Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 194481 Views
  • 719 replies
  • 63 likes
  • Account
  • 194481 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1100907 Views
  • 118 replies
  • 106 likes
  • Account
  • 1100907 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54679 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54679 Views
  • 58 replies
  • 8 likes

Superuser Contribution 3 months for 99p

I bough Spotify Premium for 3 months for 99p and when I tried to log into my account a few weeks later it kept saying that the password was wrong. When I tried to reset the pasword, it said there was no account registered with that email. I created a...

  • Visitor
  • I bough Spotify Premium for 3 months for 99p and when I tried to log into my account a few weeks later it kept saying that the password was wrong. When I tried to reset the pasword, it said there was...
  • MonicaM_Bogota
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • Premium
  • 205 Views
  • 1 replies
  • 0 likes

Going in circles with login.

I have been trying to log on to my account avafriedrich@gmail.com. I am currently borrowing my friends account, which I use for my yoga teaching classes, so I desperately need this fixed. I had my password reset through email, something like that, st...

  • Newbie
  • I have been trying to log on to my account avafriedrich@gmail.com. I am currently borrowing my friends account, which I use for my yoga teaching classes, so I desperately need this fixed. I had my pa...
  • 53 Views
  • 0 replies
  • 0 likes
  • 53 Views
  • 0 replies
  • 0 likes

Se desunieron mis cuentas y ahora no me deja volverlas a agregar

Hace algunos meses tenia agregados a mi familia y de repente nadie se podia conectar, al ver mi plan familiar los intente agregar y no me lo permitia. Soporte de spotify borro mi cuenta, creo otra y al intentarlos agregar de nuevo dos de los 4 correo...

  • Newbie
  • Hace algunos meses tenia agregados a mi familia y de repente nadie se podia conectar, al ver mi plan familiar los intente agregar y no me lo permitia. Soporte de spotify borro mi cuenta, creo otra y ...
  • eryraro12
  • Newbie
  • 177 Views
  • 3 replies
  • 0 likes
  • 177 Views
  • 3 replies
  • 0 likes

Solved!! Export playlist from old account, Import into new account

Hoping for a very simple solution to something I know many have issue with. Since I can't simply change my username (it is a trademarked company name I no longer own and legally need to get away from right away), I need to export my existing playlist...

  • Visitor
  • Hoping for a very simple solution to something I know many have issue with.   Since I can't simply change my username (it is a trademarked company name I no longer own and legally need to get ...
  • RobertGoslingJr
  • Regular
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
  • 300 Views
  • 3 replies
  • 0 likes

Playlists moved to another account

How do I move my playlists from one account to another?

  • Visitor
  • How do I move my playlists from one account to another?
  • RobertGoslingJr
  • Regular
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Spotify Family

I recently paid for a Family Subscription but no one is able to access anything. It keeps saying upgrade to premium... help.

  • Casual Listener
  • I recently paid for a Family Subscription but no one is able to access anything. It keeps saying upgrade to premium... help.
  • taylorhernandez
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • Premium
  • 151 Views
  • 2 replies
  • 0 likes

Solved!! Concert Suggestions Not Near Me

So, my zip code is correct in my account, I admit, upstate new york might not be a hot bed for tours but there have been plenty of bands that come through Albany, there have even been a few shows in Glens Falls that interest me, yet the only suggesti...

  • Casual Listener
  • So, my zip code is correct in my account, I admit, upstate new york might not be a hot bed for tours but there have been plenty of bands that come through Albany, there have even been a few shows in ...
  • Redletha
  • Newbie
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
  • 357 Views
  • 2 replies
  • 0 likes

Can't log in

Hi spotify! Basically i created my account by randomly pressing letters.... but eventually i grew attached to this account and even amassed a large following. So if i log out of my curren device, my whole account will be lost. Is there a solution to ...

  • Newbie
  • Hi spotify! Basically i created my account by randomly pressing letters.... but eventually i grew attached to this account and even amassed a large following. So if i log out of my curren device, my ...
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 66 Views
  • 0 replies
  • 0 likes

Superuser Contribution CAN'T LOG INTO SPOTIFY

So this morning, I saw that I had been logged out of my Spotify account on all devices. My password - which was correct - was not working for me on any device I entered it into, but it was working for a friend of mine that I shared my account with. I...

  • Casual Listener
  •   So this morning, I saw that I had been logged out of my Spotify account on all devices. My password - which was correct - was not working for me on any device I entered it into, but it was wor...
  • Paytonx
  • Casual Listener
  • 176 Views
  • 2 replies
  • 0 likes
  • 176 Views
  • 2 replies
  • 0 likes

Change username

Hello, can somebody help me how to change my Username on spotify? It should be my name but when I check on my account and playlist it show 212ibfoykwn7ovgvnetergjdq anyone?

  • Casual Listener
  • Hello, can somebody help me how to change my Username on spotify? It should be my name but when I check on my account and playlist it show 212ibfoykwn7ovgvnetergjdq    anyone?
  • 64 Views
  • 0 replies
  • 0 likes
  • Account
  • 64 Views
  • 0 replies
  • 0 likes

Superuser Contribution I'm in a diffrent country

I'm in Boston. And i live in Budapest. They told me to tell them on their website so that i can listen to music.

  • Newbie
  • I'm in Boston. And i live in Budapest. They told me to tell them on their website so that i can listen to music.
  • SergioDavid
  • Roadie
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution logging out on iphone

My son logged into his account on my phone. Now his account comes up every time I click the app. I have since created my own account, but I can't find a way to log out of his account on my phone, so I can log in. We don't have family sharing (yet), s...

  • Newbie
  • My son logged into his account on my phone. Now his account comes up every time I click the app. I have since created my own account, but I can't find a way to log out of his account on my phone, so ...
  • SergioDavid
  • Roadie
  • 639 Views
  • 2 replies
  • 0 likes
  • Login
  • 639 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't login

Hi. My father haven't been useing his spotify account for some time now, but now he wants to login but can't. He used to login with his Facebook account but now he get this message: "You do not have a Spotify account connected to your Facebook accoun...

  • Newbie
  • Hi. My father haven't been useing his spotify account for some time now, but now he wants to login but can't. He used to login with his Facebook account but now he get this message:   " You do...
  • SergioDavid
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please Help

It has been eight days that I paid the subscription fee but my premium has not been activeted. please, i kindly request you to take necessary action.

  • Newbie
  • It has been eight days that I paid the subscription fee but my premium has not been activeted. please, i kindly request you to take necessary action.
  • SergioDavid
  • Roadie
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong country , impossible to change

Hello, I have been trying to use a premium family account for which I received the invitation, by clicking on the link of the invitation I logged in with my Facebook account but I had an error message telling me that I am in a different country and c...

  • Newbie
  • Hello, I have been trying to use a premium family account for which I received the invitation, by clicking on the link of the invitation I logged in with my Facebook account but I had an error messag...
  • SergioDavid
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accounts

I was locked out of one account, made a new one, applied my card so that it can be premium and was immediately charged and I still down have a premium account. I've tried re logging in and the whole nine yards. I'm not happy to be paying $20 a month ...

  • Newbie
  • I was locked out of one account, made a new one, applied my card so that it can be premium and was immediately charged and I still down have a premium account. I've tried re logging in and the whole ...
  • SergioDavid
  • Roadie
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password

I cannot reset password, gone through correct procedure but cannot get onto link, ive forgotten my previous password and cannot now get onto Spotify at all Very frustrating!!!

  • Newbie
  • I cannot reset password, gone through correct procedure but cannot get onto link, ive forgotten my previous password and cannot now get onto Spotify at all  Very frustrating!!!    
  • SergioDavid
  • Roadie
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error thingy

Everytime I try to log on PS4, it will always say, "Error connecting to PlayStation Network. Please try again later." And I don't understand what it's talking about. I can log in on my phone alright with no issues.

  • Visitor
  • Everytime I try to log on PS4, it will always say, "Error connecting to PlayStation Network. Please try again later." And I don't understand what it's talking about. I can log in on my phone alright ...
  • SergioDavid
  • Roadie
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Paypal Option for Student's Premium Discount

I would love to have premium spotify with the student discount but it's a dealbreaker when I see that PayPal is not an option for a Method Payment.

  • Newbie
  • I would love to have premium spotify with the student discount but it's a dealbreaker when I see that PayPal is not an option for a Method Payment. 
  • SergioDavid
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Paying for an account I don't have

My credit card is charged for a premium account I know nothing about. There's no way I can login on it to terminate the account. What can I do?

  • Newbie
  • My credit card is charged for a premium account I know nothing about. There's no way I can login on it to terminate the account. What can I do?
  • user-removed
  • Not applicable
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes