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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88260 Views

9 replies

2 likes

Account
Login
  • 88260 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

740642 Views

13 replies

4 likes

Account
  • 740642 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756208 Views

18 replies

29 likes

  • 756208 Views
  • 18 replies
  • 29 likes

Error code: 3

spotify deleted my acct because i had to get a new credit card due to fraud.now i cant reset my passwordcant login to old using email or usernameHOW CAN I GET MY **bleep**ING OLD ACCT BACK I cant make a new one bc then I will lose student discount an...

Newbie

spotify deleted my acct because i had to get a new credit card due to fraud. now i cant reset my password cant login to old using email or username HOW CAN I GET MY **bleep**ING OLD ACCT BACK &nb...

321 Views

0 replies

0 likes

Account
Subscription
  • 321 Views
  • 0 replies
  • 0 likes

Old album available on Spotify without permission. Needs to be removed immediately.

One of my old albums is available on Spotify but I did not authorize this and I contacted my distributor, Tunecore, and they said they did not put it up so someone else put my music on Spotify illegally. I sent a copyright infringement request throug...

Newbie

One of my old albums is available on Spotify but I did not authorize this and I contacted my distributor, Tunecore, and they said they did not put it up so someone else put my music on Spotify illega...

193 Views

0 replies

0 likes

Security
  • 193 Views
  • 0 replies
  • 0 likes

Email is not valid anymore, cant log in/cancel account

I do member my username, but I don't member the passwords to my account. I already try to reset my password but the email I used to this account is not valid anymore. If have spotify premium but now I pay for nothing is there anyway how I can cancel ...

Newbie

I do member my username, but I don't member the passwords to my account. I already try to reset my password but the email I used to this account is not valid anymore.  If have spotify premium...

Pit82

Newbie

396 Views

1 replies

0 likes

Account
Premium
  • 396 Views
  • 1 replies
  • 0 likes

Minha conta do facebook foi banida e não consigo acessar mais meu spotify

Minha conta do facebook foi banida e não consigo acessar mais meu spotify, não congiso cancelar a minha assinatura familia, não consigo fazer mais nada, procurei tudo na central de ajuda, mas de nada adiantou agora quero saber como irei resolver isso...

Newbie

Minha conta do facebook foi banida e não consigo acessar mais meu spotify, não congiso cancelar a minha assinatura familia, não consigo fazer mais nada, procurei tudo na central de ajuda, mas de nada...

209 Views

0 replies

0 likes

Premium
  • 209 Views
  • 0 replies
  • 0 likes

Account for infant?

I just signed up for the family premium plan. My wife signing up will be fine, but I wanted to have an account for my 8 month old son to play him lullabies and such when hes napping and sleeping. I would rather not create an email address for him so ...

Casual Listener

I just signed up for the family premium plan. My wife signing up will be fine, but I wanted to have an account for my 8 month old son to play him lullabies and such when hes napping and sleeping.&nbs...

shaunRoth

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Connect To Facebook

hey everyone! I am having trouble with connecting my spotify and facebook account. I have already tried the solutions suggested in previous posts (via desktop and app). However i keep getting the notification that there has been a temporary error. Do...

Newbie

hey everyone! I am having trouble with connecting my spotify and facebook account. I have already tried the solutions suggested in previous posts (via desktop and app). However i keep getting the not...

188 Views

0 replies

0 likes

Account
  • 188 Views
  • 0 replies
  • 0 likes

Erasing Cache data

Hey, if I erase my Cache on the Spotify my Android will it delete all my playlists and other information?

Newbie

Hey, if I erase my Cache on the Spotify my Android will it delete all my playlists and other information?

239 Views

0 replies

1 likes

Account
  • 239 Views
  • 0 replies
  • 1 likes

Planos cancelados

Fiz o plano familiar para Lucas, Thais, Marinalva , Mariana e eu. Recebi mensagens solicitando comprovantes de endereco de todos , exceto meu. QUero saber como enviar estes comprovantes para recuperar o acesso de todos que foram excluidos.

Newbie

Fiz o plano familiar para Lucas, Thais, Marinalva , Mariana e eu. Recebi mensagens solicitando comprovantes de endereco de todos , exceto meu. QUero saber como enviar estes comprovantes para recupera...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Change country in account

There is no way it lets me change my country. I've followed every step and when it goes to country the list doesn't open to change it. I need a number to call and fix it in order to renew my premium account for a new year

Newbie

There is no way it lets me change my country. I've followed every step and when it goes to country the list doesn't open to change it. I need a number to call and fix it in order to renew my premium&...

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
  • 0 likes

Account Hacked and Starred Songs Deleted

Today my account was hacked and about a years worth of starred songs were deleted, along with my playlists. I've replaced my playlists, but, still have several hundred starred songs that have gone now so any help in getting them back would be brillia...

Newbie

Today my account was hacked and about a years worth of starred songs were deleted, along with my playlists. I've replaced my playlists, but, still have several hundred starred songs that have gone no...

255 Views

0 replies

0 likes

Account
Security
  • 255 Views
  • 0 replies
  • 0 likes

Superuser Contribution Using my account in a different country

Hello everyone I used to live in Netherlands and I made an account there, I recently moved to Aruba and I can't login to the app. When i try to sign in it says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spot...

Newbie

Hello everyone  I used to live in Netherlands and I made an account there, I recently moved to Aruba and I can't login to the app. When i try to sign in it says "Enjoying your trip? To listen a...

Julian

Moderator

700 Views

1 replies

0 likes

Account
Login
Other
  • 700 Views
  • 1 replies
  • 0 likes

Cant logon to spotify on my samsung galaxy s8

I installed spotify on my Samsung Tab about a week ago and it works fine. I decided today to install the Spotify app on my galaxy s8 and it wont accept my username/email or password. I can log on to the website successfully and the tablet, but not my...

Newbie

I installed spotify on my Samsung Tab about a week ago and it works fine.  I decided today to install the Spotify app on my galaxy s8 and it wont accept my username/email or password.  I ca...

315 Views

0 replies

0 likes

Login
  • 315 Views
  • 0 replies
  • 0 likes

Solved!! how can i merge my Spotify Account(Premium) to my Facebook Account(Free)?

I cant merge my Spotify account to my facebook account "The Facebook account you've tried to connect is already connected to another Spotify account."

Newbie

I cant merge my Spotify account to my facebook account "The Facebook account you've tried to connect is already connected to another Spotify account."

imattolo

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Spotify paramı çaldı

Spotify öğrenci indirimi ile kullanmak istedim kart bilgileri filan girdim sadece öğrenci belgesi yanımda olmadığı için sonra kayıt olurum dedim iptal ettim kartıma baktığım da ise paramı çekmiş ve hesabım hayla free versiyon da böle saçmalık olmaz

Casual Listener

Spotify öğrenci indirimi ile kullanmak istedim kart bilgileri filan girdim sadece öğrenci belgesi yanımda olmadığı için sonra kayıt olurum dedim iptal ettim kartıma baktığım da ise paramı çekmiş ve h...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

it is a good to seee you

rastravad is agood bakwas

Regular

rastravad is agood bakwas

159 Views

0 replies

0 likes

  • 159 Views
  • 0 replies
  • 0 likes

login failed

how do you log in on the phone of the owner of the spotify account? we can log in on the phones of the people who live in the same house but we can't get it right with the phone of the owner! help us please

Newbie

how do you log in on the phone of the owner of the spotify account? we can log in on the phones of the people who live in the same house but we can't get it right with the phone of the owner! help us...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

can't login to spotify app

Hello. I cant login to my android spotify app. It says to listen abroad for more than 14 days, tell us where you are at spotify.com. I am currently in saudi. Please help!

Newbie

Hello. I cant login to my android spotify app. It says to listen abroad for more than 14 days, tell us where you are at spotify.com. I am currently in saudi. Please help!

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

7 day free trial

I activated premium for 7 days, if I download a song in these days, it will remain after the trial days pass?

Newbie

I activated premium for 7 days, if I download a song in these days, it will remain after the trial days pass?

jmdesin892

Roadie

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Premium to family account

Hi, my roommate set up a family account for us. I already canceled my premium account, but it takes up to 2 more weeks. How do I join the family account when my premium account is still active?

Casual Listener

Hi, my roommate set up a family account for us. I already canceled my premium account, but it takes up to 2 more weeks. How do I join the family account when my premium account is still active? 

jsannn

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Spotify logs me out everytime the app is cleared from the running apps in my phone

I just brought a premium subscription and downloaded the app only to find to great disappointment that everytime i clear spotify from the running apps on my phone (android) that it logs me out and therefore deletes all my downloads. I have moved the ...

Newbie

I just brought a premium subscription and downloaded the app only to find to great disappointment that everytime i clear spotify from the running apps on my phone (android) that it logs me out and th...

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes