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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1737 Views
  • 0 replies
  • 8 likes
  • Security
  • 1737 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446854 Views
  • 970 replies
  • 108 likes
  • Account
  • 446854 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199395 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199395 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108551 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108551 Views
  • 72 replies
  • 11 likes

No puedo acceder a premium

Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ya estoy registrado con facebook y no me deja hacer...

  • Newbie
  • Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

E-mail addresses Facebook and Spotify do not correspond

Hello, could you help me with the following: I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact that the e-mail address that is displayed at my account page o...

  • Visitor
  • Hello, could you help me with the following:   I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact th...
  • Genyc
  • Gig Goer
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Account disabled

Hello, Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in. After investigating further, I noticed that I could log in on my account on my computer, even though it said that the pas...

  • Regular
  • Hello,  Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in.  After investigating further, I noticed that I could ...
  • Genyc
  • Gig Goer
  • 8107 Views
  • 44 replies
  • 0 likes
  • 8107 Views
  • 44 replies
  • 0 likes

Can't change my country to US and get student discount!

Hi, I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US payment method and then will be prompted to change my country. When I do...

  • Newbie
  • Hi,    I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US p...
  • Genyc
  • Gig Goer
  • 413 Views
  • 1 replies
  • 0 likes
  • Premium
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to cancel.

I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe and everytime I try it says app support unvailable....

  • Visitor
  • I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe ...
  • Julian
  • Moderator
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Problem during registering

I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wheel is keep spinning!Tried on the phone same thing happe...

  • Newbie
  • I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wh...
  • Genyc
  • Gig Goer
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
  • 524 Views
  • 1 replies
  • 0 likes

Lossless Subscription

Hi, I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?

  • Newbie
  • Hi,   I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?    
  • Genyc
  • Gig Goer
  • 579 Views
  • 1 replies
  • 0 likes
  • Account
  • 579 Views
  • 1 replies
  • 0 likes

Netherlands University Student Discount

Dear Spotify,I have recently moved from the United States to the Netherlands to become a student again at Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe to a Student Discount account. However when I tried to subs...

  • Newbie
  • Dear Spotify, I have recently moved from the United States to the Netherlands to become a student again at Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe t...
  • hansa95
  • Casual Listener
  • 4860 Views
  • 7 replies
  • 1 likes
  • 4860 Views
  • 7 replies
  • 1 likes

CANY LOG BACK IN

I cannot log back in to my premium Spotify account already tried resetting password need help

  • Newbie
  • I cannot log back in to my premium Spotify account already tried resetting password need help 
  • Genyc
  • Gig Goer
  • 311 Views
  • 1 replies
  • 1 likes
  • 311 Views
  • 1 replies
  • 1 likes

Superuser Contribution FIX MY spotify pls

can u please help me. i tried some other network just to try if there’s a problem in our wifi but it seems like the application SPOTIFY have the problem. please help me.

  • Newbie
  • can u please help me. i tried some other network just to try if there’s a problem in our wifi but it seems like the application SPOTIFY have the problem. please help me.
  • JPShibayama
  • Regular
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Premium dosnt work in ps4

he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?

  • Casual Listener
  • he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?
  • cemo95
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution MY FAMILY OWNER HAS FORGOTTEN HIS LOGIN DETAILS

Im currently in a premium family account but my family owner (dad) has lost his login details. He can't recover the details as he switched phones with the details in his old phone note section. he is not on facebook as it is a spotify created account...

  • Newbie
  • Im currently in a premium family account but my family owner (dad) has lost his login details. He can't recover the details as he switched phones with the details in his old phone note section. he is...
  • Julian
  • Moderator
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Changing Country

I recently moved abroad and am trying to pay my subscription with my overseas account since this is where my income is, but I can not change my country to match my new zipcode. How do I go about changing my country in the "Sub" tab to match my zipcod...

  • Newbie
  • I recently moved abroad and am trying to pay my subscription with my overseas account since this is where my income is, but I can not change my country to match my new zipcode. How do I go about chan...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Superuser Contribution Account

I’m paying for my Spotify that I don’t use how can I cancel it as I do not remember the password or the email password I set it up with

  • Newbie
  • I’m paying for my Spotify that I don’t use how can I cancel it as I do not remember the password or the email password I set it up with
  • Julian
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cant register

Hello,I do not have a Spotify account and would like to create a Spotify account and this via my Facebook account.However, I can not log in via the iphone app or via the desktop program, it always comes the error code 3 (desktop) error 404 (on the AP...

  • Newbie
  • Hello, I do not have a Spotify account and would like to create a Spotify account and this via my Facebook account. However, I can not log in via the iphone app or via the desktop program, it alway...
  • Julian
  • Moderator
  • 1736 Views
  • 1 replies
  • 0 likes
  • 1736 Views
  • 1 replies
  • 0 likes

Really odd login problem... password no longer works

Hi allToday I opened my spotify app as I do every day only to be asked to sign in. I put my username and password in and the app looked like it logged in then came up with a login error. I checked the password with my lastpass and I'm 100% correct. C...

  • Newbie
  • Hi all Today I opened my spotify app as I do every day only to be asked to sign in. I put my username and password in and the app looked like it logged in then came up with a login error. I checked ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist

HIis there anyway to move a playlist from and old account to a new one , i dont have acces to the old one.

  • Newbie
  • HI is there anyway to move a playlist from and old account to a new one , i dont have acces to the old one.
  • Julian
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution family plan

hi, how do i remove myself from someone's family plan?

  • Regular
  • hi, how do i remove myself from someone's family plan?
  • Julian
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Premium student scam

I am a student at Lancaster County Career & Technology Center. I have been trying to set up Spotify premium as a student for $5 a month and when I go to enter my information it's saying my school is invalid, so I called customer service at 3:00 pm an...

  • Newbie
  • I am a student at Lancaster County Career & Technology Center. I have been trying to set up Spotify premium as a student for $5 a month and when I go to enter my information it's saying my school...
  • Maxim
  • Spotify Star
  • 2106 Views
  • 2 replies
  • 1 likes
  • Premium
  • 2106 Views
  • 2 replies
  • 1 likes