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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88646 Views

9 replies

2 likes

Account
Login
  • 88646 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757789 Views

18 replies

29 likes

  • 757789 Views
  • 18 replies
  • 29 likes

Can't Log in with Old Facebook Account

Originally signed up for Spotify with facebook, got Premium, was very happy. Eventually I deleted that facebook account but Spotify was still working perfectly. I made a new facebook and tried to link it to Spotify but couldn't. I logged out and trie...

Newbie

Originally signed up for Spotify with facebook, got Premium, was very happy. Eventually I deleted that facebook account but Spotify was still working perfectly. I made a new facebook and tried to lin...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Hacked - where to report this?

Hi,This afternoon the following happened:-my playlists were deleted and replaced by playlists with french artists.-i got "press this link to reset your password"-mail by Spotify with in the URL reference to FR instead of NL where I am from.-an iPhone...

Newbie

Hi, This afternoon the following happened: -my playlists were deleted and replaced by playlists with french artists. -i got "press this link to reset your password"-mail by Spotify with in the URL...

311 Views

0 replies

0 likes

Account
Login
Other
  • 311 Views
  • 0 replies
  • 0 likes

problem with premium

I got spotify premium, so I can downlpad music but I cant switch between them they ask me to got premium. But I got it I payed for it and i can download music so what can I do?

Newbie

I got spotify premium, so I can downlpad music but I cant switch between them they ask me to got premium. But I got it I payed for it and i can download music so what can I do?

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

Importing Playlists

Oh GOD I'm frustrated.Years ago my streaming service was Rdio; it went under. I switched to Google Music, but had to learn Python code to transfer my Rdio playlists-- a whole bunch of life happened between then and now-- now I have a Spotify account ...

Casual Listener

Oh GOD I'm frustrated. Years ago my streaming service was Rdio; it went under. I switched to Google Music, but had to learn Python code to transfer my Rdio playlists-- a whole bunch of life happen...

wematrixtree

Regular

1469 Views

2 replies

0 likes

Other
  • 1469 Views
  • 2 replies
  • 0 likes

verificar mi direccion

Buen dia, estoy suscrita al plan familiar, pero los usuarios que tenia agregados a mi cuenta, fueron eliminados, no recuerdo que direccion puse o como la registre porque ya entramos infinidad de veces para validar los usuarios y dice que no coincide ...

Newbie

Buen dia, estoy suscrita al plan familiar, pero los usuarios que tenia agregados a mi cuenta, fueron eliminados, no recuerdo que direccion puse o como la registre porque ya entramos infinidad de vece...

Samnieves

Newbie

623 Views

1 replies

0 likes

Login
Premium
Subscription
  • 623 Views
  • 1 replies
  • 0 likes

Going in circles with login.

I have been trying to log on to my account avafriedrich@gmail.com. I am currently borrowing my friends account, which I use for my yoga teaching classes, so I desperately need this fixed. I had my password reset through email, something like that, st...

Newbie

I have been trying to log on to my account avafriedrich@gmail.com. I am currently borrowing my friends account, which I use for my yoga teaching classes, so I desperately need this fixed. I had my pa...

172 Views

0 replies

0 likes

  • 172 Views
  • 0 replies
  • 0 likes

How to verify Business Profile

I would like to know how to verify our company profile, and how to link it to a Facebook Page if possible. I found a link on the Forum, but the link is broken.

Newbie

I would like to know how to verify our company profile, and how to link it to a Facebook Page if possible. I found a link on the Forum, but the link is broken.

MattSuda

Spotify Star

2541 Views

2 replies

0 likes

  • 2541 Views
  • 2 replies
  • 0 likes

Playlists moved to another account

How do I move my playlists from one account to another?

Visitor

How do I move my playlists from one account to another?

RobertGoslingJr

Regular

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Can't log in

Hi spotify! Basically i created my account by randomly pressing letters.... but eventually i grew attached to this account and even amassed a large following. So if i log out of my curren device, my whole account will be lost. Is there a solution to ...

Newbie

Hi spotify! Basically i created my account by randomly pressing letters.... but eventually i grew attached to this account and even amassed a large following. So if i log out of my curren device, my ...

172 Views

0 replies

0 likes

Account
Login
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! Export playlist from old account, Import into new account

Hoping for a very simple solution to something I know many have issue with. Since I can't simply change my username (it is a trademarked company name I no longer own and legally need to get away from right away), I need to export my existing playlist...

Visitor

Hoping for a very simple solution to something I know many have issue with.   Since I can't simply change my username (it is a trademarked company name I no longer own and legally need to get ...

