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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653893 Views

13 replies

4 likes

Account
  • 653893 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734359 Views

18 replies

29 likes

  • 734359 Views
  • 18 replies
  • 29 likes

Cant change country

Trying to change my coountry from Norway to Germany but it wont let me. It keeps saying to change my credit card deatils to whatever works in my country but when I do so it says it doesnt match the country I am registered with. None of it is changeab...

Casual Listener

Trying to change my coountry from Norway to Germany but it wont let me. It keeps saying to change my credit card deatils to whatever works in my country but when I do so it says it doesnt match the c...

Maxim

Spotify Star

337 Views

1 replies

0 likes

Account
Premium
  • 337 Views
  • 1 replies
  • 0 likes

Cant remember login details

Hi Spotify, Can you check for me this user ID: /name: connected with any email? This is my old account and i have forgotten the login details. And it seems doesn't connect with my current email. Thank you for your response.

Newbie

Hi Spotify, Can you check for me this user ID: <snip - Moderator edit> /name: <snip - Moderator edit> connected with any email? This is my old account and ...

Maxim

Spotify Star

371 Views

1 replies

0 likes

Account
Login
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Address too general

Where we live isn't street names, building names or anything like that. We are a small community with only 36 houses 27km out of Naboomspruit, (Limpopo, South Africa). The addresses we use is the house number and the place name, (Kammaland), the town...

Casual Listener

Where we live isn't street names, building names or anything like that. We are a small community with only 36 houses 27km out of Naboomspruit, (Limpopo, South Africa). The addresses we use is the hou...

K005

Casual Listener

759 Views

4 replies

0 likes

Premium
  • 759 Views
  • 4 replies
  • 0 likes

Was the "Follows you" text on a profile a recent addition?

 I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was this recently added? Thank you

Newbie

 I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was th...

Maxim

Spotify Star

371 Views

1 replies

0 likes

Account
Other
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo ver las traducciones de las letras

Vera tengo cuenta premium pero digamos las canciones de inglés que quiero ver su traducción pero no me aparece el icono de traducir en ningúna canción

Visitor

Vera tengo cuenta premium pero digamos las canciones de inglés que quiero ver su traducción pero no me aparece el icono de traducir en ningúna canción

Susan_GP

Moderator

3407 Views

3 replies

3 likes

  • 3407 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Can't connect Google to existing account for login

Plan Family Country USA Device Pixel 7 pro Operating System Android 13 My Question or Issue I cannot connect my Google account to my Spotify account. I have tried to do this several times in the past couple years, but I just get an error message tell...

Casual Listener

Plan Family  Country USA Device Pixel 7 pro Operating System Android 13   My Question or Issue I cannot connect my Google account to my Spotify account. I have tried to ...

Elena

Moderator

463 Views

1 replies

0 likes

Login
  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Need a new account

PlanPremiumCountryGermanyDeviceIndependent of deviceOperating SystemIndependent of SystemMy Question or IssueI like to use the Web API to receive the recently played songs. But unfortunately, this API is not working for my Premium Account. With my se...

Regular

Plan Premium Country Germany Device Independent of device Operating System Independent of System My Question or Issue I like to use the Web API to receive the recently played songs. But unfo...

Maxim

Spotify Star

569 Views

5 replies

0 likes

Account
  • 569 Views
  • 5 replies
  • 0 likes

Maybe deleted account

PlanPremiumCountryNLDeviceAll devicesOperating SystemI dont know My Question or IssueHi, my question is if you accidently deleted your account and you can get in anymore on any device, but still sees your account when you log in to an other account, ...

Visitor

Plan Premium Country NL Device All devices Operating System I dont know   My Question or Issue Hi, my question is if you accidently deleted your account and you can get in anymore on a...

Maxim

Spotify Star

298 Views

1 replies

0 likes

Account
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! How can I control the spotify Account on my sonos from two different phones with different Accounts?

The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker.Now with the family Account only the main Account (or the one who's connec...

