Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653684 Views

13 replies

4 likes

Account
  • 653684 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734093 Views

18 replies

29 likes

  • 734093 Views
  • 18 replies
  • 29 likes

Superuser Contribution Help

I'm trying to get the 30 day free trial cuz I'm new to Spotify but everytime I try to buy it it keeps saying that my card provider or something like that is having a bad day I don't get what that means please help I have money in my account to pay it...

Casual Listener

I'm trying to get the 30 day free trial cuz I'm new to Spotify but everytime I try to buy it it keeps saying that my card provider or something like that is having a bad day I don't get what that mea...

MonicaM_Bogota

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Did n't upload the document that's needed for student promo but my account was charged three times

want to get the student promo but when i entered my CC number i couldn't upload my document. When i checked my CC acount, it was charged three times x Rp.29.990. And after that i didn't even get the premium privilege. Anyone know their number or emai...

Newbie

want to get the student promo but when i entered my CC number i couldn't upload my document. When i checked my CC acount, it was charged three times x Rp.29.990. And after that i didn't even get the ...

MattSuda

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Lost all playlists - Help

A few days ago my Spotify account randomly paired with another device on 3 separate occasions. Since then my playlists have all been deleted and the recently played music is music I've never listened to in my life. Considering cancelling my premium s...

Newbie

A few days ago my Spotify account randomly paired with another device on 3 separate occasions. Since then my playlists have all been deleted and the recently played music is music I've never listened...

toman95

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Chang User name??

How can I change my username without shutting down the account and opening a new one?! I want to change this account from my person to business name.

Newbie

How can I change my username without shutting down the account and opening a new one?! I want to change this account from my person to business name.

MattSuda

Spotify Star

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Cannot change country after hacked account

My previous account under my email was hacked, and the email associated with it was changed. I’m using the family Spotify premium, so the premium on that account was cancelled and now I’ve recreated my account under the original email. However, I’m c...

Newbie

My previous account under my email was hacked, and the email associated with it was changed. I’m using the family Spotify premium, so the premium on that account was cancelled and now I’ve recreated ...

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes

"Random song" button

Can't use random song

Newbie

Can't use random song

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Regular invoice for italy company

Hi, is it possible to have, every month, a regular invoice with my specific company's data(italian vat registration number)? How can get it?Best regardsSimone

Newbie

Hi,   is it possible to have, every month, a regular invoice with my specific company's data(italian vat registration number)? How can get it? Best regards Simone

Maxim

Spotify Star

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Wrong artist profile

Hello. I created an artist profile verified of my band; But my account has been linked to another artist's profile with the same name. So at this point I find my account (with the mail of my band) connected to the wrong artist page. How do I link my ...

Visitor

Hello. I created an artist profile verified of my band; But my account has been linked to another artist's profile with the same name. So at this point I find my account (with the mail of my band) co...

MattSuda

Spotify Star

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot join family plan

Please help, my son cannot join my family plan. The address is the same, and the age is above minimum (21 for Indonesia). What else can I do?

Newbie

Please help, my son cannot join my family plan. The address is the same, and the age is above minimum (21 for Indonesia). What else can I do?

MonicaM_Bogota

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged out and can't get back in

Hey!My spotify account logged me out after my facebook was hacked and I can't log back in. I've tried resetting the passwrod 5 times but never get sent an email (even though I know this is correct). I've set up another account so I could see if I cou...

Newbie

Hey! My spotify account logged me out after my facebook was hacked and I can't log back in. I've tried resetting the passwrod 5 times but never get sent an email (even though I know this is correct)...

MonicaM_Bogota

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble connecting with facebook

Okay, so I had originally opened this account and merged it with my Facebook account, but I had to delete that account after an ex started stalking it so now I have a new account but it won't let me change the Facebook account it is merged with, how ...

Newbie

Okay, so I had originally opened this account and merged it with my Facebook account, but I had to delete that account after an ex started stalking it so now I have a new account but it won't let me ...

MonicaM_Bogota

Roadie

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Add Option To Block Followers - Plain and Simple

Every site on the internet has a way to block followers, spotify does not. Add a way to block followers/make your profile completely private. Music is my own business no one elses. Making a playlist private does not equal no followers, I don't want a...

Regular

Every site on the internet has a way to block followers, spotify does not. Add a way to block followers/make your profile completely private. Music is my own business no one elses. Making a playlist ...

Jacob

Community Legend

317 Views

1 replies

0 likes

Account
Security
  • 317 Views
  • 1 replies
  • 0 likes

How do I become an artist?

I am thinking of releasing my own songs and thinking about it. Is there a way I could do that?

Newbie

I am thinking of releasing my own songs and thinking about it. Is there a way I could do that?

Maxim

Spotify Star

26285 Views

1 replies

3 likes

  • 26285 Views
  • 1 replies
  • 3 likes

Can't access my artist page?

Hello, I've been wanting to get my artist page to be customized. And BEFORE you tell me the steps, I'd like to say that I've tried the "Get Access" to your artist page, and submitted multiple requests. I am the artist undoubtibly, as "Rich Hemp" was ...

Casual Listener

Hello, I've been wanting to get my artist page to be customized.   And BEFORE you tell me the steps, I'd like to say that I've tried the "Get Access" to your artist page, and submitted multipl...

Rich_hemp

Casual Listener

292 Views

1 replies

0 likes

Account
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist account

I published a track via routenote 2 weeks ago, and over a week ago i requested access to my artist account, but i still haven't heard anything from you, even though i sent several mails regarding this. Is there anything wrong?Please help!

Newbie

I published a track via routenote 2 weeks ago, and over a week ago i requested access to my artist account, but i still haven't heard anything from you, even though i sent several mails regarding thi...

Jack

Roadie

231 Views

1 replies

0 likes

Account
  • 231 Views
  • 1 replies
  • 0 likes

NÃO CONSIGO ACESSAR

Eu moro com meu pai e minha mãe, ele paga a premium e não estou conseguindo acessar, do nada parou de funcionar, e ele está pagando, não sei como fazer pra concertar.

Visitor

Eu moro com meu pai e minha mãe, ele paga a premium e não estou conseguindo acessar, do nada parou de funcionar, e ele está pagando, não sei como fazer pra concertar.

319 Views

0 replies

0 likes

Account
Login
Other
Premium
  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution Create an account

I've invited my daughter to a family account. She has her own email, but can't create an account. She enters the info, but when she hits the "open account" button, it just spools. I've tried it on several computers and with Edge and Chrome. Also trie...

Casual Listener

I've invited my daughter to a family account. She has her own email, but can't create an account. She enters the info, but when she hits the "open account" button, it just spools. I've tried it on se...

mdubois90

Casual Listener

516 Views

3 replies

0 likes

Account
  • 516 Views
  • 3 replies
  • 0 likes

cannot log into my family subscription

Hi, I've been invited by my daughter to join the family subscription, but after entering my code, name and address info (we live in the same address), the system rejects my request

Newbie

Hi, I've been invited by my daughter to join the family subscription, but after entering my code, name and address info (we live in the same address), the system rejects my request

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

Premium non fumziona

Ciao a tutti..ho appena acquistato l'abbonamento a premium ma non funziona, ho anche provato a disconnettere e riconnettere l'account e a riavviare il cellulare ma nulla, però se vado sull'account mi segna come abbonato a premium, potete aiutarmi?! G...

Newbie

Ciao a tutti..ho appena acquistato l'abbonamento a premium ma non funziona, ho anche provato a disconnettere e riconnettere l'account e a riavviare il cellulare ma nulla, però se vado sull'account mi...

177 Views

0 replies

0 likes

Account
Premium
  • 177 Views
  • 0 replies
  • 0 likes

Inconnu sur mon compte ( unknown person using my account)

.Bonjour , je me permets de poster ici un message car j'ai besoin d'aide. Cela fais plkusieurs jours que quelqu'un utilise mon compte Spotify sans mon conscentement. Je n'ai aucun recours pour le moment sauf celui de lui couper la musique en cours et...

Newbie

.Bonjour , je me permets de poster ici un message car j'ai besoin d'aide. Cela fais plkusieurs jours que quelqu'un utilise mon compte Spotify sans mon conscentement. Je n'ai aucun recours pour le mom...

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
  • 0 likes