Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I’ve been trying to link my Apple ID to my spotify account and I simply can’t. I’ve tried deleted and reinstalling the app, but nothing works. I keep on receiving the message on the following screenshot. Any reason as to why this is happening? Any he...
PlanFreeCountryUnited StatesDeviceiPhone 8Operating System(iOS 14.2)My Question or IssueI was using my account two days ago and it was working just fine, when it suddenly logged me out on my phone. Every time I try to log back in it says the password...
PlanFreeCountryUnited StatesDeviceiPhone SE 2016, Samsung ChromebookOperating SystemiOS 14.0.1, Chrome OS My Question or IssueWhenever I try to take an account action (Changing password, upgrading to premium) I get a "Something get wrong" error. I've...
I've been on here posting for 4 perhaps 5 days and have not yet unlocked a daily log in badge.
PlanFree/PremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueI have the Spotify premium/Hulu bundle. When I go to the Hulu website, it doesn't let me view any content, just tries to sign me up for a subscription. However, when I ...
Usernames cannot be changed and that is understandable, for they are your ID on Spotify. And since there are surely many people with the same whole names, your selected username makes you unique and distinguishable on this platform.However, my proble...
So I have the Student plan for my Spotofy Premium for the next 12 months (ends in 22) and for the past 2 days I keep getting a red bar notification on my homepage that says 'Payment can't be processed, update payment method'. But when I check via web...
PlanFreeCountrySpainDeviceXiaomi Redmi Note 8TOperating SystemWindows 7 My Question or IssueI would like to have the Friend Activity activated, but I can't.I have seen a lot of questions about this, but most of them were about connection issues and o...
PlanI have a Premium through the family plan CountryUnited Kingdom DeviceHuawei p30 pro Operating SystemAndroid 10 My Question or IssueI have the latest android app, I have uninstalled and reinstalled the app, I've restarted my phone and I've checked...
I've tried turning off "share my listening activity" on social tab and then turned it on and then signed out everywhere but neither worked. Any ideas how to fix this?
PlanFreeCountrySerbiaDeviceWeb (Mozilla Firefox)Operating SystemWindows 10 64-bit My Question or IssueI can't set new passwords recently. I put my old password and new passwords and click Set new password, but I get "Something went wrong. Try again l...
Hi. I have Spotify Premium, and wanted to get Duo so I can share an account with my boyfriend. I tried following the steps on the website(https://www.spotify.com/za-en/duo/)But the only payment option listed there is through Vodacom. I'm not with Vod...
PlanFreeCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueI'm unable to change my email address on my Spotify account. I plan to sign up with my Google account when I do change the email and delete it. Can anyone help?
PlanPremiumCountryCanadaDevicesPC - Google Nest HubOperating SystemWindows 10 My Question or Issue:I have a premium family plan. There are 3 members within this plan. During the day, I login to my PC with Spotify on, while I work with headphones on. ...
I have the premium family plan. I've recently moved out from the US to Taiwan, so I'm trying to update my address and country in order to use a credit card here for the payment. But every time I attempt to change the country under the payment page, i...
PlanPremiumCountryCzech republicDeviceComputerOperating SystemWindows 10 My Question or IssueHello,I would need to change my email address, but I am logged in via Facebook. I no longer have access to that email address
My account has been hacked, I'm unable to send a contact form because the **bleep** changed the email address and the password to my account. I would like to have this resolved without having to cancel my premium subscription, but I have not any comm...
The email I used to create my account was deleted years ago, I contacted Google they cannot restore the account. The Facebook attached to my account was also deleted years ago. These are my only two methods of signing in. There is no password associa...
PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueHello, I changed my name in my my PROFILE but going to the profile settings, clicking on my name and updating with the new information i wanted. Now in the top right i can...
PlanPremium family CountryIceland DeviceSamsung phone Operating SystemAndroid My Question or IssueWhy cant I play songs that I could play before. Now when I try to select some of the songs nothing happens, no error or nothing. An examle of a song is ...