Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
So I like to play songs from my tablet over Bluetooth to my stereo. But everytime I skip a song the next song appears to play through, but there's no sound. I randomly click somewhere on the bar that shows how much if the song is playing and the song...
I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. I was really enjouying the one I had but now I conn...
PlanPremiumCountryUSA My Question or IssueMy email address is greyed out because I originally logged in through Facebook. I no longer have access to that address.
PlanFreeCountryUSADeviceDell XPS 15Operating SystemWindows 10 My Question or IssueEvery time I attempt to change my birthday, since it was accidentally made April 2nd instead of April 1st, it claims my profile is saved, but the date is still wrong. I...
PlanFreeOperating System(Windows 10) My Question or IssueI have opened an account about 2 years ago. connected to my Facebook and email but I have lost access to my email, cant change it from settings its unacessable when i click on email . Now i hav...
PlanFamily PremiumCountryTurkeyDeviceIphone 6s+, Windows PC, Windows LaptopOperating SystemiOS 13, Windows 10 My Question or IssueI originally planned to remove my facebook account from my spotify account however as I discovered later that if an acco...
Hi i have problem logging in. When i enter my email and password it gives an error and says youre off line while im not. And when i ask for verifing me by email when i tap on the link ro log in it goes through the app but cant log in. My friend had t...
PremiumCountrysaudi arabiaDevicedesktop, Operating System( Windows 10) My Question or Issuehi, i use spotify on my desktop pc and i notice that there are couple of devices who are using my account which i didn't log into and im guessing that its beca...
hi, I have signed up to the spotify premium family and trying to send out an invite to my wife, she inputs the correct address but it keeps saying she needs to be in the same country - even though we ARE in the same country and living at the same add...
PlanPremiumCountrySouth AfricaDevicelaptopOperating SystemWindows 7 My Question or IssueI have problems updating my profile information. On the "edit profile" information, everything is grayed out and cannot be updated.I think I have initially create...
PlanPremiumCountryCanadaDeviceSamsung Galaxy A8, Desktop AppOperating SystemWindows 10, Android 9 My Question or IssueI created my Spotify account with my own Facebook account. However, someday, my ex-girlfriend was using it from her cellphone and it...
PlanFree/Premium duoCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to easily switch which account I'm using from the home screen without loggin...
Hello! Spotify will not let me change my country in the settings. I live in Vietnam, every time I enter the Hanoi postal code it says code invalid. It also isn't working because it says my country doesn't match my payment method because it is a Canad...
When I search for my name on the artist app it does not appear. However, it does appear on spotify. I have not been able to claim it.
PlanPremiumCountryUS Operating SystemWindows 10 My Question or Issuei have an account that is connected to a deleted facebook account that didn't have a password or anything and it's premium so i'll be charged until it is deleted.
I would like to be able to log into Spotify under my verified artist name. Do I need to create a seperate account for this to work? If so how may I do this - I haven't found a way so far? Thank you.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I briefly deactivated my FB account, and since reactivating it, my FB name and pic don't display on Spotify, although everything else appears fine - e.g. I can still see playlists, friend activity etc.I'm a Premium subscriber and this is happening on...
I logged into Spotify ten minutes ago to look something up, and I saw my username was changed to "tc7z70y5wm3fzuudurekoai1p" and I don't know what to do. I tried linking my Facebook profile to see if that changed anything, but it didn't. I am now uns...