RobertGoslingJr

Regular

771 Views

3 replies

0 likes

Account
  • 771 Views
  • 3 replies
  • 0 likes

Change username

Hello, can somebody help me how to change my Username on spotify? It should be my name but when I check on my account and playlist it show 212ibfoykwn7ovgvnetergjdq anyone?

Casual Listener

Hello, can somebody help me how to change my Username on spotify? It should be my name but when I check on my account and playlist it show 212ibfoykwn7ovgvnetergjdq    anyone?

152 Views

0 replies

0 likes

Account
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! FB-Log-in on Windows isn't possible! Help!

Hello! Please, help me! I couldn't find anything in Internet or here in Forum. So I can't log me in via FB at my Notebook. The Log-in-Window is just white! I hope somebody can help me to solve this problem..Thx!Ele

Regular

Hello! Please, help me! I couldn't find anything in Internet or here in Forum. So I can't log me in via FB at my Notebook. The Log-in-Window is just white!  I hope somebody can help me to solve...

Eleleelee

Regular

4449 Views

12 replies

0 likes

Account
  • 4449 Views
  • 12 replies
  • 0 likes

Not a single notification after changing e-mail

Hello,I changed my e-mail adress but since then i haven't received any notifications on neither my ex mail nor new one.

Newbie

Hello, I changed my e-mail adress but since then i haven't received any notifications on neither my ex mail nor new one.

169 Views

0 replies

0 likes

Account
  • 169 Views
  • 0 replies
  • 0 likes

Paying for an account I don't have

My credit card is charged for a premium account I know nothing about. There's no way I can login on it to terminate the account. What can I do?

Visitor

My credit card is charged for a premium account I know nothing about. There's no way I can login on it to terminate the account. What can I do?

user-removed

Not applicable

193 Views

1 replies

0 likes

Account
Premium
Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do ideas need to be approved to be seen?

I posted an idea and it is not visible to friends who want to upvote it? Why is that? Is there an idea post approval system or is it a glitch with my post. This is the post that nobody can see. https://community.spotify.com/t5/Idea-Submissions/All-Pl...

Regular

I posted an idea and it is not visible to friends who want to upvote it? Why is that?    Is there an idea post approval system or is it a glitch with my post.   This is the post th...

Katerina

Spotify Legend

556 Views

1 replies

0 likes

Other
  • 556 Views
  • 1 replies
  • 0 likes

L

Because they charged me $ 14.99 if I ever paid $ 9.99

Newbie

Because they charged me $ 14.99 if I ever paid $ 9.99

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

student discount

Yesterday I subscribed to the student thing. Today I recieved a mail with the payment details and everything. But now I can't log in to my account how do i solve this? It's pretty weird cuz i tried to log in they said that my password was wrong, whic...

Casual Listener

Yesterday I subscribed to the student thing. Today I recieved a mail with the payment details and everything. But now I can't log in to my account how do i solve this? It's pretty weird cuz i tried t...

huvimusic1

Casual Listener

519 Views

6 replies

0 likes

Account
Login
Subscription
  • 519 Views
  • 6 replies
  • 0 likes

Email error

Hey!I recently graduated school so I can no longer have my school email as the email address linked to my spotify. When I went to change it to my gmail one it came up with a message saying it's already taken? So i thought maybe I might have made an a...

Visitor

Hey! I recently graduated school so I can no longer have my school email as the email address linked to my spotify. When I went to change it to my gmail one it came up with a message saying it's alr...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Hacked?

Hello, This morning all my playlists were gone and every time I played a song it changed after a couple of seconds to another like someone else was on my account to. It was even playing on another device when I checked the list. My account is linked ...

Newbie

Hello,   This morning all my playlists were gone and every time I played a song it changed after a couple of seconds to another like someone else was on my account to. It was even playing on a...

198 Views

0 replies

0 likes

  • 198 Views
  • 0 replies
  • 0 likes

I cant use the premium functions and are getting no help from Spotify!

Some functions do work, and others dont.Nobody helps me in the forum, this is my 4th topic in the forum, but still no help from anyone.Where is the responsibility from Spotify to solve my problem??Its imppossible to find a way to contact Spotify dire...

Regular

Some functions do work, and others dont. Nobody helps me in the forum, this is my 4th topic in the forum, but still no help from anyone. Where is the responsibility from Spotify to solve my problem...

Nico

Community Legend

548 Views

6 replies

0 likes

Account
Premium
Subscription
  • 548 Views
  • 6 replies
  • 0 likes