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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4299 Views
  • 0 replies
  • 9 likes
  • Security
  • 4299 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463102 Views
  • 974 replies
  • 110 likes
  • Account
  • 463102 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204940 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204940 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112811 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112811 Views
  • 72 replies
  • 12 likes

No puedo verificar mis cuentas familiares

Cuando trato de verificar las invitaciones a mis familiares me aparece un error.Por lo tanto no pueden acceder... Ayuda por favor, mi hija me esta matando

  • Newbie
  • Cuando trato de verificar las invitaciones a mis familiares me aparece un error. Por lo tanto no pueden acceder...     Ayuda por favor, mi hija me esta matando
  • 121 Views
  • 0 replies
  • 0 likes
  • Account
  • 121 Views
  • 0 replies
  • 0 likes

Someone is using my account on which I use Facebook to log in

I started using Spotify with a Facebook account years ago. I don't remember setting up a username/password... maybe I did but I don't recall that in the signup process. a few days ago, someone else somehow gained access to my Spotify account. I could...

  • Newbie
  • I started using Spotify with a Facebook account years ago.  I don't remember setting up a username/password... maybe I did but I don't recall that in the signup process.  a few days ago, so...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Spotify took my money and didn't receive the Premium Status

Hello guys, today I tried to see the "Spotify for Students" options.I filled the card data and it redirected me to SheerID, I started searching for my kind of University and I didn't find it. While I was looking for it, I got a message from my bank a...

  • Newbie
  • Hello guys,   today I tried to see the "Spotify for Students" options. I filled the card data and it redirected me to SheerID, I started searching for  my kind of University and I didn'...
  • jsannn
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading to family plan

I upgraded to the family plan, and added my husband, does he need to cancel his subscription? Or does it automatically get cancelled?

  • Newbie
  • I upgraded to the family plan, and added my husband, does he need to cancel his subscription? Or does it automatically get cancelled?
  • jsannn
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 243 Views
  • 1 replies
  • 0 likes

How to change country in Premium? Guidelines don't work.

I recently changed to a family plan but family members can't log in into the account. I am guessing it may be a problem with my residence: I live in Uruguay, but have a US account/US credit card. I tried to change my payment options in settings, but ...

  • Newbie
  • I recently changed to a family plan but family members can't log in into the account. I am guessing it may be a problem with my residence: I live in Uruguay, but have a US account/US credit card. I t...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

I paid but I could not get premium

First of all I would like to say hi to everyone. Today I paid to get premium membership which I select for students then I start to fill up the information such as my name which university I'm studying at then I tap to next but at that moment I was t...

  • Newbie
  • First of all I would like to say hi to everyone. Today I paid to get premium membership which I select for students then I start to fill up the information such as my name which university I'm studyi...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

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  • Regular
  • fghfghfgh
  • 222 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 222 Views
  • 0 replies
  • 0 likes

Solved!! Is VPN against spotify terms of use?

I'm an Australian citizen however I have spent a good many years out of Australia and in Vanuatu. Does it go against the spotify terms of use to use a VPN or IP hider technology?

  • Casual Listener
  • I'm an Australian citizen however I have spent a good many years out of Australia and in Vanuatu. Does it go against the spotify terms of use to use a VPN or IP hider technology?
  • matt-the-legend
  • Regular
  • 963 Views
  • 1 replies
  • 0 likes
  • 963 Views
  • 1 replies
  • 0 likes

Disconnect from Facebook

Upon connecting my Spotify account to Facebook all was well. Early today I went and liked USA Today’s Facebook Page and suddenly I received a notice that there was suspicious activity on my Facebook account. After that the message asked me to provide...

  • Visitor
  • Upon connecting my Spotify account to Facebook all was well. Early today I went and liked USA Today’s Facebook Page and suddenly I received a notice that there was suspicious activity on my Facebook ...
  • matt-the-legend
  • Regular
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 150 Views
  • 1 replies
  • 0 likes

HACKED

I got hacked on this account! they changed my email and password, and i dont know how to change it back, can only connect becasue its connectedd to facebook.. so now iim payiing and someone else is using it.. Please help me!!!!

  • Newbie
  • I got hacked on this account! they changed my email and password, and i dont know how to change it back, can only connect becasue its connectedd to facebook.. so now iim payiing and someone else is u...
  • matt-the-legend
  • Regular
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Pagamento Indevido - Inconformidade de valores

Estava pagando um valor de 22.35, porem meu cartão de credito venceu, e quando fui renovar o mesma passou para 26.90, porem recebir um email falando que o valor iria manter 22.35 durante 3 meses, mas de fato não é o que está acontecendo. Gostaria de ...

