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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4033 Views
  • 0 replies
  • 9 likes
  • Security
  • 4033 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462117 Views
  • 974 replies
  • 110 likes
  • Account
  • 462117 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204493 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204493 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112497 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112497 Views
  • 72 replies
  • 12 likes

Subscription using Maybank Debit Card Denied

I am trying to sign up for premium but my current Maybank debit card is rejected. Itd keep saying international e-commerse not activated or something like that. I have contacted Maybank and my card seems find and all. What should I do?

  • Casual Listener
  • I am trying to sign up for premium but my current Maybank debit card is rejected. Itd keep saying international e-commerse not activated or something like that. I have contacted Maybank and my card s...
  • dokimunyu
  • Newbie
  • 1118 Views
  • 3 replies
  • 1 likes
  • 1118 Views
  • 3 replies
  • 1 likes

How to get Premium in Saudi Arabia?!

Hi there, I used to use Spotify with Student discount in 2015 while I was in the USA, but from the beginning of 2016 I went back to Saudi Arabia my home country and I really miss Spotify. It's not working even for the FREE account!! I've read that I ...

  • Casual Listener
  • Hi there,   I used to use Spotify with Student discount in 2015 while I was in the USA, but from the beginning of 2016 I went back to Saudi Arabia my home country and I really miss Spotif...
  • Mahaaaaa
  • Newbie
  • 1653 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 1653 Views
  • 4 replies
  • 0 likes

Non-profit accounts - do they exist?

I work for a non-profit organisation and we are keen to get an account set up, but I can't find an application for this, although I've heard it does exist.Does anyone know where I can find this mythical unicorn form?

  • Newbie
  • I work for a non-profit organisation and we are keen to get an account set up, but I can't find an application for this, although I've heard it does exist. Does anyone know where I can find this myt...
  • Maxim
  • Spotify Star
  • 2770 Views
  • 1 replies
  • 0 likes
  • 2770 Views
  • 1 replies
  • 0 likes

Unable to manage my family premium account

I have a family premium account, and suddenly one of my daughters has changed to "free". When I try click on "manage my family account", nothing happens.For me and my other daughter everything is ok.Enclosed is a screen-shot of how it looks when I cl...

  • Newbie
  • I have a family premium account, and suddenly one of my daughters has changed to "free". When I try click on "manage my family account", nothing happens. For me and my other daughter everything is o...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Date Format Invalid

Date format invalid. I am trying to buy a gift and the date format keeps saying it is invalid. I have tried US and Australian.

  • Newbie
  • Date format invalid. I am trying to buy a gift and the date format keeps saying it is invalid. I have tried US and Australian. 
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

no puedo acceder a ninguna APP ni movil no el ordenador

Llevo varios dias, que no puedo acceder a ninguna APP de spotify (la del iphone, Ipad y ordenador), el problema es que me dice que no es la contraseña correcta, pero lo raro es que la he restablecido y por la web puedo entrar perfectamente pero por l...

  • Newbie
  • Llevo varios dias, que no puedo acceder a ninguna APP de spotify (la del iphone, Ipad y ordenador), el problema es que me dice que no es la contraseña correcta, pero lo raro es que la he restablecido...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Solved!! Verifying artist doesn't work

Hello, I am an artist & want to get verified on Spotify so I can change my profile. I apllied already 3 times but I neither get a rejection nor a confirmation ! I am waiting for 2 month now, it's not possible that they take so long ! What can I do ?

  • Newbie
  • Hello, I am an artist & want to get verified on Spotify so I can change my profile. I apllied already 3 times but I neither get a rejection nor a confirmation ! I am waiting for 2 month now, it's...
  • Maxim
  • Spotify Star
  • 982 Views
  • 1 replies
  • 0 likes
  • 982 Views
  • 1 replies
  • 0 likes

Spotify Deleted All My Playlists

I recently updated Spotify and when I got back, all of my playlists were deleted and replaced with a single Spanish playlist.

  • Newbie
  • I recently updated Spotify and when I got back, all of my playlists were deleted and replaced with a single Spanish playlist.
  • K-
  • Newbie
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes

[Desktop] Bring back Notifications from followed Artists

I was charged by the same account twice. one day after another. Can someone help me with that?

  • Newbie
  • I was charged by the same account twice. one day after another. Can someone help me with that? 
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Cant log in

Spotify logged me out and my account is set to offline mode and now it wont let me log back In beacuse im not connected. Any help?

  • Newbie
  • Spotify logged me out and my account is set to offline mode and now it wont let me log back In beacuse im not connected. Any help?
  • 174 Views
  • 0 replies
  • 0 likes
  • Login
  • 174 Views
  • 0 replies
  • 0 likes

Superuser Contribution Another family account

Myself and children share a family account with soon to be ex husband but as he has given new girlfriend access we can all see downloads she uses for her children. Can we open up our own family account or do we need to come off his first?

  • Newbie
  • Myself and children share a family account with soon to be ex husband but as he has given new girlfriend access we can all see downloads she uses for her children.  Can we open up our own family...
  • JulianA_Bogota
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution somebody got into my acc somehow so i added a layer to fb login security logon

based on what I read and googled fb login is the only way to login if its bound right? if so then a 2-factor auth should be enough correct? if not what else should I take into account to do to add extra protection

  • Visitor
  • based on what I read and googled fb login is the only way to login if its bound right? if so then a 2-factor auth should be enough correct? if not what else should I take into account to do to add ex...
  • JulianA_Bogota
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelar minha assinatura no cartão de crédito e reativar no boleto perco playlist

Seu cancelar minha assinatura no cartão de crédito e reativar pelo boleto bancário eu perco minhas playlist?

  • Newbie
  • Seu cancelar minha assinatura no cartão de crédito e reativar pelo boleto bancário eu perco minhas playlist?
  • JulianA_Bogota
  • Roadie
  • 1104 Views
  • 1 replies
  • 0 likes
  • 1104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Payment

I have been receiving two payments in my credit card from Spotfy. One of them is from my Spotify account, but the other one I don't know why I am been charged. I have already checked if I have other account related to another email address, but there...

  • Newbie
  • I have been receiving two payments in my credit card from Spotfy. One of them is from my Spotify account, but the other one I don't know why I am been charged. I have already checked if I have other ...
  • JulianA_Bogota
  • Roadie
  • 305 Views
  • 1 replies
  • 1 likes
  • 305 Views
  • 1 replies
  • 1 likes

Superuser Contribution Diego Zarate Barreto

Hola,miren cada ves que salgo de spotify y cierro la aplicacion y quito el internet automaticamente me cierra la sesion y tambien tengo que volver a descargar todas las canciones guardadas y eso no se como resolverlo.Aparte puse el modl offline y pas...

  • Newbie
  • Hola,miren cada ves que salgo de spotify y cierro la aplicacion y quito el internet automaticamente me cierra la sesion y tambien tengo que volver a descargar todas las canciones guardadas y eso no s...
  • JulianA_Bogota
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Statistics / Information

Hi! I cant remember my login information for my spotify premium ( emailaddress and password) . I have a free spotify account by you. I hope you can find my premium account base on this details . Best regard Kenneth eriksen

  • Newbie
  • Hi! I cant remember my login information for my spotify premium ( emailaddress and password) . I have a free spotify account by you. I hope you can find my premium account base on this details . Best...
  • JulianA_Bogota
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution DONT know enail and password

Hello Community I forgot my password and email for my spotify premium account.I just know my login name. I send a request for my password to reset ... I just have 2 different emails but it looks like I don't used them to register . Is there any way t...

  • Newbie
  • Hello Community  I forgot my password and email for my spotify premium account. I just know my login name. I send a request for my password to reset ... I just have 2 different emails but it l...
  • JulianA_Bogota
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to log in with email

Just installed Spotify on an android device and the only options given to get into an account is to sign up or log in with Facebook. I already have a premium account and do not want to sign in with Facebook. How can I log in with my username/email an...

  • Casual Listener
  • Just installed Spotify on an android device and the only options given to get into an account is to sign up or log in with Facebook. I already have a premium account and do not want to sign in with F...
  • JulianA_Bogota
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does anyone know where I could find resources pertaining to taxes regarding to royalties income?

I haven't found a better place to ask this. Tried googling for more information, but most of the google results were just about how Nelly was trying to use spotify to solve his tax evasion problem. I'm trying to find a little more about this so that ...

  • Newbie
  • I haven't found a better place to ask this. Tried googling for more information, but most of the google results were just about how Nelly was trying to use spotify to solve his tax evasion problem. I...
  • JulianA_Bogota
  • Roadie
  • 580 Views
  • 1 replies
  • 0 likes
  • Other
  • 580 Views
  • 1 replies
  • 0 likes

login problem

Hello~ i not sure am i using my facebook or email to login my spotify account but my facebook and email is the same email... so when i try to using my facebook to login there is a error code show ''3'' Is it possible to change my spotify account to l...

  • Newbie
  • Hello~   i not sure am i using my facebook or email to login my spotify account but my facebook and email is the same email... so when i try to using my facebook to login there is a error code...
  • 544 Views
  • 0 replies
  • 1 likes
  • Account
    Login
  • 544 Views
  • 0 replies
  • 1 likes