Newbie

The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker. Now with the family A...

Billy-J

Spotify Star

800 Views

1 replies

0 likes

Account
Premium
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always a problem in login while using email id

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

Spotify Star

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

TanyaS

Spotify Star

860 Views

2 replies

0 likes

  • 860 Views
  • 2 replies
  • 0 likes

Random Account attatched to my email

Right hello,Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a blank screen and the words "no healthy stream found" in...

Newbie

Right hello, Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a bl...

Billy-J

Spotify Star

260 Views

1 replies

0 likes

Account
  • 260 Views
  • 1 replies
  • 0 likes

Retrieve my old Spotify account

My playlist disappeared.I had classicalRoly1Christmas

Visitor

My playlist disappeared. I had classical Roly1 Christmas

Maxim

Spotify Star

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Ad Studio Help

PlanFree/PremiumMy Question or IssueHello. I am willing to start advertising my mobile game app on Spotify Ad Studio. As my game is for both IOS and Android users, I am a bit confused about how to get people to install my app. Also, I couldn't find a...

Newbie

Plan Free/Premium My Question or Issue Hello. I am willing to start advertising my mobile game app on Spotify Ad Studio. As my game is for both IOS and Android users, I am a bit confused about how...

Maxim

Spotify Star

334 Views

1 replies

0 likes

Account
  • 334 Views
  • 1 replies
  • 0 likes

My profile is blue now - I want it to be green again!

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS My Question or IssueMy profile was always green and now its blue. I don't like blue. I want it to be green again. This literally changed a few days ago. Fix this Spotify.

Regular

Plan Premium Country USA Device iPhone Operating System iOS   My Question or Issue My profile was always green and now its blue. I don't like blue. I want it to be green again. This li...

MattSuda

Spotify Star

8146 Views

9 replies

0 likes

Account
Login
Premium
Subscription
  • 8146 Views
  • 9 replies
  • 0 likes

I want to merge current app with free premium I created an account for.

I did not know I had a user name and account in free app and want to use the one I created today for premium. Do I need to delete app and reinstall?

Visitor

I did not know I had a user name and account in free app and want to use the one I created today for premium. Do I need to delete app and reinstall?

Maxim

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover who is the owner of a Podcast

Hi.I should have access to a podcast of my institution.Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore.Is there a way to find it?Here is the link to the show: https://open.spotify.com/show/2OqewMM...

Casual Listener

Hi. I should have access to a podcast of my institution. Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore. Is there a way to find it? Here is ...

DaniloCSilva

Casual Listener

1554 Views

2 replies

0 likes

Account
  • 1554 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems with changed profile photo and profile name

Germany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I have the problem that my new profile photo and profile name are displayed on the homepage, but I can't...

Visitor

Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I have the problem tha...

Maria

Moderator

307 Views

1 replies

0 likes

Account
  • 307 Views
  • 1 replies
  • 0 likes

Other account

I have a problem: My daughter created an account, I let her use my credit card for Premium membership. She is not using that account but every month 7,99 EUR being deducted from my account and the problem is she doesn't remember neither email nor use...

Newbie

I have a problem:  My daughter created an account, I let her use my credit card for Premium membership. She is not using that account but every month 7,99 EUR being deducted from my account and...

Maxim

Spotify Star

253 Views

1 replies

0 likes

Account
  • 253 Views
  • 1 replies
  • 0 likes

Logging into old ipod touch - ios6

Hi, I have an old ipod touch 4G that I dock on ihome. I use to run spotify on it but after a long time when I tried to login it gave an 409 error. I read that it is due to ios6 support been taken off by the app. I also read that you can login via you...

Casual Listener

Hi,   I have an old ipod touch 4G that I dock on ihome. I use to run spotify on it but after a long time when I tried to login it gave an 409 error. I read that it is due to ios6 support been ...

Maxim

Spotify Star

1673 Views

1 replies

0 likes

Account
Other
  • 1673 Views
  • 1 replies
  • 0 likes