  • Casual Listener
  • Estava pagando um valor de 22.35, porem meu cartão de credito venceu, e quando fui renovar o mesma passou para 26.90, porem recebir um email falando que o valor iria manter 22.35 durante 3 meses, mas...
  • Bittencourt
  • Spotify Star
  • 659 Views
  • 7 replies
  • 0 likes
  • 659 Views
  • 7 replies
  • 0 likes

local files

hi i have recently downloaded some songs on my computer, they're in 'local files' and i've added them to my playlists, but when i try to download them on spotify it just says 'waiting...'i don't know what to do

  • Newbie
  • hi i have recently downloaded some songs on my computer, they're in 'local files' and i've added them to my playlists, but when i try to download them on spotify it just says 'waiting...' i don't kn...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Al renovarse el pago premium nos pasa a free

Estoy en plan premium pero cada vez que de actualiza el pago mis familiares pasan a cuenta gratis, yo que dirijo esto sí conservo la cuenta premium pero cada mes debo volver a enviar invitación a mis hermanos y primos. ¿como lo soluciono?

  • Visitor
  • Estoy en plan premium pero cada vez que de actualiza el pago mis familiares pasan a cuenta gratis, yo que dirijo esto sí conservo la cuenta premium pero cada mes debo volver a enviar invitación a mis...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

No me acuerdo de la direccion de la cuenta premium como puedo saberla

Hola! Alguien me puede ayudar. No me acuerdo de la dirección de casa que puse en la cuenta familiar...alguien me puede decir como puedo saberlo?

  • Newbie
  • Hola! Alguien me puede ayudar. No me acuerdo de la dirección de casa que puse en la cuenta familiar...alguien me puede decir como puedo saberlo?
  • 167 Views
  • 0 replies
  • 1 likes
  • 167 Views
  • 0 replies
  • 1 likes

Solved!! Family Subscription Activating Failed

I sent an invitation to a family member, when he click the button in the email, it took him to his account info page WITHOUT GIVING HIM PREMIUM.How can I fix this?

  • Newbie
  • I sent an invitation to a family member, when he click the button in the email, it took him to his account info page WITHOUT GIVING HIM PREMIUM. How can I fix this?
  • Luke
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

I can not enter my account

On 01/12/2015 I enter my Spotify account on the iPhone and is disconnected, I tried to log in several times and all spoke my password and login wrong. I tried to get on the Desktop then the problem was entranho because I put the login and password, e...

  • Newbie
  • On 01/12/2015 I enter my Spotify account on the iPhone and is disconnected, I tried to log in several times and all spoke my password and login wrong. I tried to get on the Desktop then the problem w...
  • Marc_01
  • Newbie
  • 821 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 821 Views
  • 7 replies
  • 2 likes

Solved!! 2 problems- Can't log in to facebook & Doesn't show premium on IOS APP

Dear Spotify & Community,I've encountered two problems,1. I can't connect my facebook account after registering with my email address2. I've joined the Family Premium, but it only works for the spotify web, neither the Spotify software(PC) nor the IO...

  • Casual Listener
  • Dear Spotify & Community, I've encountered two problems, 1. I can't connect my facebook account after registering with my email address 2. I've joined the Family Premium, but it only works for...
  • tommyleunglf2
  • Casual Listener
  • 571 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
  • 571 Views
  • 6 replies
  • 1 likes

Trying to end subscription

I'm trying to end my subscription from premium just to going back to the no more subscription without paying

  • Newbie
  • I'm trying to end my subscription from premium just to going back to the no more subscription without paying
  • Luke
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

My account got Hacked

I just noticed my account got hacked, Just opened the app and saw that I was following some weird playlists in a french creole dialect. Which is weird (I live in chile, no relation to france etc). I thought maybe I missclicked something but when I ch...

  • Newbie
  • I just noticed my account got hacked, Just opened the app and saw that I was following some weird playlists in a french creole dialect. Which is weird (I live in chile, no relation to france etc). I ...
  • IguanaSetup
  • Community Legend
  • 1006 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Security
  • 1006 Views
  • 2 replies
  • 1 likes

What can other people see on my profile?

HiI was wondering what a person that follows me can see when he or she goes to my profile.Can he see the last song I played or what my latesst artisits where that I listened to, like I can see when I go to my profile? The same quetions goes for peopl...

  • Newbie
  • Hi I was wondering what a person that follows me can see when he or she goes to my profile.Can he see the last song I played or what my latesst artisits where that I listened to, like I can see when...
  • IguanaSetup
  • Community Legend
  • 49562 Views
  • 1 replies
  • 0 likes
  • 49562 Views
  • 1 replies
  • 0 likes