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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88433 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
746882 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757106 Views
18 replies
29 likes
The visa that I've been using for premium recently expired and I've recieved and activated a new one from my bank. This card is usable for everything else but spotify wont except my new card. I've called the bank and all the details necessary for pur...
The visa that I've been using for premium recently expired and I've recieved and activated a new one from my bank. This card is usable for everything else but spotify wont except my new card. I've ca...
Spotify Star
605 Views
3 replies
0 likes
So I recently got out of a relationship with my X Girlfriend and we were splitting a Spotify family plan between the 2 of us, we put her debit card info on my account since I already had a spotify account for the last year or so and I didn't want to ...
So I recently got out of a relationship with my X Girlfriend and we were splitting a Spotify family plan between the 2 of us, we put her debit card info on my account since I already had a spotify ac...
Spotify Star
629 Views
3 replies
0 likes
I cannot log into my account without facebook and if I try to enter with my email it says I can't because it is with facebook. If I try to create another account it won't let me because my email is the same as the one. I tried to go to social to disc...
I cannot log into my account without facebook and if I try to enter with my email it says I can't because it is with facebook. If I try to create another account it won't let me because my email is t...
Spotify Star
1263 Views
1 replies
0 likes
Sheer iD approved my student eligibility but when i go to sign up it still wants me to put my details in to check if im eligible or not. How do i sign up without going in circles?
Sheer iD approved my student eligibility but when i go to sign up it still wants me to put my details in to check if im eligible or not. How do i sign up without going in circles?
Spotify Star
252 Views
1 replies
0 likes
I want to delete an account so I can free up my email address to associate with my main (paid) account. How can I do this?
I want to delete an account so I can free up my email address to associate with my main (paid) account. How can I do this?
Casual Listener
386 Views
1 replies
1 likes
Hi team My account was hacked and all the playlists I've been creating for the last 4 years were deleted. Help! What can I do?
Hi team My account was hacked and all the playlists I've been creating for the last 4 years were deleted. 😞 😞 Help! What can I do?
Spotify Star
279 Views
1 replies
0 likes
I got logged out this morning and when I went to log back in, I couldn't. I tried to reset my password and it said my account name didn't even exist, even though I logged into my other Spotify profile and used a playlist MADE BY THE OTHER ACCOUNT. My...
I got logged out this morning and when I went to log back in, I couldn't. I tried to reset my password and it said my account name didn't even exist, even though I logged into my other Spotify profil...
Spotify Star
424 Views
4 replies
0 likes
I AM SO MUCH ANGRY CANNOT TAKE IT ANYMORE.WHY YOU DELETE THE DATA WHEN CHANGING LOCATION? YOU CHANGE IT WHEN THE DISK WAS JUST TEMPORARILY UNREADABLE, AND DELETE EVERYTHING????WHY YOU DELETE WHEN YOU DETECT FALSELY MY OFFLINE DEVICES? LIKE IN A SECON...
I AM SO MUCH ANGRY CANNOT TAKE IT ANYMORE. WHY YOU DELETE THE DATA WHEN CHANGING LOCATION? YOU CHANGE IT WHEN THE DISK WAS JUST TEMPORARILY UNREADABLE, AND DELETE EVERYTHING???? WHY YOU DELETE WHEN...
Regular
2147 Views
10 replies
0 likes
Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não apareço na listas deles (somente eu não apareço na l...
Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não a...
Casual Listener
1120 Views
1 replies
3 likes
Hey there. I'm trying to add a playlist I created from my artist account as the featured artist's pick at the top of our page. For some reason, when I search (from my artists.spotify.com account) for my playlist, it won't come up. The playlist has be...
Hey there. I'm trying to add a playlist I created from my artist account as the featured artist's pick at the top of our page. For some reason, when I search (from my artists.spotify.com account) for...
193 Views
0 replies
0 likes
These spotify folks have left me with a terrible taste in my mouth......I subscribed to the premium package for 3 months I've had to pay over draft fees. I've canceled my subscription 3 times. I finally got pissed and disputed the chargs and they got...
These spotify folks have left me with a terrible taste in my mouth......I subscribed to the premium package for 3 months I've had to pay over draft fees. I've canceled my subscription 3 times. I fina...
182 Views
0 replies
0 likes
I've been living abroad for the past few years and am trying to change my country (from my new country of residence) but the drop down menu doesn't have any other options but the country I have originally set. How can I change this and update my loca...
I've been living abroad for the past few years and am trying to change my country (from my new country of residence) but the drop down menu doesn't have any other options but the country I have origi...
163 Views
0 replies
0 likes
I am not yet listed under artists. When I click that I can't find artists it has me enter the url for my spotify. I do that. Unable to click add. WTH??
I am not yet listed under artists. When I click that I can't find artists it has me enter the url for my spotify. I do that. Unable to click add. WTH??
Spotify Star
343 Views
3 replies
0 likes
Hello guys i bought a spotify gift card. I activated it on the website and i got an message that i have now 1 month of spotify premium but now 3 hours later i did not have premium on my phone or my pc i havn't premium anyware. I throwed the gift card...
Hello guys i bought a spotify gift card. I activated it on the website and i got an message that i have now 1 month of spotify premium but now 3 hours later i did not have premium on my phone or my p...
155 Views
0 replies
0 likes
I literally have no idea how to
I literally have no idea how to
158 Views
0 replies
0 likes
Hello,For the moment I have a Spotify account created with Facebook.The email adress does not exists anymoreI tried to change the email of my facebook account but it does not work (problems with receiving a confirmation email).In order to change the ...
Hello, For the moment I have a Spotify account created with Facebook. The email adress does not exists anymore I tried to change the email of my facebook account but it does not work (problems wit...
181 Views
0 replies
0 likes
This morning I received an email saying: We've updated your email addressHello, Spotify here.We wanted to let you know that the email address on your Spotify account has changed recently.Your previous email address was: XXXXXXXXXXXIt's now: XXXXXXXXX...
This morning I received an email saying: We've updated your email address Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed ...
Roadie
607 Views
1 replies
1 likes
So how is it even possible to change an accounts email by not verifying the actual email?Why would anyone with any kind of security thinking even make that possible?I’m certain that my email was not breached. So today I just noticed my Spotify email ...
So how is it even possible to change an accounts email by not verifying the actual email? Why would anyone with any kind of security thinking even make that possible? I’m certain that my email was ...
215 Views
0 replies
0 likes
I just sent an invite to a family member join to a family Premium plan, when she tries to redeem the code the page just keeps loading and never stops neither add her to our premium plan. Attached link video??https://www.screencast.com/t/vHgj4mZNh Ver...
I just sent an invite to a family member join to a family Premium plan, when she tries to redeem the code the page just keeps loading and never stops neither add her to our premium plan. Att...
Regular
1553 Views
11 replies
3 likes
