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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 164777 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 164777 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11060 Views
  • 6 replies
  • 11 likes
  • Security
  • 11060 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513528 Views
  • 986 replies
  • 112 likes
  • Account
  • 513528 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125438 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125438 Views
  • 74 replies
  • 12 likes

Spotify keeps resetting my password

PlanPremiumCountryNetherlandsDeviceWindows 11 Laptop/Android Phone/ RDS 2021 server at workOperating Systemwindows and android My Question or IssueEach week i recieve an e-mail from spotify telling they've reset my password because of suspicious acti...

  • Visitor
  • Plan Premium Country Netherlands Device Windows 11 Laptop/Android Phone/ RDS 2021 server at work Operating System windows and android   My Question or Issue Each week i recieve an e-ma...
  • Maxim
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 396 Views
  • 1 replies
  • 0 likes

Introducing a 'Reset Taste Profile'Feature

Hello Spotify Community,Today, I want to discuss an idea that could significantly enhance our experience on Spotify: the ability to reset our Taste Profile.Understanding the Current SystemSpotify's current system personalizes our music discovery expe...

  • Casual Listener
  • Hello Spotify Community, Today, I want to discuss an idea that could significantly enhance our experience on Spotify: the ability to reset our Taste Profile. Understanding the Current System Spoti...
  • Maxim
  • Spotify Star
  • 2232 Views
  • 1 replies
  • 8 likes
  • Account
  • 2232 Views
  • 1 replies
  • 8 likes

Superuser Contribution I am not able to login using Google on mobile app.

Recently, I haven't been able to login into my Spotify account on Android using the Spotify official application from Google Play Store. I have tried various methods to get it working. For instance, I have tried clearing cache and tried logging in ag...

  • Visitor
  • Recently, I haven't been able to login into my Spotify account on Android using the Spotify official application from Google Play Store. I have tried various methods to get it working. For instance, ...
  • Eni
  • Moderator
  • 653 Views
  • 2 replies
  • 0 likes
  • 653 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite

Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite ingresar apesar de que me llega el codigo ingreso correctamente y me sale ah ocurrido un error

  • Visitor
  • Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite ingresar apesar de que me llega el codigo ingreso correctamente y me sale ah ocurrido un error
  • OscarDC
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in

I can’t remember my username or password for Spotify to log into the app on my phone but I’m logged into the account on my Xbox is there anyway I can find my user on the Xbox as I can’t seem to find it

  • Visitor
  • I can’t remember my username or password for Spotify to log into the app on my phone but I’m logged into the account on my Xbox is there anyway I can find my user on the Xbox as I can’t seem to find ...
  • Maria
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Cannot change country or payment type

I used to live in Hong Kong, and was where I was when I Spotify account was set up. I have since moved to Australia and my HK payment method/card has expired. I will soon be moving to USA. I have tried adding an Australian payment method and changing...

  • Visitor
  • I used to live in Hong Kong, and was where I was when I Spotify account was set up. I have since moved to Australia and my HK payment method/card has expired. I will soon be moving to USA. I have t...
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Can't change country in my account

I'm on Premium Individual plan. Want to change payment card but the system doesn't allow me because my country match the card. When I try change country (and I left this country already), website just redirects me to the main page, nothing happens. I...

  • Casual Listener
  • I'm on Premium Individual plan. Want to change payment card but the system doesn't allow me because my country match the card. When I try change country (and I left this country already), website jus...
  • warmsun
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 243 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium

I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?

  • Visitor
  • I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?   
  • Joan
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • Premium
  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Verification of the listener profile

PlanFree/PremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or IssueI am an artist and creator of two projects (phonk.me 2.6 listeners per month and the new Revolmade) I have profiles of regular listeners on which I do my playlists a...

  • Casual Listener
  •   Plan Free/Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue I am an artist and creator of two projects (phonk.me 2.6 listeners per month and ...
  • Maxim
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • Account
  • 445 Views
  • 3 replies
  • 0 likes

The visibility of my artist account

Hi, does anyone know whether people checking my private account can see my merged artist account?

  • Visitor
  • Hi,   does anyone know whether people checking my private account can see my merged artist account?
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 301 Views
  • 1 replies
  • 0 likes

I got kicked out of my account and when I logged back in nothing was there

PlanFreeCountryAustraliaDevice(iPhone XR, IPad)Operating System(iOS newest update) My Question or IssueI can’t get in and I had about 1000 songs I listened to every day and it just randomly kicked me out.

  • Visitor
  • Plan Free Country Australia Device (iPhone  XR, IPad) Operating System (iOS newest update)   My Question or Issue I can’t get in and I had about 1000 songs I listened to every day...
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 277 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts not found

PlanPremiumCountryMoldovaDeviceSamsung Galaxy A72 (and A70 with the same issue)Operating SystemAndroid 11 My Question or IssueSo I've been trying to play podcasts once in a while but couldn't find any, I've done some research and found that spotify m...

  • Casual Listener
  • Plan Premium Country Moldova Device Samsung Galaxy A72 (and A70 with the same issue) Operating System Android 11   My Question or Issue So I've been trying to play podcasts once in a w...
  • bravebubl
  • Newbie
  • 3218 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 3218 Views
  • 4 replies
  • 1 likes

Superuser Contribution I opened the app and i found out that it logged me out and can't login agai

I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but when i tried my sister account it worked!

  • Visitor
  • I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but wh...
  • Joan
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Não consigo convidar um email pro spotify premium

Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convite no email (depois de colocar o código) o site diz...

  • Newbie
  • Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convi...
  • BrunnoFaria
  • Newbie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

If my Spotify account is deleted will collaborative playlists I set up be deleted for everyone?

If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access to those playlists?

  • Casual Listener
  • If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access t...
  • chocchoc
  • Newbie
  • 7463 Views
  • 5 replies
  • 0 likes
  • Account
  • 7463 Views
  • 5 replies
  • 0 likes

Solved!! Shared playlist

PlanPremiumCountryBelgium DeviceIpad air 16.6.1Operating System My Question or IssueHi, can i check how often and by whom of my friends listens to a playlist i shared

  • Newbie
  • Plan Premium Country Belgium   Device Ipad air 16.6.1 Operating System     My Question or Issue Hi, can i check how often and by whom of my friends listens to a playlis...
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • shenphilip
  • Visitor
  • 6404 Views
  • 7 replies
  • 21 likes
  • Other
  • 6404 Views
  • 7 replies
  • 21 likes

The backup of iPhone 15 did not reload the playlist of family members.

We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct playlist. Should I erase the iPhone account on the iPhon...

  • Visitor
  • We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct play...
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Got logged in to spotify but not my saved profile

I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.

  • Visitor
  • I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes