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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1672 Views
  • 0 replies
  • 7 likes
  • Security
  • 1672 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446405 Views
  • 970 replies
  • 108 likes
  • Account
  • 446405 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199248 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199248 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108457 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108457 Views
  • 72 replies
  • 11 likes

Spotify artist account

Hi, I already have music on Spotify which I uploaded through a distributor called 'DITTO.' My artist page is up and running however I have never been provided a log in for it so I cannot access the account. Here is the profile page: https://play.spot...

  • Casual Listener
  • Hi,   I already have music on Spotify which I uploaded through a distributor called 'DITTO.'   My artist page is up and running however I have never been provided a log in for it so I c...
  • swave09
  • Casual Listener
  • 3548 Views
  • 3 replies
  • 0 likes
  • 3548 Views
  • 3 replies
  • 0 likes

Publicity while having premium ?????

I have a premium account via KPN and I get publicity which I should net get.

  • Newbie
  • I have a premium account via KPN and I get publicity which I should net get. 
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Spotify for Artists

Hi guys, I have recently gone through the spotify for artists page. However I have managed to verify someone else with the same artist name as me (Only has 1 track and 100 or so plays). Am i able to remove the blue tick from him and transfer it acros...

  • Casual Listener
  • Hi guys, I have recently gone through the spotify for artists page. However I have managed to verify someone else with the same artist name as me (Only has 1 track and 100 or so plays). Am i able to ...
  • Maxim
  • Spotify Star
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

Cannot login

I was in another country in July and ever since returning back home, Spotify doesn't let me login. It says that I am still on holidays and always says I need to change my current location on the website from my home country to my current location. Bu...

  • Newbie
  • I was in another country in July and ever since returning back home, Spotify doesn't let me login. It says that I am still on holidays and always says I need to change my current location on the webs...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Family plan activation code wont accept

This is my problem. I signed up for the family plan after being a premiuem member for a very long time, i was tired of sharing my account with my little sister, so she made her own account and i tried to add her to it. The code wont accept no matter ...

  • Newbie
  • This is my problem. I signed up for the family plan after being a premiuem member for a very long time, i was tired of sharing my account with my little sister, so she made her own account and i trie...
  • mich-ch
  • Newbie
  • 635 Views
  • 4 replies
  • 1 likes
  • Subscription
  • 635 Views
  • 4 replies
  • 1 likes

No puedo dar de alta a mi hijo en el plan familiar

Estoy intentando incorporar a mi hijo a nuestro plan familiar y le sale el error que les adjunto en una foto. Le he vuelto a enviar la invitación pero persiste el error.Hemos probado con otro email y tampoco permite el alta.el email de mi hijo es lub...

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  • Casual Listener
  • Estoy intentando incorporar a mi hijo a nuestro plan familiar y le sale el error que les adjunto en una foto. Le he vuelto a enviar la invitación pero persiste el error. Hemos probado con otro email...
  • 406 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 406 Views
  • 0 replies
  • 0 likes

Can a company have a Spotify account?

Hi, We want to create a Spotify account and use it to create playlists to present our co-workers as part of employer branding. How is this done? Can I just start a new account as one does when they create a private account?

  • Casual Listener
  • Hi,   We want to create a Spotify account and use it to create playlists to present our co-workers as part of employer branding.   How is this done? Can I just start a new account as on...
  • Maxim
  • Spotify Star
  • 3000 Views
  • 3 replies
  • 0 likes
  • Account
  • 3000 Views
  • 3 replies
  • 0 likes

Solved!! Change Spotify language

Hello Spotify community, This topic has been already raised by other members but I create a new post because it totally kills the user experience. Living in Switzerland, my Spotify is in German. But living in the French part of the country, I don't s...

  • Newbie
  • Hello Spotify community,   This topic has been already raised by other members but I create a new post because it totally kills the user experience. Living in Switzerland, my Spotify...
  • Maxim
  • Spotify Star
  • 298 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 298 Views
  • 2 replies
  • 0 likes

inactive email account registered to my Spotify account

I have an inactive e-mail account registered to my Spotify account (premium with 2 users) and therefore can't change my password and make other changes. I am currently logged on via my telephone app and computer but can't make other account changes. ...

  • Newbie
  • I have an inactive e-mail account registered to my Spotify account (premium with 2 users) and therefore can't change my password and make other changes. I am currently logged on via my telephone app ...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Spotify not answering or fixing Artist page problem

Hey guys, I have sent SPotify countless forms and emails through Artist support to get two of my biggest songs that are currently and wrongly under another artist's page. They are my songs, and I am currently trying to make a push in my little career...

  • Newbie
  • Hey guys,    I have sent SPotify countless forms and emails through Artist support to get two of my biggest songs that are currently and wrongly under another artist's page. They are my s...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 2 replies
  • 0 likes
  • 239 Views
  • 2 replies
  • 0 likes

Account stolen

Hi, It seems that my account was stolen ***details removed for security reasons*** Can't login via facebook or do forgot password via email (says, I should login via facebook). Can someone help please??? Yesterday morning was still OK, but today not.

  • Visitor
  • Hi, It seems that my account was stolen ***details removed for security reasons*** Can't login via facebook or do forgot password via email (says, I should login via facebook). Can some...
  • Robert_W
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 187 Views
  • 1 replies
  • 0 likes

Need my money back

Recently Spotify has taken money out of my account rapidly. Once on September 21st, 2017 And again October 12th, 2017. I cancelled my premium subscription as soon as it took the money out of my account, but I won’t give me my money back. How can I ge...

  • Newbie
  • Recently Spotify has taken money out of my account rapidly. Once on September 21st, 2017 And again October 12th, 2017. I cancelled my premium subscription as soon as it took the money out of my accou...
  • Robert_W
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Hacked premium account

My account that I have had for years and years has been hacked. I no longer got access to the email that is connected to my account. Username is Flisan83 and since someone changed the password I can not get a hold of the account please help! I just w...

  • Newbie
  • My account that I have had for years and years has been hacked. I no longer got access to the email that is connected to my account. Username is Flisan83 and since someone changed the password I can ...
  • Robert_W
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 261 Views
  • 1 replies
  • 0 likes

Need to access my premium account

Need to access myaccount! WHERE IS THE CUSTOMER SERVICE?????

  • Newbie
  • Need to access myaccount! WHERE IS THE CUSTOMER SERVICE?????
  • Robert_W
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium free account

My account says free when I check the account option on my app, but it won’t let me play my own songs unless they are on shuffle...my songs won’t download either

  • Newbie
  • My account says free when I check the account option on my app, but it won’t let me play my own songs unless they are on shuffle...my songs won’t download either 
  • MaríaCamila
  • Roadie
  • 868 Views
  • 1 replies
  • 0 likes
  • 868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some is controlling my account (but he/she is not listed under devices)

Hi, I've got this constant problem that sometimes my music stops playing back and some other device (not mine) pops in and starts to play music. Also there is one playlist that is appearing from time to time that I'm not listening to and when I delet...

  • Newbie
  • Hi,   I've got this constant problem that sometimes my music stops playing back and some other device (not mine) pops in and starts to play music. Also there is one playlist that is appearing ...
  • MaríaCamila
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Premium Account vergessen Email vergessen Geld wird bei PayPal abgebucht

Hallo ich habe ein Problem.Bei mir werden 10€ bei PayPal abgebucht und ich weiss nicht welcher Account abbucht.Ich hatte bei meinem Sohn eine 60 Tage Testversion abgeschlossen und er kann mir nicht sagen welche Email Adresse er genommen hat.Wie kann ...

  • Newbie
  • Hallo ich habe ein Problem.Bei mir werden 10€ bei PayPal abgebucht und ich weiss nicht welcher Account abbucht.Ich hatte bei meinem Sohn eine 60 Tage Testversion abgeschlossen und er kann mir nicht s...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Problemen met inloggen

Hallo! Ik heb een premium abonnement waarvan de betaling niet is gelukt. Nu kan ik niet meer inloggen via facebook. Als ik via de app wil inloggen krijg ik de melding dat de gebruikersnaam/wachtwoord niet klopt. Als ik het dan via internet wil doen k...

  • Newbie
  • Hallo! Ik heb een premium abonnement waarvan de betaling niet is gelukt. Nu kan ik niet meer inloggen via facebook. Als ik via de app wil inloggen krijg ik de melding dat de gebruikersnaam/wachtwoord...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes