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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734182 Views

18 replies

29 likes

  • 734182 Views
  • 18 replies
  • 29 likes

Account maken

Hoi, Ik probeer een Spotify-account voor mijn moeder te maken, helaas lukt dit tot op heden niet. Ik heb het via verschillende manieren geprobeerd, via haar telefoon en dan "account maken", vervolgens aanmelden met emailadres en dan vul ik haar email...

Newbie

Hoi,   Ik probeer een Spotify-account voor mijn moeder te maken, helaas lukt dit tot op heden niet.   Ik heb het via verschillende manieren geprobeerd, via haar telefoon en dan "account...

410 Views

0 replies

0 likes

Account
  • 410 Views
  • 0 replies
  • 0 likes

Log Out of All Devices

My account has been hacked. Could someone please log me out out of all devices?

Newbie

My account has been hacked. Could someone please log me out out of all devices?

toman95

Roadie

383 Views

1 replies

0 likes

Account
Login
Premium
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't logg in by using the right password and I can't remember my e-mail

Hi! I can't logg into my account. I've tried all the possible passwords, but none of them works. With one password (the one I think is the correct one) it seems like Spotify starts to logg in, but then it doesn't. When I try other passwords it just i...

Newbie

Hi! I can't logg into my account. I've tried all the possible passwords, but none of them works. With one password (the one I think is the correct one) it seems like Spotify starts to logg in, but th...

Alfredo

Roadie

322 Views

1 replies

0 likes

Account
Login
  • 322 Views
  • 1 replies
  • 0 likes

Problems changing country

Hello everyone, I am having problems changing the country. I have a Premium account that was started in Germany (I was living there before), now I want to cancel this account and change the country to Spain (to join a Family Plan). The problem is tha...

Newbie

Hello everyone,   I am having problems changing the country. I have a Premium account that was started in Germany (I was living there before), now I want to cancel this account and change the ...

Maxim

Spotify Star

283 Views

1 replies

0 likes

Account
  • 283 Views
  • 1 replies
  • 0 likes

Merged account

I'm paying for premium family and myself and my wife both have a account on this however I've gone to log in with my username and password and it's showing my wife's account and playlists and when she logs on with her details it's her account.... whe...

Newbie

I'm paying for premium family and myself and my wife both have a account on this however I've gone to log in with my username and password and it's showing my wife's account and playlists and when sh...

160 Views

0 replies

0 likes

  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Registrierung funktioniert nicht

Liebe Community, ich habe einen Family Account und meine Familie eingeladen. Mein Sohn konnte sich auch registrieren und alles funktioniert. Bei meiner Tochter klappt die Registrierung nicht. Auf verschiedenen Rechnern und verschiedenen Browsern über...

Regular

Liebe Community, ich habe einen Family Account und meine Familie eingeladen. Mein Sohn konnte sich auch registrieren und alles funktioniert. Bei meiner Tochter klappt die Registrierung nicht. Auf ver...

Susu2

Newbie

28328 Views

17 replies

1 likes

Account
  • 28328 Views
  • 17 replies
  • 1 likes

Premium membership behave like free

hi I bought premium but still behave like free. In setting looks premium whats wrong?

Newbie

hi I bought premium but still behave like free. In setting looks premium whats wrong?

Maxim

Spotify Star

264 Views

1 replies

0 likes

Premium
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help Deleting multiple accounts

Please help! My bank issued a new card with new card number to me therefore Spotify was not able to charge my monthly premium subscription. Once I finally tried to update the card number it would ask me to log in after various failed attempts my daug...

Newbie

Please help! My bank issued a new card with new card number to me therefore Spotify was not able to charge my monthly premium subscription. Once I finally tried to update the card number it would ask...

Alfredo

Roadie

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in via app (not via Facebook) get error 404 but it allowed login on this page?

Have tried from iPhone and starting from scratch on iPad and nothing works - always get the error 404. Don't want/use Facebook link just normal login have premium so this is really frustrating

Newbie

Have tried from iPhone and starting from scratch on iPad and nothing works - always get the error 404. Don't want/use Facebook link just normal login   have premium so this is really frustrati...

