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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 166474 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 166474 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11195 Views
  • 6 replies
  • 11 likes
  • Security
  • 11195 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514191 Views
  • 986 replies
  • 112 likes
  • Account
  • 514191 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125608 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125608 Views
  • 74 replies
  • 12 likes

Spotify doesn't accept my payment methods as they are linked to my home country

PlanFree/PremiumCountryPeruDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently Spotify asked me to update my country (I'm working in Peru). Now it won't accept ...

  • Visitor
  • Plan Free/Premium Country Peru Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Recently ...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Want to report an account.

I have found an account that is using a glitch for payments on Spotify Premium. It's maybe a compromised account. I have seen its payment history, every month it gets paid with a credit card which is already expired. One of my friends gave me its cre...

  • Newbie
  • I have found an account that is using a glitch for payments on Spotify Premium. It's maybe a compromised account. I have seen its payment history, every month it gets paid with a credit card which is...
  • Eni
  • Moderator
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Showing Wrong Name

As shown by the attachments below... First is the actual name on my Spotify profile. Second is what's showing up on Discord. What the actual **bleep**, nowhere in my account do I see any reference to the name showing up there. The supposed username o...

  • Casual Listener
  • As shown by the attachments below...   First is the actual name on my Spotify profile.   Second is what's showing up on Discord.   What the actual **bleep**, nowhere in my accoun...
  • Maria
  • Moderator
  • 4544 Views
  • 5 replies
  • 0 likes
  • Account
  • 4544 Views
  • 5 replies
  • 0 likes

Family member account issues

Plan Premium Country USA Device iPhone X, Windows PC Operating System iOS 16 and Windows 10 My Question or Issue I'm posting this here on behalf of a family member that is on my account. They are experiencing account and password issues. They went to...

  • Regular
  • Plan Premium Country USA   Device iPhone X, Windows PC Operating System iOS 16 and Windows 10   My Question or Issue I'm posting this here on behalf of a family member...
  • Maxim
  • Spotify Star
  • 539 Views
  • 6 replies
  • 0 likes
  • Login
  • 539 Views
  • 6 replies
  • 0 likes

I have 2 accounts on spotify. I'm getting billed for 2 but I only use the 1

How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email

  • Visitor
  • How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email
  • Jose_M
  • Spotify Star
  • 361 Views
  • 4 replies
  • 0 likes
  • 361 Views
  • 4 replies
  • 0 likes

Solved!! Can't update my e-mail

All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.

  • Casual Listener
  • All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.
  • Jose_M
  • Spotify Star
  • 546 Views
  • 3 replies
  • 0 likes
  • 546 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem adding songs to profile

Hello, ever since the new Jan 30 update, the button to add playlists or remove playlists from my "profile" has disappeared. I talked to a Spotify representative for 2 hours over chat and they told me my best bet is to post here, so that's that. I'm h...

  • Casual Listener
  • Hello, ever since the new Jan 30 update, the button to add playlists or remove playlists from my "profile" has disappeared. I talked to a Spotify representative for 2 hours over chat and they told me...
  • Maxim
  • Spotify Star
  • 405 Views
  • 3 replies
  • 2 likes
  • 405 Views
  • 3 replies
  • 2 likes

Someone else’s artist merch is listed on my artist profile

My Question or IssueOn my Spotify artist profile, there is another Nick Smith selling cd’s on my page. I have found no way to remove them, even thru Spotify for artists.https://open.spotify.com/artist/5W5JelsLmCytPXmzN5w8fc?si=r8nTHt8RQve90jZ8Gx9yGwt...

  • Newbie
  •     My Question or Issue On my Spotify artist profile, there is another Nick Smith selling cd’s on my page. I have found no way to remove them, even thru Spotify for artists. https://...
  • Maxim
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Other
  • 501 Views
  • 1 replies
  • 0 likes

My dad just passed, my mom wants to keep his playlists in her account, how?

Hey,My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account?Thank you very much.Kind Regards, Gabriel Pires.

  • Casual Listener
  • Hey, My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account? Th...
  • Gpires710
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambiar país en perfil

En mi perfil sale Colombia como país, y es el único en la lista, e incluso cuando quiero contratar me sale en pesos colombianos. Mi país siempre ha sido Ecuador y debería salirme en dólares, posiblemente porque la región de idioma es similar y estoy ...

  • Visitor
  • En mi perfil sale Colombia como país, y es el único en la lista, e incluso cuando quiero contratar me sale en pesos colombianos. Mi país siempre ha sido Ecuador y debería salirme en dólares, posiblem...
  • Kiril
  • Moderator
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add new login method

try to add method and get the error something went wrong please try again

  • Visitor
  • try to add method and get the error something went wrong please try again
  • Kiril
  • Moderator
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a Spotify premium account but I changed phones

I keep getting ads and not non stop music . It continues to ask me to sign up after my free trial is over. Why do I have a free trial????!??

  • Visitor
  • I keep getting ads and not non stop music . It continues to ask me to sign up after my free trial is over. Why do I have a free trial????!??
  • Kiril
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I move liked songs from free Account to new premium account?

I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premium account?

  • Visitor
  • I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premi...
  • Kiril
  • Moderator
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant login or signup with my email ive tried every way of logging in but it

says Oops! Something went wrong, please try again or check out our help areaor when i sign up with the email it just says something along the lines of email in use cant do that ive tried everything i can think of its like my email is ghosting i can l...

  • Casual Listener
  • says Oops! Something went wrong, please try again or check out our help area or when i sign up with the email it just says something along the lines of email in use cant do that ive tried everyt...
  • Vasil
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change login

Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message.Account automaticly reset password each session. So I will lose account if I'll lose email.

  • Visitor
  • Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message. Account automaticly reset password each session. So I will lose ac...
  • Elena
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

My followers, following disappeared suddenly and also I lost my playlists..

When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed

  • Visitor
  • When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed
  • Luan
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artists Dashboard keeps saying "Something went wrong. Reload"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy artist dashboard appears to be broken, whenever I try to load up my dashboard today I keep...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Vasil
  • Moderator
  • 13048 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 13048 Views
  • 4 replies
  • 0 likes

Deseo recuperar mi cuenta de espotify en. Mi nuevo teléfono el antiguo tele

El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo

  • Visitor
  • El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo
  • Jose_M
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

audiobook time

i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?

  • Newbie
  • i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?
  • RachaelRoss
  • Newbie
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
  • 232 Views
  • 2 replies
  • 0 likes