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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9226 Views
  • 2 replies
  • 9 likes
  • Security
  • 9226 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483403 Views
  • 979 replies
  • 111 likes
  • Account
  • 483403 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211305 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211305 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121108 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121108 Views
  • 72 replies
  • 12 likes

i have payed for premium for years . you have shifted me to free play

you recently billed me for 11.70 as you have for years. However my new i phone 15 is only showing free spotify . its pissing me off. you help prompts are worthless

  • Visitor
  • you recently billed me for 11.70 as you have for years. However my new i phone 15 is only showing free spotify . its pissing me off. you help prompts are worthless
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Email address entered incorrectly

PlanPremium FamilyCountryAustraliaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueHi, my spotify Premium Family account has the wrong email address. I noticed when I was transfer data to my new Samsung S21 today when trying to login...

  • Visitor
  • Plan Premium Family Country Australia Device Samsung Galaxy 8 Operating System Android   My Question or Issue Hi, my spotify Premium Family account has the wrong email address. I notic...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged from GB instead of AUD and i got charged international fees on my credit card

hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happened?

  • Music Fan
  • hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happen...
  • grunchychin
  • Newbie
  • 8489 Views
  • 38 replies
  • 0 likes
  • 8489 Views
  • 38 replies
  • 0 likes

I tried to change the country but I couldn't in my edit profile page.

My country is Qatar then I want to change the country to UAE which I am living now. But I cannot select the drop down many. It is stocked.

  • Visitor
  • My country is Qatar then I want to change the country to UAE which I am living now. But I cannot select the drop down many. It is stocked.
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pay for one of my kids' Spotify Premium, but now want to start a Family plan

PlanFree/Premium/FamilyCountryNew Zealand My Question or IssueI pay for one of my kids' Spotify Premium, but I want to move us to a Family Premium account so my partner, other child, and I get the same benefits. Since my credit card is registered aga...

  • Newbie
  • Plan Free/Premium/Family Country New Zealand   My Question or Issue I pay for one of my kids' Spotify Premium, but I want to move us to a Family Premium account so my partner, other child,...
  • Eni
  • Moderator
  • 287 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 287 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to view any song canvases on iPad Air 5

PlanFreeCountryUnited KingdomDeviceiPad Air 5Operating SystemLatest IOS My Question or IssueHey there,I am sorry if this is a bit too long but this bug/issue of mine has been bugging me for quite a while now. I've been having this issue ever since I ...

  • Newbie
  • Plan Free Country United Kingdom Device iPad Air 5 Operating System Latest IOS   My Question or Issue Hey there, I am sorry if this is a bit too long but this bug/issue of mine has be...
  • Joshua_Jones
  • Newbie
  • 1929 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1929 Views
  • 2 replies
  • 0 likes

How do I download music?

Downloading music is an option for premium account holders, but there is no info on how to do it.

  • Visitor
  • Downloading music is an option for premium account holders, but there is no info on how to do it.
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! How can I log in on a different iPhone

How can I log in on my wife's iPhone for travelling? I use Spotify on my desktop and on my iPod with wi-fi and wanted to be able to use it when travelling with my wife's phone while traveling. I was able to log in on her phone, but Spotify did not re...

  • Casual Listener
  • How can I log in on my wife's iPhone for travelling?   I use Spotify on my desktop and on my iPod with wi-fi and wanted to be able to use it when travelling with my wife's phone while travel...
  • Ochöa
  • Visitor
  • 4654 Views
  • 4 replies
  • 0 likes
  • 4654 Views
  • 4 replies
  • 0 likes

Solved!! Adding friends

Hallo! I'm having trouble adding a friend. I read this advice: " It's easy for you. Type spotify:user:username (with your friend's username) on the search bar to find your friend. At the top it should say "Make it easier to access username's music by...

  • Casual Listener
  • Hallo! I'm having trouble adding a friend. I read this advice: " It's easy for you. Type spotify:user:username (with your friend's username) on the search bar to find your friend. At the ...
  • jnoble1
  • Visitor
  • 173904 Views
  • 9 replies
  • 5 likes
  • 173904 Views
  • 9 replies
  • 5 likes

account used elsewhere

I keep getting "playback stopped account used elsewhere"

  • Visitor
  • I keep getting "playback stopped account used elsewhere"
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! I've moved countries and need to update payment method

I have followed the instructions on Spotify site, but they don't work. I put in new card details but when I hit Save/Update it brings up a red message saying that country and payment method don't match, however I am unable to change the country and t...

