Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83455 Views

29 replies

0 likes

  • 83455 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104549 Views

10 replies

3 likes

Account
Login
  • 104549 Views
  • 10 replies
  • 3 likes

erertertyrteerre

ryertyrrrrryghgfhghhdgfdgfgfhgfhgdfhghfgfhgfhghghg

Regular

ryertyrrrrryghgfhghhdgfdgfgfhgfhgdfhghfgfhgfhghghg

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Deleting Premium in the app

Is there any chance to delete spotify premium without going to their website? By only using the spotify app?Thanks in advance

Visitor

Is there any chance to delete spotify premium without going to their website? By only using the spotify app? Thanks in advance

220 Views

0 replies

0 likes

Premium
  • 220 Views
  • 0 replies
  • 0 likes

Why i don't have any username

I started to put my Music on talent pool but there is see that my username is really ugly

Newbie

I started to put my Music on talent pool but there is see that my username is really ugly

Sebasty

Community Legend

705 Views

1 replies

1 likes

  • 705 Views
  • 1 replies
  • 1 likes

Fiz plano familiar e só consigo entrar com login de um convidado

Bom dia! Fiz o plano familiar em meu nome Roberta Jacques da Silva Neves e tenho 2 membros. No meu email aparece como código do titular 216oni4fq5hywbcx6sfp5kziq. O problema é que só 1 convidade consegue acesso. Não consigo acessar como titular e nem...

Newbie

Bom dia! Fiz o plano familiar em meu nome Roberta Jacques da Silva Neves e tenho 2 membros. No meu email aparece como código do titular 216oni4fq5hywbcx6sfp5kziq.  O problema é que só 1 co...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Customer Service

Terrible customer service. Had to call my bank to have them dispute the charge from Spotify since they charged me for premium and then tried to tell me that the charge didn't go through. I've gone almost a week now without a service that I paid to us...

Visitor

Terrible customer service. Had to call my bank to have them dispute the charge from Spotify since they charged me for premium and then tried to tell me that the charge didn't go through. I've gone al...

SeanMurphy112

Newbie

868 Views

7 replies

0 likes

Subscription
  • 868 Views
  • 7 replies
  • 0 likes

Solved!! Account Hacked

My Account has been hacked- how do i log off all devices?

Casual Listener

My Account has been hacked- how do i log off all devices?

CryticalAce

Spotify Star

1022 Views

6 replies

0 likes

Account
  • 1022 Views
  • 6 replies
  • 0 likes

How do i change spotify facebook settings

I connected my spotify to facebook but didnt allow it to view my friends. How can I change it so I can?

Newbie

I connected my spotify to facebook but didnt allow it to view my friends. How can I change it so I can?

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

How do I change my Spotify username to Facebook name?

It's been months since I connected Facebook to Spotify but the mobile app along with the desktop app still hasn't changed my display name to the one I use on Facebook. I've tried reinstalling both but it still hasn't worked. I've also tried logging i...

Casual Listener

It's been months since I connected Facebook to Spotify but the mobile app along with the desktop app still hasn't changed my display name to the one I use on Facebook. I've tried reinstalling both bu...

274 Views

0 replies

0 likes

Account
  • 274 Views
  • 0 replies
  • 0 likes

Way to prevent duplicates in playlists.

Varför kan jag inte bjuda in till min family konto ?Dom skriver rätt adress mm i länken till mailet dom har ett free konto.

Newbie

Varför kan jag inte bjuda in till min family konto ? Dom skriver rätt adress mm i länken till mailet dom har ett free konto.  

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Double Charges for over 8 months....

When I opened my account with Spotify, I (thought I) linked my original account to Facebook. For some reason, however, the original and the facebook account have been being charged seperately for over eight months. So I've been paying double for near...

Casual Listener

When I opened my account with Spotify, I (thought I) linked my original account to Facebook.  For some reason, however, the original and the facebook account have been being charged seperately f...

caloiellorente

Newbie

5348 Views

35 replies

0 likes

Account
Other
Subscription
  • 5348 Views
  • 35 replies
  • 0 likes

User name

Please help..im a spotify first user.how to change user name in spotify?my user name is very random alphabet.please help me.

