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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75846 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93223 Views
9 replies
2 likes
New device and it asks me to log in or create account. Neither button works. Clicking log in does not result in a screen change. I deleted the app and reinstalled but it did not correct the issue.
New device and it asks me to log in or create account. Neither button works. Clicking log in does not result in a screen change. I deleted the app and reinstalled but it did not cor...
Casual Listener
325 Views
1 replies
0 likes
The delivery date needed to purchase gift cards keeps saying "invalid format." What is the correct formate to use? This is the page I am on: https://www.spotify.com/my-en/purchase/ecards/
The delivery date needed to purchase gift cards keeps saying "invalid format." What is the correct formate to use? This is the page I am on: https://www.spotify.com/my-en/purchase/ec...
Casual Listener
3062 Views
5 replies
0 likes
I have moved to Singapore and when I enter my new payment details to change my country it tells me spotify is not available in Singapore - when it is!! Help please
I have moved to Singapore and when I enter my new payment details to change my country it tells me spotify is not available in Singapore - when it is!! Help please
Community Legend
424 Views
3 replies
0 likes
Hi Everybody I have a premium Account on Spotify. the big Problem that I'm now logged out and I don't have and can't remember any Information that helps me to login again. I don't remember at all my E-Mail Adress, my username or my password.Can anyon...
Hi Everybody I have a premium Account on Spotify. the big Problem that I'm now logged out and I don't have and can't remember any Information that helps me to login again. I don't remember a...
Newbie
239 Views
1 replies
0 likes
Q
Q
Spotify Star
285 Views
1 replies
0 likes
Ok. So, whenever I try to edit my settings, it comes up with my email (duh) but for whatever reason if I try to change things in my account, it says my email is taken.... Before I edit it... the one it says is already part of the account...I would lo...
Ok. So, whenever I try to edit my settings, it comes up with my email (duh) but for whatever reason if I try to change things in my account, it says my email is taken.... Before I edit it... the one ...
238 Views
0 replies
0 likes
I understand this has been asked and answered before but there is no where else that I can see to get personalized support so here it goes. I have had a premium account for a while now and have invited my wife to my family plan when it was available....
I understand this has been asked and answered before but there is no where else that I can see to get personalized support so here it goes. I have had a premium account for a while now and h...
Newbie
3287 Views
5 replies
2 likes
My spotify works on my laptop, but i go and try to log in on my phone and it says "please go online to connect to Spotify." but i am online?????????????????
My spotify works on my laptop, but i go and try to log in on my phone and it says "please go online to connect to Spotify." but i am online?????????????????
236 Views
0 replies
0 likes
I use the radio function quite a lot and often use the recently played stations to jump back into something I've been listening to recently. In the last two weeks, every time I go to recently played stations it's totally mixed up. It's still got all ...
I use the radio function quite a lot and often use the recently played stations to jump back into something I've been listening to recently. In the last two weeks, every time I go to recently played ...
204 Views
0 replies
1 likes
Hello I upgraded my account from premium to family and tried to invite my girlfriend (who lives at the same physical address). This was several days ago and still no e-mail, and yes we have checked the spam-folder.. I also tried inviting her by filli...
Hello I upgraded my account from premium to family and tried to invite my girlfriend (who lives at the same physical address). This was several days ago and still no e-mail, and yes...
Newbie
876 Views
6 replies
0 likes
So, I got a new iPhone, restored from the old iPhone backup, logged in with Facebook and two things happened: one, I wasn't on the paid account anymore and, more painful, all the playlists I had, which I've put together over years, all of them, are g...
So, I got a new iPhone, restored from the old iPhone backup, logged in with Facebook and two things happened: one, I wasn't on the paid account anymore and, more painful, all the playlists I had, whi...
166 Views
0 replies
0 likes
HelloI've been using spotify for the past 5 or so years now, and I'm an avid listener to music. I've got premium on my account so that I can enjoy music all the time. Now something has happened to my account.When I try logging in with my username it ...
Hello I've been using spotify for the past 5 or so years now, and I'm an avid listener to music. I've got premium on my account so that I can enjoy music all the time. Now something has happened to ...
Casual Listener
270 Views
1 replies
0 likes
I have invited my son for more then 10 times, but the link he gets in his mailbox does not work. when he clicks the link, the screen het gets on his ipad stays blank on the right part, on the general left part of the screen is visible. Inviting my 2 ...
I have invited my son for more then 10 times, but the link he gets in his mailbox does not work. when he clicks the link, the screen het gets on his ipad stays blank on the right part, on the general...
247 Views
0 replies
0 likes
Subi mi album completo "Sacando la belleza a lo oscuro" y se puso en otro Jonan que no soy yo.No puedo crear mi cuenta de artista por ello ayuda por favor
Subi mi album completo "Sacando la belleza a lo oscuro" y se puso en otro Jonan que no soy yo.No puedo crear mi cuenta de artista por ello ayuda por favor
323 Views
0 replies
0 likes
I just subscribed to premium plan, but then my brother suggested to subscribe to family plan and add him. how can I change to family plan and not get charged twice?
I just subscribed to premium plan, but then my brother suggested to subscribe to family plan and add him. how can I change to family plan and not get charged twice?
Newbie
3559 Views
1 replies
0 likes
I have just purchased premium - money went out of my account on 10/11/2017. I have tried to log in multiple times - even tried to change my password to see if that helped but all attempts have failed. It comes up with a message stating I am offline a...
I have just purchased premium - money went out of my account on 10/11/2017. I have tried to log in multiple times - even tried to change my password to see if that helped but all attempts have failed...
Community Legend
327 Views
1 replies
0 likes
I once made an account and i signed in with facebook. Now i made a new account an attached it to that same facebook account. I now can't access that account anymore. I would like to delete it as it is confusing. Can someone help me with this?
I once made an account and i signed in with facebook. Now i made a new account an attached it to that same facebook account. I now can't access that account anymore. I would like to delete it as it i...
Community Legend
450 Views
1 replies
0 likes
Hey guys, someone changed my spotify e-mail and now they keep using my account. I can't change the e-mail because they changed the password as well. What can I do to return to my e-mail e reset my password ? I always login with facebook and I don't l...
Hey guys, someone changed my spotify e-mail and now they keep using my account. I can't change the e-mail because they changed the password as well. What can I do to return to my e-mail e reset my pa...
Spotify Star
238 Views
1 replies
0 likes
Hey there, I registered a family plan fore and my wife. Everything was all good, but then my phone had a virus. I had to reformat the phone. My wife's account is still running, but when I sign on it says that I don't have premium account, yet my wife...
Hey there, I registered a family plan fore and my wife. Everything was all good, but then my phone had a virus. I had to reformat the phone. My wife's account is still running, but whe...
Casual Listener
368 Views
2 replies
0 likes
I just logged in using the exact same credentials from my phone, yet it shows a fresh, free account, instead of my premium account. I had this same issua an year ago which means Spotify seems to not have moved a grain of sand to resolve that yet
I just logged in using the exact same credentials from my phone, yet it shows a fresh, free account, instead of my premium account. I had this same issua an year ago which means Spotify seems t...
Community Legend
385 Views
3 replies
0 likes
