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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75670 Views

28 replies

0 likes

  • 75670 Views
  • 28 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93079 Views

9 replies

2 likes

Account
Login
  • 93079 Views
  • 9 replies
  • 2 likes

Abonnement

hallo, Op mijn app van spotify geeft hij aan dat ik een "free" member ben.Echter is dit niet zo. Als ik dan inlog op internet geeft hij aan dat ik wel premium heb. BIj voorbaat dank

Visitor

hallo,   Op mijn app van spotify geeft hij aan dat ik een "free" member ben. Echter is dit niet zo. Als ik dan inlog op internet geeft hij aan dat ik wel premium heb.   BIj voorbaat da...

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

Song is not available on my Android

Hello, I am a premium user. I can normaly play my favorite song Piece Of My Life by Monkey Business in desktop but I can't even find it on mobil app for Android.It has also different color on the album list.DOn't you know what is the problem?Thanks.

Newbie

Hello, I am a premium user. I can normaly play my favorite song Piece Of My Life by Monkey Business in desktop but I can't even find it on mobil app for Android. It has also different color on ...

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

Changing country

I have an italian spotify account, i moved to india and after the 14 days of using spotify abroad i can't change my country in the account settings. it doesn't give me the possibility to change the country, giving no other option than italy... what c...

Casual Listener

I have an italian spotify account, i moved to india and after the 14 days of using spotify abroad i can't change my country in the account settings. it doesn't give me the possibility to change the c...

Maxim

Spotify Star

369 Views

5 replies

0 likes

  • 369 Views
  • 5 replies
  • 0 likes

wsedq3wsedews

q3wasedqwsazxdqwaszxdxsxz

Regular

q3wasedqwsazxdqwaszxdxsxz

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
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Account not getting premium

The account still says free even if I have paid and can see the receipt in the account. The account in the receipt in the mail is the one I am logged in to. I wish there was a ticket support for this, I do not like this way of getting help.

Casual Listener

The account still says free even if I have paid and can see the receipt in the account.   The account in the receipt in the mail is the one I am logged in to.   I wish there was a ticke...

suda-k

Casual Listener

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

I can't find settings?

Hi there, I am having lots of difficulty finding settings. I just learned that others can see your most listened to artists and what not and would like to change my privacy settings. But I cannot find how to do that. I'm looking in the top right corn...

Newbie

Hi there, I am having lots of difficulty finding settings. I just learned that others can see your most listened to artists and what not and would like to change my privacy settings. But I cannot fin...

Maxim

Spotify Star

1800 Views

1 replies

2 likes

Other
  • 1800 Views
  • 1 replies
  • 2 likes

Solved!! Cancelling Spotify 30 day trial

Hi, So if I sign up for the 30 day Spotify Premium trial and enter my credit card info, will I be able to cancel before the 30 day trial is up? Like if I press "cancel trial" will it cancel my trial RIGHT AWAY? I don't want to have to wait a day or t...

Casual Listener

Hi,   So if I sign up for the 30 day Spotify Premium trial and enter my credit card info, will I be able to cancel before the 30 day trial is up? Like if I press "cancel trial" will it cance...

philtian1423

Newbie

1481 Views

11 replies

0 likes

Premium
  • 1481 Views
  • 11 replies
  • 0 likes

Solved!! Spotify Premium no reconoce miembro de familia

Buenas Tardes: Ayer le mande invitacion a un miembro de mi familia por medio de su correo. mi familiar siguio los pasos que indica el correo e ingreso la misma direccion en la cual yo vivo pero al finalizar el formulario, el sistema le manda un mensa...

Newbie

Buenas Tardes:   Ayer le mande invitacion a un miembro de mi familia por medio de su correo. mi familiar siguio los pasos que indica el correo e ingreso la misma direccion en la cual yo vivo p...

cesar31

Newbie

7607 Views

12 replies

1 likes

Premium
Subscription
  • 7607 Views
  • 12 replies
  • 1 likes

Moving abroad

Hi,I moved to England from Italy almost one month ago. Today I tried to log into my account and a message appeared. It said that if I'm abroad for more than 14 days, I have to change my country in my account. So I did. That was this morning, and now ...

Visitor

Hi, I moved to England from Italy almost one month ago. Today I tried to log into my account and a message appeared. It said that if I'm abroad for more than 14 days, I have to change my country in ...

191 Views

0 replies

0 likes

Account
Login
  • 191 Views
  • 0 replies
  • 0 likes

Email Address Issues

I went to change my email on spotify so i can create a new profile not linked to my facebook. It required me to change my email on facebook and that it will change my email on my spotify account. 2 weeks later it still has the same eamil on the accou...

Newbie

I went to change my email on spotify so i can create a new profile not linked to my facebook. It required me to change my email on facebook and that it will change my email on my spotify account. 2 w...

297 Views

0 replies

0 likes

Account
  • 297 Views
  • 0 replies
  • 0 likes

fdsfsddtt

dggdfhdu

Regular

dggdfhdu

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
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Superuser Contribution Having issues sharing to my facebook when i try it tells me that its already connected with other ak

Having issues posting on my facebook it says that its already being used by other account. As far as i know i only have ************ can you help me.

Newbie

Having issues posting on my facebook it says that its already being used by other account. As far as i know i only have ************ can you help me.

MaríaCamila

Roadie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Merging accounts

I have a free account under my primary Facebook account. I have a premium account under a non used Facebook account. Is there anyway I can put the premium account onto my primary Facebook account?

Newbie

I have a free account under my primary Facebook account. I have a premium account under a non used Facebook account. Is there anyway I can put the premium account onto my primary Facebook account?

214 Views

0 replies

0 likes

Account
Login
Premium
  • 214 Views
  • 0 replies
  • 0 likes

sdfg

sdf

Regular

sdf

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
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Problemas con Plan Familiar Premium

Estoy tratando de agregar a mi esposa a mi plan familiar, le mando la invitacion y cuando ella la acepta le dice que no se puede pasar a plan familiar. que vuelva a enviarle la invitacion

Newbie

Estoy tratando de agregar a mi esposa a mi plan familiar, le mando la invitacion y cuando ella la acepta le dice que no se puede pasar a plan familiar. que vuelva a enviarle la invitacion

170 Views

0 replies

0 likes

  • 170 Views
  • 0 replies
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Solved!!Superuser Contribution That image is not a valid jpeg image (But it is)

(This is my first post) Hello. I am trying to change my profile picture, but the jpeg file won't upload. It is 18.1 KB (20.0 KB on disk), which is well within the 4MB limit. When I attempt to change the profile picture, I receive an error message whi...

Casual Listener

(This is my first post)   Hello. I am trying to change my profile picture, but the jpeg file won't upload. It is 18.1 KB (20.0 KB on disk), which is well within the 4MB limit. When I attempt t...

Melody

Spotify

29968 Views

3 replies

0 likes

Account
  • 29968 Views
  • 3 replies
  • 0 likes

yurtreretuyr

ruterteuerterttreuertureut

Regular

ruterteuerterttreuertureut

146 Views

0 replies

0 likes

Account
  • 146 Views
  • 0 replies
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Superuser Contribution Family invites not being recieved.

Hello, I have sent my wife an invite to join our family plan and she never gets the invite. How do I fix this issue?

Casual Listener

Hello,   I have sent my wife an invite to join our family plan and she never gets the invite. How do I fix this issue?

Melody

Spotify

423 Views

3 replies

0 likes

  • 423 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant log in through app but can login to web player

I went abroad. So, I couldnt login after 14 days. But,now I came back and I still cant login through the app. I can login through web player though. Please help. Music is life.

Casual Listener

I went abroad. So, I couldnt login after 14 days. But,now I came back and I still cant login through the app. I can login through web player though. Please help. Music is life.   😞  &...

Melody

Spotify

546 Views

3 replies

0 likes

Login
  • 546 Views
  • 3 replies
  • 0 likes