Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84975 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662282 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744483 Views
18 replies
29 likes
PlanPremiumCountryUK DeviceAndroid Phone, Android TV, Google Smart Speaker. Operating SystemAndroidMy Question or IssueIs it possible to group the my TV and the Google Speaker together so that they both play the same music at the same time? So we can...
Plan Premium Country UK Device Android Phone, Android TV, Google Smart Speaker. Operating System Android My Question or Issue Is it possible to group the my TV and th...
Spotify Legend
365 Views
1 replies
0 likes
PlanPremium Duo CountryN Ireland DeviceMacbook Pro late 2013)Operating System(iOS 11.7.9 My Question or IssueHow to find the login details on the second person of my Premium Duo account?
Plan Premium Duo Country N Ireland Device Macbook Pro late 2013) Operating System (iOS 11.7.9 My Question or Issue How to find the login details on the second person ...
Spotify Star
1310 Views
1 replies
0 likes
Cambie el plan a premium duo y al querer verificar la direccion del domicilio con la otra persona, ponemos exactamente la misma dirección porque vivimos juntos y nos dice que la direccuones no coinciden. Ya me fije que este todo bien escrito y si lo ...
Cambie el plan a premium duo y al querer verificar la direccion del domicilio con la otra persona, ponemos exactamente la misma dirección porque vivimos juntos y nos dice que la direccuones no coinci...
Not applicable
1870 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOneplus Nord 2, Lenovo Legion i7 slimOperating SystemAndroid 13 (Teramisu), Windows 11 My Question or IssueSpotify keeps resetting my password. So Spotify keeps resetting my password every week.Support said it was b...
Plan Premium Country Netherlands Device Oneplus Nord 2, Lenovo Legion i7 slim Operating System Android 13 (Teramisu), Windows 11 My Question or Issue Spotify keeps resetting my passw...
475 Views
0 replies
2 likes
PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...
Plan Free Country Canada Device Desktop Operating System Windows 10 My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but no...
Regular
20723 Views
6 replies
0 likes
I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I need the email, and the password, so I can go in and...
I am trying to cancel my premium family subscription so I can join my mothers premium duo plan. I could not remember the email I used to create the account, and all my devices are now logged out. I n...
Visitor
1136 Views
3 replies
0 likes
When I search my username of my account on Spotify which is: Ce.li.ne, there is no results shown in profiles
When I search my username of my account on Spotify which is: Ce.li.ne, there is no results shown in profiles
Spotify Star
222 Views
1 replies
0 likes
My Question or Issuehi, i need help and i don´t know who to talk with, there has been a charge on my debit card and is not from my account, i do have an account but i´ve never registered this card on it, so i don´t know where this charge is coming fr...
My Question or Issue hi, i need help and i don´t know who to talk with, there has been a charge on my debit card and is not from my account, i do have an account but i´ve never registered th...
Spotify Star
275 Views
1 replies
0 likes
Hi, I'm trying to change my country from The Netherlands to Romania. It asks me to add a new payment method from the new country (Romania) but when I try to add it, it tells me it doesn't match my current country (The Netherlands). How can I actually...
Hi, I'm trying to change my country from The Netherlands to Romania. It asks me to add a new payment method from the new country (Romania) but when I try to add it, it tells me it does...
Spotify Star
516 Views
6 replies
0 likes
i can't find my downloaded songs and download button anymore
i can't find my downloaded songs and download button anymore
Spotify Star
416 Views
1 replies
0 likes
In my account is still Spotify free, but I´m paying for Premium. Is it OK?
In my account is still Spotify free, but I´m paying for Premium. Is it OK?
Not applicable
785 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 14Operating SystemiOS 17 My Question or IssuesSomeone changed my email address and changed the password. Now i can’t receive the password reset link on my old email address.
Plan Premium Country Canada Device iPhone 14 Operating System iOS 17 My Question or Issues Someone changed my email address and changed the password. Now i can’t receive the password...
Spotify Star
260 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice. Mi 3s prime Operating System Android 10 My Question or IssueMy number not login
Plan Free/Premium Country India Device. Mi 3s prime Operating System Android 10 My Question or Issue My number not login
Spotify Star
364 Views
1 replies
0 likes
PlanFree Device Samsung 8 My Question or IssueHi I tried logging into my account on the app but it keeps telling me to try again and something went wrong! Even tho i tried many ways and I'm logged in on the browser. But not the app. Is there somethin...
Plan Free Device Samsung 8 My Question or Issue Hi I tried logging into my account on the app but it keeps telling me to try again and something went wrong! ...
Spotify Star
442 Views
1 replies
0 likes
Plan PremiumFree/PremiumCountry usa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Iphone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.)ios My Question or IssueWhy does spotify notify me of a problem with automatic payment expira...
Plan Premium Free/Premium Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Iphone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) ios M...
Spotify Star
304 Views
1 replies
0 likes
PlanPremium IndividualCountry: United States My Question or IssueI have a Spotify Premium Individual account, however, when I try to redeem a gift card, it's saying my account type is not applicable. Everything I've read online indicates that Premium...
Plan Premium Individual Country: United States My Question or Issue I have a Spotify Premium Individual account, however, when I try to redeem a gift card, it's saying my account type is ...
Spotify Star
453 Views
3 replies
0 likes
PlanPremium StudentCountryEstoniaDeviceiPhone 13 ProOperating SystemiOS 16.6 My Question or IssueHow to change region from Ukraine to Estonia?Had tried to change it by updating card info and it doesn't helped
Plan Premium Student Country Estonia Device iPhone 13 Pro Operating System iOS 16.6 My Question or Issue How to change region from Ukraine to Estonia? Had tried to change it by upda...
Spotify Star
328 Views
1 replies
0 likes
Hi, im triying to log in in the app and it doesn't work. I tried in PlayStation and 2 mobile phones but in the web i can log in. I need to log in in the app can you help me? Thanks a lot!
Hi, im triying to log in in the app and it doesn't work. I tried in PlayStation and 2 mobile phones but in the web i can log in. I need to log in in the app can you help me? Thanks a lot!
Spotify Legend
364 Views
2 replies
0 likes
Aucune des informations ci-dessous n'est requise. Cependant, plus vous nous fournirez, plus il nous sera facile d'essayer de vous aider.PlanGratuitPaysFranceAppareilSamsung A52sSystème opérateurAndroidMa question ou mon problèmeBonjour, j'active ma 4...
Aucune des informations ci-dessous n'est requise. Cependant, plus vous nous fournirez, plus il nous sera facile d'essayer de vous aider. Plan Gratuit Pays France Appareil Samsung A52s Système ...
Moderator
498 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceRealme narzo 50 AOperating System Android version 13My Question or IssueHi I am trying to add to queue or drag song in my account but it is not happening when I change my account it is working fine please look into this issu...
Plan Free Country India Device Realme narzo 50 A Operating System Android version 13 My Question or Issue Hi I am trying to add to queue or drag song in my account but it is ...
Moderator
305 Views
1 replies
0 likes