Jack

Roadie

317 Views

1 replies

0 likes

Login
  • 317 Views
  • 1 replies
  • 0 likes

Sonos and Spotify non premium account

I see Google Home now supports free Spotify accounts.... any news about a similar arrangement with Sonos?

Newbie

I see Google Home now supports free Spotify accounts.... any news about a similar arrangement with Sonos?

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Follower count going down

nevermind

Regular

nevermind

CryticalAce

Spotify Star

217 Views

1 replies

0 likes

Other
  • 217 Views
  • 1 replies
  • 0 likes

Phone is offline?

Every time I try to login its sais that "You are currently set to offline" Please go online to connect to spotify. I'm confused because my phone is online with wifi and data. if I did change a setting in spotify by chance its not like I can even get ...

Newbie

Every time I try to login its sais that "You are currently set to offline"  Please go online to connect to spotify.  I'm confused because my phone is online with wifi and data.  &...

Nico

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account name changed to random numbers and letters

My orignal account name was "AnvilParachute". I started the free 7 day trial and fell in love, as soon as it was over i bought premium, i wasnt on wifi when getting premium, so all of my previously downloaded songs were no longer downloaded. I get an...

Newbie

My orignal account name was "AnvilParachute". I started the free 7 day trial and fell in love, as soon as it was over i bought premium, i wasnt on wifi when getting premium, so all of my previously d...

Jack

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible double charge

Hello so my premium renews on the 14th and i had tried to sign up for student discount now that i am going to college and it didnt work so i waited a couple days and it worked today. i just want to check if i will be charged again for the student $5 ...

Newbie

Hello so my premium renews on the 14th and i had tried to sign up for student discount now that i am going to college and it didnt work so i waited a couple days and it worked today. i just want to c...

Jack

Roadie

212 Views

1 replies

1 likes

Account
Premium
  • 212 Views
  • 1 replies
  • 1 likes

Account hacked

Went to log into Spotify. All my settings. Songs gone & my password was changed. **bleep**

Visitor

Went to log into Spotify. All my settings. Songs gone & my password was changed. **bleep**

CryticalAce

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

BEEN CHARGED TWICE PER MONTH!!!!!

Hello, i have tried to subscribe to spotify yesterday, first i tried student discount since i'm a student, it didn't work so i tried the 9.99 subscription, however, you have charged my twice for the student one and the regular premium one!!!!!!!!! li...

Newbie

Hello, i have tried to subscribe to spotify yesterday, first i tried student discount since i'm a student, it didn't work so i tried the 9.99 su...

Maxim

Spotify Star

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Premium not working

I already paid and confirmed premium on my account, downloads work but Shuffle button and seeing what's next on queue isn't working.

Newbie

I already paid and confirmed premium on my account, downloads work but Shuffle button and seeing what's next on queue isn't working.

Maxim

Spotify Star

246 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 246 Views
  • 1 replies
  • 0 likes

account hacked

Hi my spotify account has been hacked today account name is pancakestogo (had to make a new account just to make a post) I have already emailed you from the changing of the account email have yet to here anything from you.They have changed the email ...

Visitor

Hi my spotify account has been hacked today  account name is pancakestogo   (had to make a new account just to make a post)   I have already emailed you from the changing of the acc...

Jacob

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

I cannot change my account to my own country

My account is spain, and i am mexican, i bought a gift card and i can't use te code and can't change the country

Newbie

My account is spain, and i am mexican, i bought a gift card and i can't use te code and can't change the country

Maxim

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family Account but don't have all Premium features

Hey,I recently upgraded to a Premium Family account but I don't have access to all Premium features. For example, I keep getting told to upgrade to Premium to be able to play albums from my downloaded music without shuffling, and I can't skip more th...

Casual Listener

Hey, I recently upgraded to a Premium Family account but I don't have access to all Premium features. For example, I keep getting told to upgrade to Premium to be able to play albums from my downloa...

lanuque

Casual Listener

574 Views

2 replies

0 likes

Account
Premium
  • 574 Views
  • 2 replies
  • 0 likes