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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83080 Views

9 replies

2 likes

Account
Login
  • 83080 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658840 Views

13 replies

4 likes

Account
  • 658840 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740512 Views

18 replies

29 likes

  • 740512 Views
  • 18 replies
  • 29 likes

2 bands with same profile problem

Hi, I just added my music to spotify using an online distributor (Distro Kid). It worked well and fast, though our music has been added to another band's profile on Spotify that has the same name as my band. Now I have control over that band's bio, p...

Newbie

Hi, I just added my music to spotify using an online distributor (Distro Kid). It worked well and fast, though our music has been added to another band's profile on Spotify that has the same name as ...

Maxim

Spotify Star

299 Views

1 replies

0 likes

Account
Other
  • 299 Views
  • 1 replies
  • 0 likes

Message saying incorrect username or password at log in

I started off with the free version. Today I signed up for premium, provided method of payment and received email notification from spotify that they received my premium sign up info. I logged out. Hit my spotify icon and checked my account info, whi...

Casual Listener

I started off with the free version.  Today I signed up for premium, provided method of payment and received email notification from spotify that they received my premium sign up info.  I l...

413 Views

0 replies

0 likes

Login
Premium
  • 413 Views
  • 0 replies
  • 0 likes

Charged for something I didn't purchase

I just got charged $10.66 for something. The reciept gives me an order number but does not say what it's for. This was taken out of my account on August 22 and I'm not due to pay my Premium again until September. I've tried to go to the "Help" button...

Newbie

I just got charged $10.66 for something. The reciept gives me an order number but does not say what it's for. This was taken out of my account on August 22 and I'm not due to pay my Premium again&nbs...

Maxim

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

I want to update my address

i want to edit my address to my new one as i want to invite my family members but i can't , any help ?

Regular

i want to edit my address to my new one  as i want to invite my family members  but i can't , any help ?

Maxim

Spotify Star

389 Views

1 replies

0 likes

Account
Premium
Subscription
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T LOG INTO SPOTIFY

So this morning, I saw that I had been logged out of my Spotify account on all devices. My password - which was correct - was not working for me on any device I entered it into, but it was working for a friend of mine that I shared my account with. I...

Casual Listener

  So this morning, I saw that I had been logged out of my Spotify account on all devices. My password - which was correct - was not working for me on any device I entered it into, but it was wor...

Paytonx

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

I payed later

I payed a few days later but it still doesnt works if i want to log in it says this your password or username is incorrect.Then i ask to change my password it says im sorry this account doesnt exsist

Newbie

I payed a few days later but it still doesnt works if i want to log in it says this your password or username is incorrect. Then i ask to change my password it says im sorry this account doesnt exsi...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Log in with Facebook

I can't log in to my spotify account and I use Facebook to log in to it and it's not working?!

Casual Listener

I can't log in to my spotify account and I use Facebook to log in to it and it's not working?!

Gayilluminati

Roadie

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

Downloads

All my downloads have been deleted.this is the second time this has happened.

Visitor

All my downloads have been deleted.this is the second time this has happened.

marinhogc

Casual Listener

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

problemi con premium family e Facebook

ho fatto l'account Premium for family ieri e oggi ho collegato il mio account di spotify a facebook ma ora funziona davvero male e mi viene la pubblicità di passare a premium (però quando guardo il tipo di account c'è scritto che ho quello premium) c...

Newbie

ho fatto l'account Premium for family ieri e oggi ho collegato il mio account di spotify a facebook ma ora funziona davvero male e mi viene la pubblicità di passare a premium (però quando guardo il t...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Help

I have a card on my spotify account and don't remember my email or password any help

Newbie

I have a card on my spotify account and don't remember my email or password any help

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

How can you change your email address?

I have an old email adresss that i don't use anymore, anf i put in my new email adress and it say it already take.. I NEED HELP!!!

Newbie

I have an old email adresss that i don't use anymore, anf i put in my new email adress and it say it already take.. I NEED HELP!!! 

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Account hacked and email changed

My wifes account on our family account has been hacked and the email/login info has changed. I want to regain access to her account without cancelling it and losing playlists. Help!

Newbie

My wifes account on our family account has been hacked and the email/login info has changed. I want to regain access to her account without cancelling it and losing playlists. Help!

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Account Switched

I log into my account but all of my playlists are deleted and my profile is switched to another person with a different profile picture, how do I fix this?

Newbie

I log into my account but all of my playlists are deleted and my profile is switched to another person with a different profile picture, how do I fix this?

197 Views

0 replies

0 likes

Security
  • 197 Views
  • 0 replies
  • 0 likes

Verify as artist

Hello Community, a few weeks ago I tried to verify my band "Remedy". Unfortunately, this has not worked out yet. How do I get to get the blue hook. Is this possible with the band name "Remedy" at all? Or is the name too often used? Ps: We are not sho...

Casual Listener

Hello Community, a few weeks ago I tried to verify my band "Remedy". Unfortunately, this has not worked out yet. How do I get to get the blue hook. Is this possible with the band name "Remedy" at all...

timbootsie

Casual Listener

480 Views

4 replies

0 likes

Account
  • 480 Views
  • 4 replies
  • 0 likes

Login with facebook

Hi everyone I have a problem I am logged in my Spotify app on my phone it's working perfect however when I try to acsse my account via the web it's logging me into my other family members Spotify and not mime and I have tried login in using my email ...

Newbie

Hi everyone I have a problem I am logged in my Spotify app on my phone it's working perfect however when I try to acsse my account via the web it's logging me into my other family members Spotify and...

281 Views

0 replies

0 likes

Account
Login
  • 281 Views
  • 0 replies
  • 0 likes

Won't Login to Facebook or Using Account Number

I am trying to login to my account on my MacBook, and I keep getting Error Code: 3, The username or password is incorrect. Now, I know I had orginally logged in using Facebook, but that doesn't seem to work either. However, I can log into Facebook on...

Newbie

I am trying to login to my account on my MacBook, and I keep getting Error Code: 3, The username or password is incorrect.   Now, I know I had orginally logged in using Facebook, but that...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

My Family cannot use the plan because a issue in the address how to fix it?

I/ have a Family plan but my family was removed and now they cannot login anymore even sending new invites. It seems like we are not living together, but i cannot know how to fix since in my profile i cannot edit the address

Newbie

I/ have a Family plan but my family was removed and now they cannot login anymore even sending new invites. It seems like we are not living together, but i cannot know how to fix since in my profile ...

missb12526

Casual Listener

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Edited settings on FB not coming through in spotify settings

I need to delete my old account so I can link my new one to fb. I can't get into my old email and have changed the account I use in my facebook settings, but the updated info hasn't gone through into my linked spotify account? Anyone know why this is...

Newbie

I need to delete my old account so I can link my new one to fb. I can't get into my old email and have changed the account I use in my facebook settings, but the updated info hasn't gone through into...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

Spotify plz delete my old acc!!!

My old acc was facebook linked, then i deleted my facebook and now even after creating a new facebook acc i am unable to log in on spotify.Already made me a new spotify acc that i aim to sign premiun, but first i need spotify to delete my old acc.Tha...

Casual Listener

My old acc was facebook linked, then i deleted my facebook and now even after creating a new facebook acc i am unable to log in on spotify. Already made me a new spotify acc that i aim to sign premi...

Andremelo88

Casual Listener

684 Views

5 replies

1 likes

  • 684 Views
  • 5 replies
  • 1 likes

Les titre sont grise (telephone importé)

Chere personne qui vient a mon aide je tiendrait a te dire merci car je n'arrive pas a résoudre mon probleme mon telephone est un honor 6x importé de chineJ'ai essayer les vpn mais non c'est la meme chose.

Newbie

Chere personne qui vient a mon aide je tiendrait a te dire merci car je n'arrive pas a résoudre mon probleme mon telephone est un honor 6x importé de chine J'ai essayer les vpn mais non c'est la mem...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes