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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80374 Views

9 replies

2 likes

Account
Login
  • 80374 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653743 Views

13 replies

4 likes

Account
  • 653743 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734169 Views

18 replies

29 likes

  • 734169 Views
  • 18 replies
  • 29 likes

123dhinchak

123dhinchak

Regular

123dhinchak

158 Views

0 replies

0 likes

  • 158 Views
  • 0 replies
  • 0 likes

problems accepting invitation spotify for family

I have been invited to a family account but when I have to accept the invitation and declare that I live in the same location as the founder, it says that there's a error and that I have to retry, everytime I do it. I also tried resending another inv...

Casual Listener

I have been invited to a family account but when I have to accept the invitation and declare that I live in the same location as the founder, it says that there's a error and that I have to retry, ev...

matte27

Casual Listener

703 Views

6 replies

0 likes

Account
Other
Subscription
  • 703 Views
  • 6 replies
  • 0 likes

Change of coutry

Im trying to change my Spotify account from Canada where I have been living to New Zealand my home country where I'm living now. I followed what Spotify says on the edit account page to update your country - change your payment to one from the new co...

Casual Listener

Im trying to change my Spotify account from Canada where I have been living to New Zealand my home country where I'm living now. I followed what Spotify says on the edit account page to update your c...

brookeconnell

Casual Listener

297 Views

2 replies

0 likes

  • 297 Views
  • 2 replies
  • 0 likes

Spotify account ineens van premium naar free..

Mijn spotify account is van de 1 op de andere dag veranderd van premium naar free. Ik heb zelf geen aanpassingen gedaan in mijn abonnement. Help?

Newbie

Mijn spotify account is van de 1 op de andere dag veranderd van premium naar free.  Ik heb zelf geen aanpassingen gedaan in mijn abonnement. Help?

309 Views

0 replies

0 likes

Account
  • 309 Views
  • 0 replies
  • 0 likes

Pay for premium but my status in laptop is free

Dont understand, I pay for Premium since a year but my status in laptop is free

Newbie

Dont understand, I pay for Premium since a year but my status in laptop is free

LeoRager

Community Legend

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Spotify + Hulu Student Account Reverting to Spotify Premium 11/1/17 - Why?

Hello, I recently added Hulu to my student Spotify Premium account, and I've just noticed that my account is to be charged the regular Spotify sub fee beginning 11/1/17. What is the reason for this? My student status has not changed.

Casual Listener

Hello,   I recently added Hulu to my student Spotify Premium account, and I've just noticed that my account is to be charged the regular Spotify sub fee beginning 11/1/17. What is the reason f...

kattgerrl

Casual Listener

334 Views

2 replies

0 likes

Account
Premium
Subscription
  • 334 Views
  • 2 replies
  • 0 likes

Bibliothek verschwunden

Nach dem heutigen Update sind wieder einmal alle Downloads verschwunden, in meinem Fall 3000 Songs. Kennt man ja mittlerweile.Neu und wirklicu, wirklich ärgerlich: in meiner bibo- Übersicht sind die Alben nun nichtmal mehr offline zu sehen. Lediglich...

Newbie

Nach dem heutigen Update sind wieder einmal alle Downloads verschwunden, in meinem Fall 3000 Songs. Kennt man ja mittlerweile. Neu und wirklicu, wirklich ärgerlich: in meiner bibo- Übersicht sind di...

957 Views

0 replies

1 likes

  • 957 Views
  • 0 replies
  • 1 likes

ybhyuh

hu7h7h7

Casual Listener

hu7h7h7

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

56

687678ht

Regular

687678ht

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Solved!! New Device

I just got the Samsung Galaxy S7.I have a premium account. But when I logged in on my new device... it was not a premium account.... and all of my playlists and songs are GONE!I have thousands of songs. Please help me fix this.

Visitor

I just got the Samsung Galaxy S7. I have a premium account. But when I logged in on my new device... it was not a premium account.... and all of my playlists and songs are GONE! I have thousands of...

user-removed

Not applicable

519 Views

2 replies

0 likes

Account
  • 519 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Locked Out

Hi, my name is Marcella and I have a Spotify Premium Account. A week ago I arrived in Japan for a 3-month vacation from Honduras. Naturally, I know you have to change your location, but I´ve followed every step from updating the subscription to tryin...

Newbie

Hi, my name is Marcella and I have a Spotify Premium Account. A week ago I arrived in Japan for a 3-month vacation from Honduras. Naturally, I know you have to change your location, but I´ve followed...

jsannn

Community Legend

733 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 733 Views
  • 1 replies
  • 0 likes

sharad

sharad

Regular

sharad

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Account

I have an account linked to facebook in Australia I am living in India now for some time and would like to access it here too. i followed the instructions and tried to use the dropdown box in my profile and only shows Australia- no other country appe...

Visitor

I have an account linked to facebook in Australia I am living in India now for some time and would like to access it here too. i followed the instructions and tried to use the dropdown box in my prof...

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

[All Platforms][Other] Epilepsy/Photosensitive setting

Can you please fix the app login page as it can trigger epilepsy? The colors change TOO FAST for photosensitive people.

Casual Listener

Can you please fix the app login page as it can trigger epilepsy? The colors change TOO FAST for photosensitive people.

madroxinide

Newbie

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Cant log on to my account

I can't find my account. it wouldn't accept my password so I asked for a password reset and it sent one to my email. In frustration I uninstalled the app and reinstalled it and now I can't find out where to log in with my account email and password. ...

Newbie

I can't find my account.  it wouldn't accept my password so I asked for a password reset and it sent one to my email. In frustration I uninstalled the app and reinstalled it and now I can't find...

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

Duplicate account?

I think I may have a duplicate account. My mom tried adding me to the family premium. I logged in to the website using my email address since it won't accept ny username. However, I checked the spotify app and I see the username I signed up with last...

Casual Listener

I think I may have a duplicate account. My mom tried adding me to the family premium. I logged in to the website using my email address since it won't accept ny username. However, I checked the spoti...

yuri_rylai

Casual Listener

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Facebook-linked account email won't update

Hi. I changed my e-mail address at Facebook, but it's not updating in my Facebook-linked Spotify account. How can I fix this? Thanks!

Visitor

Hi. I changed my e-mail address at Facebook, but it's not updating in my Facebook-linked Spotify account. How can I fix this?    Thanks!

lilianarosario

Casual Listener

2383 Views

4 replies

0 likes

Account
  • 2383 Views
  • 4 replies
  • 0 likes

CFRS tokens intentando renovar el cargo aparece esta leyenda.

Estimados usuarios y espero que alguien de spotify. Este mes no se pudo hacer el cargo que habitualmente se hace a mi tarjeta. Me amenazaron con suspender mi servicio. La tarjeta esta bien y no tiene ningun problema, lo que lo hace extraño. Pero inte...

Newbie

Estimados usuarios y espero que alguien de spotify. Este mes no se pudo hacer el cargo que habitualmente se hace a mi tarjeta. Me amenazaron con suspender mi servicio. La tarjeta esta bien y no tiene...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes