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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080426 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080426 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49941 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49941 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146389 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146389 Views
  • 4840 replies
  • 118 likes

Strange activity in my account

Some strange activity in my account, some unknown device is connected and keeps switching the music to it. I already disconnected all devices, changed my credentials and this keeps going on.The worst part? I pay for the service and I can't find a sup...

  • Newbie
  • Some strange activity in my account, some unknown device is connected and keeps switching the music to it. I already disconnected all devices, changed my credentials and this keeps going on. The w...
  • luismartin
  • Roadie
  • 559 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 559 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Create an Account Using Facebook?

I had two accounts, the first is created by using FB and the second by using an email adress(the one I use right now). I connected my second account to FB, then discconnected using the option in the Spotify settings. Then I tried to login to that fir...

  • Casual Listener
  • I had two accounts, the first is created by using FB and the second by using an email adress(the one I use right now). I connected my second account to FB, then discconnected using the option in the ...
  • Julian
  • Moderator
  • 4548 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 4548 Views
  • 1 replies
  • 0 likes

Only Shuffle on Android for Free Accounts?

Why can't I just play a playlist on my phone? Why do I have to shuffle? I don't have to shuffle on my PC - just on my phone.

  • Regular
  • Why can't I just play a playlist on my phone?  Why do I have to shuffle?  I don't have to shuffle on my PC - just on my phone.
  • Jackdaw12
  • Roadie
  • 676 Views
  • 2 replies
  • 2 likes
  • Free
  • 676 Views
  • 2 replies
  • 2 likes

Charged by Spotify and iTunes for Premium - HELP!

I have just discovered that for at least 12 months I have been charged by both iTunes and Spotify for my Premium service. iTunes has been charging me £12.99 and Spotify £9.99. I would like to know what to do and how I can get my money back from the l...

  • Newbie
  • I have just discovered that for at least 12 months I have been charged by both iTunes and Spotify for my Premium service.  iTunes has been charging me £12.99 and Spotify £9.99.   I would ...
  • Robert_W
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Por que después de la última actualización se me borró toda la información?

Después de la última actualización mi spotify me borró mis canciones guardadas mis canciones bajadas mis preferencias... como puedo recuperar todo?

  • Casual Listener
  • Después de la última actualización mi spotify me borró mis canciones guardadas mis canciones bajadas mis preferencias... como puedo recuperar todo?
  • cadmielp
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Pagamentos

Bom Dia,Efetuei o pagamento por cartão de crédito sem spotify, só que me cobrar 10,00 e terá renovação daqui 7 dias, é normal isso?

  • Newbie
  • Bom Dia, Efetuei o pagamento por cartão de crédito sem spotify, só que me cobrar 10,00 e terá renovação daqui 7 dias, é normal isso?
  • Bittencourt
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Emigrating to New Zealand

Hi,I'm moving in New Zealand mid july and i wanted to know what i would need to do with my premium account. i still want to keep it, but how i do transfer it over there and how will i continue to pay for my account? Thanks,Melissa.

  • Newbie
  • Hi, I'm moving in New Zealand mid july and i wanted to know what i would need to do with my premium account. i still want to keep it, but how i do transfer it over there and how will i continue to p...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Não encontro minha conta premium

Não lembro o e-mail que cadastrei, já tentei todos.Tenho medo que a cobrança do Premium continue.Gostaria de cancelar.Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@gmail.com), avisando da cobrança, quando eu ainda estava u...

  • Newbie
  • Não lembro o e-mail que cadastrei, já tentei todos. Tenho medo que a cobrança do Premium continue. Gostaria de cancelar. Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@g...
  • cadmielp
  • Roadie
  • 203 Views
  • 3 replies
  • 1 likes
  • 203 Views
  • 3 replies
  • 1 likes

How to change suggested music preferences?

Hello everyone, My problem is this; Spotify uses country settings to suggest songs and playlist. However I have exactly zero (0, nada, nilch, naught) interest in the music from the country I'm located in. I've changed the country in my profiles by us...

  • Casual Listener
  • Hello everyone,   My problem is this; Spotify uses country settings to suggest songs and playlist. However I have exactly zero (0, nada, nilch, naught) interest in the music from the country I...
  • heybucko
  • Newbie
  • 1370 Views
  • 4 replies
  • 1 likes
  • 1370 Views
  • 4 replies
  • 1 likes

Someone else uses my account!!!

Hi, when i login to my spotify acc, there is a wrong name in the top right corner of the mac app. The name is Eliana Kerr.Someone else is using my account, because sometimes somebody changes the song im listening to. Also somebody creates playlists a...

  • Casual Listener
  • Hi,   when i login to my spotify acc, there is a wrong name in the top right corner of the mac app. The name is Eliana Kerr. Someone else is using my account, because sometimes somebody chang...
  • poeschie
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Solved!! Email changed on Facebook, but not Spotify.

Hi there. I have changed my email address on my Facebook settings, however my old facebook email address still shows under my profile details in spotify. What can I do to solve this problem?

  • Newbie
  • Hi there. I have changed my email address on my Facebook settings, however my old facebook email address still shows under my profile details in spotify. What can I do to solve this problem? 
  • kekstrom107
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Artist page

How do I create my own artist page? i have singles that are on spotify, but the are on radnom people page. How do I create my own artsit page where all my songs can be on my profile.Thanks

  • Newbie
  • How do I create my own artist page? i have singles that are on spotify, but the are on radnom people page. How do I create my own artsit page where all my songs can be on my profile.Thanks 
  • Jiana
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

dificuldades com o premium

Eu assinei o premium, com o cartao, alguem sabe se tem algum tempo pra cair o premium? ja comprei e ainda nao veio nada do premium

  • Newbie
  • Eu assinei o premium, com o cartao, alguem sabe se tem algum tempo pra cair o premium? ja comprei e ainda nao veio nada do premium
  • Bittencourt
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked account?

Got an email today saying my email was changed on my account, which I use every single day. I would never change my email for the account unless I was forced to, in which I was not. I requested it be reverted back to my email and to not be changed ag...

  • Casual Listener
  • Got an email today saying my email was changed on my account, which I use every single day. I would never change my email for the account unless I was forced to, in which I was not. I requested it be...
  • MaryS
  • Roadie
  • 181 Views
  • 6 replies
  • 0 likes
  • 181 Views
  • 6 replies
  • 0 likes

Using Spotify in unsupported country after buying Premium in supported one

Hi all,I'm from Slovenia, but I'm currently based in Ireland until August.I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to use Spotify in Slovenia, where Spotify is not (yet?) suppor...

  • Newbie
  • Hi all, I'm from Slovenia, but I'm currently based in Ireland until August. I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to us...
  • CryticalAce
  • Community Legend
  • 1195 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1195 Views
  • 1 replies
  • 0 likes

Charged for premium even though its student account

I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed with this and would like a refund of the orginal £...

  • Newbie
  • I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed...
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Price difference

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page

  • Casual Listener
  • Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page 🙂
  • mauropuntneyt
  • Casual Listener
  • 186 Views
  • 3 replies
  • 0 likes
  • 186 Views
  • 3 replies
  • 0 likes

How to close an account I didn't create

An account was created (not by me) using my CC. I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify account. But how can I do that when I can't access the account ...

  • Newbie
  • An account was created (not by me) using my CC.  I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify accoun...
  • osornios
  • Spotify Star
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium

"Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax"How much will the tax be?

  • Newbie
  • " Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax" How much will the tax be?
  • Sophia
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes