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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172421 Views
  • 695 replies
  • 57 likes
  • Account
  • 172421 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090702 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090702 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51994 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51994 Views
  • 58 replies
  • 8 likes

Spotify says im entering another address, but its exactly the same...

PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...

  • Visitor
  • Plan Premium Family Country France   Device (iPhone 6 , Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue Hi!   We just got the premium Family pack to...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! I cant loggin because its says i dont have wifi, but i have wifi.

PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...

  • Casual Listener
  • Plan Free Country The netherlands   Device Samsung A50   Operating System Andriod 10.0   My Question or Issue I try to logging on my spotify app. But when i try it, it tell...
  • Billy-J
  • Spotify Star
  • 470 Views
  • 7 replies
  • 0 likes
  • Login
  • 470 Views
  • 7 replies
  • 0 likes

When is Spotify going to add authenticators?

Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too. Like ??? if I'm logging in England and now I'm suddenly in Rus...

  • Visitor
  • Its 2020 and the security for Spotify accounts is absolutely SHOCKING, I've been hacked about 4 times in the past couple of weeks, had playlists added deleted from all over the world too.  Li...
  • yops
  • Visitor
  • 218 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 218 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I can't see my profile

PlanPremiumCountryTurkeyDevice(Xiaomi note 8 pro)Operating System My Question or IssueI cannot enter my profile .

  • Visitor
  • Plan Premium Country Turkey Device (Xiaomi note 8 pro) Operating System     My Question or Issue I cannot enter my profile .
  • Elena
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my current country

PlanFreeCountrySerbiaDevicelaptop (acer)Operating SystemWindows 10 Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two weeks have passed and I couldn't use it anymore so I wanted to change the co...

  • Visitor
  • Plan Free Country Serbia Device laptop (acer) Operating System Windows 10   Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two we...
  • Elena
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with connecting account to Duo subscribtion

Hi,So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down below.PlanPremium DuoCountryPoland My Question or IssueHow c...

  • Newbie
  • Hi, So, i cant Connect my second account to Duo plan after verification  address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down ...
  • Elena
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

can't change any of my personal information on my account

PlanPremiumCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change any of my personal information on my account this happened around the time when I updated my subscription to premium again ho...

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  • Gig Goer
  • Plan Premium Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change any of my personal information on my account...
  • OneByBoo
  • Community Legend
  • 372 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 372 Views
  • 3 replies
  • 0 likes

Solved!! Someone accidentally publishes their songs on my artist account, what i can to do?

My nickname is "yama" and the person who try to publish on my account have the same nickname, is there any, I don’t know, way to reject the publish?In Spotify for Artists i see only this option.

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  • Casual Listener
  • My nickname is "yama" and the person who try to publish on my account have the same nickname, is there any, I don’t know, way to reject the publish? In Spotify for Artists i see only this opti...
  • yamahuyama
  • Casual Listener
  • 883 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 883 Views
  • 4 replies
  • 0 likes

Superuser Contribution Hacked again and again and again

PlanPremiumCountryBrazil My Question or IssueWhy does this app doesn't have 2 factor auth? It's my money on the line we're talking about, I'm Premium for a very long time and every month a pakistan or canadian access my account. Seriously? Don't come...

  • Casual Listener
  • Plan Premium Country Brazil     My Question or Issue Why does this app doesn't have 2 factor auth? It's my money on the line we're talking about, I'm Premium for a very long time and...
  • Ivan
  • Spotify Legend
  • 402 Views
  • 3 replies
  • 1 likes
  • Security
  • 402 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Single account, multiple session

Hi,Will Spotify ever make it possible to have 1 account and being able to play different songs?The only option now is to use "Spotify Connect" that restart the song where you left off last time you played.Now as we are getting more and more IOT devic...

  • Casual Listener
  • Hi, Will Spotify ever make it possible to have 1 account and being able to play different songs? The only option now is to use "Spotify Connect"  that restart the song where you left off last ...
  • Elena
  • Moderator
  • 1709 Views
  • 3 replies
  • 2 likes
  • Account
    Other
    Security
    Subscription
  • 1709 Views
  • 3 replies
  • 2 likes

Artist page problem.

Good afternoon, I´m having issues with my artist page on Spotify, The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN". I need to close "DJ CHAZIN" profile and move all the track from there to " CHAZIN" pr...

  • Visitor
  • Good afternoon,    I´m having issues with my artist page on Spotify,   The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN".   I...
  • Billy-J
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Email hacked and changed and cant log into premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was recently hacked and my original username/email was compromised and changed by ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Billy-J
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 392 Views
  • 1 replies
  • 0 likes

how long can I make my password before it's capped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy old Spotify password used to suck but I have a better password now so my account doesn't g...

  • Gig Goer
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my old ...
  • Billy-J
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Spotify commercials and emails in a different language

PlanFreeCountryUSADeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueA while ago my account was hacked by someone that listened to a bunch of latin music. Since then all of my commercials and emails from Spotify ha...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10   My Question or Issue A while ago my account was hacked by someone that listened to a ...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 226 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify app...
  • Katie七
  • Casual Listener
  • 6142 Views
  • 5 replies
  • 0 likes
  • Account
  • 6142 Views
  • 5 replies
  • 0 likes

I lost access to my premium account

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemWindows 10 My Question or IssueI have a premium account that I do not remember the password or email address for. I would like access to this account again since I am being charged for it. I...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Windows 10   My Question or Issue I have a premium account that I do not remember the password or email addre...
  • TreyAnastasio
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgrade Premium (with free trial) to Premium Family

I just signed up for a Premium account through a promotion the includes 6 months free. I am trying to upgrade to Premium Family. I expected the trial to carry over. Would understand if it's prorated. But, since they are both called "Premium" and the ...

  • Casual Listener
  • I just signed up for a Premium account through a promotion the includes 6 months free.  I am trying to upgrade to Premium Family.  I expected the trial to carry over.  Would understand...
  • Mihail
  • Spotify Legend
  • 2006 Views
  • 7 replies
  • 0 likes
  • Premium
  • 2006 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Randomly Playing Songs

PlanPremium DeviceiPhone 6 & Desktop Operating SystemWindows 10 My Question or IssueWhen listening to songs on Spotify often the song will completely cut out and begin playing a 'random' song. When these random songs play they are always from very sm...

  • Casual Listener
  • Plan Premium   Device iPhone 6 & Desktop   Operating System Windows 10   My Question or Issue When listening to songs on Spotify often the song will completely cut out an...
  • Elena
  • Moderator
  • 2176 Views
  • 10 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
  • 2176 Views
  • 10 replies
  • 1 likes

I want to close my free account but I am not receiving the account closure email.

I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well.All the email services seem to be working fine but I am not receiving the account closure email. I have tried multiple times and waited...

  • Visitor
  • I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well. All the email services seem to be working fine but I am not receiving the accoun...
  • Maxim
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • Free
  • 308 Views
  • 3 replies
  • 0 likes

Re: How to create an new idea?

Agree.Where is it?Did you find it?

  • Casual Listener
  • Agree. Where is it? Did you find it?
  • Billy-J
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Env: prod