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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81656 Views

9 replies

2 likes

Account
Login
  • 81656 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656964 Views

13 replies

4 likes

Account
  • 656964 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738119 Views

18 replies

29 likes

  • 738119 Views
  • 18 replies
  • 29 likes

My premium is not being acknowledged

My account is premium and I have been paying for months but my app and Sonos do not acknowledge premium status and say I only have a free account

Newbie

My account is premium and I have been paying for months but my app and Sonos do not acknowledge premium status and say I only have a free account 

221 Views

0 replies

0 likes

Premium
  • 221 Views
  • 0 replies
  • 0 likes

Unable to login

I leave in Italy. I downloaded Spotify while I was in Sweden on a business trip. Since then, each time I try to login at home (or any other Country), the app tells me that to use Spotify abroad for more than 14 days I need to tell where I am, and doe...

Newbie

I leave in Italy. I downloaded Spotify while I was in Sweden on a business trip. Since then, each time I try to login at home (or any other Country), the app tells me that to use Spotify abroad for m...

user-removed

Not applicable

555 Views

1 replies

0 likes

Login
  • 555 Views
  • 1 replies
  • 0 likes

sh Quickbooks

sh Quickbooks sh Quickbooks 

Regular

sh Quickbooks sh Quickbooks 

147 Views

0 replies

0 likes

  • 147 Views
  • 0 replies
  • 0 likes

Superuser Contribution I changed my country and all of my music disappeared.

I moved from the US to Sweden so I figured I had to change my country. I didn't realize that I had to have premium to do that and all of my playlists and music disappeared. I upgraded to premium to see if I could recover anything but it doesn't seem ...

Casual Listener

I moved from the US to Sweden so I figured I had to change my country. I didn't realize that I had to have premium to do that and all of my playlists and music disappeared. I upgraded to premium to s...

Chris

Spotify

1325 Views

1 replies

0 likes

Account
Other
Premium
  • 1325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 408 when connecting abroad

Hey guys,I'm currenly abroad for work and want to use Spotify on my phone and laptop, but I keep getting error 408 when connecting. The weird thing is that I checked via Remote Desktop my computer at home and it's web player is working just fine. Wha...

Casual Listener

Hey guys, I'm currenly abroad for work and want to use Spotify on my phone and laptop, but I keep getting error 408 when connecting. The weird thing is that I checked via Remote Desktop my computer ...

xXTheDiveRXx

Casual Listener

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

can't loggin

Hello everybody,I'm asking this on behalf of my father who subscribed to Family Premium. He has trouble logging in to his account as the e-mail adress where he receives the link to reset the password isn't his. We can't find a way to reset the passwo...

Newbie

Hello everybody, I'm asking this on behalf of my father who subscribed to Family Premium. He has trouble logging in to his account as the e-mail adress where he receives the link to reset the passwo...

255 Views

0 replies

0 likes

Account
Login
Premium
Security
  • 255 Views
  • 0 replies
  • 0 likes

Change username

I want to change my username but obviously, you can't. I just really wish I could it would be an awesome thing to be able to change your username, I hate the username I chose, and I'm on the plan that my older brother is paying for so I don't want to...

Visitor

I want to change my username but obviously, you can't. I just really wish I could it would be an awesome thing to be able to change your username,  I hate the username I chose, and I'm on the pl...

177 Views

0 replies

0 likes

  • 177 Views
  • 0 replies
  • 0 likes

Why Isn't The App Like The Web?

I like the app and it's nice to have it on my electronic carry around but it is frustrating because I got the app thinking it would be like the web player where I could pick the song I want I just have to listen to ads as well. But when I go to pick ...

Newbie

I like the app and it's nice to have it on my electronic carry around but it is frustrating because I got the app thinking it would be like the web player where I could pick the song I want I just ha...

182 Views

0 replies

0 likes

  • 182 Views
  • 0 replies
  • 0 likes

Change adress while signed via FB

Hi everyone,my question is very simple - is it possible (and if so - how?) to change you adress if you use Spotify via Facebook? I can see only setting for my Country and it says, that is it possible to change country on my FB profile. What about pos...

Newbie

Hi everyone, my question is very simple - is it possible (and if so - how?) to change you adress if you use Spotify via Facebook? 🙂 I can see only setting for my Country and it says, that is it pos...

JPShibayama

Regular

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

sdhsdh

sdfgsdfg

Visitor

sdfgsdfg

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

ghtrgbrghtr

btrhtfrhrn

Regular

btrhtfrhrn

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login

I already have a premium account, but suddenly I am not able to login anymore... although I am sure I am using the wright username and password. A pop up message apears saying I am using the wrong password or username. I have already changed my passw...

Newbie

I already have a premium account, but suddenly I am not able to login anymore... although I am sure I am using the wright username and password.  A pop up message apears saying I am using the wr...

SaraiSound

Roadie

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Problem

Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved... I actually have premium. How do I solve this problem?

Casual Listener

Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved...  I actually have premium. How do I solve this pr...

Chris

Spotify

373 Views

1 replies

0 likes

Premium
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Somone is using my account

Lately someone else has been logging into my account and playing some weird music in another language. Yesterday I found out that you could log out from all devices so I changed my password and logged out everywhere, think I solved the problem. But t...

Newbie

Lately someone else has been logging into my account and playing some weird music in another language. Yesterday I found out that you could log out from all devices so I changed my password and logge...

FabianS_Bogota

Roadie

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 404

Loggin is failing, i am using correct email and pw. Error is "Service temporarily unavailable, pleasy try again later. (error code 404) And for some reason it is impossible to call spotify and talk to them! Fix?

Newbie

Loggin is failing, i am using correct email and pw.   Error is "Service temporarily unavailable, pleasy try again later. (error code 404)   And for some reason it is impossible to call ...

FabianS_Bogota

Roadie

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Globe Spotify - Missing account

Hi,Im subscribed to Spotify Premium w/ globe gosurf 499.Recently factory reconfigured my phone. now all my login credentials was gone.If i just cant know my USERname w/ the spotify account i can access my emails for recovery. But to no avail, I cant ...

Visitor

Hi, Im subscribed to Spotify Premium w/ globe gosurf 499. Recently factory reconfigured my phone. now all my login credentials was gone. If i just cant know  my USERname w/ the spotify accoun...

user-removed

Not applicable

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Downloaded musics are gone, but still the storage is being used.[IOS]

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...

Casual Listener

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spoti...

JPShibayama

Regular

224 Views

1 replies

0 likes

Account
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution No aparecen las últimas canciones

Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no las últimas

Casual Listener

Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no ...

RodrigoPalma

Roadie

213 Views

1 replies

0 likes

Account
Premium
Subscription
  • 213 Views
  • 1 replies
  • 0 likes

Account

How can i end my premium when i don´t know my passwort or username ?I don´t have access to my email anymore, the only thing i have is the booking number on my bank acc.

Newbie

How can i end my premium when i don´t know my passwort or username ? I don´t have access to my email anymore, the only thing i have is the booking number on my bank acc.

JPShibayama

Regular

266 Views

1 replies

1 likes

  • 266 Views
  • 1 replies
  • 1 likes

Changing Country

I am trying to update my country in Spotify, however the step #4 on How to Change your Country for premium users (click here <...>) does not come up on my page. I have tried entering my new credit card details for the new country but it doesn't accep...

Casual Listener

I am trying to update my country in Spotify, however the step #4 on How to Change your Country for premium users (click here <...>) does not come up on my page. I have tried entering my new cre...

PatienceA

Casual Listener

323 Views

2 replies

0 likes

  • 323 Views
  • 2 replies
  • 0 likes