Newbie

Please help..im a spotify first user.how to change user name in spotify?my user name is very random alphabet.please help me.

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

I cannot access my account.

I cannot access my account because it was linked to my facebook account which i deleted a while back. I have tried everything to link it to a new account but havent been able to. I want to continue using this service but if i am unable to access my a...

Newbie

I cannot access my account because it was linked to my facebook account which i deleted a while back. I have tried everything to link it to a new account but havent been able to. I want to continue u...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in says email is not associated with and account

I have a Spotify premium account. One day I was signed out from every device and when I tried logging back in from my iPhone, i got a pop up message saying "Login failed. Unable to log in. Either username or password is incorrect. Have you signed up ...

Newbie

I have a Spotify premium account. One day I was signed out from every device and when I tried logging back in from my iPhone, i got a pop up message saying "Login failed. Unable to log in. Either use...

judahjohn

Newbie

3501 Views

2 replies

0 likes

Account
Login
  • 3501 Views
  • 2 replies
  • 0 likes

Problem on managing my family member accounts

Hello, The details of my family member emails are not shown as following.Can anyone help me? Thanks.

Newbie

Hello,    The details of my family member emails are not shown as following. Can anyone help me?   Thanks.

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

My wife's account doesn't change to premiun

I putted my wife in a Family premium account two months ago, but in his IPhone 7 still look like free account

Newbie

I putted my wife in a Family premium account two months ago, but in his IPhone 7 still look like free account

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
  • 0 likes

Solved!! Password issues

Hi there, I'm having issues with logging in. I am able to log in via web browser using my normal email and password, but this same email and password does not work when I try to log in using the iPhone app and the Mac app. On the Mac, I receive error...

Casual Listener

Hi there,   I'm having issues with logging in.   I am able to log in via web browser using my normal email and password, but this same email and password does not work when I try to log...

stephyjo_5

Newbie

718 Views

4 replies

0 likes

Account
Login
  • 718 Views
  • 4 replies
  • 0 likes

Troca de forma de pagamento.

Eu fiz a troca da forma de pagamento e foi lançado um valor de R$10 no meu cartão só para confirmação do cartão, mas até o momento o valor de cobrança não foi cancelado. Como devo proceder?

Newbie

Eu fiz a troca da forma de pagamento e foi lançado um valor de R$10 no meu cartão só para confirmação do cartão, mas até o momento o valor de cobrança não foi cancelado. Como devo proceder?

261 Views

0 replies

1 likes

  • 261 Views
  • 0 replies
  • 1 likes

Probe Abo kündigen

Hallo, gestern habe ich mir Spotify free installiert...leider hab ich es ausversehen geschafft mir den Testmonat vom Probe Abo zu holen. Ich musste keine Zahlungsmethode angeben. Gar nichts! Jetzt möchte ich es gerne kündigen und weiß nicht wie. In m...

Casual Listener

Hallo, gestern habe ich mir Spotify free installiert...leider hab ich es ausversehen geschafft mir den Testmonat vom Probe Abo zu holen. Ich musste keine Zahlungsmethode angeben. Gar nichts! Jetzt mö...

VanyLovesMusic

Newbie

4744 Views

4 replies

0 likes

Premium
  • 4744 Views
  • 4 replies
  • 0 likes

Unable to log on to app

I have just signed up and downloaded the app but the log in won’t accept my details. Have tried with email and with Spotify generated username and it won’t log in. I get an error message saying my username/email or password is incorrect. I have gone ...

Casual Listener

I have just signed up and downloaded the app but the log in won’t accept my details. Have tried with email and with Spotify generated username and it won’t log in. I get an error message saying my us...

Dnorrie86

Casual Listener

418 Views

2 replies

0 likes

Account
Login
  • 418 Views
  • 2 replies
  • 0 likes