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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84795 Views

9 replies

2 likes

Account
Login
  • 84795 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661824 Views

13 replies

4 likes

Account
  • 661824 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743864 Views

18 replies

29 likes

  • 743864 Views
  • 18 replies
  • 29 likes

Temporary Error connecting to facebook.

I have been trying to connect my facebook account to my Spotify account for ages now and every time I try to do it, it tells me "Sorry there has been a temporary error, please try again later."It is ever-present and always the same. I just wish to ha...

Newbie

I have been trying to connect my facebook account to my Spotify account for ages now and every time I try to do it, it tells me   "Sorry there has been a temporary error, please try again ...

240 Views

0 replies

0 likes

Account
  • 240 Views
  • 0 replies
  • 0 likes

I switched to my family's premium account, now my playlists are gone from my old free account.

So I recently switched over to my family premium account after using my free account for years, but after I logged into my family account, I tried to log back into my old free account to make my playlists public so I could follow them. When I logged ...

Newbie

So I recently switched over to my family premium account after using my free account for years, but after I logged into my family account, I tried to log back into my old free account to make my play...

Borgeluis

Newbie

401 Views

2 replies

0 likes

Account
  • 401 Views
  • 2 replies
  • 0 likes

NÃO RECEBI EMAIL PLAYLIST MÁQUINA DO TEMPO

Tenho spotify premium mas não recebi a playlist máquina do tempo, como faço para tê-la?

Newbie

Tenho spotify premium mas não recebi a playlist máquina do tempo, como faço para tê-la?

344 Views

0 replies

1 likes

  • 344 Views
  • 0 replies
  • 1 likes

Cannot link to my facebook account?

Hi all, I've been trying to connect my facebook account through the account overview on the website for a couple days now. So far without fail I've gotten the message "Sorry there has been a temporary error, please try again later." Any fixes?

Casual Listener

Hi all, I've been trying to connect my facebook account through the account overview on the website for a couple days now. So far without fail I've gotten the message "Sorry there has been a temporar...

226 Views

0 replies

0 likes

Account
Other
  • 226 Views
  • 0 replies
  • 0 likes

Perdi todos os dados da minha conta, preciso cancelar para nao ser cobrado.

Acabei de criar uma conta no spotify, mas aparentemente digitei o nome de usuário de forma incorreta na hora do cadastro. Fiz a compra do plano familiar, convidei as pessoas aqui de casa, mas quando sai da minha conta, não consegui mais acessá-la. Go...

Casual Listener

Acabei de criar uma conta no spotify, mas aparentemente digitei o nome de usuário de forma incorreta na hora do cadastro. Fiz a compra do plano familiar, convidei as pessoas aqui de casa, mas quando ...

sispotifysi

Casual Listener

691 Views

1 replies

0 likes

Account
Premium
Security
  • 691 Views
  • 1 replies
  • 0 likes

My spotify account shows my real name even though it is not connected to facebook

I disconnected my account from Facebook days ago but my real name still is displayed on spotify. I cleared the Cache, deleted the app and then reinstalled it, waited a few days but nothing. My real name is still displayed on all my playlists

Newbie

I disconnected my account from Facebook days ago but my real name still is displayed on spotify. I cleared the Cache, deleted the app and then reinstalled it, waited a few days but nothing. My real n...

190 Views

0 replies

0 likes

Account
Other
  • 190 Views
  • 0 replies
  • 0 likes

Someone else logged into my account?

What is going on? I have had it happen before that a song I am playing keeps getting changed and when that happened last time I reset my account's password. I went to my offline connected devices and I see 2 phones there. I only use one. The phones u...

Newbie

What is going on? I have had it happen before that a song I am playing keeps getting changed and when that happened last time I reset my account's password. I went to my offline connected devices and...

229 Views

0 replies

0 likes

Account
Login
Other
Unlimited
  • 229 Views
  • 0 replies
  • 0 likes

Someone continually gains access to my Spotify despite signing out and changing my passwords several

Hi So a device called "Spotiamb 2.1" has continually gained access to my Spotify. i have tried EVERYTHING. I changed my password and signed out of all devices...several times. But as soon as I sign back in, that device is still there, listening to we...

Newbie

Hi   So a device called "Spotiamb 2.1" has continually gained access to my Spotify.  i have tried EVERYTHING.  I changed my password and signed out of all devices...several time...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Making a playlist as a team member

Hi, Is it possible to make a playlist (on the PC app) on the profile of an artist who invited me to be part of their team? Thanks in advance

Newbie

Hi,   Is it possible to make a playlist (on the PC app) on the profile of an artist who invited me to be part of their team?   Thanks in advance

Julian

Moderator

457 Views

1 replies

0 likes

Other
  • 457 Views
  • 1 replies
  • 0 likes

Solved!! I’ve been charged and I have free account

I have been charged 9.99 for Spotify on my bank statements on 9/11 when I don’t even have Spotify premium to begin with.... I just want my money back please help

Newbie

I have been charged 9.99 for Spotify on my bank statements on 9/11 when I don’t even have Spotify premium to begin with.... I just want my money back please help

Jacob

Community Legend

648 Views

1 replies

0 likes

Account
  • 648 Views
  • 1 replies
  • 0 likes

User name with random characters

Hello,Is it normal that my user name, once logged in, is composed of (I guess) random characters, something like ujff5hs6v**********6te9ow? I can see it from Account > Presentation > Profile...Thank you !

Casual Listener

Hello, Is it normal that my user name, once logged in, is composed of (I guess) random characters, something like ujff5hs6v**********6te9ow? I can see it from Account > Presentation > Profile....

282 Views

0 replies

2 likes

Account
Login
  • 282 Views
  • 0 replies
  • 2 likes

Random Username for on New Account

I have a family plan, and I just created a new account just to use on my Amazon Echo. I sent a family plan invite to a different email address and used the email link to create a new account. But now the username for that account is just a jumble of ...

Newbie

I have a family plan, and I just created a new account just to use on my Amazon Echo. I sent a family plan invite to a different email address and used the email link to create a new account. But now...

493 Views

0 replies

0 likes

Account
Login
  • 493 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Playback paused, your account is in use somewhere else"

Okay so ive had Spotify premium on my devices (Laptop, IPad, and Phone Im surrounded by them atm so no one has my device) for about a year now, and now my music is constantly being paused. Its pausing because it says my account is in use somewhere el...

Casual Listener

Okay so ive had Spotify premium on my devices (Laptop, IPad, and Phone Im surrounded by them atm so no one has my device) for about a year now, and now my music is constantly being paused. Its pausin...

Windgapwines

Newbie

887 Views

2 replies

2 likes

  • 887 Views
  • 2 replies
  • 2 likes

Account hacked

My account has been hacked. Someone is deleting my playlists, changed the password and the email address. I have no way of logging in other than doing it through Facebook login. Please help.

Casual Listener

My account has been hacked. Someone is deleting my playlists, changed the password and the email address. I have no way of logging in other than doing it through Facebook login. Please help.

Ajay_p1

Casual Listener

267 Views

2 replies

0 likes

  • 267 Views
  • 2 replies
  • 0 likes

Cant log in with facebook (Ubuntu 16.04)

Hey, I'm using Linux (Ubuntu 16.04) on my new notebook. I successfully installed Spotify but whenever I try to log into my account which I created using FB, unortunately, I get an error message saying I temporarily couldn't be logged in.

Newbie

Hey, I'm using Linux (Ubuntu 16.04) on my new notebook. I successfully installed Spotify but whenever I try to log into my account which I created using FB, unortunately, I get an error message sayin...

314 Views

0 replies

2 likes

  • 314 Views
  • 0 replies
  • 2 likes

Account Hacked

Hello, my Spotify account seems to have been hacked. I wasn't able to login with my usual password. I clicked change password and was able to get back control of the account but all my playlists were deleted ( I was able to restore them.) date of del...

Newbie

Hello, my Spotify account seems to have been hacked. I wasn't able to login with my usual password. I clicked change password and was able to get back control of the account but all my playlists...

jmdesin892

Roadie

244 Views

1 replies

0 likes

Account
Security
  • 244 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast

Bjr quand je tire ma co le mode sans wifi marche pas alors que je suis premium

Visitor

Bjr quand je tire ma co le mode sans wifi marche pas alors que je suis premium

126 Views

0 replies

0 likes

  • 126 Views
  • 0 replies
  • 0 likes

Log in

Hi everyone.My gf is trying to connect through FB to her (presumably old) account without success. It's impossible to connect through FB (temporary error), but if you use the FB email to create a new account the message "email already taken" appears....

Casual Listener

Hi everyone. My gf is trying to connect through FB to her (presumably old) account without success.   It's impossible to connect through FB (temporary error), but if you use the FB email to c...

177 Views

0 replies

0 likes

Account
Login
  • 177 Views
  • 0 replies
  • 0 likes

Email changed - now have no access to login

I set up a spotify premium account with an email address I can no longer access. I need to change to login email to another email. Please help All help responses are going to the old email, so I can't even get help. My new email is mmaholland@gmail.c...

Visitor

I set up a spotify premium account with an email address I can no longer access.    I need to change to login email to another email. Please help  All help responses are going to th...

178 Views

0 replies

0 likes

Login
  • 178 Views
  • 0 replies
  • 0 likes