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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7804 Views
  • 1 replies
  • 9 likes
  • Security
  • 7804 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474818 Views
  • 978 replies
  • 111 likes
  • Account
  • 474818 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207858 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207858 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119049 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119049 Views
  • 72 replies
  • 12 likes

Premium

Im trying to upgrade my account to premium and its trying to tell me that theres no proof that I go to the college im going to right now even though Im sitting in my dorm room at the moment........

  • Newbie
  • Im trying to upgrade my account to premium and its trying to tell me that theres no proof that I go to the college im going to right now even though Im sitting in my dorm room at the moment........
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Spotify changed my username to random letters and numbers

I have just created this account and I chose my username to be "Papacat" spotify, however, decided to change it to 5sdnh9wmr3wou85drer28s1w8. I can't log in with the username I chose and I certainly won't be able to remember that username. If there i...

  • Casual Listener
  • I have just created this account and I chose my username to be "Papacat" spotify, however, decided to change it to 5sdnh9wmr3wou85drer28s1w8. I can't log in with the username I chose and I certa...
  • Papacat
  • Casual Listener
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Usurpando mi cuenta?

Bueno, está es la cosa, hería saber si a alguien más le pasa lo siguiente. he contratado el plan familiar y cuando mando una invitación, sale otro normvre que no es el mío, y en la página salen todos mis ratos normal normales. Enserio me esta enojand...

  • Newbie
  • Bueno, está es la cosa, hería saber si a alguien más le pasa lo siguiente.   he contratado el plan familiar y cuando mando una invitación, sale otro normvre que no es el mío, y en la página sa...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Artist/Album Radio option gone missing THAILAND Spotify

Hi, all.Have just noticed last few days that the play 'Artist/Album Radio' option has gone missing. I switched from Australian Spotify to Thai Spotify when it launched here a few weeks ago. But pretty sure the radio option was still here initially.Wo...

  • Casual Listener
  • Hi, all. Have just noticed last few days that the play 'Artist/Album Radio' option has gone missing.   I switched from Australian Spotify to Thai Spotify when it launched here a few weeks ago....
  • farangbha
  • Casual Listener
  • 1192 Views
  • 2 replies
  • 1 likes
  • Other
  • 1192 Views
  • 2 replies
  • 1 likes

Error can't go back to premium even with sufficient amount

I've just loaded Php140 today (Spotify premium is Php129), and there is a yellow (X) beside my number everytime I put it in, but my number is correct and I have sufficient amount loaded. See attachments in this post to understand the situation. Is th...

  • Newbie
  • I've just loaded Php140 today (Spotify premium is Php129), and there is a yellow (X) beside my number everytime I put it in, but my number is correct and I have sufficient amount loaded. See attachme...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Direccion de casa

No puedo aceptar la invitacion al plan familiar por que me dice que esta mal la direccion de casa, que puedo hacer?

  • Newbie
  • No puedo aceptar la invitacion al plan familiar por que me dice que esta mal la direccion de casa, que puedo hacer? 
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Login account

I've been connected to my Facebook account only. Recently Spotify logged me out and I can't log in again. It appears as "unable to login,either username or password is incorrect. Have you signed up for a Spotify account."

  • Newbie
  • I've been connected to my Facebook account only. Recently Spotify logged me out and I can't log in again. It appears as "unable to login,either username or password is incorrect. Have you signed up f...
  • helpBound
  • Regular
  • 2159 Views
  • 1 replies
  • 0 likes
  • 2159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account disabled

My account has been disabled because my bank has made a refund. The amount has been repaid immediately, but Spotify has disabled my account.I have sent several messages, but no response. By telephone you can not be reached. As soon as you can close a...

  • Casual Listener
  • My account has been disabled because my bank has made a refund. The amount has been repaid immediately, but Spotify has disabled my account. I have sent several messages, but no response. By telepho...
  • Jonathan205
  • Newbie
  • 771 Views
  • 10 replies
  • 0 likes
  • 771 Views
  • 10 replies
  • 0 likes

No puedo acceder a premium

Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ya estoy registrado con facebook y no me deja hacer...

  • Newbie
  • Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

E-mail addresses Facebook and Spotify do not correspond

Hello, could you help me with the following: I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact that the e-mail address that is displayed at my account page o...

  • Visitor
  • Hello, could you help me with the following:   I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact th...
  • Genyc
  • Gig Goer
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Account disabled

Hello, Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in. After investigating further, I noticed that I could log in on my account on my computer, even though it said that the pas...

  • Regular
  • Hello,  Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in.  After investigating further, I noticed that I could ...
  • Genyc
  • Gig Goer
  • 8518 Views
  • 44 replies
  • 0 likes
  • 8518 Views
  • 44 replies
  • 0 likes

Can't change my country to US and get student discount!

Hi, I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US payment method and then will be prompted to change my country. When I do...

  • Newbie
  • Hi,    I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US p...
  • Genyc
  • Gig Goer
  • 445 Views
  • 1 replies
  • 0 likes
  • Premium
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to cancel.

I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe and everytime I try it says app support unvailable....

  • Visitor
  • I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe ...
  • Julian
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Problem during registering

I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wheel is keep spinning!Tried on the phone same thing happe...

  • Newbie
  • I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wh...
  • Genyc
  • Gig Goer
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
  • 555 Views
  • 1 replies
  • 0 likes

Lossless Subscription

Hi, I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?

  • Newbie
  • Hi,   I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?    
  • Genyc
  • Gig Goer
  • 613 Views
  • 1 replies
  • 0 likes
  • Account
  • 613 Views
  • 1 replies
  • 0 likes

Netherlands University Student Discount

Dear Spotify,I have recently moved from the United States to the Netherlands to become a student again at Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe to a Student Discount account. However when I tried to subs...

  • Newbie
  • Dear Spotify, I have recently moved from the United States to the Netherlands to become a student again at Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe t...
  • hansa95
  • Casual Listener
  • 4872 Views
  • 7 replies
  • 1 likes
  • 4872 Views
  • 7 replies
  • 1 likes

CANY LOG BACK IN

I cannot log back in to my premium Spotify account already tried resetting password need help

  • Newbie
  • I cannot log back in to my premium Spotify account already tried resetting password need help 
  • Genyc
  • Gig Goer
  • 336 Views
  • 1 replies
  • 1 likes
  • 336 Views
  • 1 replies
  • 1 likes

Superuser Contribution FIX MY spotify pls

can u please help me. i tried some other network just to try if there’s a problem in our wifi but it seems like the application SPOTIFY have the problem. please help me.

  • Newbie
  • can u please help me. i tried some other network just to try if there’s a problem in our wifi but it seems like the application SPOTIFY have the problem. please help me.
  • JPShibayama
  • Regular
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

Premium dosnt work in ps4

he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?

  • Casual Listener
  • he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?
  • cemo95
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 201 Views
  • 2 replies
  • 0 likes

Superuser Contribution MY FAMILY OWNER HAS FORGOTTEN HIS LOGIN DETAILS

Im currently in a premium family account but my family owner (dad) has lost his login details. He can't recover the details as he switched phones with the details in his old phone note section. he is not on facebook as it is a spotify created account...

  • Newbie
  • Im currently in a premium family account but my family owner (dad) has lost his login details. He can't recover the details as he switched phones with the details in his old phone note section. he is...
  • Julian
  • Moderator
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes