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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 155738 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 155738 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10587 Views
  • 3 replies
  • 10 likes
  • Security
  • 10587 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506099 Views
  • 985 replies
  • 112 likes
  • Account
  • 506099 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124398 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124398 Views
  • 74 replies
  • 12 likes

Superuser Contribution Stop Giving Me Lofi in My Made for Me Playlists

Stop giving me Lofi, please stop it. This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now know otherwise, you've punished me enough. My Discover Week...

  • Visitor
  • Stop giving me Lofi, please stop it.   This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now...
  • Lauren637
  • Casual Listener
  • 4443 Views
  • 6 replies
  • 8 likes
  • Account
    Premium
  • 4443 Views
  • 6 replies
  • 8 likes

Solved!! Family Plans should allow multiple streams from same account

PlanPremium FamilyDevice(iPhone, iPad, Sonos) My Question or IssueFamily plans allows for up to 5 simultaneous streams provided each stream has its own email address. Why not just allow multiple streams by counting the total number of connected devic...

  • Casual Listener
  • Plan Premium Family Device (iPhone, iPad, Sonos)   My Question or Issue Family plans allows for up to 5 simultaneous streams provided each stream has its own email address.  Why not j...
  • pdhammersley
  • Visitor
  • 5986 Views
  • 6 replies
  • 3 likes
  • Other
    Premium
    Subscription
  • 5986 Views
  • 6 replies
  • 3 likes

Superuser Contribution No puedo pagar Spotify premium familiar

Hace días me cancelaron el servicio de spotify familiar; ahora que intento volver a contratarlo no puedo porque la página me manda a hacer el pago de spotify premium individual, alguien sabe por qué pasa esto y cómo puedo solucionarlo?

  • Casual Listener
  • Hace días me cancelaron el servicio de spotify familiar; ahora que intento volver a contratarlo no puedo porque la página me manda a hacer el pago de spotify premium individual, alguien sabe por qué ...
  • Yordan
  • Moderator
  • 2378 Views
  • 5 replies
  • 0 likes
  • Premium
  • 2378 Views
  • 5 replies
  • 0 likes

Solved!! Need a new account

PlanPremiumCountryGermanyDeviceIndependent of deviceOperating SystemIndependent of SystemMy Question or IssueI like to use the Web API to receive the recently played songs. But unfortunately, this API is not working for my Premium Account. With my se...

  • Regular
  • Plan Premium Country Germany Device Independent of device Operating System Independent of System My Question or Issue I like to use the Web API to receive the recently played songs. But unfo...
  • Maxim
  • Spotify Star
  • 465 Views
  • 5 replies
  • 0 likes
  • Account
  • 465 Views
  • 5 replies
  • 0 likes

Solved!! Address too general

Where we live isn't street names, building names or anything like that. We are a small community with only 36 houses 27km out of Naboomspruit, (Limpopo, South Africa). The addresses we use is the house number and the place name, (Kammaland), the town...

  • Casual Listener
  • Where we live isn't street names, building names or anything like that. We are a small community with only 36 houses 27km out of Naboomspruit, (Limpopo, South Africa). The addresses we use is the hou...
  • K005
  • Casual Listener
  • 604 Views
  • 4 replies
  • 0 likes
  • Premium
  • 604 Views
  • 4 replies
  • 0 likes

recently played showing music i haven't listened to

Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went to check what was happening and try to continue pla...

  • Visitor
  • Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went ...
  • Jacky-breeki
  • Visitor
  • 11715 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 11715 Views
  • 2 replies
  • 0 likes

I have 2 account and want to cancel the 2nd one

I only want one the account that I have had for about 6yrs

  • Visitor
  • I only want one the account that I have had for about 6yrs
  • MauriceMV
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jaką kartę do płacenia za premium [PL]

Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me. Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spotify Premium? Mam Alior Bank MasterCard i odrzuca mi kartę. W...

  • Newbie
  • Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me.   Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spot...
  • Piorun69
  • Visitor
  • 697 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 697 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Merge Accounts?

I had an account linked to my facebook that had all of my artists playlist etc.. saved and i made a new account by accident on my phone is there any way to merge my previous account and my new one. i also signed up for premium again thinking it was m...

  • Casual Listener
  • I had an account linked to my facebook that had all of my artists playlist etc.. saved and i made a new account by accident on my phone is there any way to merge my previous account and my new one. i...
  • Lisasvwlucy68
  • Visitor
  • 2963 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Premium
  • 2963 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Can't connect Google to existing account for login

Plan Family Country USA Device Pixel 7 pro Operating System Android 13 My Question or Issue I cannot connect my Google account to my Spotify account. I have tried to do this several times in the past couple years, but I just get an error message tell...

  • Newbie
  • Plan Family  Country USA Device Pixel 7 pro Operating System Android 13   My Question or Issue I cannot connect my Google account to my Spotify account. I have tried to ...
  • Elena
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • Login
  • 370 Views
  • 1 replies
  • 0 likes

Was the "Follows you" text on a profile a recent addition?

 I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was this recently added? Thank you

SpotifyFollowsYou.PNG
  • Newbie
  •  I saw this when looking at a friend's profile and saw this "follows you" on their profile and I feel like I'm having a total Mandala effect moment because I don't remember seeing this before. Was th...
  • Maxim
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 316 Views
  • 1 replies
  • 0 likes

Cant remember login details

Hi Spotify, Can you check for me this user ID: /name: connected with any email? This is my old account and i have forgotten the login details. And it seems doesn't connect with my current email. Thank you for your response.

  • Newbie
  • Hi Spotify, Can you check for me this user ID: <snip - Moderator edit> /name: <snip - Moderator edit> connected with any email? This is my old account and ...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 270 Views
  • 1 replies
  • 0 likes

Cant change country

Trying to change my coountry from Norway to Germany but it wont let me. It keeps saying to change my credit card deatils to whatever works in my country but when I do so it says it doesnt match the country I am registered with. None of it is changeab...

  • Casual Listener
  • Trying to change my coountry from Norway to Germany but it wont let me. It keeps saying to change my credit card deatils to whatever works in my country but when I do so it says it doesnt match the c...
  • Maxim
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 266 Views
  • 1 replies
  • 0 likes

Problems with log in on the app

Hi there! I'm having problems with the app, I hope somebody can help me. I tried to log in on the Spotify app but the app don't recognize my account, it shows a message that says that is a problem with login my account, my username and password it's ...

  • Newbie
  • Hi there! I'm having problems with the app, I hope somebody can help me.    I tried to log in on the Spotify app but the app don't recognize my account, it shows a message that says that ...
  • Maxim
  • Spotify Star
  • 499 Views
  • 7 replies
  • 0 likes
  • Account
  • 499 Views
  • 7 replies
  • 0 likes

Unblock somebody without knowing their username

PlanPremiumCountryUKDeviceIphone 11 pro max / windows pcOperating SystemLatest IOS, Windows 10 My Question or IssueIs there any way i can unblock somebody i don’t know the username of? or find the username of somebody i’ve blocked? I’m trying to unbl...

  • Newbie
  • Plan Premium Country UK Device Iphone 11 pro max / windows pc Operating System Latest IOS, Windows 10   My Question or Issue Is there any way i can unblock somebody i don’t know the us...
  • Not applicable
  • 1332 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1332 Views
  • 2 replies
  • 0 likes

how can I merge two accounts?

I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.

  • Visitor
  • I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.
  • cegro47
  • Visitor
  • 435 Views
  • 2 replies
  • 0 likes
  • 435 Views
  • 2 replies
  • 0 likes

Maybe deleted account

PlanPremiumCountryNLDeviceAll devicesOperating SystemI dont know My Question or IssueHi, my question is if you accidently deleted your account and you can get in anymore on any device, but still sees your account when you log in to an other account, ...

  • Visitor
  • Plan Premium Country NL Device All devices Operating System I dont know   My Question or Issue Hi, my question is if you accidently deleted your account and you can get in anymore on a...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! How can I control the spotify Account on my sonos from two different phones with different Accounts?

The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker.Now with the family Account only the main Account (or the one who's connec...

  • Newbie
  • The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker. Now with the family A...
  • Billy-J
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 587 Views
  • 1 replies
  • 0 likes

Random Account attatched to my email

Right hello,Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a blank screen and the words "no healthy stream found" in...

  • Newbie
  • Right hello, Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a bl...
  • Billy-J
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes