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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4004 Views
  • 0 replies
  • 9 likes
  • Security
  • 4004 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 460998 Views
  • 974 replies
  • 110 likes
  • Account
  • 460998 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204409 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204409 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112413 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112413 Views
  • 72 replies
  • 12 likes

Me están cobrando y no se de que cuenta es ya que no la uso

Buen dia!Espero puedan ayudarme, actualmente me estan cobrando dos cuentas de spotify pero solo utilizo una, el problema es que no se de cual otra cuenta me esten cobrando, espero puedan orientarme como puedo hacer para cancelar los cobros a esa cuen...

  • Newbie
  • Buen dia! Espero puedan ayudarme, actualmente me estan cobrando dos cuentas de spotify pero solo utilizo una, el problema es que no se de cual otra cuenta me esten cobrando, espero puedan orientarme...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Error code: 3

spotify deleted my acct because i had to get a new credit card due to fraud.now i cant reset my passwordcant login to old using email or usernameHOW CAN I GET MY **bleep**ING OLD ACCT BACK I cant make a new one bc then I will lose student discount an...

  • Newbie
  • spotify deleted my acct because i had to get a new credit card due to fraud. now i cant reset my password cant login to old using email or username HOW CAN I GET MY **bleep**ING OLD ACCT BACK &nb...
  • 225 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 225 Views
  • 0 replies
  • 0 likes

Spotify has been stealing my money for months.

Just recently I noticed that Spotify has been charging me $9.99 a month for MONTHS. I DO NOT have a paid subscription. When I logged in (for the first time in 6 months) it even stated I had a free account and asked if I wanted to upgrade to a paid on...

  • Casual Listener
  • Just recently I noticed that Spotify has been charging me $9.99 a month for MONTHS.   I DO NOT have a paid subscription. When I logged in (for the first time in 6 months) it even stated I had ...
  • subscripts99
  • Newbie
  • 498 Views
  • 7 replies
  • 0 likes
  • Account
  • 498 Views
  • 7 replies
  • 0 likes

Old album available on Spotify without permission. Needs to be removed immediately.

One of my old albums is available on Spotify but I did not authorize this and I contacted my distributor, Tunecore, and they said they did not put it up so someone else put my music on Spotify illegally. I sent a copyright infringement request throug...

  • Newbie
  • One of my old albums is available on Spotify but I did not authorize this and I contacted my distributor, Tunecore, and they said they did not put it up so someone else put my music on Spotify illega...
  • 140 Views
  • 0 replies
  • 0 likes
  • Security
  • 140 Views
  • 0 replies
  • 0 likes

Minha conta do facebook foi banida e não consigo acessar mais meu spotify

Minha conta do facebook foi banida e não consigo acessar mais meu spotify, não congiso cancelar a minha assinatura familia, não consigo fazer mais nada, procurei tudo na central de ajuda, mas de nada adiantou agora quero saber como irei resolver isso...

  • Newbie
  • Minha conta do facebook foi banida e não consigo acessar mais meu spotify, não congiso cancelar a minha assinatura familia, não consigo fazer mais nada, procurei tudo na central de ajuda, mas de nada...
  • 156 Views
  • 0 replies
  • 0 likes
  • Premium
  • 156 Views
  • 0 replies
  • 0 likes

Account for infant?

I just signed up for the family premium plan. My wife signing up will be fine, but I wanted to have an account for my 8 month old son to play him lullabies and such when hes napping and sleeping. I would rather not create an email address for him so ...

  • Casual Listener
  • I just signed up for the family premium plan. My wife signing up will be fine, but I wanted to have an account for my 8 month old son to play him lullabies and such when hes napping and sleeping.&nbs...
  • shaunRoth
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Connect To Facebook

hey everyone! I am having trouble with connecting my spotify and facebook account. I have already tried the solutions suggested in previous posts (via desktop and app). However i keep getting the notification that there has been a temporary error. Do...

  • Newbie
  • hey everyone! I am having trouble with connecting my spotify and facebook account. I have already tried the solutions suggested in previous posts (via desktop and app). However i keep getting the not...
  • 118 Views
  • 0 replies
  • 0 likes
  • Account
  • 118 Views
  • 0 replies
  • 0 likes

Superuser Contribution Locked out of my account because it says i'm 'abroad'

I made my account over a year ago when living in Denmark, I have since returned home to Australia and spotify tells me you are only able to use it abroad for 14 days so now I can no longer login I live in Australia and not going back to Denmark anyti...

  • Newbie
  • I made my account over a year ago when living in Denmark, I have since returned home to Australia and spotify tells me you are only able to use it abroad for 14 days so now I can no longer login 😞 I...
  • Julian
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 195 Views
  • 1 replies
  • 0 likes

Erasing Cache data

Hey, if I erase my Cache on the Spotify my Android will it delete all my playlists and other information?

  • Newbie
  • Hey, if I erase my Cache on the Spotify my Android will it delete all my playlists and other information?
  • 184 Views
  • 0 replies
  • 1 likes
  • Account
  • 184 Views
  • 0 replies
  • 1 likes

Superuser Contribution My account is linked to two e-mails mine and my parents

Hi!So I have the issue, that when I log in with facebook with my email (a) I get into the spotifiy account of another email, my parents (b). So my issues are the following:- I cannot simply log in to spotify with email a itself.- I can sign in with e...

  • Newbie
  • Hi! So I have the issue, that when I log in with facebook with my email (a) I get into the spotifiy account of another email, my parents (b). So my issues are the following: - I cannot simply log i...
  • Julian
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Planos cancelados

Fiz o plano familiar para Lucas, Thais, Marinalva , Mariana e eu. Recebi mensagens solicitando comprovantes de endereco de todos , exceto meu. QUero saber como enviar estes comprovantes para recuperar o acesso de todos que foram excluidos.

  • Newbie
  • Fiz o plano familiar para Lucas, Thais, Marinalva , Mariana e eu. Recebi mensagens solicitando comprovantes de endereco de todos , exceto meu. QUero saber como enviar estes comprovantes para recupera...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Change country in account

There is no way it lets me change my country. I've followed every step and when it goes to country the list doesn't open to change it. I need a number to call and fix it in order to renew my premium account for a new year

  • Newbie
  • There is no way it lets me change my country. I've followed every step and when it goes to country the list doesn't open to change it. I need a number to call and fix it in order to renew my premium&...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution Got hacked need to recover me account

If any spotify support people see this contact me on Email PS: Make it easier to contact your support team, some topics cant be discost in a forum

  • Newbie
  • If any spotify support people see this contact me on Email    PS: Make it easier to contact your support team, some topics cant be discost in a forum
  • Julian
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium cancellation

I cancelled my premium subscription the morning it was supposed to be renewed. Will I be charged for that new month?

  • Newbie
  • I cancelled my premium subscription the morning it was supposed to be renewed. Will I be charged for that new month?
  • Julian
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account hacked

I started my account with Facebook credentials long ago.on 21th someone changed the email adress and set a password on this account ONLY!or you lads have some serious problems with your database...My facebook account is stil under my control and have...

  • Newbie
  • I started my account with Facebook credentials long ago. on 21th someone changed the email adress and set a password on this account ONLY! or you lads have some serious problems with your database....
  • Julian
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Account Hacked and Starred Songs Deleted

Today my account was hacked and about a years worth of starred songs were deleted, along with my playlists. I've replaced my playlists, but, still have several hundred starred songs that have gone now so any help in getting them back would be brillia...

  • Newbie
  • Today my account was hacked and about a years worth of starred songs were deleted, along with my playlists. I've replaced my playlists, but, still have several hundred starred songs that have gone no...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution Someone is accessing my account without me knowing

Each time I log into Spotify and view my recently played list there are about 6-10 playlists that I definitely did not listen to or even open and they are genres I never listen to. How can I determine where else my account is being accessed?

  • Newbie
  • Each time I log into Spotify and view my recently played list there are about 6-10 playlists that I definitely did not listen to or even open and they are genres I never listen to. How can I determin...
  • Julian
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email changing per Facebook

Hallo, i'm logged in with Facebook and i changed there my email address, but here i'm still with the old one. How can i fix this ?

  • Newbie
  • Hallo,  i'm logged in with Facebook and i changed there my email address, but here i'm still with the old one. How can i fix this ?     
  • Gregorh
  • Newbie
  • 287 Views
  • 2 replies
  • 1 likes
  • 287 Views
  • 2 replies
  • 1 likes

Premium to family account

Hi, my roommate set up a family account for us. I already canceled my premium account, but it takes up to 2 more weeks. How do I join the family account when my premium account is still active?

  • Casual Listener
  • Hi, my roommate set up a family account for us. I already canceled my premium account, but it takes up to 2 more weeks. How do I join the family account when my premium account is still active? 
  • jsannn
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! how can i merge my Spotify Account(Premium) to my Facebook Account(Free)?

I cant merge my Spotify account to my facebook account "The Facebook account you've tried to connect is already connected to another Spotify account."

  • Newbie
  • I cant merge my Spotify account to my facebook account "The Facebook account you've tried to connect is already connected to another Spotify account."
  • imattolo
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes