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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84207 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660497 Views

13 replies

4 likes

Account
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  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742285 Views

18 replies

29 likes

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Account hacked (changed email)

My spotify account seems to have been hacked. It changes to some random device playing and my email in my account has been changed, but i can still log on with facebook. What do i do?

Newbie

My spotify account seems to have been hacked. It changes to some random device playing and my email in my account has been changed, but i can still log on with facebook. What do i do?

user-removed

Not applicable

356 Views

1 replies

0 likes

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Cannot log in.. going round in circles with facebook and spotify! Very Annoying!!

Had an old spotify account linked to facebook which I deleted from facebook. Now have premium and cannot sign in as it wants me to sign in through facebook (which is not longer connected to spotify) cannot reset password as it keeps saying I need to ...

Newbie

Had an old spotify account linked to facebook which I deleted from facebook.  Now have premium and cannot sign in as it wants me to sign in through facebook (which is not longer connected to spo...

252 Views

0 replies

0 likes

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Quickbooks sh

Quickbooks sh Quickbooks sh

Casual Listener

Quickbooks sh Quickbooks sh

209 Views

0 replies

0 likes

  • 209 Views
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Temporary error linking with Facebook

Trying to link my account to facebook but keeps coming out that there is a temporary error. I already closed the account that was linked to my Facebook so that I could link it to this one. However, it still won't let me link.

Newbie

Trying to link my account to facebook but keeps coming out that there is a temporary error. I already closed the account that was linked to my Facebook so that I could link it to this one. However, i...

195 Views

0 replies

0 likes

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an unknown error occurred. please try again in a while

Hi:I recently added a friend in my Premium account. When they try to log in into the new account, the "an unknown error occurred. please try again in a while" message appears in any device they've tried to log inI would like to get some adviceThanks ...

Regular

Hi: I recently added a friend in my Premium account. When they try to log in into the new account, the "an unknown error occurred. please try again in a while" message appears in any device they've ...

1899 Views

0 replies

1 likes

Account
  • 1899 Views
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  • 1 likes

FRUSTRATING

So I cant remember my password when I go to reset my password it asks me for my old password!! How annoying is that, I wouldnt be getting a new one if I remembered. Been going round in circles for an hour. That and trying to update my billing info. I...

Newbie

So I cant remember my password when I go to reset my password it asks me for my old password!! How annoying is that, I wouldnt be getting a new one if I remembered. Been going round in circles for an...

kejt_

Community Legend

328 Views

1 replies

0 likes

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  • 1 replies
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un error desconocido ha ocurrido por favor intente mas tarde

SaludosAgregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse.Alquien puede ayudarme?gracias

Regular

Saludos Agregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse. Alquien puede ayudarme? gracias

698 Views

0 replies

0 likes

Account
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Help pls

Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i've been hacked but idk help.

Newbie

Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i...

151 Views

0 replies

0 likes

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Superuser Contribution NO RECUERDO MI USUARIO Y CONTRASEÑA

Hola Debido a una pelea con mi ex novia perdi mi cuenta de spoty y no logro recordar ni mi usuario y contraseña y debido a que ella tiene el correo no puedo cambiar el usuario o contraseña. el cargo por ser premium lo sigo teniendo en mi tarjeta, pue...

Newbie

Hola  Debido a una pelea con mi ex novia perdi mi cuenta de spoty y no logro recordar ni mi usuario y contraseña y debido a que ella tiene el correo no puedo cambiar el usuario o contraseña. &n...

RodrigoPalma

Roadie

10829 Views

1 replies

1 likes

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Music I'm Not Listening to Showing Up in Recently Played

Recently, my app un-downloaded all my saved playlists and deleted half of my playlists. I recovered them from my online account, so that's fine. But a bunch of playlists and artists I definitely didn't listen to (because they were in another language...

Newbie

Recently, my app un-downloaded all my saved playlists and deleted half of my playlists. I recovered them from my online account, so that's fine. But a bunch of playlists and artists I definitely didn...

432 Views

0 replies

3 likes

Account
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Superuser Contribution Family Members accounts?

HI, I have a premium family account on spotify and have two family members on the account. But this isn't shown anywhere on my account. When I go to family plan it just shows a link asking if i'd like to invite anyone. I need to remove one of the two...

Newbie

HI,   I have a premium family account on spotify and have two family members on the account. But this isn't shown anywhere on my account. When I go to family plan it just shows a link as...

patrickluijpers

Newbie

557 Views

2 replies

0 likes

Account
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Family invite does not connect to my user account

I have just opened a family premium account for my daughter. I have sent invitation to myself and have received the invite with the invitation code.I did use the link in e-mail, made account and logged in. But I am directed to a basic account, I am n...

Newbie

I have just opened a family premium account for my daughter. I have sent invitation to myself and have received the invite with the invitation code. I did use the link in e-mail, made account and lo...

170 Views

0 replies

0 likes

Account
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Quickbooks ko

Quickbooks ko Quickbooks ko

Regular

Quickbooks ko Quickbooks ko

140 Views

0 replies

0 likes

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"My playlist" instead of "My music" on main tab. Why?

I just started using Spotify a few days ago, and I found something wrong with the menu. On a main tab, there is "my playlist" on the right, which i believe it should be "my music" instead. As a result, I can only follow playlists and artists, but I c...

Newbie

I just started using Spotify a few days ago, and I found something wrong with the menu.  On a main tab, there is "my playlist" on the right, which i believe it should be "my music" instead.&nbs...

user-removed

Not applicable

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

tgarg

dawisd

Casual Listener

dawisd

236 Views

0 replies

0 likes

Account
Security
  • 236 Views
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how to reinstall app on iphone

Help! I just deleted the app on iphone to reduce storage but now when i hit the app button it does nothing. How do I get it to download again?!

Casual Listener

Help! I just deleted the app on iphone to reduce storage but now when i hit the app button it does nothing. How do I get it to download again?!

MegaroniBK

Casual Listener

570 Views

2 replies

0 likes

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Quiero subir mi album a Spotify pero no quiero ganar dinero

Hola! Alguno me podria ayudar con esto.. es que quiero subir mi album a spotify, pero en todas las opciones que hay no me da la opcion de no ganar dinero. Gracias x la ayuda!

Casual Listener

Hola! Alguno me podria ayudar con esto.. es que quiero subir mi album a spotify, pero en todas las opciones que hay no me da la opcion de no ganar dinero. Gracias x la ayuda!

380 Views

0 replies

1 likes

Account
  • 380 Views
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  • 1 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

Regular

Quickbooks sh Quickbooks sh

142 Views

0 replies

0 likes

  • 142 Views
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