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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481457 Views
  • 979 replies
  • 111 likes
  • Account
  • 481457 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210800 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210800 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120836 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120836 Views
  • 72 replies
  • 12 likes

3 Algo no ha ido como debia Por favor prueba de nuevo

Buenas cuando ingreso mis datos para el plan familiar me da este error ..... 3 - ¡Vaya! Algo no ha ido como debia. Por favor, prueba de nuevo. Que puedo hacer?? Gracias!

  • Newbie
  • Buenas   cuando ingreso mis datos para el plan familiar me da este error .....    3 - ¡Vaya! Algo no ha ido como debia. Por favor, prueba de nuevo.   Que puedo hacer?? &nbs...
  • 934 Views
  • 0 replies
  • 0 likes
  • 934 Views
  • 0 replies
  • 0 likes

Windows account (desktop) how to access from smart TV ?

THE PROBLEMI have a Spotify account on my Windows desktop PC, which I also want to access on my smart TV.How do I proceed ?Additional infoI bought a “smart” Samsung TV. At startup I see a banner with the installed Apps at bottom of screen. Spotify ap...

  • Casual Listener
  • THE PROBLEM I have a Spotify account on my Windows desktop PC, which I also want to access on my smart TV. How do I proceed ? Additional info I bought a “smart” Samsung TV. At startup I see a ban...
  • 200 Views
  • 0 replies
  • 0 likes
  • Account
  • 200 Views
  • 0 replies
  • 0 likes

Artist playlists

Hello! I've just set up Reno & Rome artist page, but I can't seem to create a playlist without having to do it on my personal account first. The issue with this is that when you go onto the playlist it says that its by Jobie1993 (my personal account)...

  • Casual Listener
  • Hello!   I've just set up Reno & Rome artist page, but I can't seem to create a playlist without having to do it on my personal account first. The issue with this is that when you go onto ...
  • Jobie1993
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Got money in my card and still keep getting the message saying i havent payed yet

For some dumb reason you guys dont have a very good contact system, anyways, because i must have signed up on a Friday i get changed every time on friday when i have scheduled transfers to other back accounts that the day before and i keep this bank ...

  • Newbie
  • For some dumb reason you guys dont have a very good contact system, anyways, because i must have signed up on a Friday i get changed every time on friday when i have scheduled transfers to other back...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Charged twice in a month

Hi, I have been charged twice this month. I checked my subsciptions and receipts page and can see only one payment there but my bank account has 2. Please can you check and refund?Thanks

  • Casual Listener
  • Hi, I have been charged twice this month. I checked my subsciptions and receipts page and can see only one payment there but my bank account has 2. Please can  you check and refund? Thanks
  • KKhemka
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Solved!! I moved to another country and I can't cancel my account

I moved from Brazil to Portugal. I can't reach my Brazilian account to cancel the registration (which I am still paying) and I can't use it here either.

  • Newbie
  • I moved from Brazil to Portugal. I can't reach my Brazilian account to cancel the registration (which I am still paying) and I can't use it here either.  
  • Bittencourt
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

yanlış e-posta

Spotify hesabıma mobil uygulamadan girerken "asli_kamali_2010@hotmail.com" e-postamı kullanarak giriyorum. Fakat hesap görünümünde "aslimamali.9924@gmail.com" e-postası görünüyor ve bu geçerli bir e-poste değil. Bunu değiştirmek için mobilden girdiği...

  • Newbie
  • Spotify hesabıma mobil uygulamadan girerken "asli_kamali_2010@hotmail.com" e-postamı kullanarak giriyorum. Fakat hesap görünümünde "aslimamali.9924@gmail.com" e-postası görünüyor ve bu geçerli bir e-...
  • thetalhacu
  • Casual Listener
  • 988 Views
  • 1 replies
  • 0 likes
  • 988 Views
  • 1 replies
  • 0 likes

Impossible de se connecter à l'étranger même après avoir changer le pays dans mon profil

Bonjour,Utilisatrice de spotify depuis quelques mois en métropole avec un immense plaisir, je n'arrive plus à me connecter sur mon compte depuis 3 jours.Je suis actuellement à Panama et j'ai utilisé spotify avec succès pendant plusieurs semaines. mai...

  • Newbie
  • Bonjour, Utilisatrice de spotify depuis quelques mois en métropole avec un immense plaisir, je n'arrive plus à me connecter sur mon compte depuis 3 jours. Je suis actuellement à Panama et j'ai util...
  • leahv01
  • Newbie
  • 1956 Views
  • 4 replies
  • 0 likes
  • 1956 Views
  • 4 replies
  • 0 likes

Esqueci meu usuario / e-mail do spotyfi e ja tentei de tudo, porem nao lembro!

Criei um novo no spotify, com a finalidade de usar o 1 mes gratis, porem acabei esquecendo o mesmo, quando vencer o mes gratis, como irei fazer para cancelar?

  • Newbie
  • Criei um novo no spotify, com a finalidade de usar o 1 mes gratis, porem acabei esquecendo o mesmo, quando vencer o mes gratis, como irei fazer para cancelar?
  • Bittencourt
  • Spotify Star
  • 14099 Views
  • 1 replies
  • 0 likes
  • 14099 Views
  • 1 replies
  • 0 likes

Account messed up!

Hi guys, so Spotify has changed my username from Esme to a random selection of numbers, I can no longer login with my assigned email address and it cancelled my subscription, then sent me here when I asked for help?? So confused/annoyed! Any help? Re...

  • Newbie
  • Hi guys, so Spotify has changed my username from Esme to a random selection of numbers, I can no longer login with my assigned email address and it cancelled my subscription, then sent me here when I...
  • jsannn
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Unrequested upgrade to Spotify Family and lost music

On Nov 21st I suddenly got an email: "Welkom bij Premium for Family" without me having requested an upgrade. The next day I downgraded back to Premium and it seems I won't be charged for the Family subscription (as far as I can tell currently). Howev...

  • Casual Listener
  • On Nov 21st I suddenly got an email: "Welkom bij Premium for Family" without me having requested an upgrade. The next day I downgraded back to Premium and it seems I won't be charged for the Family s...
  • cvanweelden
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
  • 356 Views
  • 1 replies
  • 0 likes

Premium Paused - Your last payment didn't work

I am a paying customer for some time now, I suddenly the payment didn't work.I tried to reenter card numbers, but did not work.Date OK, cardnumber OK and there is money on tha card.Im throwing a party tomorow and do not know what to do.Piratebay work...

  • Regular
  • I am a paying customer for some time now, I suddenly the payment didn't work. I tried to reenter card numbers, but did not work. Date OK, cardnumber OK and there is money on tha card. Im throwing ...
  • mervsss
  • Newbie
  • 5122 Views
  • 8 replies
  • 1 likes
  • Premium
  • 5122 Views
  • 8 replies
  • 1 likes

Spotify in a coutry where spotify not is availible

I am on may way on a long vacation in Thailand and Vietnam. Will i be able to use spotify in those countrys? As I understand that Vietnam not offers spotify.

  • Newbie
  • I am on may way on a long vacation in Thailand and Vietnam. Will i be able to use spotify in those countrys? As I understand that Vietnam not offers spotify.
  • IguanaSetup
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Danish student account

Hi. I changed my subscription to the student option, but I was still charged 99kr. (the danish fee for standard premium). I was already approved a month ago, so I don't know why am I charged the standard fee instead of the student fee of 49kr.?Best r...

  • Newbie
  • Hi. I changed my subscription to the student option, but I was still charged 99kr. (the danish fee for standard premium). I was already approved a month ago, so I don't know why am I charged the stan...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Spotify for Albanian community?!!

Well the title is pretty self-explenatory...Why isn't Spotify available for Albanian people?There is no need for you to translate the app in our languge or to upload Albanian songs to Spotify we merly ask you to enable the app for the Albanian Commun...

  • Newbie
  • Well the title is pretty self-explenatory...Why isn't Spotify available for Albanian people? There is no need for you to translate the app in our languge or to upload Albanian songs to Spotify we me...
  • Maxim
  • Spotify Star
  • 2097 Views
  • 3 replies
  • 2 likes
  • Account
    Free
    Login
    Subscription
    Unlimited
  • 2097 Views
  • 3 replies
  • 2 likes

Forcefully logged out, can't log into account?

I have a family plan account and found that, today, I was forcefully logged out of my account and cannot log back in. I've attempted to send a password reset to my email, but it never arrived. Is this a common problem? Should I be worried my account ...

  • Newbie
  • I have a family plan account and found that, today, I was forcefully logged out of my account and cannot log back in. I've attempted to send a password reset to my email, but it never arrived. Is thi...
  • 289 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution No me llegan los correos

Según parece tengo que confirmar mi recidencia para el plan familiar, pero no puedo confirmarla porque no me ha llegado el correo, a otros familiares si les llegó y tengo entendido que si no lo confirmo en un determinado tiempo me sacan del plan fami...

  • Casual Listener
  • Según parece tengo que confirmar mi recidencia para el plan familiar, pero no puedo confirmarla porque no me ha llegado el correo, a otros familiares si les llegó y tengo entendido que si no lo confi...
  • garfiasferd3
  • Newbie
  • 7290 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 7290 Views
  • 2 replies
  • 0 likes

Deleted my facebook, now I can't access my spotify

I deleted my facebook a few months back, and my spotify was still working, but had a very long code as the username instead. Today, I noticed that the spotify app was taking up almost 6 gigs of space on my phone, and I deleted the cache, which signed...

  • Casual Listener
  • I deleted my facebook a few months back,  and my spotify was still working,  but had a very long code as the username instead. Today, I noticed that the spotify app was taking up almost 6 g...
  • Mariekeliebe
  • Casual Listener
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

Change username

Hello. Not sure where to go for help excatly. Everything is so confusing and all over the place. But I would like to update my username immedietly. I dont have a facebook account, I only use my spotify through my email. My name on my profile is shela...

  • Newbie
  • Hello. Not sure where to go for help excatly. Everything is so confusing and all over the place. But I would like to update my username immedietly. I dont have a facebook account, I only use my spoti...
  • sarahsperos
  • Newbie
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes