Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a playlist with a problem " he write "Loading" "I want to delete it, but it don't work.Same problem in windows and android. Please Help,Thanks
Help me my acount are blocktCan someone helo me plzz??
At some point I ended up creating 2 seperate accounts, and they both have a sizable amount of saved songs. Is there any way for me to combine my libraries without having to do individual songs?
Hi, I'm a premium user and I can't access Spotify Analytics on safari, chrome or mozilla. When trying to login it just says "Please enter a correct username and password. Note that both fields may be case-sensitive." I'm 101% sure I'm putting in the ...
I have a non premium account(registered using facebook) in spotify and use desktop app. then one day I have a friend who have a new premium spotify account (registered in email) he let me borrow his account and I logout my account and log-in his in d...
I have problem login into my Spotify app via iPhone. I can log in through the website using the same username/email address and password. However, when I've tried to login using the same username/email add & password on the app, it pops out a message...
Hi there, I have recently switched to Fido and got Spotify Premium covered. However, I cannot associate my Fido number and Spotify account as the pop up window says "This Spotify account is already associated with another phone number. Try a differen...
While accepting the invitation code I am getting the message "You can't join this Premium for Family account. You already joined two subscriptions in the past 12 months." I had a previous premium account them we inactivated it for a persiod of time a...
I recently discovered that there is a student subscription. I am trying to switch my account over, but I discovered that my birthday is incorrect on spotify! It is correct on facebook, so there is nothing I can do to change it. I have seen older thre...
I've had spotify premium for several months now but recently I have been logged out on my phone and on the app on my mac. I have reset my password but it still will not let me login. Help??
Hi to everyone!I'm trying to solve a little problem. I signed up two acounts - non Facebook account, and I dont know why - facebook account as well.Yes you guessing right - I would like to delete my fb spotify acc. and make my first (non fb acc) as m...
I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.
The public playlist I made last night is not showing up in search results. I've made it Public and Secret and back to public on desktop and in-app.I've logged out and back in.I can send a link to people and it's accessible, but otherwise it cannot be...
Confirmed address to renew Premium Family account on time (during the 7 days period), even though it was still cancelled, please correct it asap.
My account is premium and I have been paying for months but my app and Sonos do not acknowledge premium status and say I only have a free account
Hello everybody,I'm asking this on behalf of my father who subscribed to Family Premium. He has trouble logging in to his account as the e-mail adress where he receives the link to reset the password isn't his. We can't find a way to reset the passwo...
Hi everyone,my question is very simple - is it possible (and if so - how?) to change you adress if you use Spotify via Facebook? I can see only setting for my Country and it says, that is it possible to change country on my FB profile. What about pos...
I want to change my username but obviously, you can't. I just really wish I could it would be an awesome thing to be able to change your username, I hate the username I chose, and I'm on the plan that my older brother is paying for so I don't want to...
I like the app and it's nice to have it on my electronic carry around but it is frustrating because I got the app thinking it would be like the web player where I could pick the song I want I just have to listen to ads as well. But when I go to pick ...