Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and password that are now associated with this account are not mine. T...
Hello all, I have a question that seems simple enough yet I have been unable to find any mention of online: Recently I upgraded to the Premium for Family plan, which gives you and up to five family members each their own premium account for one month...
Hi! I invited my dad to premium for family, but he can't access a premium account. i try to resend to his email, but no message appearing. Thank you!
I started a family plan with my GF around a month ans some days or weeks ago.We've tried to verify the address on her account and nothing we do helps.Now as info, I was recently hospitalized and we were not connecting from the same router as we have ...
Hey, how can I check, if all my premium account payments are payed? Thanks! Seda
I have both email and device notifications turned on for spotify and I'm not getting any! Running a galaxy s7 edge android N. I have premium.
I can find my friends by searching but I can't see them in the "Find Friends" menu. Also they can't follow me.
Why is this still an issue? Why do my downloaded songs disapear and i have to download them again? This seems to be a problem that has been going on for a few years now. Why hasn't this problem been fixed. I may aswell have a free account since i'm c...
There's an android phone using my account randomly. I changed my password, and I deleted offline devices, but it happens even when I'm mid-song on my computer. I don't have an android phone, so I know it's not mine! It's music I don't listen to so th...
So I have two accounts under two different email addresses because I recently had a full name change how would I send my music over to my new Spotify with the new details? Help?...
Hi,A few days about, I was logged off on all my devices. When I tried to login via Facebook, I received the notion that my password was incorrect.But that's not the case, because I can access my Facebook account. I even changed my password, but I see...
23.07.2017 tarihinde spotify öğrenci üyeliğini açmak için denemelerde bulundum sistem hata verdi 1 kez denedim para çekmiş ama üyeliğim gerçekleşmemiş. Çekilen ücretlerin iadesini istiyorum.
sign up page comes up randomly after I opened the spotify app on my iphone. click the bottom where it says already a user, log in. I enter email and correct password, but it says log-in failed. I double check the log-in via my macbook pro and it goes...
OK, so We just started a Spotify Premium account for my handicapped daughter. At first glance, it seems to be tied to our Zip code (and possibly an IP address?). We do some traveling around in our RV during the summer and thought Spotify would provid...
Ive been on unlimted since spotify started, but the first add ever has just come up while im using it on my destop?I've looked at my account and now its says im a free user, ive had to change my bank card so my subscription has run out, how do i chan...
I don't manage to connect with Facebook. I get no answer whenever I try to do it. It is like both my PC and phone crash and can't bring to an end the process I had required. Thank you so much!
Hi,I've just started Family Premium which I've invited my husband to. Since he've been using my account for the last years he doesen't remember his password to his account. So when we tries to get a new password it simiple says "Email doesn't exist"....
Hello, I always get the error message, that my email account is not available and therefore Spotify is unable to send an E-Mail to create a password. See error message attached (it is in German).
Olá , já sou cliente do spotify a algum tempo , e a 2 meses mais ou menos aconteceu algo inusitado ,foi efetuado normalmente o pagamento da fatura do spotify premium familiar e cortaram a minha conta , já fiz todos tutoriais de ajuda e nada resolvido...
Hi my name is Daniel just wondering what's going on with my app cuz it keeps giving me trouble for the past month and you guys did charge me so I don't think it's fair that you guys are charging me in my application on Spotify is Frozen On Me A lot i...