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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80370 Views

9 replies

2 likes

Account
Login
  • 80370 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653720 Views

13 replies

4 likes

Account
  • 653720 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734140 Views

18 replies

29 likes

  • 734140 Views
  • 18 replies
  • 29 likes

Account Mix Up

I just dropped a track to spotify under the name "SPOOKDOGG". I think spotify confused me with another artist "Spook Dogg" and all his songs are now on my account, and my track is nowhere to be found. Any ideas???

Newbie

I just dropped a track to spotify under the name "SPOOKDOGG". I think spotify confused me with another artist "Spook Dogg" and all his songs are now on my account, and my track is nowhere to be found...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

Superuser Contribution family plan

hi, how do i remove myself from someone's family plan?

Regular

hi, how do i remove myself from someone's family plan?

Julian

Moderator

248 Views

1 replies

0 likes

Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Login Not Working

Hello. I have a Spotify Premium Subscription however I am unable to login to my account using the desktop app. Whenever I chose "Log In With Facebook", Safari opens up to the Spotify.com website and an error message pops up saying:Couldn't log in to ...

Newbie

Hello. I have a Spotify Premium Subscription however I am unable to login to my account using the desktop app. Whenever I chose "Log In With Facebook", Safari opens up to the Spotify.com website and ...

Brandon_C

Newbie

529 Views

2 replies

0 likes

Login
  • 529 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist

HIis there anyway to move a playlist from and old account to a new one , i dont have acces to the old one.

Newbie

HI is there anyway to move a playlist from and old account to a new one , i dont have acces to the old one.

Julian

Moderator

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Lost my playlist

I changed credit card and, changed the country settings and now I can't find any of my playlists. How do I get it back? It also shows that I'm still a free subscription.

Newbie

I changed credit card and, changed the country settings and now I can't find any of my playlists. How do I get it back? It also shows that I'm still a free subscription.

jsannn

Community Legend

279 Views

1 replies

0 likes

Account
  • 279 Views
  • 1 replies
  • 0 likes

Initial Likes Process

I'm completely new to Spotify. I was registering and in the process of liking a ton of artists when the app suddenly closed - I had mistakenly queued it for an update. I'm not sure how to find out if my selections were saved anywhere or how to get ba...

Newbie

I'm completely new to Spotify.  I was registering and in the process of liking a ton of artists when the app suddenly closed - I had mistakenly queued it for an update.  I'm not sure how to...

167 Views

0 replies

0 likes

Account
  • 167 Views
  • 0 replies
  • 0 likes

Premium spotify shuffle doesnt work as it should be

Hi, I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?

Casual Listener

Hi,    I have Spotify Premium. I have a playlist with more than 600 songs, but when i put it on the shuffle-mode, it only shuffles about 20 songs....... Why is this? And what can i do?&nb...

Madmanmcreid

Newbie

329 Views

1 replies

2 likes

Other
Premium
  • 329 Views
  • 1 replies
  • 2 likes

Family Premium Member, Playlists have been deleted/changed.

I recently opened spotify after 3-4 weeks of inactivity. The program opened and I was automatically logged in to my usual account. This account has been a member of a premium family account, created by my wife, for several months. When logging in, I ...

Casual Listener

I recently opened spotify after 3-4 weeks of inactivity. The program opened and I was automatically logged in to my usual account. This account has been a member of a premium family account, created ...

huskwild

Casual Listener

448 Views

1 replies

0 likes

Premium
  • 448 Views
  • 1 replies
  • 0 likes

Alien device is using my Spotify account

I have had spotify subscribtion for quite some time and didn't have any problem with it until now. I just moved to college dorm and I'm using the provided ethernet network for internet.On the second day I streamed some songs and they cut off in rando...

Casual Listener

I have had spotify subscribtion for quite some time and didn't have any problem with it until now. I just moved to college dorm and I'm using the provided ethernet network for internet. On the secon...

LeoRager

Community Legend

659 Views

7 replies

0 likes

  • 659 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution cant register

Hello,I do not have a Spotify account and would like to create a Spotify account and this via my Facebook account.However, I can not log in via the iphone app or via the desktop program, it always comes the error code 3 (desktop) error 404 (on the AP...

Newbie

Hello, I do not have a Spotify account and would like to create a Spotify account and this via my Facebook account. However, I can not log in via the iphone app or via the desktop program, it alway...

Julian

Moderator

1862 Views

1 replies

0 likes

  • 1862 Views
  • 1 replies
  • 0 likes

Playlists automaticly within family

Hi. I have a premium family account. I was wondering if I could share playlists within the family automaticly? If i create a playlist i want my other family members to automaticly se this playlist. Is this possible, if not can you make it possible? T...

Newbie

Hi.   I have a premium family account. I was wondering if I could share playlists within the family automaticly? If i create a playlist i want my other family members to automaticly se this pl...

190 Views

0 replies

0 likes

  • 190 Views
  • 0 replies
  • 0 likes

canceled account

Hello, My name is Arend and I have a big problem. 3 months ago I bought a premium account for 3 months for €0,99 following the action. Now the 3 months are over and there was a collection from my bank account what was €9,99. I made a mistake and I sa...

Newbie

Hello,   My name is Arend and I have a big problem. 3 months ago I bought a premium account for 3 months for €0,99 following the action. Now the 3 months are over and there was a collection fr...

Maxim

Spotify Star

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Stats in the 'Your Library'

Hello Spotify Community, I wanted to post a little 'bug' that I found in Spotify recently, that the 'Songs' area in the 'Your Library' tab does not actually give stats, for total time, and the total number of songs, unlike any other public playlist. ...

Gig Goer

Hello Spotify Community,   I wanted to post a little 'bug' that I found in Spotify recently, that the 'Songs' area in the 'Your Library' tab does not actually give stats, for total time, ...

796 Views

0 replies

1 likes

Account
Free
Login
Other
  • 796 Views
  • 0 replies
  • 1 likes

Solved!! Spotify artst account - related artist

Hello I have an account with Spotify and I've been uploading my music through 'distrokid'. My artist page is: https://open.spotify.com/artist/5ZaFmMhTJOl2u0mxn5VF3J and my email is: [redacted]. I've wrote in a few time about adjusting my related arti...

Newbie

Hello   I have an account with Spotify and I've been uploading my music through 'distrokid'. My artist page is: https://open.spotify.com/artist/5ZaFmMhTJOl2u0mxn5VF3J and my email is: [...

Maxim

Spotify Star

720 Views

1 replies

0 likes

Account
  • 720 Views
  • 1 replies
  • 0 likes

transfer of offline playlist to another account

so, im using the desktop version mainly, but my old premium account got its subscription cancelled so i cant access it anymore, and now my friend has included me in his premium for family is it possible to recover my offline songs/playlist from the o...

Casual Listener

so, im using the desktop version mainly, but my old premium account got its subscription cancelled so i cant access it anymore, and now my friend has included me in his premium for family is it possi...

venge

Casual Listener

1096 Views

2 replies

0 likes

  • 1096 Views
  • 2 replies
  • 0 likes

How can i change my account name. Not user but account.

Some how one of my family members ended up changing my name to his name. I want to change it back but cant seem to do that. Anyone knw how??

Newbie

Some how one of my family members ended up changing my name to his name. I want to change it back but cant seem to do that. Anyone knw how??

jmdesin892

Roadie

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Family premium plan

I invited my wife to my family premium account but she cannot sign in

Newbie

I invited my wife to my family premium account but she cannot sign in

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Ao me cadastrar no plano família, diz que deu um erro e devo tentar novamente

Aparece uma mensagem em vermelho dizendo "ops, ocorreu um erro, tente denovo" e eu já tentei de tudo mas nada funciona, por favor me ajudem

Regular

Aparece uma mensagem em vermelho dizendo "ops, ocorreu um erro, tente denovo" e eu já tentei de tudo mas nada funciona, por favor me ajudem

Bittencourt

Spotify Star

1063 Views

9 replies

0 likes

Premium
  • 1063 Views
  • 9 replies
  • 0 likes

I reset my password and I lost my playlist and my premium subscription and nothing has helped

I reset my password and I lost my playlist and my premium subscription and nothing has helped. I tried the tips of logging into my desktop and that didnt help I emailed custmor support and they told me to check here please help

Visitor

I reset my password and I lost my playlist and my premium subscription and nothing has helped. I tried the tips of logging into my desktop and that didnt help I emailed custmor support and they told ...

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes