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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hello everybody! I wanted to connect my new account with my old one. I
registered my old account with facebook and I got Premium. After
connecting my old Facebook-based account with my new account, i lost
Premium. It seems that my Facebook account wa...
Hello everybody! I wanted to connect my new account with my old one. I registered my old account with facebook and I got Premium. After connecting my old Facebook-based account with my new a...
Hi Joined spotify a couple of days ago, when i did i went through the
processes of identifying the bands i like.I've just added my wife as a
family member, but Spotify didn't take her through the same process. How
can yo initiate that manually?
Hi Joined spotify a couple of days ago, when i did i went through the processes of identifying the bands i like. I've just added my wife as a family member, but Spotify didn't take her through the s...
Hi...I have 3 albums on Spotify already...One of them works fine..can
post the whole album with the previews and the songs as well...2nd album
"Americana" when I share the whole album only 8 out of 11 songs appear
(no scroll bar on the right) and whe...
Hi...I have 3 albums on Spotify already...One of them works fine..can post the whole album with the previews and the songs as well...2nd album "Americana" when I share the whole album only 8 out of 1...
Hi, I have been trying to send an invite to my sister's email and she
isn't receiving the emails. I have cancelled the invite and requested it
again but it still doesn't work. Thanks,Hiren
Hi, I have been trying to send an invite to my sister's email and she isn't receiving the emails. I have cancelled the invite and requested it again but it still doesn't work. ...
Hi Everyone.I am constantly logged on to my account on desktop however
within the last few days I started getting Error: 4 and no attempts to
fix it would help. I uninstalled the application and reinstalled it, but
now I cannot sign in at all- when I...
Hi Everyone. I am constantly logged on to my account on desktop however within the last few days I started getting Error: 4 and no attempts to fix it would help. I uninstalled the application and re...
I can't log in to my account. When I try to reset password, the message
says that a link has been sent to my email address - but it hasn't! I've
tried several times and nothing has been sent to my email (and yes, I
have checked the spam box). I can't...
I can't log in to my account. When I try to reset password, the message says that a link has been sent to my email address - but it hasn't! I've tried several times and nothing has been sent to my em...
Hi,I listen to Spotify on my mobile every day (and also use the Windows
10 Spotify app) but I cannot logon to the webplayer or website using
that same login credentials. This is also a problem when I'm trying to
add/save a Spotify playlist to a multi...
Hi, I listen to Spotify on my mobile every day (and also use the Windows 10 Spotify app) but I cannot logon to the webplayer or website using that same login credentials. This is also a problem when...
Hey, I recently moved to Denmark and wanted to change paying method to
my Danish credit card. However, I am getting told that the card is from
a non-Spotify country. In addition, I I can't change my country in the
account settings. What is going wron...
Hey, I recently moved to Denmark and wanted to change paying method to my Danish credit card. However, I am getting told that the card is from a non-Spotify country. In addition, I I can't c...
Hi everyone.I have checked my bank statement and I've found a payment
for Spotify Premium by Adyen Client Management. Do you have the same
partner for payment at your bank statements? Is it a partner of Spotify?
I haven't found any information in the...
Hi everyone. I have checked my bank statement and I've found a payment for Spotify Premium by Adyen Client Management. Do you have the same partner for payment at your bank statements? Is it a...
I got an unlimited account. I pay as much as people with a premium
account, but i still got advertisement etc. Do i need to register a
completely new account or can i change my account from old unlimited to
new premium?
I got an unlimited account. I pay as much as people with a premium account, but i still got advertisement etc. Do i need to register a completely new account or can i change my account from old unlim...
I purchased Spotify premium on my Facebook account some months ago. I
have recently permanently deleted my Facebook account and now i can not
login or access my Spotify account. I have the number/ID for it but I am
unable to login as I have deleted m...
I purchased Spotify premium on my Facebook account some months ago. I have recently permanently deleted my Facebook account and now i can not login or access my Spotify account. I have the number/ID ...
Hello,I am traveling abroad and I change ip quite often. I am currently
using a free account.Why Spotify have a problem with different ip when I
use different IP. I still listen to their annoying ads in the foreign
language. Also, I want to change co...
Hello, I am traveling abroad and I change ip quite often. I am currently using a free account.Why Spotify have a problem with different ip when I use different IP. I still listen to their annoying a...
here's my statusI'm using spotify premium in my phone and now I wanna
use it in my laptapBUT I can't remember the email of this account so...
I can't use itI have my username but I can't find solution how can i
solve this problemPLEASE HELP!!
here's my status I'm using spotify premium in my phone and now I wanna use it in my laptap BUT I can't remember the email of this account so... I can't use it I have my username but I can't find s...
Hola,Ayer hice mi pago para obtener Premium, y me lo cargo a la tarjeta,
pero yo aun no tengo Premium, ya hice lo que decía en su página, ya
cerré sesión y volví a iniciarla y aún no tengo nada.Al momento de darle
click en iniciar Premium después me ...
Hola, Ayer hice mi pago para obtener Premium, y me lo cargo a la tarjeta, pero yo aun no tengo Premium, ya hice lo que decía en su página, ya cerré sesión y volví a iniciarla y aún no tengo nada. A...
I have a premium subscription. Twice this week I have been forced to
login to my account on my Iphone. Then I find all of my songs need to be
downloaded again. This occurs on my I mac as well at the saem time
I have a premium subscription. Twice this week I have been forced to login to my account on my Iphone. Then I find all of my songs need to be downloaded again. This occurs on my I m...
I created a dummy account 'Thisisnotanemail@gmail.com'-something. Months
later I decided to subscribe to premium. It's success with 30 day trial
starting 11/17/2017. When I checked, its a dummy account. Then I logout
and login the correct account and...
I created a dummy account 'Thisisnotanemail@gmail.com'-something. Months later I decided to subscribe to premium. It's success with 30 day trial starting 11/17/2017. When I checked, its a dummy accou...