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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382778 Views
  • 918 replies
  • 107 likes
  • Account
  • 382778 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166401 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166401 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97059 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97059 Views
  • 68 replies
  • 10 likes

Finding the email address the other user on my account used to sign up

I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used? All I can see if their name and an option to remov...

  • Visitor
  • I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used?...
  • Maxim
  • Spotify Star
  • 759 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 759 Views
  • 1 replies
  • 0 likes

Is French Family account with Lithuanian card ok ?

PlanPremium FamilyCountryFranceCard Lithuanian I have a quick question.I have Spotify family since severals years and today I received my new credit card from a crypto bank (plutus). So I changed my billing localization to lithuania on my account bec...

  • Casual Listener
  • Plan Premium Family Country France Card  Lithuanian   I have a quick question. I have Spotify family since severals years and today I received my new credit card from a crypto bank ...
  • Maxim
  • Spotify Star
  • 344 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 344 Views
  • 1 replies
  • 1 likes

Payment update problem

Hello,I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I cant change the country because it is blurred and can...

  • Casual Listener
  • Hello, I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I ...
  • Maxim
  • Spotify Star
  • 255 Views
  • 3 replies
  • 0 likes
  • Account
  • 255 Views
  • 3 replies
  • 0 likes

Cannot change my payment method

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I'm in a process of changing my credit card. I therefore have to change my credit card number in the payment opti...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I'm in a process of c...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Troubling changing payment method/country

PlanPremiumCountryCurrently US, trying to change to UK My Question or IssueI've browsed the other related questions but still am having the same issue.My premium account is currently registered in the USA although I currently live in the UK (have a U...

  • Newbie
  • Plan Premium Country Currently US, trying to change to UK   My Question or Issue I've browsed the other related questions but still am having the same issue. My premium account is current...
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login with correct credentials, account data possibly erased

PlanFreeCountryUnited StatesDeviceiPhone 5s, Laptop, Xbox one, web appOperating SystemWindows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or IssueListening to music earlier this morning, song suddenly cuts out and when I check Spotify I'm logge...

  • Casual Listener
  • Plan Free Country United States Device iPhone 5s, Laptop, Xbox one, web app Operating System Windows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or Issue Listening t...
  • AlejaR
  • Moderator
  • 1909 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1909 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family Plan Billing Twice

PlanPremiumCountryCanadaDeviceMultiple - Windows 10 PCs, Android PhonesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife and I are on a Family plan and recently discovered that we are being billed twice on two differ...

  • Casual Listener
  • Plan Premium Country Canada Device Multiple - Windows 10 PCs, Android Phones Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My wife and I are on a...
  • Alex
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 277 Views
  • 1 replies
  • 0 likes

How Do These People Follow So Many Users

PlanFree/PremiumCountryU.S.A.DeviceLaptopOperating SystemWindows 10 My Question or IssueI've seen multiple profiles of users on Spotify who have followed hundreds of thousands of other users. Linked below are just a few. https://open.spotify.com/user...

  • Casual Listener
  • Plan Free/Premium Country U.S.A. Device Laptop Operating System Windows 10   My Question or Issue I've seen multiple profiles of users on Spotify who have followed hundreds of thousand...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account but can’t listen download songs offline

PlanPremium CountryBrazilDeviceIPhone 7Operating SystemiOS 14.7.1 My Question or IssueI’ve downloaded playlists but they won’t play when I am offline, it’s been 3 months! I need support.

  • Visitor
  •   Plan Premium  Country Brazil Device IPhone 7 Operating System iOS 14.7.1   My Question or Issue I’ve downloaded playlists but they won’t play when I am offline, it’s been ...
  • 1210230005
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
  • 240 Views
  • 2 replies
  • 0 likes

My Spotify account won’t let me in

I can log into Spotify but it will not let me into my app 

  • Newbie
  • I can log into Spotify but it will not let me into my app  
  • Luan
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

PAYMENT

This is the 8th time I have had payment issues with Spotify. I am now typing on some RANDOM BOARD MY PROBLEM BECAUSE APPARENTLY ANY FORM OF ACTUALLY CUSTOMER SERVICE DOESN'T EXIST!!!!! Seriously how poorly run a company does this have to be to not ha...

  • Visitor
  • This is the 8th time I have had payment issues with Spotify. I am now typing on some RANDOM BOARD MY PROBLEM BECAUSE APPARENTLY ANY FORM OF ACTUALLY CUSTOMER SERVICE DOESN'T EXIST!!!!! Seriously how ...
  • Luan
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 240 Views
  • 1 replies
  • 0 likes

To change my account from phone number to username

Hi guys I want to change my account from phone number to my username how can I do that

  • Visitor
  • Hi guys I want to change my account from phone number to my username how can I do that
  • Luan
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

El mail que mi cuenta ya no existe y no puedo entrar a mi cuenta

El mail con el que hice mi cuenta de spotify ya no existe y no puedo ingresar a mi cuenta.

  • Visitor
  • El mail con el que hice mi cuenta de spotify ya no existe y no puedo ingresar a mi cuenta.
  • Jose_M
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Account issue

PlanPremiumCountryUSDeviceIphone13Operating SystemIOS 16 My Question or Issue i can’t login through my email and it is the correct email address. I only have 2-3 emails and I tried all of them for my reset password and none of them worked. So i am lo...

  • Newbie
  • Plan Premium Country US Device Iphone13 Operating System IOS 16   My Question or Issue  i can’t login through my email and it is the correct email address. I only have 2-3 emails ...
  • Jose_M
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

[HELP] Need reset Offline Devices

Hello, since Manage Offline Devices page had been removed, i don't see any guides how i can manually manage my devices, right now i have a new device and would like to download music but i cant.. could i request for device list reset? so i can connec...

  • Casual Listener
  • Hello,  since Manage Offline Devices page had been removed, i don't see any guides how i can manually manage my devices, right now i have a new device and would like to download music but i can...
  • Jose_M
  • Spotify Star
  • 211 Views
  • 3 replies
  • 0 likes
  • Account
  • 211 Views
  • 3 replies
  • 0 likes

Unknown user hacked my account, never got an email.

I went on my Spotify app to play music and when I logged on, it said a chrome device was playing. I saw that there was some random music playing that i’ve never played before. I automatically changed my password. It says no other devices are linked b...

  • Casual Listener
  • I went on my Spotify app to play music and when I logged on, it said a chrome device was playing. I saw that there was some random music playing that i’ve never played before. I automatically changed...
  • Billy-J
  • Spotify Star
  • 954 Views
  • 6 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 954 Views
  • 6 replies
  • 1 likes

Superuser Contribution my unlimited music has gone on my laptop but not phone

I have a unlimited music account which is fine on my phone but on my laptop it has changed to free loosing my music and libary

  • Visitor
  • I have a unlimited music account which is fine on my phone but on my laptop it has changed to free loosing my music and libary
  • AlejaR
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t log into my account and when I try with Kline it says “something went wrong try again”

PlanFree/PremiumCountryEnglandDeviceiPadOperating SystemIOS My Question or IssueHow do I log in if it’s saying error?

  • Visitor
  • Plan Free/Premium Country England Device iPad Operating System IOS   My Question or Issue How do I log in if it’s saying error?
  • Eni
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share playlist and songs with family members

PlanPremium familyCountryNorwayDeviceIphones and pcOperating SystemIos 16.1, win 11 My Question or IssueI have seen the other post about family sharing, and the solution with sharing a link and send it to the family member. I don't think that is a go...

  • Regular
  • Plan Premium family Country Norway Device Iphones and pc Operating System Ios 16.1, win 11   My Question or Issue I have seen the other post about family sharing, and the solution with...
  • kennethpost
  • Regular
  • 241 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 241 Views
  • 2 replies
  • 0 likes