  • Visitor
  • I have followed the instructions on Spotify site, but they don't work. I put in new card details but when I hit Save/Update it brings up a red message saying that country and payment method don't mat...
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Acess

Lost acessPlanFamily PremiumCountry DeviceDesktop and Samsung Note10+Operating SystemWindows and Android My Question or IssueI lost access to my email and I don't remember my Spotify password to change it, I have it logged in since when I created the...

  • Visitor
  • Lost acess Plan Family Premium Country   Device Desktop and Samsung Note10+ Operating System Windows and Android   My Question or Issue I lost access to my email and I don't reme...
  • Joan
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Не работает в Украине а именно в Донецкой обл. город Краматорск

Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или проксиPlanFreeCountryUkraineDevice(Honor 9 Lite)Operating System(Windows 10 PRO) My Question or Issue

  • Newbie
  • Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или прокси Plan Free Country Ukraine Device (Honor 9 Lite) Operating System (...
  • andy_hargreaves
  • Newbie
  • 2613 Views
  • 1 replies
  • 3 likes
  • Account
    Free
  • 2613 Views
  • 1 replies
  • 3 likes

Superuser Contribution I deleted Spotify, when reinstall I'm unable to login to my account

Then i checked my gmail to know from which e-mail id i would have probably logged in before, i get that Spotify email on which the confirmation was sent. But when i logged in through it, it isn't the same account on which i had made many private play...

  • Visitor
  • Then i checked my gmail to know from which e-mail id i would have probably logged in before, i get that Spotify email on which the confirmation was sent. But when i logged in through it, it isn't the...
  • Yordan
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution merge 3 pages

PlanPremiumCountry FranceDevicePC x64Operating SystemWindows 10 ProMy Question or IssueI have a page where there is only one track, with my name and a URL.I have a second page with the same name page where there are 3 LPs.I don't remember how I have ...

  • Regular
  • Plan Premium Country France Device PC x64 Operating System Windows 10 Pro My Question or Issue I have a page where there is only one track, with my name and a URL. I have a second page w...
  • NirmelMOUCHIQUEL
  • Regular
  • 319 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 319 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Spotify account won’t update according to my Facebook account.

I am currently living in Sweden with my girlfriends family and wanted to join their family premium subscription. However, Spotify doesn’t change my country although I have already changed it on Facebook.

  • Casual Listener
  • I am currently living in Sweden with my girlfriends family and wanted to join their family premium subscription. However, Spotify doesn’t change my country although I have already changed it on Faceb...
  • Eni
  • Moderator
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps connecting to a device that is not mine

How can I remove the device that is not mine from my laptop (Windows) so my account doesn't connect through Spotify connect anymore?

  • Visitor
  • How can I remove the device that is not mine from my laptop (Windows) so my account doesn't connect through Spotify connect anymore?
  • AlejaR
  • Moderator
  • 2812 Views
  • 7 replies
  • 0 likes
  • 2812 Views
  • 7 replies
  • 0 likes

Is DJ function really smart???

The algorithm of DJ is horrible! Recommending the songs that I dislike to me all day long. Is it artificial intelligence or artificial stupid?

  • Newbie
  • The algorithm of DJ is horrible! Recommending the songs that I dislike to me all day long. Is it artificial intelligence or artificial stupid?  
  • 218 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 218 Views
  • 0 replies
  • 0 likes

Solved!! Shopify won't let me change country

PlanFree/PremiumCountry DeviceOperating System My Question or Issue I moved from Canada to the UK and I'm trying to change the payment method to a credit card issued in the UK. However, it won't let me save it and it says the country the CC is issued...

  • Newbie
  • Plan Free/Premium Country   Device Operating System   My Question or Issue   I moved from Canada to the UK and I'm trying to change the payment method to a credit card issued ...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
  • 382 Views
  • 1 replies
  • 0 likes