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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080759 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080759 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49994 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49994 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146480 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146480 Views
  • 4840 replies
  • 118 likes

Account got hacked

PlanPremiumCountryCanadaDevice Samsung Galaxy 9, Operating System Android Oreo, My Question or IssueMy account got hacked and taken over! They changed my email address to a different one and I cannot log into it anymore.

  • Casual Listener
  • Plan Premium Country Canada Device  Samsung Galaxy 9,  Operating System  Android Oreo,   My Question or Issue My account got hacked and taken over! They changed my ...
  • Billy-J
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
  • 281 Views
  • 3 replies
  • 0 likes

Bring back Safaera

PlanPremiumCountryGuatemalaDeviceSamsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remove. I understand what explicit means, other users should to. If not you could go...

  • Visitor
  • Plan Premium Country Guatemala Device Samsung A5   My Question or Issue   PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remov...
  • Billy-J
  • Spotify Star
  • 4149 Views
  • 4 replies
  • 21 likes
  • Other
    Premium
    Unlimited
  • 4149 Views
  • 4 replies
  • 21 likes

Solved!! I cannot change picture of my profile and picture of my playlists

PlanFree/PremiumCountryCzech rep.DeviceSamsung Galaxy s7, Desktop, LaptopOperating SystemAndroid, Windows 10 My Question or IssueHi, please help me with my problem. I am not able to change my profile picture nor pictures of my playlists. As I found, ...

  • Casual Listener
  • Plan Free/Premium Country Czech rep. Device Samsung Galaxy s7, Desktop, Laptop Operating System Android, Windows 10   My Question or Issue Hi, please help me with my problem. I am not ...
  • Daniela192
  • Casual Listener
  • 678 Views
  • 2 replies
  • 0 likes
  • Account
  • 678 Views
  • 2 replies
  • 0 likes

Add to my spotify account my Anchor podcast

PlanFreeCountryItaly My Question or IssueI have a Spotify account where I have created my own playlists;after I made few podcasts on Anchor I decided to add them to Spotify;now they are on Spotify too, but they are not on my account, I mean, if I go ...

  • Visitor
  •   Plan Free Country Italy   My Question or Issue I have a Spotify account where I have created my own playlists; after I made few podcasts on Anchor I decided to add them to Spotify...
  • Maxim
  • Spotify Star
  • 2464 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 2464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Location Error

PlanPremiumCountrySingaporeDeviceiPhone 6S My Question or IssueI've paid for Premium and have someone in the house (literally sitting next to me) trying to join the plan and I'm getting an error that "You need to live at the same address." Tried both...

  • Newbie
  • Plan Premium Country Singapore Device iPhone 6S     My Question or Issue I've paid for Premium and have someone in the house (literally sitting next to me) trying to join the plan ...
  • Jeremy
  • Moderator
  • 3388 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 3388 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can't link my existing account with my Apple ID premium account

Plan Premium Country Poland Device MacBook AiriPad ProiPhone X Operating System MacOSiPadOSiOS My Question or Issue Hello, I have two Spotify accounts, one with free plan and second one with premium plan. My premium account was created with my Apple ...

  • Casual Listener
  • Plan   Premium   Country   Poland   Device   MacBook Air iPad Pro iPhone X   Operating System   MacOS iPadOS iOS   My Question or Issue &n...
  • nastydev
  • Casual Listener
  • 2042 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 2042 Views
  • 4 replies
  • 0 likes

Solved!! How to Create or Have an Artist profile?

My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and not to me. So how do i create an artist profile so that i c...

  • Casual Listener
  • My song was released today,  but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and no...
  • Maxim
  • Spotify Star
  • 799 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 799 Views
  • 6 replies
  • 0 likes

Recently played not updating

PlanPremiumCountry DeviceMacbook AirOperating SystemMojave My Question or Issue Recently played in Spotify does not update. I have done everything I can think of to solve the issue on my end, such as reinstalling the application, logging in and out, ...

  • Casual Listener
  •   Plan Premium Country   Device Macbook Air Operating System Mojave   My Question or Issue   Recently played in Spotify does not update. I have done everything I can t...
  • TreyAnastasio
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

My account doesn't pop up on search

When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???

  • Visitor
  • When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! two profile with the same name ( 1 for artist + 1 for person)

Hi guys, I have a problem, i have two profiles with the same nameOne of the two is for artits, the other is a person profileWhile distrokid was loading the one for artist, a our staff member mistakenly created a personal profile for person the the na...

  • Not applicable
  • Hi guys,   I have a problem, i have two profiles with the same name One of the two is for artits, the other is a person profile While distrokid was loading the one for artist, a our staff me...
  • Pie80
  • Visitor
  • 867 Views
  • 2 replies
  • 0 likes
  • Account
  • 867 Views
  • 2 replies
  • 0 likes

Solved!! Record Label Verification Problem

PlanFreeCountrySpainDevice(PC)Operating System(Windows 10) My Question or IssueRegards.We are SRC Music, a Spanish and international record label. We have requested numerous times the verification of the type "Label" in the form enabled for it. We ha...

  • Visitor
  • Plan Free Country Spain Device (PC) Operating System (Windows 10)   My Question or Issue Regards. We are SRC Music, a Spanish and international record label. We have requested...
  • Luan
  • Spotify Star
  • 784 Views
  • 1 replies
  • 0 likes
  • Account
  • 784 Views
  • 1 replies
  • 0 likes

Do I need to delete my premium account when I become member of a family account?

Hi guys! I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become member of a family account? Will this happen automatically? Will I sti...

  • Visitor
  • Hi guys!    I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become memb...
  • Emilia_8
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't Log in (Username/Password ~ Facebook ~ Email Link)

Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, logging in with Facebook doesn't works either, loads the Faceboo...

  • Casual Listener
  • Issue:   I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, lo...
  • Petya
  • Community Legend
  • 659 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 659 Views
  • 4 replies
  • 0 likes

Cannot log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...
  • OneByBoo
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dropdown menu on Account

PlanPremiumCountryU.KDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueOptions on the drop down menu for Account do not work. Using Samsung 9+, chrome and android. Has been like this for weeks.

  • Casual Listener
  • Plan Premium Country U.K Device Samsung Galaxy 9 Operating System Android   My Question or Issue Options on the drop down menu for Account do not work. Using Samsung 9+, chrome and an...
  • Elena
  • Moderator
  • 1622 Views
  • 7 replies
  • 0 likes
  • Account
  • 1622 Views
  • 7 replies
  • 0 likes

Superuser Contribution Loading second copy of Spotify app on my new PC while keeping existing copy on old PC.

I've had Spotify Premium for several years. My PC is not as fast, etc. as it used to be. So I got a new one. The old one has the existing Spotify premium app. How do it get a Spotify premium app on the new phone while I keep the existing version on t...

  • Visitor
  • I've had Spotify Premium for several years.  My PC is not as fast, etc. as it used to be.  So I got a new one.  The old one has the existing Spotify premium app.  How do it get a ...
  • Elena
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • Other
  • 236 Views
  • 1 replies
  • 0 likes

Re: Account is being hacked

What do you do in case you sign in Spotify with your Facebook account? 

  • Casual Listener
  • What do you do in case you sign in Spotify with your Facebook account? 
  • OneByBoo
  • Community Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

I lost my account

Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...

  • Not applicable
  • Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no lo...
  • Emilia_8
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 163 Views
  • 1 replies
  • 0 likes

Re: Contact form not working

Hi The contact form is not working. Do you have any idea how I can now delete my free account?

  • Newbie
  • Hi The contact form is not working. Do you have any idea how I can now delete my free account?
  • MrTilllus
  • Newbie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Year in Music BEFORE 2016

Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before...

  • Newbie
  • Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before... 
  • ludowho
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes