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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84662 Views

9 replies

2 likes

Account
Login
  • 84662 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661288 Views

13 replies

4 likes

Account
  • 661288 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743128 Views

18 replies

29 likes

  • 743128 Views
  • 18 replies
  • 29 likes

Problemas com o Premium

Eu fiz o upgrade da minha conta para o Premium, é peguei o desconto para universitários, já que eu tenho direito. Já tive problema com isso porque quando eu tentava me cadastrar nesse desconto, mostrava que eu já estava cadastrada, mas mesmo assim co...

Casual Listener

Eu fiz o upgrade da minha conta para o Premium, é peguei o desconto para universitários, já que eu tenho direito. Já tive problema com isso porque quando eu tentava me cadastrar nesse desconto, mostr...

150 Views

0 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 150 Views
  • 0 replies
  • 0 likes

Superuser Contribution Confirm your email won't stop

Since I signed up yesterday day I have received every 10 mins a confirm your email email. An yes I have already confirmed my email. I woke up this morning to 68 emails from spotify

Visitor

Since I signed up yesterday day I have received every 10 mins a confirm your email email. An yes I have already confirmed my email. I woke up this morning to 68 emails from spotify

AndyJoel

Spotify Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

cancelamento

Se eu cancelar minha assinatura agora meu premium vai para na hora ou so quando for cair o próximo pagamento ?

Newbie

Se eu cancelar minha assinatura agora meu premium vai para na hora ou so quando for cair o próximo pagamento ?

227 Views

0 replies

0 likes

Premium
  • 227 Views
  • 0 replies
  • 0 likes

Login help

Hellllppp. I am logging on to Spotify on my iPhone. It says I have to log in via Facebook When I do it takes me to my sons Facebook ???? His account is not logged into my phone Why won't it log in via my Facebook which is logged into my phone ??

Newbie

Hellllppp. I am logging on to Spotify on my iPhone.  It says I have to log in via Facebook   When I do it takes me to my sons Facebook ????    His account is not logged into my ph...

user-removed

Not applicable

347 Views

1 replies

0 likes

Account
Login
  • 347 Views
  • 1 replies
  • 0 likes

Connect with Facebook

Hello,my problem is, that I can't connect my spotify account with my facebook account. Everytime I try it, it says that my facebook account is already connected to a spotify account which is not mine...Does anyone have the same problem or is it just ...

Newbie

Hello, my problem is, that I can't connect my spotify account with my facebook account. Everytime I try it, it says that my facebook account is already connected to a spotify account which is not mi...

159 Views

0 replies

0 likes

  • 159 Views
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Superuser Contribution daughter log in

My daughter has new phone, she is on my family account. I can not remember password. I know her accout name and can see her listed as family member in my account. I sign in using facebook, when i try to reset her password just get scambled message (a...

Newbie

My daughter has new phone, she is on my family account. I can not remember password. I know her accout name and can see her listed as family member in my account. I sign in using facebook, when i try...

AndyJoel

Spotify Legend

312 Views

1 replies

0 likes

Account
Login
  • 312 Views
  • 1 replies
  • 0 likes

Hacked account

Hi My premium account is hacked and i want to know what to do? He have changed the e-mail and the password so i cant do anything. /Chrille

Newbie

Hi   My premium account is hacked and i want to know what to do? He have changed the e-mail and the password so i cant do anything.   /Chrille

user-removed

Not applicable

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

filtering out playlists

is there a way where i can filter out playlists for example i sometimes use sleeping playlists to drift off to sleep would I be able to filter those songs out of my discover weekly and release radar playlists

Roadie

is there a way where i can filter out playlists for example i sometimes use sleeping playlists to drift off to sleep would I be able to filter those songs out of my discover weekly and release radar ...

Maxim

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Emails

"Iv just signed up and I'm constantly receiving emails can you please stop this from happening. Iv had 30 emails asking me to confirm my account that I have done and now deleted the app . 30 emails in to hours is to much" , stop spamming me

Visitor

"Iv just signed up and I'm constantly receiving emails can you please stop this from happening. Iv had 30 emails asking me to confirm my account that I have done and now deleted the app . 30 emails i...

