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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285565 Views

529 replies

34 likes

Account
Free
  • 285565 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13582 Views

6 replies

11 likes

Security
  • 13582 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539521 Views

990 replies

114 likes

Account
  • 539521 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129525 Views

74 replies

12 likes

Account
Login
Premium
  • 129525 Views
  • 74 replies
  • 12 likes

Family member can’t join, says wrong address

Plan FamilyCountry DeviceIPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I send my son an invite it says wrong address and will not let him join. We have been on the family plan for a year and and to update d...

Visitor

Plan  Family Country   Device IPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I send my son an invite it says wrong addres...

Maxim

Spotify Star

297 Views

1 replies

1 likes

Premium
  • 297 Views
  • 1 replies
  • 1 likes

spotify premium duo member login on new phone

PlanPremium DuoCountryPakistanDeviceSamsung S10 Edge / Iphone 15Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased premium duo and I remember at that time i sent some invite link to my wife to add her as member. N...

Visitor

Plan Premium Duo Country Pakistan Device Samsung S10 Edge / Iphone 15 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I purchased premium duo and I...

Maxim

Spotify Star

813 Views

1 replies

0 likes

Login
Premium
  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login

I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it said that my Google account is not connected to my...

Visitor

I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it...

Lyubka

Moderator

424 Views

1 replies

0 likes

Login
  • 424 Views
  • 1 replies
  • 0 likes

Unable to Purchase Premium Due to Lack of Address Fill In

PlanFree/PremiumCountryUnited States of AmericaDevice(iPhone 13)Operating System(iOS 17) My Question or IssueI was trying to purchase a premium subscription but when prompted for my address it did not give me a box to fill in the address, only a link...

Visitor

  Plan Free/Premium Country United States of America Device (iPhone 13) Operating System (iOS 17)   My Question or Issue I was trying to purchase a premium subscription but when ...

Maxim

Spotify Star

235 Views

1 replies

0 likes

Account
  • 235 Views
  • 1 replies
  • 0 likes

Premium on wrong account

I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?

Visitor

I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?

Maxim

Spotify Star

1145 Views

1 replies

0 likes

Account
Premium
Subscription
  • 1145 Views
  • 1 replies
  • 0 likes

Locate Email Address

My son has been on a Duo plan with my account for the past couple of years. I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobile app or through my main account on the desktop. Any idea...

Newbie

My son has been on a Duo plan with my account for the past couple of years.  I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobil...

Anyk17

Spotify Star

855 Views

1 replies

0 likes

Account
Login
  • 855 Views
  • 1 replies
  • 0 likes

Premium plans

My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me understand

Newbie

My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me ...

Mitre226644

Roadie

1669 Views

1 replies

0 likes

  • 1669 Views
  • 1 replies
  • 0 likes

When will you let us change our username? It’s 2024

It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself. Would you like to tell me your aol/Hotmail/yahoo username email? As an artist-driven app, you cater to arti...

Newbie

It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself.   Would you like to tell me your aol/Hotmail/yaho...

Anyk17

Spotify Star

1916 Views

1 replies

1 likes

Account
Login
  • 1916 Views
  • 1 replies
  • 1 likes

Solved!! How long it takes to change my account country?

PlanPremium FamilyCountryGermany/Brazil My Question or IssueI have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, paying with a Brazilian card. I realized that some features are avai...

Newbie

Plan Premium Family Country Germany/Brazil   My Question or Issue I have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, ...

Maxim

Spotify Star

1709 Views

1 replies

0 likes

Account
  • 1709 Views
  • 1 replies
  • 0 likes

log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a new phone and the app changed over however I have to sign in again and I have forgot...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Anyk17

Spotify Star

889 Views

1 replies

0 likes

Login
  • 889 Views
  • 1 replies
  • 0 likes

New Premium Family account set up and login issues

PlanPremium FAmilyCountryUKDevice(Android & Chrome) My Question or IssueHI, I hope someone can help.We've just upgraded to Family - FDAd, Mum and Son (17 but adult set up). Family email address, Using sons name on FAmily email. I did the invite to al...

Newbie

Plan Premium FAmily Country UK Device (Android & Chrome)   My Question or Issue HI, I hope someone can help. We've just upgraded to Family - FDAd, Mum and Son (17 but adult set up)....

amitfridman161

Newbie

1087 Views

1 replies

0 likes

Login
  • 1087 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 Konten zusammenführen

Hallo, mich habe versehentlich ein 2. Konto erstellt, weil ich Premium abonnieren wollte. Habe aber schon seit längerem ein Konto wo meine ganzen Lieder bereits gespeichert sind. kann man diese beiden Konten zu einem zusammenfügen? LG.

Newbie

Hallo,  mich habe versehentlich ein 2. Konto erstellt, weil ich Premium abonnieren wollte. Habe aber schon seit längerem ein Konto wo meine ganzen Lieder bereits gespeichert sind.  k...

Vasil

Moderator

3624 Views

1 replies

0 likes

Account
  • 3624 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to bypass free trial?

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was wondering how to bypass the trial and just sign up...

Newbie

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was...

Vasil

Moderator

14806 Views

5 replies

0 likes

  • 14806 Views
  • 5 replies
  • 0 likes

Familien Account Anmeldung Apple

Hallo meine Tochter soll mein altes Handy über meine Apple ID nutzen. Sie ist über unseren Familienaccount bei spottify angemeldet.Beim Installieren der App wird für die Anmeldung (vermutlich wegen der Appel ID) mein Account verwendet. Wie kann ich i...

Visitor

Hallo   meine Tochter soll mein altes Handy über meine Apple ID nutzen. Sie ist über unseren Familienaccount bei spottify angemeldet. Beim Installieren der App wird für die Anmeldung (vermutl...

Maxim

Spotify Star

1267 Views

1 replies

0 likes

Account
  • 1267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my artist profile via Distrokid

Country: USADevice: MacBook ProOperating System: macOS 10.14.5Browser: Chrome 74.0.3729.169Artist Name: Tender Amigo I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify. When I tr...

step-1.png step-2.png step-3.png step-4.png

Visitor

Country: USA Device: MacBook Pro Operating System: macOS 10.14.5 Browser: Chrome 74.0.3729.169 Artist Name: Tender Amigo   I've recently uploaded my music to Spotify via Dis...

Susan_GP

Moderator

19124 Views

3 replies

0 likes

Account
Other
  • 19124 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Premium Outside US

Hi, when I wanna buy premium it requires me to type in address, but the only available option is to write a US address even tho I’ve set my account to Bulgaria.

Visitor

Hi, when I wanna buy premium it requires me to type in address, but the only available option is to write a US address even tho I’ve set my account to Bulgaria. 

ervinBoli

Visitor

989 Views

2 replies

0 likes

  • 989 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambié mi residencia y perdi el acceso a premium

Cambié mi residencia y perdí acceso a premium, cuando sólo tenía 15 días con el servicio contratadoPlanPremiumCountryArgentina (Antes Chile)DeviceSamsung A52Operating SystemAndroid My Question or Issue

Visitor

Cambié mi residencia y perdí acceso a premium, cuando sólo tenía 15 días con el servicio contratado Plan Premium Country Argentina (Antes Chile) Device Samsung A52 Operating System Android &...

Joan

Moderator

744 Views

1 replies

0 likes

Account
Premium
Subscription
  • 744 Views
  • 1 replies
  • 0 likes

Duo

None of the below information is required. However, the more you provide the easier it will PlanDuoCountryUkDeviceIphone12Operating SystemiOS My Question or IssueI have a duo premium account with my wife. She has access to audiobooks but I do not. Do...

Visitor

None of the below information is required. However, the more you provide the easier it will  Plan Duo Country Uk Device Iphone12 Operating System iOS   My Question or Issue I hav...

Maxim

Spotify Star

1235 Views

1 replies

0 likes

Account
  • 1235 Views
  • 1 replies
  • 0 likes

What happened to the premium annual plan?

Among the available plans I no longer find the prepaid annual subscription, €99.90 if I'm not mistaken, how do I select it?

Newbie

Among the available plans I no longer find the prepaid annual subscription, €99.90 if I'm not mistaken, how do I select it?      

luciensabre

Casual Listener

1471 Views

4 replies

0 likes

Premium
Subscription
  • 1471 Views
  • 4 replies
  • 0 likes