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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4016 Views
  • 0 replies
  • 9 likes
  • Security
  • 4016 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462029 Views
  • 974 replies
  • 110 likes
  • Account
  • 462029 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204456 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204456 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112441 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112441 Views
  • 72 replies
  • 12 likes

STOP £9.99 coming off my monile phone bill!!!

1) When i go to settings there is no option to cancel subscription2) when i go onto spotify on a computy and click on 'account' it doesnt bring any options up at all, just a blank page with the 'account' header3) the email given for boku wont sendIm ...

  • Casual Listener
  • 1) When i go to settings there is no option to cancel subscription 2) when i go onto spotify on a computy and click on 'account' it doesnt bring any options up at all, just a blank page with the '...
  • Spotifyrthieves
  • Casual Listener
  • 12729 Views
  • 9 replies
  • 1 likes
  • Subscription
  • 12729 Views
  • 9 replies
  • 1 likes

Change language

Hello everybodyA while ago I added the Turkish keyboard to my mac, since my friend was teaching me Turkish.My spotify then changes the language to Turkish but I managed to get it back to English. Now I wanna add a picture to one of my playlists, but ...

  • Casual Listener
  • Hello everybody A while ago I added the Turkish keyboard to my mac, since my friend was teaching me Turkish. My spotify then changes the language to Turkish but I managed to get it back to English....
  • 183 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 183 Views
  • 0 replies
  • 0 likes

Spotify licensing issues/matters

Hello, I am just wondering what are the licensing reasons that Spotify has for which we cannot use a payment method not issued in a certain country of residence, with regard to this information:https://support.spotify.com/account_payment_help/account...

  • Casual Listener
  • Hello,   I am just wondering what are the licensing reasons that Spotify has for which we cannot use a payment method not issued in a certain country of residence, with regard to this informat...
  • misterfroggy
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Changing email on account

Hello Spotify Community, I currently use my username karanmanku to sign in to Spotify. I can also sign in using my facebook login, or email attached to this same account (karanmanku), let's call this email x. My problem is that whenever I sign in usi...

  • Newbie
  • Hello Spotify Community,   I currently use my username karanmanku to sign in to Spotify. I can also sign in using my facebook login, or email attached to this same account (karanmanku), l...
  • 106 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 106 Views
  • 0 replies
  • 0 likes

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  • Regular
  • fghfghfdgfdfg
  • 104 Views
  • 0 replies
  • 0 likes
  • Account
  • 104 Views
  • 0 replies
  • 0 likes

Superuser Contribution Random letter name

Hello. I signed up Spotify using my Facebook account, but instead of Spotify correctly show my name, it gives me random letters and numbers instead, like in the attached pic. I tried to change it in my Edit Profile tab but it said I have to change it...

  • Casual Listener
  • Hello. I signed up Spotify using my Facebook account, but instead of Spotify correctly show my name, it gives me random letters and numbers instead, like in the attached pic. I tried to change it in ...
  • Harujii
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Cancellare l'account

Ho un account creato con Facebook che vorrei eliminare perché ho creato un secondo account in cui ora ho l'abbonamento Premium (di quello creato con Facebook non ricordavo più la password). Ho seguito tutta la procedura per eliminare l'account, più d...

  • Newbie
  • Ho un account creato con Facebook che vorrei eliminare perché ho creato un secondo account in cui ora ho l'abbonamento Premium (di quello creato con Facebook non ricordavo più la password). Ho seguit...
  • 502 Views
  • 0 replies
  • 0 likes
  • 502 Views
  • 0 replies
  • 0 likes

Email not in use and password forgotten

After a week trying to solve this, Im thinking to guive up and cancel my account at Spotify, I cant understand how a company has no a phone number to solve a problem.I opened my account through Facebook, now the email is out of use, at the same time,...

  • Casual Listener
  • After a week trying to solve this, Im thinking to guive up and cancel my account at Spotify, I cant understand how a company has no a phone number to solve a problem. I opened my account through Fac...
  • Jaykimkunard
  • Newbie
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

Spotify family subscribed but still Free account...

Hello community I just subscribed to family plan and when I sign in on mobile or web it still show me "Free account". Can someone help me please ? Thanks a lot

  • Newbie
  • Hello community 🙂   I just subscribed to family plan and when I sign in on mobile or web it still show me "Free account".   Can someone help me please ?   Thanks a lot
  • 146 Views
  • 0 replies
  • 1 likes
  • Premium
    Subscription
  • 146 Views
  • 0 replies
  • 1 likes

Premium Family not in the App

I was invited to Spotify Premium Family. After registration it all works on my PC, but the app does not recognize my Premium account. I tried logging off and on with both username and email, as well as deinstallation with removal off data and cache. ...

  • Visitor
  • I was invited to Spotify Premium Family. After registration it all works on my PC, but the app does not recognize my Premium account. I tried logging off and on with both username and email, as well ...
  • user-removed
  • Not applicable
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

How to pay 1 year in advance Spotify Family

I have the Family subscribtion and i really want to pay it in advance. I know it is possible with a redeem code, but this is just for Premium, not Family. Anyone?

  • Casual Listener
  • I have the Family subscribtion and i really want to pay it in advance. I know it is possible with a redeem code, but this is just for Premium, not Family.   Anyone? 🙂
  • budgardner
  • Casual Listener
  • 11865 Views
  • 9 replies
  • 1 likes
  • Premium
    Subscription
  • 11865 Views
  • 9 replies
  • 1 likes

Not receiving Spotify emails - Email is already in use

My account metadata has an old email address stored. I dont have access to this email anymore therefore I dont receive and Spotify emails. I usually log in with Facebook and not this old email address. I am trying to update this old email address to ...

  • Newbie
  • My account metadata has an old email address stored. I dont have access to this email anymore therefore I dont receive and Spotify emails. I usually log in with Facebook and not this old email a...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

wrong e-mail

When I upgraded my spotify to premium I noticed that there was a typo in my mail adress. I have corrected it now, but I have no premium feature on my account. There's probably an activation key or something similar that I did not get. What do I do?

  • Newbie
  • When I upgraded my spotify to premium I noticed that there was a typo in my mail adress. I have corrected it now, but I have no premium feature on my account. There's probably an activation key or so...
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 0 replies
  • 0 likes

Solved!! My account has been hacked

I have an issue with my account, someone hacked my spotify account and change my pasword. I can still enter only with my facebook account, but when I try to change my pasword it doent let me because it says that I have to change my facebook password,...

  • Casual Listener
  • I have an issue with my account, someone hacked my spotify account and change my pasword. I can still enter only with my facebook account, but when I try to change my pasword it doent let me because ...
  • Maxim
  • Spotify Star
  • 1091 Views
  • 1 replies
  • 0 likes
  • Account
  • 1091 Views
  • 1 replies
  • 0 likes

Solved!! French speaker in Belgium receiving newsletters in Dutch

Hello,I am a french speaker living in Belgium. I have set French as my language in Spotify, but all the emails I receive from Spotify are in Flemish (the belgian version of Dutch).Is there are way to receive these emails in French or in English?Thx

  • Casual Listener
  • Hello, I am a french speaker living in Belgium. I have set French as my language in Spotify, but all the emails I receive from Spotify are in Flemish (the belgian version of Dutch). Is there are wa...
  • KatesHere
  • Community Legend
  • 496 Views
  • 2 replies
  • 5 likes
  • Account
    Subscription
  • 496 Views
  • 2 replies
  • 5 likes

Problema cuenta premium

Buenas tardes... Instale la APP en mi Iphone, registre mi cuenta sin ningun problema. El tema vino cuando me aparecio el cartel de pasarme a premium. Le daba click y nada. Ingrese por la pagina WEB, me registre como premium y listo. El problema ahora...

  • Newbie
  • Buenas tardes...   Instale la APP en mi Iphone, registre mi cuenta sin ningun problema. El tema vino cuando me aparecio el cartel de pasarme a premium. Le daba click y nada. Ingrese por la pag...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Bought premium subscription - invited to family afterwards

The other day I bought a premium subscription and only few hours later I was invited to a family subscription. Can I have my money back from the other subscription somehow?

  • Casual Listener
  • The other day I bought a premium subscription and only few hours later I was invited to a family subscription. Can I have my money back from the other subscription somehow?
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Quiero eliminar un dispositivo permanentemente de mi cuenta

Buen día, he querido eliminar un dispositivo de mi cuenta o cambiar la contraseña de mi cuenta, pero al tratar de eliminar sólo me saca los que estan offline y lo que quiero es que ese dispositivo no pueda entrar a mi cuenta sin autorización.Por lo q...

  • Newbie
  • Buen día,  he querido eliminar un dispositivo de mi cuenta o cambiar la contraseña de mi cuenta, pero al tratar de eliminar sólo me saca los que estan offline y lo que quiero es que ese disposi...
  • andreadage
  • Casual Listener
  • 28902 Views
  • 2 replies
  • 4 likes
  • Account
    Other
    Premium
    Security
  • 28902 Views
  • 2 replies
  • 4 likes

Hacked

I got a sms from spotify with the message that i have booked premium for 9.99 euros but i didnt do this and now the money was booked up from my mobilephonepls help me

  • Newbie
  • I got a sms from spotify with the message that i have booked premium for 9.99 euros but i didnt do this and now the money was booked up from my mobilephone pls help me  
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

App doesn't change from free account to family account

I upgraded from free to family but my acount on my app on my mobile phone is still in "free" modus, so I cannot download, etc.I deleted the app, installed again, registered again, etc. nothing works. Do I pay money for nothing?

  • Newbie
  • I upgraded from free to family but my acount on my app on my mobile phone is still in "free" modus, so I cannot download, etc. I deleted the app, installed again, registered again, etc. nothing work...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes