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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079674 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079674 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49769 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49769 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146148 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146148 Views
  • 4840 replies
  • 118 likes

Solved!! Community New Ideas

I am trying to add a New Idea to New Ideas. Every time I click post it tells me I need to add at least 1 tag. I type something in the tags box eg "Playlists" and it still tells me I need to add at least one tag. I try something else eg "Artist". No g...

  • Roadie
  •   I am trying to add a New Idea to New Ideas. Every time I click post it tells me I need to add at least 1 tag. I type something in the tags box eg "Playlists" and it still tells me I need to a...
  • kosterizations
  • Regular
  • 420 Views
  • 4 replies
  • 0 likes
  • Other
  • 420 Views
  • 4 replies
  • 0 likes

Solved!! Email erhalt bei Konto Schließung

Wenn ich ein Konto schließen lasse, wird dann die Email wieder frei? Also kann man sie dann wieder verwenden? Hab nämlich 2 Accounts. Den einen mit richtigen Benutzernamen und den anderen mit richtiger Email. Dadurch dass man den Benutzernamen nicht ...

  • Visitor
  • Wenn ich ein Konto schließen lasse, wird dann die Email wieder frei?  Also kann man sie dann wieder verwenden?  Hab nämlich 2 Accounts. Den einen mit richtigen Benutzernamen und den ander...
  • Maxim
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted my spotify app, re installed it and now it says that I am abroad

PlanPremiumCountryArgentinaDeviceXiaomi Redmi Note 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not log in! It says that I am abroad, which is not true, and I have been in the country for 7 months already! I...

  • Casual Listener
  • Plan Premium Country Argentina Device Xiaomi Redmi Note 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not log in! It says that I am ...
  • Elena
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 291 Views
  • 3 replies
  • 0 likes

Ik kan niet inloggen doordat ik mijn wachtwoord ben vergeten en ik een ander e-mailadres heb

Geen van de onderstaande informatie is vereist. Maar hoe meer u verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.PlanGratisLandNederland (the netherlands) Apparaat(lenovo)Besturingssysteem(windows 10.) Mijn vraag of problee...

  • Casual Listener
  • Geen van de onderstaande informatie is vereist. Maar hoe meer u verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis Land Nederland (the netherlands)  Ap...
  • Bellchambers2
  • Music Fan
  • 387 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 387 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I unlink my spotify from an unknown PSN account?

PlanStudent premiumCountryUSADevicePS4My Question or IssueHowdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotify playstation app onto my ps4, logged in, listened to some tunes, and th...

  • Casual Listener
  • Plan Student premium Country USA Device PS4 My Question or Issue Howdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotif...
  • Elena
  • Moderator
  • 1467 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1467 Views
  • 3 replies
  • 0 likes

i dont know what gmail did i link to my spotify account

so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this is my alt account and i dont have any playlists on...

  • Visitor
  • so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this...
  • Bellchambers2
  • Music Fan
  • 238 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 238 Views
  • 1 replies
  • 0 likes

i need help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • OneByBoo
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! New Ideas

This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas. I have ideas man! I really want to share them. I feel like a second rate citizen.

  • Roadie
  • This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas.   I have ideas man! I really want to share them.    I feel like a second rate citizen...
  • MartinStoichkov
  • Spotify Star
  • 1073 Views
  • 5 replies
  • 0 likes
  • 1073 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't login on iOS App. OS Version 13.5.1, App Version 8.5.60.

I have tried following steps already. 1 - Uninstall and remove anything in keychain or whatever related to Spotify App.2 - Reboot the device3 - Reinstall Spotify App4 - Reset password on Web App5 - Login via new password. Still I am unable to login. ...

  • Visitor
  • I have tried following steps already.   1 - Uninstall and remove anything in keychain or whatever related to Spotify App. 2 - Reboot the device 3 - Reinstall Spotify App 4 - Reset password ...
  • Xenia
  • Moderator
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipts no longer available on account page

My Question or IssueReceipts are no longer available on the account page.Need a receipt for my May payment. /Jan Ljungberg

  • Newbie
  • My Question or Issue Receipts are no longer available on the account page. Need a receipt for my May payment.   /Jan Ljungberg  
  • Elena
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

the e-mail my Spotify account was connected to doesn't exist anymore, I can't log in now

Hello, well basically my problem is the above.My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was connected to that e-mail. When I´m trying to log in with that e-mail and the...

  • Not applicable
  • Hello, well basically my problem is the above. My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was con...
  • Emilia_8
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bringing two Spotify accounts together

PlanFree & PremiumCountryAustriaDeviceiPhone 7, MacBook Air (2017)Operating SystemiOS 13.5.1, macOS Catalina 10.15.5 My Question or IssueI've got two Spotify accounts (one with Premium access and one without). Because of that I would like to bring th...

  • Visitor
  • Plan Free & Premium Country Austria Device iPhone 7, MacBook Air (2017) Operating System iOS 13.5.1, macOS Catalina 10.15.5   My Question or Issue I've got two Spotify accounts (on...
  • Elena
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two montly charges - only one account?

I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook account. I have two email addresses - one was used ...

  • Visitor
  • I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook ...
  • Ivan
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to log in to Spotify Premium account

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to log into my account from November 2018, created on my phone, the username I have i...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am unable to l...
  • Xenia
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore account - email lost (no facebook)

PlanPremium FamilyCountrySwedenDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI have a family premium account and my daughter is one of the family. She changed phone and now I can't log her in again and I don't know which email we...

  • Visitor
  • Plan Premium Family Country Sweden Device Samsung Galaxy S7 Operating System Android   My Question or Issue I have a family premium account and my daughter is one of the family. She ch...
  • Ivan
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 247 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to edit profile information

PlanPremium CountryFinland Operating SystemAndroid, Windows 10 My Question or IssueWhen I go to the edit profile page, I am unable to change my details, such as email, gender, date of birth, or country. Also, I would like to unlink my facebook accoun...

  • Casual Listener
  • Plan Premium   Country Finland   Operating System Android, Windows 10   My Question or Issue When I go to the edit profile page, I am unable to change my details, such as ema...
  • Elena
  • Moderator
  • 10841 Views
  • 4 replies
  • 4 likes
  • Account
    Premium
  • 10841 Views
  • 4 replies
  • 4 likes

Disconnecting from Facebook Account

Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I have seen have said about going to Settings then Socia...

  • Newbie
  • Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I hav...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Security
  • 224 Views
  • 1 replies
  • 0 likes

Help: 2 Accounts and 1 Mastercard Number

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueHi, I created an account for a colleague who does not have a Mastercard and entered the same Mastercard number. For the first five minutes the account was...

  • Not applicable
  • Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Hi, I created an account for a colleague who does not have a Mastercard and en...
  • Luan
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

Adding a third artist profile (Kalkovich) to Spotify For Artists homepage

PremiumNL Devicemac mini 2012iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich (theres only 1). If I google search this question and click on the first spotify l...

  • Casual Listener
  • Premium NL   Device mac mini 2012 iOS 10.13   Hi there,  I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich ...
  • Billy-J
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Aftering changing the country, I still cannt use Spotify on mobile phone...

PlanFreeCountryJPOperating SystemAndroid My Question or IssueAftering changing the country, I still cannt use Spotify on mobile phone... It shows that I still need to change the country...

  • Casual Listener
  • Plan Free Country JP Operating System Android  My Question or Issue Aftering changing the country, I still cannt use Spotify on mobile phone... It shows that I still need to change the co...
  • Iwonderhow
  • Casual Listener
  • 737 Views
  • 7 replies
  • 1 likes
  • Login
  • 737 Views
  • 7 replies
  • 1 likes