Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84915 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662039 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744173 Views
18 replies
29 likes
Login works on phone and pc, when I try to login on my xbox is says "log in failed"
Login works on phone and pc, when I try to login on my xbox is says "log in failed"
Roadie
1966 Views
1 replies
0 likes
Hey, i'm changing my email on Facebook but spotify dosnt change it, my acc was created with Facebook too
Hey, i'm changing my email on Facebook but spotify dosnt change it, my acc was created with Facebook too
Roadie
281 Views
1 replies
0 likes
I want to play tracks in album order or add the album to the playlist but ask me to get premium and i'm already premium. Does spotify need days to validate payment on paypal? Renewed account 10th of augustusername : jpstl08payment accepted Also about...
I want to play tracks in album order or add the album to the playlist but ask me to get premium and i'm already premium. Does spotify need days to validate payment on paypal? Renewe...
Casual Listener
608 Views
2 replies
1 likes
Hello guys, like a month ago, when I was at home at my destkop, someone still played the one song over and over again and it was an unknown (an unknown name) device for me. When I started playing my music on destkop, the device stopped playing it for...
Hello guys, like a month ago, when I was at home at my destkop, someone still played the one song over and over again and it was an unknown (an unknown name) device for me. When I start...
Community Legend
642 Views
1 replies
0 likes
Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Eu tinha o plano premiun normal e mudei pro universitário, mandei a imagem do histórico escolar, descontaram do meu cartão! Mas até agora ainda estou na conta free...
Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Eu tinha o plano premiun normal e mudei pro universitário, mandei a imagem do histórico escolar, descontaram do ...
Spotify Star
294 Views
1 replies
0 likes
I have a FB account that got locked due to the ID verification issue that the FB team has been unresponsive on addressing, so I can't get back in. I followed the instructions to create a new Spotify account, but I can't find a direct way of contactin...
I have a FB account that got locked due to the ID verification issue that the FB team has been unresponsive on addressing, so I can't get back in. I followed the instructions to create a new Spo...
Community Legend
366 Views
1 replies
0 likes
A long time ago when I first got my PS4 i linked my spotify to my account (CraziestVoices) and then I made a new account which I now use all the time and never use the original one at all. So I wanted to relink it to my new account so I logged out on...
A long time ago when I first got my PS4 i linked my spotify to my account (CraziestVoices) and then I made a new account which I now use all the time and never use the original one at all. So I wante...
Music Fan
846 Views
2 replies
0 likes
Bonsoir à tous, Hier soir, mon compte a été piraté, j'ai réussi à en reprendre le contrôle facilement, pas de soucis, mais par contre le nom qui apparaît sur la page de mon profil a été changé (par "Ya Boy Shade" sur la première capture d'écran ci-jo...
Bonsoir à tous, Hier soir, mon compte a été piraté, j'ai réussi à en reprendre le contrôle facilement, pas de soucis, mais par contre le nom qui apparaît sur la page de mon profil a ...
Roadie
19635 Views
1 replies
0 likes
I am having this same problem. I've had premium for a couple of years now and suddenly it's not letting me use all of the features. Some of the features are working, like getting to choose what song i want to listen to and downloading offline but I c...
I am having this same problem. I've had premium for a couple of years now and suddenly it's not letting me use all of the features. Some of the features are working, like getting to choose what song ...
Newbie
550 Views
2 replies
0 likes
I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get one?
I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get...
Casual Listener
42324 Views
62 replies
2 likes
My son died in a car crash, his iphone was not recovered. I need to cancel his account but I do not have his username or his password. And I cannot access the mail in form without these essentials, please help...Thank you
My son died in a car crash, his iphone was not recovered. I need to cancel his account but I do not have his username or his password. And I cannot access the mail in form without these essentials, p...
Spotify Star
293 Views
1 replies
0 likes
I am currently logged in through my app and have a premium account. I am trying to login on my desktop and I have used all of my emails & none of them are working. I'm getting charged for premium and cannot figure out how to login on my desktop to ca...
I am currently logged in through my app and have a premium account. I am trying to login on my desktop and I have used all of my emails & none of them are working. I'm getting charged for premium...
Roadie
287 Views
1 replies
0 likes
Hey there, since yesterday, all the music from 'My songs' has disappeared and it is now full of someone else's music. Gone are my plalists and the 'recently played' section is full of music I have never listened to. It looks like I have someone else'...
Hey there, since yesterday, all the music from 'My songs' has disappeared and it is now full of someone else's music. Gone are my plalists and the 'recently played' section is full of music I have ne...
Roadie
275 Views
1 replies
0 likes
I currently have Spotify Free but am planning to change to Premium. I frequently move between the UK and France and in the past have had to re-register with a new account depending on what country I am in. Is there a way of using one account? This wi...
I currently have Spotify Free but am planning to change to Premium. I frequently move between the UK and France and in the past have had to re-register with a new account depending on what country I ...
Community Legend
865 Views
1 replies
0 likes
Can someone from spotify get in touch with me about this? There was a mistake on my account.
Can someone from spotify get in touch with me about this? There was a mistake on my account.
Roadie
266 Views
1 replies
0 likes
After changing Iphones I had to fill in the card number again. So the App store sent me a mail the spotify couldn't be paid. I adjusted it got the invoice but still no spotify premium. Logged in and out....
After changing Iphones I had to fill in the card number again. So the App store sent me a mail the spotify couldn't be paid. I adjusted it got the invoice but still no spotify premium. Logged in and ...
Roadie
309 Views
1 replies
0 likes
Can I use maxis to pay my family package ?
Can I use maxis to pay my family package ?
Roadie
957 Views
1 replies
0 likes
Help, i just accidentally deleted my favorite playlist! is there any way i could have it back?! do they keep backup anywhere? I'm losing my mind!
Help, i just accidentally deleted my favorite playlist! is there any way i could have it back?! do they keep backup anywhere? I'm losing my mind!
Roadie
266 Views
1 replies
0 likes
Trying to connect through https://www.spotify.com/uk/account/overview/Doing so gives me: Sorry there has been a temporary error, please try again later. Thanks : )Carl
Trying to connect through https://www.spotify.com/uk/account/overview/ Doing so gives me: Sorry there has been a temporary error, please try again later. Thanks : ) Carl
Roadie
267 Views
1 replies
0 likes
I enrolled for a Spotify Premium for my family. I gave my credit card number. I was charged. Then a page appeared INVITE FAMILY MEMBERS After clicking on it, I entered my son's name__ only to find out that the fields are for MY NAME AND DETAILS. How ...
I enrolled for a Spotify Premium for my family. I gave my credit card number. I was charged. Then a page appeared INVITE FAMILY MEMBERS After clicking on it, I entered my son's name__ only to find ou...
Roadie
424 Views
1 replies
0 likes