176 Views

0 replies

0 likes

  • 176 Views
  • 0 replies
  • 0 likes

Problemas com plano familiar

mudei meu plano de fred para familiar, porém já se passaram 24 horas e minha conta ainda continua free.... nao consigo acessar nada

Newbie

mudei meu plano de fred para familiar, porém já se passaram 24 horas e minha conta ainda continua free....  nao consigo acessar nada 

182 Views

0 replies

0 likes

  • 182 Views
  • 0 replies
  • 0 likes

I cant change country

Hi, I cant change country from US to Sweden. Payment method is my Swedish creditcard, but my "land" is still US. Ive tried to follow the instructions, but I cant see the three dots (...). What can I do to change it??

Regular

Hi, I cant change country from US to Sweden. Payment method is my Swedish creditcard, but my "land" is still US. Ive tried to follow the instructions, but I cant see the three dots (...). What can I ...

rfpuyana

Casual Listener

918 Views

20 replies

0 likes

Account
  • 918 Views
  • 20 replies
  • 0 likes

Superuser Contribution This device requires spotify premium.

When trying to log in on my Smart TV i keep getting this message: "This device requires spotify premium." I have spotify premium and have been logged in on my TV before, but suddenly i can't log in. Does anyone know what that's all about??

Newbie

When trying to log in on my Smart TV i keep getting this message: "This device requires spotify premium."   I have spotify premium and have been logged in on my TV before, but suddenly i can't...

Ramzramseyldn

Newbie

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Solved!! prblems with username and verification of e-mail address

Keep getting an e-mail for verification of my email address, confirming it does not give a solution. also the username is different on several screens, should be username: Jilles, showing: 8t*************k

Casual Listener

Keep getting an e-mail for verification of my email address, confirming it does not give a solution.  also the username is different on several screens, should be username: Jilles, showing:&nbs...

Maxim

Spotify Star

921 Views

4 replies

0 likes

Account
  • 921 Views
  • 4 replies
  • 0 likes

Superuser Contribution Faceook Email Change..??

I updated my email on Facebook, but it's still not updating on Spotify??

Newbie

I updated my email on Facebook, but it's still not updating on Spotify??

AndyJoel

Spotify Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

An unknown error occured. Please try again later

I have beeen getting strange message everytime i try to make an account can angone help me?

Newbie

I have beeen getting strange message everytime i try to make an account can angone help me?

534 Views

0 replies

0 likes

  • 534 Views
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  • 0 likes

Re: resubscribed to Premium but can't find my old thousand songs :(

Hi sorry for this huge delay, thank you so much for your help back then. I tried everything you suggested but no luck so I temporarily gave up until now I'm sending an email to Spotifys tech. Maybe the different Order ID #s will help find both?thanks...

Casual Listener

Hi sorry for this huge delay, thank you so much for your help back then. I tried everything you suggested but no luck so I temporarily gave up until now I'm sending an email to Spotifys tech. Maybe t...

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

This place is a joke!

I have been having issues all day trying to add a new card to my account. There hasn't been anyone from Customer Service that has contacted me, nor has anyone tried to help me with this issue. I guess I need to switch to Pandora to see if I have bett...

Casual Listener

I have been having issues all day trying to add a new card to my account. There hasn't been anyone from Customer Service that has contacted me, nor has anyone tried to help me with this issue. I gues...

247 Views

0 replies

0 likes

Subscription
  • 247 Views
  • 0 replies
  • 0 likes

SERVICIO ESTA TEMPORALMENTE NO DISPONIBLE, POR FAVOR INTÉNTALO DE NUEVO MAS TARDE(CÓDIGO ERROR:404)

tengo este problema hace 15 dias soy usuario premiun me siento estafado por spotify porque no puedoo logear ni en mi computadora y en mi movil me sale el error que coloco en este post .... no tengo respuesta de spotify me siento estafado, REVISE MI C...

Casual Listener

tengo este problema hace 15 dias soy usuario premiun me siento estafado por spotify porque no puedoo logear ni en mi computadora y en mi movil me sale el error que coloco en este post .... no tengo r...

2374 Views

0 replies

2 likes

Account
Login
Premium
Security
Subscription
  • 2374 Views
  • 0 replies
  • 2 likes