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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80371 Views

9 replies

2 likes

Account
Login
  • 80371 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653724 Views

13 replies

4 likes

Account
  • 653724 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734155 Views

18 replies

29 likes

  • 734155 Views
  • 18 replies
  • 29 likes

incorrect e-mail used to set up spotify account and passwords lost for spotify - how do i recover?

My son set up an account to take advantage of the 3mo free trial. i have set up a family acount now, but we cannot access the account my son used to do the free trial - he made a misake in the e-mail registration and has since forgotton his passwords...

Newbie

My son set up an account to take advantage of the 3mo free trial.  i have set up a family acount now, but we cannot access the account my son used to do the free trial - he made a misake in the ...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

about free trail

Is this will gonna cost me someting ?

Regular

Is this will gonna cost me someting ?

firefiey1

Gig Goer

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Problem z nazwą użytkownika w koncie Family

WitamZałożyłem córce nowe konto i zaprosiłem ją do konta Family. Niestety po zalogowaniu się na smartfonie widoczna jest właściwa nazwa użytkownika, natomiast nazwa użytkownika zaproszonego do konta Family po przez komputer widnieje jako "8uy3h142g54...

Newbie

Witam Założyłem córce nowe konto i zaprosiłem ją do konta Family. Niestety po zalogowaniu się na smartfonie widoczna jest właściwa nazwa użytkownika, natomiast nazwa użytkownika zaproszonego do kont...

386 Views

0 replies

0 likes

Account
Login
  • 386 Views
  • 0 replies
  • 0 likes

Cant login using facebook

I cant login using my facebook account. Whether in the program, nor on the website... in spotify itself: Error code 3, wrong password or username.. on the website: Too many redirects (tried deleting cookies) any ideas?

Casual Listener

I cant login using my facebook account.   Whether in the program, nor on the website...   in spotify itself: Error code 3, wrong password or username..   on the website: Too many...

201 Views

0 replies

0 likes

Account
Login
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! Got charged for an account I can't access

I got charged $9.99 for an account I can't access, nor do I use. I input the username to log in and it won't go through. I don't know the email or password. Help please!

Newbie

I got charged  $9.99 for an account I can't access, nor do I use. I input the username to log in and it won't go through. I don't know the email or password. Help please!

Jacob

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Gift credit

I was given spotify credit through another account starting at the beginning of September, but I don't know the date. I cancelled my premium because I did not want to get charged on my credit card before the gift credit begins. How can I tell when my...

Newbie

I was given spotify credit through another account starting at the beginning of September, but I don't know the date. I cancelled my premium because I did not want to get charged on my credit card be...

Maxim

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Premium for family

Hi, I am trying to add my son to my family membership. When he tries to accept my invitation it advises that he lives in another country. He lives with me at the same address in the UK. Please help. My email address is [removed] and his is [removed]....

Casual Listener

Hi,   I am trying to add my son to my family membership. When he tries to accept my invitation it advises that he lives in another country. He lives with me at the same address in the UK.&nb...

johndon51-gb

Casual Listener

401 Views

2 replies

0 likes

Account
  • 401 Views
  • 2 replies
  • 0 likes

Someone has been using my email address

I've reclaimed it since it's, in fact, my email address and I can change the password. The remaining problem is that this person has entered a user name that obviously isn't me. Can I change the user name?

Visitor

I've reclaimed it since it's, in fact, my email address and I can change the password. The remaining problem is that this person has entered a user name that obviously isn't me.    Can I ...

211 Views

0 replies

0 likes

  • 211 Views
  • 0 replies
  • 0 likes

Account information not updating from facebook

Hi, so I linked my facebook account to my spotify, and my old facebook info is carried over. I had a different name and birthdate and even after updating my facebook it still does not show my actual name? how can i solve this

Newbie

Hi, so I linked my facebook account to my spotify, and my old facebook info is carried over. I had a different name and birthdate and even after updating my facebook it still does not show my actual ...

238 Views

0 replies

0 likes

Account
  • 238 Views
  • 0 replies
  • 0 likes

Bästetigung

Wie kann ich meine Konto bestätigen?Auf meine EMail Adresse ich bekomme immer die Briefe,dort steht dass ich mein Konto bestätigen muss.Aber wie ?

Newbie

 Wie kann ich meine Konto bestätigen? Auf meine EMail Adresse ich bekomme immer die Briefe,dort steht dass ich mein Konto bestätigen muss.Aber wie ?

Jusiborn

Newbie

275 Views

2 replies

0 likes

Security
  • 275 Views
  • 2 replies
  • 0 likes

I removed my profile photo on spotify and uploaded a new one but now It doesn't show my picture.

I've tried logging in and out. I've also asked my friends if they could see mine but they can't it only shows the default profile pic it is also in jpg format. I need some help please Thanks in advance !

Newbie

I've tried logging in and out. I've also asked my friends if they could see mine but they can't it only shows the default profile pic it is also in jpg format. I need some help please    ...

Fahise

Newbie

310 Views

1 replies

1 likes

  • 310 Views
  • 1 replies
  • 1 likes

Typed a wrong email when applying the student discount

I would like to join the student discount, however I typed a wrong email, that makes me cannot get the discount, can somebody help me?

Newbie

I would like to join the student discount, however I typed a wrong email, that makes me cannot get the discount, can somebody help me?

158 Views

0 replies

0 likes

  • 158 Views
  • 0 replies
  • 0 likes

Spotify Iphone 6 mobile network error

Since half a year my spotify account doesn't connect by using my mobile network.It stays on ''connecting...'' (''verbinden...'' in Dutch). I can use it on my wifi-connection, but when I'm outside on my mobile netwerk it doesn't work anymore. All sett...

Newbie

Since half a year my spotify account doesn't connect by using my mobile network. It stays on ''connecting...'' (''verbinden...'' in Dutch).   I can use it on my wifi-connection, but when I'm ...

172 Views

0 replies

0 likes

Account
Login
Other
  • 172 Views
  • 0 replies
  • 0 likes

Create account web page unresponsive

Hi! The Create Account web page (using e-mail) becomes unresponsive when clicking Register. I've tried three different devices (Safari on iOS, Chrome on Andoid, and Chrome on Windows). No warning on account name already in use, and no warning on birt...

Casual Listener

Hi! The Create Account web page (using e-mail) becomes unresponsive when clicking Register. I've tried three different devices (Safari on iOS, Chrome on Andoid, and Chrome on Windows). No warning on ...

246 Views

0 replies

0 likes

Account
  • 246 Views
  • 0 replies
  • 0 likes

Chance Spotify name

It happened yesterday after connected facebook account. I tried to change my facebook name but it's still stand. Can anyone help me?

Newbie

It happened yesterday after connected facebook account. I tried to change my facebook name but it's still stand. Can anyone help me?

Maxim

Spotify Star

209 Views

1 replies

0 likes

Account
  • 209 Views
  • 1 replies
  • 0 likes

Music play

There is some music from one artist in particular that just wont play.... I used to play it every day and it jus stopped overnight.

Newbie

There is some music from one artist in particular that just wont play.... I used to play it every day and it jus stopped overnight.

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
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No select fav artist

Spoiler (Highlight to read)FFOn my first account it make me choose fav artist and style but on second account is no thing and no welcome mix pls help

Casual Listener

F On my first account it make me choose fav artist and style but on second account is no thing and no welcome mix pls help

203 Views

0 replies

0 likes

Account
  • 203 Views
  • 0 replies
  • 0 likes

Account recovery to cancel account

Hi Spotify Community,I need some help, i have 2 accoounts mine and my sons, which am paying with 2 difffrent account number (spotify), i have cnnceled mine and having problem with my sons account as he log out and could not remember his email and pas...

Newbie

Hi Spotify Community, I need some help, i have 2 accoounts mine and my sons, which am paying with 2 difffrent account number (spotify), i have cnnceled mine and having problem with my sons account a...

185 Views

0 replies

0 likes

Account
  • 185 Views
  • 0 replies
  • 0 likes

Hacked account

Hello everyone. I am asking for help today because on my awakening I could not connect to my spotify account. The address of my account has been modified, so I can no longer connect to my account Thank you for your help

Newbie

Hello everyone. I am asking for help today because on my awakening I could not connect to my spotify account. The address of my account has been modified, so I can no longer connect to my account 😞 ...

177 Views

0 replies

0 likes

Account
Premium
Security
  • 177 Views
  • 0 replies
  • 0 likes