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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76550 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94475 Views
9 replies
2 likes
Hello, I am just wondering what are the licensing reasons that Spotify has for which we cannot use a payment method not issued in a certain country of residence, with regard to this information:https://support.spotify.com/account_payment_help/account...
Hello, I am just wondering what are the licensing reasons that Spotify has for which we cannot use a payment method not issued in a certain country of residence, with regard to this informat...
Casual Listener
293 Views
1 replies
0 likes
Hello Spotify Community, I currently use my username karanmanku to sign in to Spotify. I can also sign in using my facebook login, or email attached to this same account (karanmanku), let's call this email x. My problem is that whenever I sign in usi...
Hello Spotify Community, I currently use my username karanmanku to sign in to Spotify. I can also sign in using my facebook login, or email attached to this same account (karanmanku), l...
150 Views
0 replies
0 likes
Hello. I signed up Spotify using my Facebook account, but instead of Spotify correctly show my name, it gives me random letters and numbers instead, like in the attached pic. I tried to change it in my Edit Profile tab but it said I have to change it...
Hello. I signed up Spotify using my Facebook account, but instead of Spotify correctly show my name, it gives me random letters and numbers instead, like in the attached pic. I tried to change it in ...
Casual Listener
390 Views
2 replies
0 likes
Ho un account creato con Facebook che vorrei eliminare perché ho creato un secondo account in cui ora ho l'abbonamento Premium (di quello creato con Facebook non ricordavo più la password). Ho seguito tutta la procedura per eliminare l'account, più d...
Ho un account creato con Facebook che vorrei eliminare perché ho creato un secondo account in cui ora ho l'abbonamento Premium (di quello creato con Facebook non ricordavo più la password). Ho seguit...
572 Views
0 replies
0 likes
After a week trying to solve this, Im thinking to guive up and cancel my account at Spotify, I cant understand how a company has no a phone number to solve a problem.I opened my account through Facebook, now the email is out of use, at the same time,...
After a week trying to solve this, Im thinking to guive up and cancel my account at Spotify, I cant understand how a company has no a phone number to solve a problem. I opened my account through Fac...
Newbie
416 Views
3 replies
0 likes
Hello community I just subscribed to family plan and when I sign in on mobile or web it still show me "Free account". Can someone help me please ? Thanks a lot
Hello community 🙂 I just subscribed to family plan and when I sign in on mobile or web it still show me "Free account". Can someone help me please ? Thanks a lot
222 Views
0 replies
1 likes
I was invited to Spotify Premium Family. After registration it all works on my PC, but the app does not recognize my Premium account. I tried logging off and on with both username and email, as well as deinstallation with removal off data and cache. ...
I was invited to Spotify Premium Family. After registration it all works on my PC, but the app does not recognize my Premium account. I tried logging off and on with both username and email, as well ...
Not applicable
261 Views
2 replies
0 likes
I have the Family subscribtion and i really want to pay it in advance. I know it is possible with a redeem code, but this is just for Premium, not Family. Anyone?
I have the Family subscribtion and i really want to pay it in advance. I know it is possible with a redeem code, but this is just for Premium, not Family. Anyone? 🙂
Casual Listener
12741 Views
9 replies
1 likes
My account metadata has an old email address stored. I dont have access to this email anymore therefore I dont receive and Spotify emails. I usually log in with Facebook and not this old email address. I am trying to update this old email address to ...
My account metadata has an old email address stored. I dont have access to this email anymore therefore I dont receive and Spotify emails. I usually log in with Facebook and not this old email a...
171 Views
0 replies
0 likes
When I upgraded my spotify to premium I noticed that there was a typo in my mail adress. I have corrected it now, but I have no premium feature on my account. There's probably an activation key or something similar that I did not get. What do I do?
When I upgraded my spotify to premium I noticed that there was a typo in my mail adress. I have corrected it now, but I have no premium feature on my account. There's probably an activation key or so...
197 Views
0 replies
0 likes
I have an issue with my account, someone hacked my spotify account and change my pasword. I can still enter only with my facebook account, but when I try to change my pasword it doent let me because it says that I have to change my facebook password,...
I have an issue with my account, someone hacked my spotify account and change my pasword. I can still enter only with my facebook account, but when I try to change my pasword it doent let me because ...
Spotify Star
1215 Views
1 replies
0 likes
Hello,I am a french speaker living in Belgium. I have set French as my language in Spotify, but all the emails I receive from Spotify are in Flemish (the belgian version of Dutch).Is there are way to receive these emails in French or in English?Thx
Hello, I am a french speaker living in Belgium. I have set French as my language in Spotify, but all the emails I receive from Spotify are in Flemish (the belgian version of Dutch). Is there are wa...
Community Legend
665 Views
2 replies
5 likes
Buenas tardes... Instale la APP en mi Iphone, registre mi cuenta sin ningun problema. El tema vino cuando me aparecio el cartel de pasarme a premium. Le daba click y nada. Ingrese por la pagina WEB, me registre como premium y listo. El problema ahora...
Buenas tardes... Instale la APP en mi Iphone, registre mi cuenta sin ningun problema. El tema vino cuando me aparecio el cartel de pasarme a premium. Le daba click y nada. Ingrese por la pag...
166 Views
0 replies
0 likes
The other day I bought a premium subscription and only few hours later I was invited to a family subscription. Can I have my money back from the other subscription somehow?
The other day I bought a premium subscription and only few hours later I was invited to a family subscription. Can I have my money back from the other subscription somehow?
150 Views
0 replies
0 likes
Buen día, he querido eliminar un dispositivo de mi cuenta o cambiar la contraseña de mi cuenta, pero al tratar de eliminar sólo me saca los que estan offline y lo que quiero es que ese dispositivo no pueda entrar a mi cuenta sin autorización.Por lo q...
Buen día, he querido eliminar un dispositivo de mi cuenta o cambiar la contraseña de mi cuenta, pero al tratar de eliminar sólo me saca los que estan offline y lo que quiero es que ese disposi...
Casual Listener
29340 Views
2 replies
4 likes
I got a sms from spotify with the message that i have booked premium for 9.99 euros but i didnt do this and now the money was booked up from my mobilephonepls help me
I got a sms from spotify with the message that i have booked premium for 9.99 euros but i didnt do this and now the money was booked up from my mobilephone pls help me
178 Views
0 replies
0 likes
I upgraded from free to family but my acount on my app on my mobile phone is still in "free" modus, so I cannot download, etc.I deleted the app, installed again, registered again, etc. nothing works. Do I pay money for nothing?
I upgraded from free to family but my acount on my app on my mobile phone is still in "free" modus, so I cannot download, etc. I deleted the app, installed again, registered again, etc. nothing work...
163 Views
0 replies
0 likes
Tengo cuenta premiun y no puedo ni adelantar ni cambiar ni descargar y aparezco en mi sección como cuenta premiun pero aún así no me permite nada. Ya cerré inicie sección y nada.
Tengo cuenta premiun y no puedo ni adelantar ni cambiar ni descargar y aparezco en mi sección como cuenta premiun pero aún así no me permite nada. Ya cerré inicie sección y nada.
Newbie
585 Views
3 replies
0 likes
Hallo ihr Lieben!Ich habe eine Mail von Spotify bekommmen, dass mein Studenten Abo ausläuft, ich aber das Abo verlängern kann, wenn ich auf den Button in der Mail klicke. Gesagt, getan. Ich lande dann auf meiner Account- Seite auf der steht, dass ich...
Hallo ihr Lieben! Ich habe eine Mail von Spotify bekommmen, dass mein Studenten Abo ausläuft, ich aber das Abo verlängern kann, wenn ich auf den Button in der Mail klicke. Gesagt, getan. Ich lande d...
969 Views
0 replies
1 likes
