already. My family premium gone. I just paid for it ? What to do ? WTH any security here ? **bleep**I just make new account and wait for support mail. No chat now. That hacker device name LOSTA or smthing.
And now they change my name and email already. My family premium gone. I just paid for it ? What to do ? WTH any security here ? **bleep** I just make new account and wait for support mail. No cha...
209 Views
0 replies
0 likes
I'm trying to reach someone at spotift about my account. How do i do that.
I'm trying to reach someone at spotift about my account. How do i do that.
160 Views
0 replies
0 likes
I recently tried to set up a family account with my mom but she doesn't have a facebook and so I used my facebook to let her access my playlists but now I can't login to my account and modify my playlists. I don't remember the original account inform...
I recently tried to set up a family account with my mom but she doesn't have a facebook and so I used my facebook to let her access my playlists but now I can't login to my account and modify my play...
239 Views
0 replies
0 likes
I opened a spotify account while on vacation in Mexico, now the app makes all my suggestions as latin music, settings will not allow me to change country to USA!? Keeps saying "form expired"
I opened a spotify account while on vacation in Mexico, now the app makes all my suggestions as latin music, settings will not allow me to change country to USA!? Keeps saying "form expired"
175 Views
0 replies
0 likes
I created my account in Hong Kong but now I'm living in the US but in the profile it still says Hong Kong and won't change. I updated my credit card info to a US one and when it asked "Change to USA" I said yes.
I created my account in Hong Kong but now I'm living in the US but in the profile it still says Hong Kong and won't change. I updated my credit card info to a US one and when it asked "Change to USA"...
180 Views
0 replies
0 likes
So I was fine earlier today but out of no where my spotify got logged out and Everytime I try to log back with my facebook it says my username or password are incorrect. But How?! My Facebook is logged in right!
So I was fine earlier today but out of no where my spotify got logged out and Everytime I try to log back with my facebook it says my username or password are incorrect. But How?! My Facebook is logg...
Spotify Star
538 Views
1 replies
0 likes
When I open playlist and press 'play' it starts with track 1...then plays them in order. If I lchange ta another album or playlist but then return to first one again...It will start at track 1 again. Is there any way of resuming a playlist from where...
When I open playlist and press 'play' it starts with track 1...then plays them in order. If I lchange ta another album or playlist but then return to first one again...It will sta...
326 Views
0 replies
0 likes
