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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80426 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653865 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734327 Views
18 replies
29 likes
I have this problem too. How can I change my username without having to create a new account? I ask because this account has the email I want to use. Thanks,Mitchell
I have this problem too. How can I change my username without having to create a new account? I ask because this account has the email I want to use. Thanks, Mitchell
Regular
456 Views
4 replies
0 likes
Hi everyone Please help!!!! I have been a sporify customer with vodaphone for about 4 years, i recently got a new phone which means i need to sign up for premium with them for another X amount of time. When selecting my bundle, i went through the ste...
Hi everyone Please help!!!! I have been a sporify customer with vodaphone for about 4 years, i recently got a new phone which means i need to sign up for premium with them for anoth...
192 Views
0 replies
0 likes
hello. I recently changed phones. when I logged back into my spotify account on new phone I have lost all of my songs etc but can not log into on my old phone to try to rectify. I am only using the free spotify on new phone but am paying for premium ...
hello. I recently changed phones. when I logged back into my spotify account on new phone I have lost all of my songs etc but can not log into on my old phone to try to rectify. I am only using the f...
Community Legend
8129 Views
1 replies
1 likes
hi guys. does anyone have any idea about if i get banned for plying musics on multiple devices at the same time using offline mod?
hi guys. does anyone have any idea about if i get banned for plying musics on multiple devices at the same time using offline mod?
213 Views
0 replies
0 likes
Spotify: fix your Confirm Your Email message by adding a "I did not register for an account" option Somone created an account with my email address, appears malicious in this case Spotify's "confirm your email" only gives an option to confirm the acc...
Spotify: fix your Confirm Your Email message by adding a "I did not register for an account" option Somone created an account with my email address, appears malicious in this case Spotify's ...
198 Views
0 replies
0 likes
Why doesn't Spotify let me choose a username when I create my account? Instead, it gives me a random generic username with numbers & digits. I'd like to change it but there's no option for that. Can you guys please help me out? I had to delete my acc...
Why doesn't Spotify let me choose a username when I create my account? Instead, it gives me a random generic username with numbers & digits. I'd like to change it but there's no option for that. ...
Spotify Star
323 Views
3 replies
0 likes
I am really irritated that spotify has charged me over $100 and i am still being listed as Free subscription. I have tried entering through facebook, looked at the username on my recepit, deleted and reinstalled the app but nothing has changed. What'...
I am really irritated that spotify has charged me over $100 and i am still being listed as Free subscription. I have tried entering through facebook, looked at the username on my recepit, deleted and...
185 Views
0 replies
0 likes
We all have Spotify accounts and decided to subscribe for the family account but only the main account works. After I invited my family they were not able to set up Spotify premium for themselves. Please help!
We all have Spotify accounts and decided to subscribe for the family account but only the main account works. After I invited my family they were not able to set up Spotify premium for themselves. Pl...
191 Views
0 replies
0 likes
I am a premium subscriber since Spotify wasn't that famous, I'm having a little problem. The problem I have is that I'm trying to get the student descount, but it is not letting me get it because I pay my premium service through PlayStation Music. Is...
I am a premium subscriber since Spotify wasn't that famous, I'm having a little problem. The problem I have is that I'm trying to get the student descount, but it is not letting me get it becaus...
224 Views
0 replies
0 likes
I'm not able to remove a track from my library. I tried to deleted using my web-based app, desktop app and the mobile app. When I try to remove the track the little icon before the track's name change to 'plus' sign and then change back to added icon...
I'm not able to remove a track from my library. I tried to deleted using my web-based app, desktop app and the mobile app. When I try to remove the track the little icon before the track's name...
181 Views
0 replies
0 likes
I have a Spotify Premium for Family plan, but when trying to log in to the app on my iPhone it keeps failing. This is the message I get: "you can only use Spotify abroad for 14 days". I am not abroad and this shouldn't be an issue anyway since I have...
I have a Spotify Premium for Family plan, but when trying to log in to the app on my iPhone it keeps failing. This is the message I get: "you can only use Spotify abroad for 14 days". I am not abroad...
173 Views
0 replies
0 likes
FR and EN Bonjour,Lorsque j'essaie de me connecter à spotify sur mon téléphone (android), sans facebook, j'ai un message me disant :"Votre voyage se passe bien ? Pour écouter votre musique à l'étranger pendant plus de 14 jours, allez sur spotify.com ...
FR and EN Bonjour, Lorsque j'essaie de me connecter à spotify sur mon téléphone (android), sans facebook, j'ai un message me disant : "Votre voyage se passe bien ? Pour écouter votre musiq...
262 Views
0 replies
0 likes
I'm really unhappy I was talking with someone on 'Spotify Chat Help' and they were helping me to set up a new account and move all my playlists/favourites etc. over which I was really grateful for as I didn't want to lose them. They gave me a link an...
I'm really unhappy 😞 I was talking with someone on 'Spotify Chat Help' and they were helping me to set up a new account and move all my playlists/favourites etc. over which I was r...
Not applicable
375 Views
2 replies
1 likes
I am unable to get into my account because I can't get my password and unable to recover it at all. I need to cancel the premium trial run. How do I do this? There aren't any numbers to call for customer service.
I am unable to get into my account because I can't get my password and unable to recover it at all. I need to cancel the premium trial run. How do I do this? There aren't any numbers to call fo...
174 Views
0 replies
0 likes
Earlier today my Spotify account was hijacked and the password and linked email was changed. I pay for premium and have many playlists I do not want lost. I had sent an email to support hours ago and have not yet gotten a response. I would like to ge...
Earlier today my Spotify account was hijacked and the password and linked email was changed. I pay for premium and have many playlists I do not want lost. I had sent an email to support hours ago and...
Newbie
855 Views
3 replies
1 likes
hi! my spotify account is registred with my facebook account, and my email got hacked a wile ago. now i have changed it on facebook but the same email is still on spotify, why? how do i fix this?
hi! my spotify account is registred with my facebook account, and my email got hacked a wile ago. now i have changed it on facebook but the same email is still on spotify, why? how do i fix this? &n...
151 Views
0 replies
0 likes
Hi, Could you please help me in getting back my account which was just a 5 minutes ago stolen by someone. I could log in by facebook acount but cannot reset my password. I just have an option to stop the payment by my credit card. Please support.
Hi, Could you please help me in getting back my account which was just a 5 minutes ago stolen by someone. I could log in by facebook acount but cannot reset my password. I just have an optio...
181 Views
0 replies
0 likes
My wife's phone broke and she bought a new one and downloaded the spotify app. When she tried to log in as a Family member again, Spotify say either her username or login are incorrect. Both are right as we've double checked them.Spotify have confirm...
My wife's phone broke and she bought a new one and downloaded the spotify app. When she tried to log in as a Family member again, Spotify say either her username or login are incorrect. Both are righ...
293 Views
0 replies
0 likes
I found out that my spotify app was logged out this morning. When I tried to log in, it always show “LOGIN FAILED.”I tried to reset my password, but it didn’t work as well.However, Im able to log in through web.just wondering if anyone knows how to s...
I found out that my spotify app was logged out this morning. When I tried to log in, it always show “LOGIN FAILED.” I tried to reset my password, but it didn’t work as well. However, Im able to log...
165 Views
0 replies
0 likes
