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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83130 Views

29 replies

0 likes

  • 83130 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103965 Views

10 replies

3 likes

Account
Login
  • 103965 Views
  • 10 replies
  • 3 likes

Can't log in on phone app

I am able to login on the desktop app and website just fine. When I try to login on my phone app it says "you are currently set to offline: please go online to connect to spotify." I cannot get any further than that on my phone app and I am already s...

Newbie

I am able to login on the desktop app and website just fine. When I try to login on my phone app it says "you are currently set to offline: please go online to connect to spotify." I cannot get any f...

jmdesin892

Roadie

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Not receiving invitation email for Family

Hi,I'm not receiving the invitational e-mail necessary to activate my participation for Spotify Family. I've tried changing my email to double checking it and the person paying for the account has sent the email over and over again. It isn't appearin...

Newbie

Hi, I'm not receiving the invitational e-mail necessary to activate my participation for Spotify Family. I've tried changing my email to double checking it and the person paying for the account has ...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Mark an advert is "Does not apply to me"

I am sick and tired of hearing the Cats Protection advert, if I hear about fluffy, brian and lulu one more time I'm deleting Spotify. I appreciate that the free version is driven by adverts, but can there not be some variety in advertising, or at lea...

Newbie

I am sick and tired of hearing the Cats Protection advert, if I hear about fluffy, brian and lulu one more time I'm deleting Spotify.   I appreciate that the free version is driven by adverts,...

jmdesin892

Roadie

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

Cannot login

If I type a wrong password:Incorrect username or password.If I type the correct password:Oops! Something went wrong, please try again or check out our help areaWhen i try to recover password:The username or email you provided is not associated with a...

Newbie

If I type a wrong password: Incorrect username or password. If I type the correct password: Oops! Something went wrong, please try again or check out our help area When i try to recover password:...

jmdesin892

Roadie

294 Views

1 replies

0 likes

Free
Login
Premium
  • 294 Views
  • 1 replies
  • 0 likes

Cant find my username in iphone

I cannot find my user id in my spotify app using my iphone. Im scared to log out because i dont know what user id i have used. Pls help. I just need to know how to find user id in iphone. Thanks

Casual Listener

I cannot find my user id in my spotify app using my iphone. Im scared to log out because i dont know what user id i have used. Pls help. I just need to know how to find user id in iphone. Thanks

e-budur

Newbie

4957 Views

2 replies

1 likes

Premium
  • 4957 Views
  • 2 replies
  • 1 likes

dfyghdfgjg

gdjjdfjdfjfghjghfjd

Regular

gdjjdfjdfjfghjghfjd

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Can't change country in Premium Account

Although a premium family member I can't change my country location. I am based in Austria, which is acknowledged by the system but the country given in my account is Germany and is not allowed to change. Due to this fact the invitation of my family ...

Casual Listener

Although a premium family member I can't change my country location. I am based in Austria, which is acknowledged by the system but the country given in my account is Germany and is not allowed to ch...

chris_volley

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

123bachelor

123bachelor

Regular

123bachelor

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Change username

Hey guys,I got a problem with changing my email. I logged in with facebook and already changed my email there, worked fine. BUT in spotify the email didn't change. Please help me.

Newbie

Hey guys, I got a problem with changing my email. I logged in with facebook and already changed my email there, worked fine. BUT in spotify the email didn't change.  Please help me.

user-removed

Not applicable

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Unknown devices appearing suddenly : Here is the reason

Hi All,I have been busy with this problem for a while now. Sometimes when I logged in, I saw other devices using my account, casting songs to different phones or devices. No matter how much I searched why it would be, I couldn't find out why. Now I b...

Casual Listener

Hi All, I have been busy with this problem for a while now. Sometimes when I logged in, I saw other devices using my account, casting songs to different phones or devices. No matter how much I sea...

841 Views

0 replies

3 likes

Account
  • 841 Views
  • 0 replies
  • 3 likes

My daughters aren't able to accept invitation to family plan after address required

Everything was ok till one day spotify requested my daughters to confirm their address. It is understandable that teens don't check their mailboxes regularly so after a time they were switched to free plan. I invited them again to family plan but we ...

Newbie

Everything was ok till one day spotify requested my daughters to confirm their address. It is understandable that teens don't check their mailboxes regularly so after a time they were switched to fre...

271 Views

0 replies

0 likes

Account
Premium
  • 271 Views
  • 0 replies
  • 0 likes

Spotify stops playing constantly

Good morning, I have a Spotify premium account and I realised two days ago that once I start playing a song, after a while it suddenly stops playing. At the beginning I thought I had some trouble with my computer, but it turns out that it has nothing...

Newbie

Good morning,    I have a Spotify premium account and I realised two days ago that once I start playing a song, after a while it suddenly stops playing.    At the beginning I ...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Superuser Contribution Something wen't wrong...

Never mind this... It seems to work now Just started a family subscription. I've invited two members by e-mail and one by link. Now when I try to manage the accounts/invitations when I'm logged in (I click the button "Premium for family") I get a lit...

Newbie

Never mind this... It seems to work now 🙂   Just started a family subscription. I've invited two members by e-mail and one by link. Now when I try to manage the accounts/invitations when I'm ...

Nilous38

Newbie

1009 Views

2 replies

0 likes

Account
  • 1009 Views
  • 2 replies
  • 0 likes

Wrong family plan name

Hey there everyone! So I've had my account for a while, upgraded to family. But when I invite my family it doesn't show up my name, it shows a person who used to be on my family account (but I no longer speak to). How do I change that? Thank you!

Visitor

Hey there everyone!    So I've had my account for a while, upgraded to family. But when I invite my family it doesn't show up my name, it shows a person who used to be on my family accoun...

Maxim

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

I need to reset my password!

I signed up for spotify thru facebook but now when i try to log in thru facebook it says I have the wrong username/password. Ive even tried resetting my password on facebook and then using that to log in and it still won't work. Help!!

Newbie

I signed up for spotify thru facebook but now when i try to log in thru facebook it says I have the wrong username/password.  Ive even tried resetting my password on facebook and then using that...

user-removed

Not applicable

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

PayPal payment

I have a PayPal account with AMEX card as payment.Also I have Spotify Premium account with a Mastercard as payment - this Mastercard will expire soon and I want choose PayPal as payment in Spotify.When I try to change to PayPal in Spotify I have to l...

Music Fan

I have a PayPal account with AMEX card as payment. Also I have Spotify Premium account with a Mastercard as payment - this Mastercard will expire soon and I want choose PayPal as payment in Spotify....

212 Views

0 replies

0 likes

Premium
Subscription
  • 212 Views
  • 0 replies
  • 0 likes

Cant link to FB

Ive deleted my accound that used to be connected to FB so Rn i made a new one but everytime i try to connect it it says "Sorry there has been a temporary error, please try again later"

Newbie

Ive deleted my accound that used to be connected to FB so Rn i made a new one but everytime i try to connect it it says "Sorry there has been a temporary error, please try again later"

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Active premium en cuenta erronea / I started spotify premium on wrong account

Me uni un grupo familiar pero por error lo hice en una cuenta antigua de spotify quisiera cambiar a la cuenta correcta, se puede hacer? y que opciones tengo?AYUDA POR FAVOR, GRACIAS. I joined a family group but by mistake I did in an old spotify acco...

Newbie

Me uni un grupo familiar pero por error lo hice en una cuenta antigua de spotify quisiera cambiar a la cuenta correcta, se puede hacer? y que opciones tengo? AYUDA POR FAVOR, GRACIAS.   I joi...

236 Views

0 replies

0 likes

Account
  • 236 Views
  • 0 replies
  • 0 likes

I can't switch facebook accounts

Need to switch facebook accounts, but can not and name won't change

Newbie

Need to switch facebook accounts, but can not and name won't change

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Logging in

I have 3 accounts and only one has premium but I forgot the username and email I used , no where on my bank statement did it say my account name what do I do

Newbie

I have 3 accounts and only one has premium but I forgot the username and email I used , no where on my bank statement did it say my account name what do I do 

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes