Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm currently abroad on vacation, and it's been 2 weeks so as usual I have been prompted to change my location. I've never run into issues doing this before, but when I went to change it in my account settings, this time it wouldn't allow me to switc...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I registered my account from Russia, right now im moved to Canada, changed account in profil...
PlanFreeMy Question or IssueMy account has been hacke for the second time. I can tell this because my recent plays have changed. I am able to reset my login passwords etc and remove the liked songs from my account but I'm just baffled why anyone woul...
I got an email, which says:An INTERNATIONAL purchase for $5,220 has been made on Spotify P1C****** Stockholm SE associated with your card ending in **** 946* on 07/12/2022 at 9:44 p.m. This charge does not correspond to my account which is free.help ...
I am unable to change my country despite changing the payment method. I've recently moved to the United States, but my account was originally created in Singapore. I have updated the payment details but the option for me to change the country remains...
To link the Alexa to Spotify, just download the Alexa app, open it, and link your Spotify account with these steps: Tap the menu in the top-left. Tap Settings, then Music. Select Spotify, then Link account to Alexa. Enter your Spotify account details...
My friend noticed my name was weird like "22etdvy477eorobbyy3aczbuy" (probably my username), so I changed it back to my name. A few days later (today), the same happened. I don't know exactly how this is happening, since I use Spotify on Windows 11, ...
I've been trying to use the "eliminate my account" from the help section but it's not giving me the option to carry on with the process. It just shows me a message about recovering my account once it's deleted.
this has happened more than once. Usually right when I start Spotify via Iphone app. I'll get the outro "The next 30 minutes are on us after this short video" or whatever it says, then it will play commercials (not a video), then a couple songs (not ...
PlanPretend do be FamilyCountryPortugal My Question or IssueI wanna use premium family plan, but they don't live in the same house as me, how can I do that? we wanna share the same account for 6 guys. Is it possible?
PlanPremiumCountry UK Device(iPhone 12 mini.Operating System(iOS 10) My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resetting passwords appear to have done the trick - however my wife has changed done this...
PlanPremiumCountryUSMy Question or IssueThis doesn't make any sense but here goes. I have my own spotify plan on my own account and my dad has his own plan on his own account. But whenever one of us starts playing music it overrides the other's spoti...
PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a spotify premium family account, but the latest payment collection from my ...
PlanPremiumCountry(USA) Device(iPhone 11)Operating System(iOS 15.5) My Question or IssueThe Profile picture of a user I’m following appears when I followed them and disappears after a while on the same day after following them for a while that day. T...
For how many years in Poland can you have a Spotify account?
I have a cousin who lives in Latvia, but I myself live in Norway. I have had this Spotify premium subscripton where both me and him can use my account without interrupting each other while we listen to the music. Then I upgrated it to family subscrip...
Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails to load for anything - followers, following, public ...
I have a Spotify student premium account. In the USA, using an iPhone and I only use it on my laptop phone and TV. All of a sudden every time I play a song it immediately switches over to a random playlist every single time and it says that no other ...
My Question or Issuelooks like someone logged into my account and hacked it, my account is really like a new account, my playlist is in the home menu but I can't play it, I can't see my other playlists, and also the latest songs from the artist who I...
PlanPremiumCountryIndia My Question or IssueI logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my pc (which subsequently did log me out of my mobile app). The page f...