Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195721 Views
  • 719 replies
  • 63 likes
  • Account
  • 195721 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101331 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101331 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54789 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54789 Views
  • 58 replies
  • 8 likes

Cant change country

Im having trouble chaging my payment details as i moved countrys, but when i try and change my country the drop down box won't work please help

  • Newbie
  • Im having trouble chaging my payment details as i moved countrys, but when i try and change my country the drop down box won't work please help 
  • rfpuyana
  • Casual Listener
  • 116 Views
  • 2 replies
  • 0 likes
  • 116 Views
  • 2 replies
  • 0 likes

I cant change country

Hi, I cant change country from US to Sweden. Payment method is my Swedish creditcard, but my "land" is still US. Ive tried to follow the instructions, but I cant see the three dots (...). What can I do to change it??

  • Regular
  • Hi, I cant change country from US to Sweden. Payment method is my Swedish creditcard, but my "land" is still US. Ive tried to follow the instructions, but I cant see the three dots (...). What can I ...
  • rfpuyana
  • Casual Listener
  • 273 Views
  • 20 replies
  • 0 likes
  • Account
  • 273 Views
  • 20 replies
  • 0 likes

Superuser Contribution Quero sair de uma conta familiar, mas o administrador não me tira.

Minha conta é uma subconta no plano família, mas o administrador da conta, não me tira, e eu quero sair pra ontem. Quero sair e assinar o premium. Como podem me ajudar?

  • Newbie
  • Minha conta é uma subconta no plano família, mas o administrador da conta, não me tira, e eu quero sair pra ontem. Quero sair e assinar o premium. Como podem me ajudar?
  • carolgoyer
  • Casual Listener
  • 9392 Views
  • 6 replies
  • 1 likes
  • Premium
  • 9392 Views
  • 6 replies
  • 1 likes

Account uitgeschakeld

Hallo,Mijn account is uitgeschakeld. Kan ik aub een manier krijgen waarop ik mijn abonnement kan betalen zodat ik zo snel mogelijk weer op mijn account kan?

  • Newbie
  • Hallo, Mijn account is uitgeschakeld. Kan ik aub een manier krijgen waarop ik mijn abonnement kan betalen zodat ik zo snel mogelijk weer op mijn account kan?
  • 146 Views
  • 0 replies
  • 0 likes
  • Account
  • 146 Views
  • 0 replies
  • 0 likes

axsc

Fvfdvgtj

  • Regular
  • Fvfdvgtj
  • 47 Views
  • 0 replies
  • 0 likes
  • 47 Views
  • 0 replies
  • 0 likes

No customer service and error on main page when trying changing password!!!

I tried to link up my PS4 as one of the devices on spotify with no result. When entering my usename and password it told me that it was wrong? then tried to change the password for devices on spotify homepage. when I recieved the email from them and ...

  • Newbie
  • I tried to link up my PS4 as one of the devices on spotify with no result. When entering my usename and password it told me that it was wrong? then tried to change the password for devices on spotify...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

zdfbdfgdfg

dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj

  • Newbie
  • dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj dhjmngk,ghuj
  • 50 Views
  • 0 replies
  • 0 likes
  • 50 Views
  • 0 replies
  • 0 likes

Can't change password

Dear reader,There are other people on my spotify acount. I have spotify sync with facebook. And every time I ask for a mail to change my password, I get a mail with a link. When I open the link spotify say there went something wrong.I hope we can fix...

  • Visitor
  • Dear reader, There are other people on my spotify acount. I have spotify sync with facebook. And every time I ask for a mail to change my password, I get a mail with a link. When I open the link spo...
  • user-removed
  • Not applicable
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Same artist with two pages

Hi, I've got a problem, my artist name is Aendlex, I've got a spotify page with two albums, today came out my third digital album but spotify created another page of Aendlex, so now there are two Aendlex pages (one page with two albums and the other ...

  • Casual Listener
  • Hi, I've got a problem, my artist name is Aendlex, I've got a spotify page with two albums, today came out my third digital album but spotify created another page of Aendlex, so now there are two Aen...
  • 185 Views
  • 0 replies
  • 2 likes
  • Account
    Other
    Security
  • 185 Views
  • 0 replies
  • 2 likes

i love music

i love music....................!

  • Regular
  • i love music....................!
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 66 Views
  • 0 replies
  • 0 likes

ohhh yes

ohhh yes

  • Regular
  • ohhh yes
  • 50 Views
  • 0 replies
  • 0 likes
  • Account
  • 50 Views
  • 0 replies
  • 0 likes

hello friends i am new music lover

hello friends i am new music loverhello friends i am new music lover

  • Regular
  • hello friends i am new music lover hello friends i am new music lover
  • 61 Views
  • 0 replies
  • 0 likes
  • Account
  • 61 Views
  • 0 replies
  • 0 likes

How can i have control of my own page?

Hi there,I have an account on Spotify and i am an artist as well. I do upload my music through tunecore and from there it goes to all media outlets but i want to have one account only. how can i merge or update from a regular customer to artist/accou...

  • Newbie
  • Hi there, I have an account on Spotify and i am an artist as well. I do upload my music through tunecore and from there it goes to all media outlets but i want to have one account only. how can i me...
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

Solved!! Hacked - Someone is using my account

I noticed today that someone has been using my account. My playlists are deleted and my history is full of music I am no familiar with. In addition to all of this, I received an email from Spotify this morning about resetting my password, but the ema...

  • Casual Listener
  • I noticed today that someone has been using my account. My playlists are deleted and my history is full of music I am no familiar with. In addition to all of this, I received an email from Spoti...
  • Warren76
  • Casual Listener
  • 1101 Views
  • 2 replies
  • 0 likes
  • 1101 Views
  • 2 replies
  • 0 likes

Language of email notification

Hi! Whenever I get an e-mail notifiction from Spotify, this comes in French. This week, my Discover Weekly playlist and description was changed to French. Everything else on the Android app as well as the desktop app is set in English. Everything is ...

spotifyLanguage.png
  • Casual Listener
  • Hi!   Whenever I get an e-mail notifiction from Spotify, this comes in French. This week, my Discover Weekly playlist and description was changed to French.   Everything else on the And...
  • JShay895
  • Newbie
  • 1833 Views
  • 4 replies
  • 0 likes
  • Other
  • 1833 Views
  • 4 replies
  • 0 likes

25 Digit Random Username

Hello Everyone,I'm having a Problem,I have recently made an Account on Spotify, and it was Perfectly, until i logged out, i thought after 5 minutes, lets try to login (its kinda early in my place, 07:17Am) to look if i still remember knew the Usernam...

  • Casual Listener
  • Hello Everyone, I'm having a Problem, I have recently made an Account on Spotify, and it was Perfectly, until i logged out, i thought after 5 minutes, lets try to login (its kinda early in my place...
  • Squa-T
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Business account

How does it open a business account?Is it this the correct page?https://www.spotify.com/it/signup/

  • Newbie
  • How does it open a business account? Is it this the correct page? https://www.spotify.com/it/signup/
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Country stays the same even though I changed my credit card

Hello,I used Spotify with a German credit card without problems for a few months. I live and study in Austria and getting Premium 50% off (student discount) requires me to have an Austrian credit card, so I applied for one, got one and tried to add i...

  • Newbie
  • Hello, I used Spotify with a German credit card without problems for a few months. I live and study in Austria and getting Premium 50% off (student discount) requires me to have an Austrian credit c...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Not able to recieve password

Hi. I am a premium user and I have an onkyo wifi reciever with an android app. I can not log in via this app. I have a device username but when i log in to spotify to recieve an password I get an email with a link to set new password but when i click...

  • Visitor
  • Hi.   I am a premium user and I have an onkyo wifi reciever with an android app. I can not log in via this app. I have a device username but when i log in to spotify to recieve an password I g...
  • 170 Views
  • 0 replies
  • 1 likes
  • 170 Views
  • 0 replies
  • 1 likes

Spotify in China

Dear musiclovers, I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there? Is it possible to have the same options and music as when i'm here in the Netherlands? I hope you can help me.

  • Casual Listener
  • Dear musiclovers,   I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there?   Is it possible to have the same options a...
  • Demos_Matrix
  • Newbie
  • 21494 Views
  • 15 replies
  • 0 likes
  • 21494 Views
  • 15 replies
  • 0 likes